Latest / Hurdle with Emily Abbate / 261. Kat Schneider, Founder of Ritual
Transcript
- 0:00Speaker 1: Just because somebody says no, it actually means it hasn't
- 0:04Speaker 1: been done before, and that's an incredible opportunity versus just
- 0:10Speaker 1: a challenge.
- 0:25Speaker 2: What's going on, everyone, Emily A body here. You are
- 0:28Speaker 2: listening to episode two hundred and sixty one of Hurdle,
- 0:32Speaker 2: a wellness focused podcast where connect with everyone from your
- 0:34Speaker 2: favorite athletes to top experts and industry CEOs about their
- 0:38Speaker 2: highest highs, toughest moments, and everything in between. We all
- 0:42Speaker 2: go through hurdles in life, and my goal through these
- 0:45Speaker 2: discussions is to empower you to better navigate yours and
- 0:48Speaker 2: move with intention so that you can stride towards your
- 0:51Speaker 2: own big potential and of course have some fun along
- 0:55Speaker 2: the way. For today's episode two hundred and sixty one,
- 1:00Speaker 2: I am chatting with Kat Schneider.
- 1:02Speaker 3: She's the founder of Ritual.
- 1:04Speaker 2: You likely know them for their multi vitamin, but as
- 1:08Speaker 2: we talk about today, there is an extreme amount of
- 1:13Speaker 2: options within their portfolio. As we also gm about today,
- 1:18Speaker 2: this has been an interview that has been in the
- 1:20Speaker 2: works since pre pandemic, so I'm so so thankful that
- 1:25Speaker 2: Kat and I were finally able to find.
- 1:27Speaker 3: The time to sit down together.
- 1:29Speaker 2: In today's episode, Kat talks to me about the why
- 1:32Speaker 2: why she decided to create this company after going through
- 1:37Speaker 2: her own experience while pregnant hunting for supplements that she
- 1:42Speaker 2: felt safe putting into her body. As a result of
- 1:46Speaker 2: being dissatisfied with what was on the market, she made
- 1:50Speaker 2: it her mission to create a safe portfolio of options,
- 1:55Speaker 2: not just a prenatal which is what she was after,
- 1:58Speaker 2: but also a multivitamin and then other options that individuals
- 2:02Speaker 2: could feel good about putting into their bodies. Kat opens
- 2:07Speaker 2: up about how she felt during this process. Like I mentioned,
- 2:11Speaker 2: she was pregnant while starting this company, which came with
- 2:15Speaker 2: its own set of challenges. Now she has three girls,
- 2:20Speaker 2: which as an entrepreneur, not exactly the easiest thing to
- 2:26Speaker 2: start a family at a company.
- 2:28Speaker 3: At the same time.
- 2:29Speaker 2: She talks about someone who gave her feedback on that
- 2:33Speaker 2: decision and how that feedback felt. I really appreciate Kat
- 2:37Speaker 2: for her openness and honesty during this episode. So many
- 2:41Speaker 2: amazing takeaways and for someone who may be unsure about
- 2:45Speaker 2: their personal routine when it comes to supplementation and vitamins,
- 2:50Speaker 2: this episode has so much information on what we all
- 2:54Speaker 2: should be looking for when it comes to a regular
- 2:57Speaker 2: supplement routine.
- 2:58Speaker 3: Now. As you know, I am an ag one girly.
- 3:03Speaker 2: But Ritual wants to make sure that you have an
- 3:06Speaker 2: opportunity to try the product. So if you're interested, they
- 3:10Speaker 2: have a deal for you. Head on over to ritual
- 3:12Speaker 2: dot com and use the code Hurdle at checkout to
- 3:16Speaker 2: save thirty percent off today. Again, that is code hurdle
- 3:20Speaker 2: at checkout at ritual dot com. Make sure you're following
- 3:24Speaker 2: along with Hurdle over on social It's at Hurdle podcast.
- 3:27Speaker 2: I myself am over at Emily a Body and I
- 3:31Speaker 2: call this out all the time, but y'all.
- 3:34Speaker 3: Subscribe to the weekly Hurdle newsletter.
- 3:36Speaker 2: It is the same inspiration motivation stuff you love from
- 3:39Speaker 2: the show, and it lands directly in your inbox every
- 3:43Speaker 2: single Friday. The link to subscribe is in the show notes.
- 3:48Speaker 3: You're welcome.
- 3:49Speaker 2: Plus it's absolutely free. And with that, let's get to it.
- 3:54Speaker 2: Let's get to hurdling.
- 4:05Speaker 3: Today.
- 4:06Speaker 2: I am sitting down with Cat Schneider. She is the
- 4:09Speaker 2: founder of a ritual. How you doing today, Cat?
- 4:12Speaker 1: I'm doing amazing. How are you?
- 4:14Speaker 2: I'm so good. I'm so excited that we're finally doing this.
- 4:18Speaker 2: I think literally we've been going back and forth about
- 4:21Speaker 2: recording this episode since maybe twenty nineteen.
- 4:25Speaker 1: Oh yeah, I remember, I was a genius idea for
- 4:30Speaker 1: a podcast, and I'm so excited to be on here.
- 4:34Speaker 3: Well, I'm so happy that you're here.
- 4:36Speaker 2: And wow, I mean I was just perusing Richul's website
- 4:39Speaker 2: and I'm kind of having a moment because I remember,
- 4:42Speaker 2: and I'm sure you reflect on this all the time
- 4:44Speaker 2: when Ritual was just one multi vitamin and now you
- 4:48Speaker 2: go on the site and there's a symbiotic, there's a
- 4:51Speaker 2: multivitamin for eighteen plus, there's a multivitamin for fifty plus,
- 4:54Speaker 2: there's a pre natal, there's a post natal, there's protein powder,
- 4:57Speaker 2: there's Hiya Sarah.
- 4:58Speaker 3: Like it keeps going. The line has expanded so much.
- 5:04Speaker 1: Definitely, Yeah, I mean it was all intentional. We started
- 5:07Speaker 1: with one multi vitamin, and we built this company online
- 5:11Speaker 1: and wanted to earn the trust of the customer, and
- 5:15Speaker 1: we did that through traceability, traceable sourcing, and science. And
- 5:18Speaker 1: then you know, years later, we launched the prenatal and
- 5:21Speaker 1: now we have one of the leading prenatal vitamins in
- 5:24Speaker 1: the US. But I would say, even though it's expanded
- 5:27Speaker 1: a lot, we've done it really slowly and methodically and
- 5:31Speaker 1: with a lot of depth around the science and the sourcing.
- 5:35Speaker 3: A lot of depth.
- 5:36Speaker 2: So when you say slowly, give us some insight as
- 5:40Speaker 2: to when you began.
- 5:42Speaker 1: Yeah, so I began in twenty sixteen. I think you
- 5:45Speaker 1: remember this was I was four months pregnant when I
- 5:48Speaker 1: started the company and I couldn't find a prenatal vitamin
- 5:52Speaker 1: that I trusted. The prenatals out there we ranged from
- 5:57Speaker 1: artificial colorance to even lacking in key nutrients that women
- 6:01Speaker 1: needed during pregnancy like Colin, and I knew that we
- 6:05Speaker 1: deserved better. So I set out not just to reinvent
- 6:09Speaker 1: the pre prenatle, that not just to set up to
- 6:12Speaker 1: reinvent the prenatle, but set a totally new standard in
- 6:16Speaker 1: the category. And that's exactly what we did. And as
- 6:19Speaker 1: you said, we'd launched our multi vitamin for women eighteen
- 6:22Speaker 1: plus as our first product and really a case study
- 6:26Speaker 1: of how we're doing things differently. That product now has
- 6:29Speaker 1: a peer reviewed and published human clinical study with a
- 6:32Speaker 1: leading university. It also has USP verification, which is the
- 6:36Speaker 1: ultimate certificate third party certification, which less than one percent
- 6:40Speaker 1: of supplement companies have, and it also has a patent
- 6:44Speaker 1: on the delivery technology. None of this is required by
- 6:48Speaker 1: the industry, but it's part of the standard that we're
- 6:51Speaker 1: setting with Ritual.
- 6:53Speaker 2: Yeah, and that's something that a lot of individuals don't
- 6:56Speaker 2: know is that the FDA does not have the authority
- 6:59Speaker 2: to prove dietary supplements for safety and effectiveness, which basically
- 7:04Speaker 2: means that there is, unlike Ritual, a lot of products
- 7:08Speaker 2: on the market that don't go through this type of
- 7:11Speaker 2: scrutiny because unfortunately, the people that are putting them out
- 7:14Speaker 2: they just don't care, which is frightening.
- 7:17Speaker 1: Yeah, and that was basically the reason for starting a company.
- 7:20Speaker 1: Although the FDA does regulate vitamins and supplements at Ritual,
- 7:24Speaker 1: we believe that they should have even more oversight, and
- 7:28Speaker 1: we even recently rolled out an advocacy roadmap that includes
- 7:32Speaker 1: things like more health protective measures when it comes to
- 7:36Speaker 1: heavy metals, the other plant based proteins are notoriously high
- 7:41Speaker 1: and heavy metals, so you really don't know what you're getting,
- 7:44Speaker 1: and we recently actually listed all of our heavy metal
- 7:47Speaker 1: results for our plant based proteins. And then the second
- 7:51Speaker 1: piece of advocacy that we're really lobbying for is around
- 7:55Speaker 1: the term clinically studied to have more regulation over what
- 7:58Speaker 1: that means. That term is loosely defined. A lot of
- 8:01Speaker 1: companies are using that term, and you know, consumers have
- 8:05Speaker 1: to be their own advocates when it comes to safety
- 8:07Speaker 1: and efficacy. So when you see products that say clinically studied,
- 8:11Speaker 1: it many times the products have ingredients that have been
- 8:15Speaker 1: clinically studied, but not even at the right dosages or forms.
- 8:19Speaker 1: And at Ritual, we have a commitment to have clinical
- 8:22Speaker 1: studies on every single one of our products by twenty thirty,
- 8:25Speaker 1: which again is not a requirement by the industry, but
- 8:28Speaker 1: it's something that we think is necessary.
- 8:31Speaker 3: Yeah, and that's so impressive.
- 8:32Speaker 2: I mean, even that note that a lot of plant
- 8:34Speaker 2: based proteins have heavy metals, I'm sure that kind of
- 8:37Speaker 2: raised our red flag for some of the people that
- 8:39Speaker 2: are listening, not knowing why. And that's because in general,
- 8:43Speaker 2: plants are especially prone to absorbing those heavy metals from
- 8:47Speaker 2: the soil. So we're talking about anything from arsenic, cadmium, lead, mercury,
- 8:53Speaker 2: I mean, the list goes on.
- 8:55Speaker 1: Yeah, and not to scare people, because everything, everything has
- 8:59Speaker 1: heavy and I think sometimes I say, oh, you know
- 9:02Speaker 1: your plant by startein has is high and heavy metals,
- 9:04Speaker 1: and they're like, this has heavy metals, and I'm like, yeah, actually,
- 9:07Speaker 1: even you know, even your water has heavy metals. And
- 9:09Speaker 1: it's really just the amounts that matter. And we need
- 9:13Speaker 1: the FDA to have even more oversight around setting those
- 9:17Speaker 1: health protective measures so we know what the limits should
- 9:20Speaker 1: be because obviously, you know, you consume all these things
- 9:23Speaker 1: daily and those things kind of accumulate in your body.
- 9:27Speaker 3: Over time over time.
- 9:29Speaker 2: So it's interesting to hear you talk about how you
- 9:32Speaker 2: were seeking something it wasn't around and you decided, Okay,
- 9:36Speaker 2: I'm going to make it now. Clearly that is indicative
- 9:40Speaker 2: that you are a forward thinker. You're the kind of
- 9:43Speaker 2: person that is up for a challenge to say the least.
- 9:48Speaker 3: Is this learned.
- 9:49Speaker 2: Behavior or was this something that you were raised with
- 9:52Speaker 2: from a young age.
- 9:55Speaker 1: It's interesting I was head of doing this podcast is
- 9:58Speaker 1: something I was reflecting on because I knew we were
- 10:00Speaker 1: talking about the hurdle. And for me, I think I
- 10:04Speaker 1: was always meant to be an entrepreneur, but in many
- 10:08Speaker 1: ways I was holding myself back. And so I was
- 10:13Speaker 1: an immigrant. My family we immigrated from Ukraine. We were
- 10:17Speaker 1: refugees and grew up in a welfare hotel, and my
- 10:21Speaker 1: dad became an entrepreneur. Eventually my mom ended up working
- 10:26Speaker 1: on Wall Street. And I had been around this entrepreneurial
- 10:30Speaker 1: hustle really my whole life, and then I ended up working.
- 10:35Speaker 1: I ended up working with a lot of startups and
- 10:37Speaker 1: running an investment fund here in LA and was partners
- 10:41Speaker 1: with Troy Carter, who was Lady Gaga's manager at the time,
- 10:44Speaker 1: and he'd invested in Uber, drop Box, Warby Parker, Spotify,
- 10:48Speaker 1: And so not only was I around my dad, who
- 10:51Speaker 1: was an incredible influence for me, but I'd also been
- 10:54Speaker 1: around these incredible founders that had built some of the
- 10:58Speaker 1: world's most inspiring brands. And then I met my husband,
- 11:02Speaker 1: who was also an entrepreneur. So I'd always been around
- 11:05Speaker 1: these really entrepreneurs and people that I admired, but I
- 11:08Speaker 1: don't know, there was like voices in my head that said, yay,
- 11:11Speaker 1: you know, you're not good enough or your idea is
- 11:13Speaker 1: not good enough, or you need a co founder, or
- 11:16Speaker 1: you need you know, you need, you need to learn more,
- 11:18Speaker 1: you need to work in this industry, you need to
- 11:20Speaker 1: get an MBA. You know, the list goes on and on,
- 11:23Speaker 1: and I think there was just so much, so much
- 11:26Speaker 1: of a kind of a lack of confidence. I think
- 11:28Speaker 1: that I was good enough to do this, and yet
- 11:30Speaker 1: I think I was in many ways groom to be
- 11:33Speaker 1: an entrepreneur since I can remember.
- 11:36Speaker 2: How did you silence that nagging voice that was saying
- 11:42Speaker 2: you're not good enough to do this?
- 11:45Speaker 1: So the silence actually happened when I was pregnant, And
- 11:49Speaker 1: oddly enough, you know, I think there's little science to this,
- 11:53Speaker 1: so my team would kill me because we're so focused
- 11:56Speaker 1: on science at ritual. But in some ways I became
- 11:59Speaker 1: a lot more creative when I had been pregnant. And
- 12:03Speaker 1: part of the brain that was so my brain that
- 12:05Speaker 1: was so analytical, you know, I studied applied math in college.
- 12:08Speaker 1: I ended up in investment banking, worked with numbers. Part
- 12:12Speaker 1: of that, that part of my brain that was so
- 12:15Speaker 1: analytical kind of mildly shut down, and I became more creative.
- 12:21Speaker 1: And I had this idea that I couldn't stop thinking
- 12:24Speaker 1: about every night. You know, it kept me awake, and
- 12:27Speaker 1: I knew that I wanted to create something better for
- 12:31Speaker 1: not just myself, but for future generations. And it just
- 12:35Speaker 1: it just was nagging me, and so it was a
- 12:38Speaker 1: combination of the idea and what was happening to me
- 12:44Speaker 1: I think biologically. And then, you know, I still had
- 12:48Speaker 1: a little bit of a lack not a little bit,
- 12:49Speaker 1: a lot, a lot of a lack of confidence, where like, well, well,
- 12:53Speaker 1: am I the right person to start this company? You know,
- 12:55Speaker 1: I know that people deserve to know what they're putting
- 12:58Speaker 1: in their bodies and why. But in my you know,
- 13:02Speaker 1: I'm not a scientist. I'm so nervous. You know, I've
- 13:06Speaker 1: been on the other side of investing, but I had
- 13:09Speaker 1: never raised money before. I didn't have an MBA. Am
- 13:13Speaker 1: I the one to do this? And ultimately, you know,
- 13:16Speaker 1: I think it was actually my husband, who had started
- 13:19Speaker 1: so many businesses in his life, and he's like, you
- 13:22Speaker 1: could do this. You don't need you don't need a
- 13:24Speaker 1: co founder. You got it, Like everything you've been doing
- 13:26Speaker 1: in your life has really added up to this moment,
- 13:30Speaker 1: and just go for it. And which was really a
- 13:32Speaker 1: risk for us because as a couple, we were, you know,
- 13:36Speaker 1: about to have a child, we were both two entrepreneurs. Previously,
- 13:39Speaker 1: I was more of the kind of steady breadwinner and
- 13:43Speaker 1: he was the one taking the risk. And here we
- 13:45Speaker 1: are about to you know, have a family, and we're
- 13:48Speaker 1: both risking it all and yet you know, he kind
- 13:51Speaker 1: of pushed me to do it, and I'm so grateful
- 13:54Speaker 1: for that.
- 13:55Speaker 3: Yeah. Wow, talk about a vote of confidence.
- 13:58Speaker 2: It speaks to concept that sometimes all we need is
- 14:02Speaker 2: one person to express their belief in us to help
- 14:05Speaker 2: us get over our own gremlins. So when you decided, Okay,
- 14:11Speaker 2: I'm going to be the person that goes for it,
- 14:14Speaker 2: how did you even know where to begin?
- 14:17Speaker 1: Kat, Yeah, that was It was tricky because I came
- 14:20Speaker 1: from the tech world, and you know, if I were
- 14:22Speaker 1: to look for a CTO or an engineering team or
- 14:25Speaker 1: something like that, that would be second nature for me.
- 14:29Speaker 1: But finding someone in the nutraceutical space, I never met anybody.
- 14:33Speaker 1: I was like, wait, I don't know, I don't even
- 14:36Speaker 1: know where to begin. And the you know, when I
- 14:40Speaker 1: did start doing research, because I'm a very research oriented person,
- 14:45Speaker 1: I realized that what was lacking in the industry with science.
- 14:48Speaker 1: So the first thing for me was really talking to
- 14:51Speaker 1: as many scientists in the space that I could find.
- 14:55Speaker 1: Anyone who was a PhD in nutritional science, anyone who'd
- 14:58Speaker 1: been in the industry for decades, aids and the only
- 15:02Speaker 1: way that I could do that was through LinkedIn. And
- 15:05Speaker 1: so I went on LinkedIn and I messaged you know,
- 15:09Speaker 1: hundreds of people and some of them responded to me.
- 15:14Speaker 1: I even remember meeting, you know, this guy who was
- 15:17Speaker 1: an SVP of innovation at one of the largest pharmaceutical companies,
- 15:21Speaker 1: and he met me in a strip mall in New
- 15:24Speaker 1: Jersey because that's where a lot of people in the
- 15:27Speaker 1: industry are based. And he met with me for a
- 15:32Speaker 1: coffee and he told me he broke down the industry
- 15:35Speaker 1: for me. He introduced me to scientists. I reached out
- 15:38Speaker 1: to scientists on LinkedIn and I met our founding scientists
- 15:42Speaker 1: that way. I also realized that to hire some of
- 15:48Speaker 1: the world's best scientists and to invest in clinical studies,
- 15:52Speaker 1: which was not a requirement it's not a requirement in
- 15:55Speaker 1: the category, and to double down on research and development,
- 15:59Speaker 1: I actually need money. And so after meeting scientists, I
- 16:05Speaker 1: started praising venture capital money. And that was both challenging
- 16:12Speaker 1: and interesting at the same time, having been on the
- 16:14Speaker 1: other side of the investing table. I was pregnant and
- 16:20Speaker 1: I had, you know, I had a little bit of challenge,
- 16:23Speaker 1: a little bit of a lot of challenges, and one
- 16:27Speaker 1: experience was walking into a well known investor's office and saying, Hey,
- 16:32Speaker 1: I'm going to change the supplement industry. Everyone deserves to
- 16:35Speaker 1: know what they're putting in their bodies and why invest
- 16:38Speaker 1: in me? And his answer was, you can either start
- 16:43Speaker 1: a family or a company, but I don't believe that
- 16:47Speaker 1: you can do both.
- 16:50Speaker 3: And how did that make you feel?
- 16:53Speaker 1: At first? I was incredibly furious, but I think it
- 16:58Speaker 1: was probably the best catalysts that I had probably my
- 17:02Speaker 1: whole career to prove somebody wrong and to do things differently.
- 17:10Speaker 1: And now it's just become such a big part of
- 17:14Speaker 1: my motivation for Ritual and doing what I'm doing is
- 17:18Speaker 1: to show other women and people that they can have
- 17:24Speaker 1: families and thrive and having a family and a career
- 17:29Speaker 1: if that's what they choose, and you know, family and
- 17:32Speaker 1: passion and following their passions, really doing both. It's really possible.
- 17:36Speaker 1: It's challenging, but it's so exciting and it's so motivating,
- 17:40Speaker 1: and you can do both. I've had three girls since
- 17:43Speaker 1: starting Ritual. I think since I've known you, and the
- 17:48Speaker 1: company is, you know, beyond what I thought it could
- 17:52Speaker 1: possibly be, and we're really just getting started, and it's
- 17:56Speaker 1: honestly like having the kids and running the company as
- 17:59Speaker 1: a CEO is like the kids are recharging me every day.
- 18:03Speaker 1: They're challenging obviously me as well, but it's the biggest
- 18:07Speaker 1: recharge I have, and it's it. They've become the reason
- 18:11Speaker 1: why I, you know, do what I do every single day.
- 18:15Speaker 1: Just even seeing them and them understanding what I'm building
- 18:17Speaker 1: is so motivating.
- 18:19Speaker 2: So special, truly so special. And two things to click
- 18:23Speaker 2: on here. One have you spoken to that man since
- 18:27Speaker 2: you started your company?
- 18:30Speaker 1: I have, but in not, you know, I kind of
- 18:33Speaker 1: just didn't. I'm not the type of person to like
- 18:37Speaker 1: bring something up again. I just kind of, you know,
- 18:41Speaker 1: I've seen him out socially, and I think he knows,
- 18:44Speaker 1: you know, he's he's definitely like impressed by the business.
- 18:48Speaker 1: But I don't need his I don't need his approval
- 18:51Speaker 1: or his you know, congratulations or anything like that. It
- 18:55Speaker 1: doesn't it really doesn't matter to me. There's been so
- 18:58Speaker 1: many other, so many other moments of kind of knows
- 19:05Speaker 1: in starting this company and doing things differently in this
- 19:09Speaker 1: industry that I would say that was like one of
- 19:12Speaker 1: the many, one of the many now, but one of
- 19:15Speaker 1: the most kind of impactful and also, you know, I
- 19:18Speaker 1: think his comment also had an impact to how I
- 19:22Speaker 1: think about leading the business, how I think about parental
- 19:25Speaker 1: leave ritual in this country, and how to enable more
- 19:30Speaker 1: people to do both because the system is not designed
- 19:35Speaker 1: that way.
- 19:36Speaker 3: And when you say leading the business in what way?
- 19:40Speaker 1: In terms of taking care of the people that work
- 19:44Speaker 1: for our company, we more recently became finalists in Fast
- 19:47Speaker 1: Company's Most Innovative Workplace Awards, And I take that seriously
- 19:53Speaker 1: because I think that how you treat your employees and
- 19:58Speaker 1: how people feel working at your company impacts how the
- 20:02Speaker 1: success one hundred percent. And I think for me having
- 20:06Speaker 1: three girls while starting this business, and I wanted I
- 20:09Speaker 1: wanted people working at Ritual to also feel like if
- 20:12Speaker 1: they wanted to have families, they were supported here. And
- 20:15Speaker 1: so we have five months of paid leave and then
- 20:18Speaker 1: eight weeks of support when they return into the workplace
- 20:23Speaker 1: as well, and we also have childcare stipends and just
- 20:27Speaker 1: a lot of a lot of support when it comes
- 20:31Speaker 1: to benefits as well. And that was important to me
- 20:33Speaker 1: because I knew how challenging it was for myself having
- 20:38Speaker 1: you know, multiple children and running this business, and I
- 20:40Speaker 1: wanted to make sure that our employees didn't have to
- 20:44Speaker 1: choose between those things as well.
- 20:46Speaker 2: Yeah, yeah, that's really awesome to hear that you're really
- 20:49Speaker 2: just standing behind what you're passionate about here. I also
- 20:53Speaker 2: had a laugh because you said New Jersey basically the
- 20:56Speaker 2: home of pharmaceuticals.
- 20:58Speaker 3: Now, knowing that and going back to your.
- 21:01Speaker 2: Story about you know, reaching out to as many people
- 21:04Speaker 2: as possible and networking. For someone who may be listening
- 21:07Speaker 2: to this and is trying to do their own networking,
- 21:10Speaker 2: is trying to make their own connections, what advice do
- 21:13Speaker 2: you have to offer them to kind of stay steadfast
- 21:17Speaker 2: on the path in the same way that you did.
- 21:19Speaker 1: My advice would be to not be afraid to cold
- 21:24Speaker 1: outreach anybody on LinkedIn. I can't like, I can't say
- 21:30Speaker 1: how incredible of a tool it's been for me in
- 21:33Speaker 1: terms of going into a new industry. And I was
- 21:36Speaker 1: just surprised by how many people return my messages. I
- 21:40Speaker 1: think sometimes people are in the back of their heads
- 21:43Speaker 1: they think, hey, if I'm going to reach out to
- 21:45Speaker 1: this person, they're not going to write back. I was
- 21:46Speaker 1: blown away by having like almost more people than I thought,
- 21:49Speaker 1: and I'm like, oh geez, now I have to now
- 21:52Speaker 1: I have to do take all these meetings because I
- 21:54Speaker 1: thought no one was going to write back. I was
- 21:57Speaker 1: blown away by how many people write back and then
- 21:59Speaker 1: also not being not being deterred. If people don't write
- 22:03Speaker 1: you back, just just write more people. There's so many
- 22:06Speaker 1: people that are experts in different industries, and I think
- 22:10Speaker 1: you learned, you know, before you actually start the company.
- 22:14Speaker 1: It's so important to learn from people that that had
- 22:17Speaker 1: been have been in the industries before. It's actually why
- 22:20Speaker 1: I hired our first scientists, doctor Luke, who'd been in
- 22:23Speaker 1: the industry for decades, and you know, my first question
- 22:27Speaker 1: to him was where all the skeletons buried? You know where,
- 22:31Speaker 1: what has what has the industry done wrong for all
- 22:34Speaker 1: these decades. And the biggest issue that he talked about,
- 22:38Speaker 1: which really changed how I thought about what ritual does,
- 22:41Speaker 1: was he always wanted to use more premium ingredients, but
- 22:46Speaker 1: they were so expensive. He wanted to use more bioavailable ingredients.
- 22:49Speaker 1: He wanted to use you know, Omega three is from Micrology,
- 22:53Speaker 1: D three from lichen K two, m K seven from Norway,
- 22:57Speaker 1: this full light that came from Italy, and he'd always
- 23:01Speaker 1: been turned down because these companies had been targeting a
- 23:05Speaker 1: certain gross margin or they'd been targeting a certain price point,
- 23:08Speaker 1: and they didn't want to use really expensive ingredients. But
- 23:12Speaker 1: a lot of times those ingredients actually worked it better.
- 23:15Speaker 1: In the body. For instance, a third of people have
- 23:18Speaker 1: a genetic variation where they can't properly utilize full like acid,
- 23:22Speaker 1: which is in most Boltsy vitamins, and so we instead
- 23:25Speaker 1: opted for a methylated fulet from Italy that bypasses genetic
- 23:30Speaker 1: variations and makes it easier to utilize full it. And
- 23:34Speaker 1: I would have never done that had it not been
- 23:36Speaker 1: for him. And we became obsessed with all of these
- 23:40Speaker 1: suppliers from all over the world, and we started listing
- 23:44Speaker 1: them on our site, so you can literally see where
- 23:46Speaker 1: ingredients come from in the world and why they're there.
- 23:48Speaker 1: But that would have never happened had I not met
- 23:52Speaker 1: this scientist who was like, Hey, this is actually what's broken.
- 23:55Speaker 1: And I'm like, oh, that's so interesting. And I think,
- 23:58Speaker 1: you know, even if you have an idea and you're
- 24:00Speaker 1: really passionate about something, I think that getting some history
- 24:04Speaker 1: about the category or the industry is really important and
- 24:08Speaker 1: can be a total game changer.
- 24:10Speaker 2: Yeah, and to hear you talk about this, it makes
- 24:15Speaker 2: me think that it's good that you came into this
- 24:20Speaker 2: as quote unquote an outsider, right because doing that empowered
- 24:25Speaker 2: you to ask questions from that outside point of view
- 24:30Speaker 2: to get to a place where you're like, help me understand,
- 24:33Speaker 2: and through that understanding, you were able to get this
- 24:38Speaker 2: to a place where you really felt it needed to be.
- 24:43Speaker 1: One hundred percent. I mean I remember the you know,
- 24:47Speaker 1: the first couple months of starting the company, I literally
- 24:49Speaker 1: went on like a road tour of different manufacturers in
- 24:54Speaker 1: California that we're making not just the ingredients, but the encapsulation,
- 24:59Speaker 1: the tablet, the soft gels, the capsules. And I was
- 25:03Speaker 1: like wow, Like the more I learned, I was so
- 25:05Speaker 1: disgusted by it all, and I felt like a little
- 25:10Speaker 1: bit of an investigative journalist in a way. And you know,
- 25:14Speaker 1: it's like there weren't that many options. It was you know,
- 25:17Speaker 1: put your ingredients in a gelatin capsule where you don't
- 25:21Speaker 1: know where the animals, how the animals were being treated
- 25:24Speaker 1: before they were killed, or you know, it was like,
- 25:27Speaker 1: well you can use if you want a vegetarian, we
- 25:29Speaker 1: have Karra gain in that there was a study that
- 25:33Speaker 1: that caused tumors and rodents on karragain in and I
- 25:36Speaker 1: was like, well, I don't want that. And then the
- 25:38Speaker 1: other option was was a fish gelatin. I was like, okay,
- 25:42Speaker 1: well maybe maybe the consumers would be better around that,
- 25:45Speaker 1: and then it was farmed to Lopia from Korea. You know.
- 25:48Speaker 1: And it's the more, you know, I think the questions
- 25:51Speaker 1: that I asked people probably never I know, they never
- 25:54Speaker 1: really asked before because I'd have I'd be asking these
- 25:58Speaker 1: manufacturers and be a room full of men and they'd
- 26:01Speaker 1: have to go and ask somebody else. And it was
- 26:05Speaker 1: just like this wild goose chase. And it's only become
- 26:09Speaker 1: even more interesting as the company has gotten bigger, because
- 26:13Speaker 1: we have all this documentation and requirements and processes for
- 26:19Speaker 1: even getting an ingredient into our products, that you realize
- 26:23Speaker 1: that a lot of a lot of companies don't don't
- 26:26Speaker 1: have their ship in order.
- 26:29Speaker 3: Yeah.
- 26:30Speaker 2: Yeah, And so when you get into this R and
- 26:33Speaker 2: D process, how long does it take you to land
- 26:38Speaker 2: on your first original version of the product.
- 26:44Speaker 1: In some cases it takes several years. For the Symbiotic Plus,
- 26:48Speaker 1: which is our pre pro post biotic all in one
- 26:51Speaker 1: single capsule, that product took several years. I think it
- 26:55Speaker 1: was four years to make this product. And it wasn't
- 26:58Speaker 1: even just about things ingredients, which you know, we use
- 27:01Speaker 1: two of the world's best clinically study ingredients. It was
- 27:04Speaker 1: about the but still alive at the expiration date. I
- 27:07Speaker 1: think people don't even think about that. Or does the
- 27:10Speaker 1: product get into the colon instead of the stomach or
- 27:13Speaker 1: the small intestine because that's the ideal place for the
- 27:17Speaker 1: probiotics to thrive. These are the kinds of questions that
- 27:21Speaker 1: we ask ourselves. And why are you know why our
- 27:24Speaker 1: products take longer to make? I would say than others.
- 27:27Speaker 1: I wish we could have a lot more products because
- 27:29Speaker 1: our customers trust us, but it just takes so long
- 27:33Speaker 1: to go through the rigorous testing that we have and
- 27:36Speaker 1: the quality standards, the stability, the and it's all. You know,
- 27:41Speaker 1: we also run third party testing, which a whole whole
- 27:44Speaker 1: other conversation. I like, I will never take anything that's
- 27:47Speaker 1: not third party tested. You know, it's it's wild because
- 27:51Speaker 1: it just took us so long to even get this
- 27:54Speaker 1: product stable. Whereas you have probiotics, they're they're not in capsules,
- 27:59Speaker 1: they're in other forms. And it says like CFUs at
- 28:03Speaker 1: data manufacturing, which means that the probiotic count at the
- 28:08Speaker 1: date it was made, and you have no idea if
- 28:12Speaker 1: it's the same count at when you're actually taking the
- 28:17Speaker 1: product or when it's expiring. And so subtle things like
- 28:20Speaker 1: that make it even longer for us to make our
- 28:24Speaker 1: products and to make sure they meet the standards that
- 28:27Speaker 1: we need them to.
- 28:29Speaker 3: All Right, two basic questions.
- 28:32Speaker 2: I feel like i'm you when you're like asking people
- 28:35Speaker 2: questions about why is it's so hard to find the
- 28:37Speaker 2: right drugs? So I'm going to ask these questions on
- 28:39Speaker 2: behalf of the listeners who I know might be wondering this,
- 28:41Speaker 2: although they may seem basic. First and foremost, third party certification.
- 28:46Speaker 2: What is it and why is it important?
- 28:48Speaker 1: You know, third party certifications are important because you're saying, hey,
- 28:51Speaker 1: don't just take our word for it. Here is a
- 28:53Speaker 1: third party certifier that is actually in many times depends
- 28:58Speaker 1: on what the certification is, but is actually testing your products.
- 29:02Speaker 1: And it's different than third party testing. So third party
- 29:05Speaker 1: testing as you use a third party lab. We use Eurofins,
- 29:08Speaker 1: one of the best labs in the US, and they
- 29:11Speaker 1: actually test our products so we know what's in there
- 29:15Speaker 1: is actually in there and our customers can trust that
- 29:17Speaker 1: versus us just using our manufacture. Our manufacture is the
- 29:21Speaker 1: one that makes the product and then says, hey, you
- 29:23Speaker 1: know what I made is right. You want a third
- 29:26Speaker 1: party to test your products because they're independent. And then
- 29:30Speaker 1: on the certification front, you know, we invest in certifications
- 29:35Speaker 1: varies by product, like Project non Gmo Verified, so verifying
- 29:39Speaker 1: that our ingredients and our product overall is our non GMO.
- 29:44Speaker 1: We also on our multi vitamin invested in USP certification,
- 29:48Speaker 1: which is kind of the ultimate certification to get in
- 29:51Speaker 1: the category. I would definitely look out for that, and
- 29:54Speaker 1: that means that they're actually testing our batches, certain batches
- 29:58Speaker 1: and making sure that what's on the label is actually
- 30:04Speaker 1: there and is verified. And I think that's really important
- 30:07Speaker 1: because it's really hard to tell as a consumer if
- 30:11Speaker 1: not only what you're getting is safe, but is it effective,
- 30:13Speaker 1: Like is the dosage actually there? And that's you know,
- 30:20Speaker 1: I can't believe that I didn't have to say that, but.
- 30:22Speaker 2: Yeah, I know it's definitely true. So that's super helpful.
- 30:26Speaker 2: And then the second thing, and I've talked about probiotics
- 30:29Speaker 2: so many times on the show, but I feel like
- 30:31Speaker 2: it's helpful to reiterate here that probiotics are basically they're
- 30:35Speaker 2: made up of good bacteria that helps keep your body
- 30:38Speaker 2: healthy and working well in Layman's terms. And so for
- 30:41Speaker 2: the person who may not be integrating them into your diet,
- 30:45Speaker 2: aside from the fact that they know that they quote
- 30:46Speaker 2: unquote make your body help healthy and help it work well,
- 30:50Speaker 2: what else should they know?
- 30:52Speaker 1: Yep. The field of microbiome research and probiotics, probiotics and
- 30:57Speaker 1: post biotics is kind of relatively new, but it's so
- 31:00Speaker 1: fascinating because there's different bugs that correspond to different benefits.
- 31:06Speaker 1: And what they should know is that while there are
- 31:09Speaker 1: so many, not that many of them have been well
- 31:12Speaker 1: researched or studied. And that's why a virtual we use
- 31:17Speaker 1: strains like LGG, which is the world's most clinically studied strain,
- 31:21Speaker 1: because we don't want to experiment with what people are
- 31:24Speaker 1: putting in their bodies and the science really matters to us.
- 31:28Speaker 1: The thing that they should also know is probiotics and
- 31:31Speaker 1: post biotics are also really beneficial for the gut. Probiotics
- 31:36Speaker 1: are oftentimes the food for the probiotics, so the probiotics
- 31:40Speaker 1: eat the food and the post biotics are the waste
- 31:43Speaker 1: product between that and what they're saying now is that
- 31:48Speaker 1: potentially the benefits, a lot of benefits can be found
- 31:52Speaker 1: from the post biotics, which is the byproduct of the
- 31:55Speaker 1: probiotics eating the prebiotics, and it helps fuel your gut bining,
- 32:00Speaker 1: and so it's really important I think for most Americans
- 32:05Speaker 1: to be consuming a probiotic, probatic and postbiotic. And you know,
- 32:11Speaker 1: I think in other cultures we eat a lot of
- 32:12Speaker 1: fermented food, but in the US, a lot of people
- 32:16Speaker 1: are you know, have digestive issues, whether it's gas or
- 32:20Speaker 1: bloating or others, and they can be really beneficial, which
- 32:25Speaker 1: you know, for me has been a game changer because
- 32:27Speaker 1: I think, you know, having digestive issues impacts how I
- 32:31Speaker 1: how I feel throughout the day, and so taking a
- 32:34Speaker 1: product like this has kind of helped me in more
- 32:36Speaker 1: ways than one.
- 32:42Speaker 2: Taking a break from today's episode to give some love
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- 34:18Speaker 2: totally and I mean, there's so much research about how
- 34:22Speaker 2: your gut health can impact everything in the body from
- 34:25Speaker 2: not only how you feel mentally physically, but then also
- 34:28Speaker 2: can play a role in either depression or illnesses like diabetes.
- 34:33Speaker 2: So taking care of your gut super super important. Now,
- 34:37Speaker 2: in twenty sixteen, after launching the product, when did you
- 34:41Speaker 2: know get to a place that you were really, really
- 34:45Speaker 2: firm on Okay, we truly have something here.
- 34:49Speaker 3: It's catching on.
- 34:50Speaker 1: That's a great question. I would say it happened pretty
- 34:54Speaker 1: early for us, actually surprisingly, and I would say after
- 34:59Speaker 1: the first couple months, maybe like five months in, it's
- 35:05Speaker 1: kind of started to take off like hockey stick style,
- 35:09Speaker 1: and people started asking us, you know, I decided to
- 35:13Speaker 1: not launch the pre Needdle first because I wanted to
- 35:16Speaker 1: build trust with our consumer online. Everyone thinks that's crazy,
- 35:20Speaker 1: because you know, my initial problem that I was having
- 35:23Speaker 1: was I couldn't find a pren addle that I trusted.
- 35:25Speaker 1: And yet here I was, and I launched a multi
- 35:27Speaker 1: vitamin from an eighteen plus instead of the Prenatle. But
- 35:31Speaker 1: I was worried that an investor told me this too.
- 35:34Speaker 1: They're like, you need to earn her trust, and so
- 35:37Speaker 1: we launched this multi vitamin and we kind of quickly
- 35:40Speaker 1: started earning her trust and she was like, we want
- 35:43Speaker 1: I want a prenodle. I'm getting pregnant. I want a
- 35:46Speaker 1: pre neal for me. When are you guys going to
- 35:47Speaker 1: make a prenatal because they didn't see, you know, a
- 35:51Speaker 1: one hundred percent traceable product out there. And so we
- 35:56Speaker 1: soon after about two years in launched a prenial vite
- 36:00Speaker 1: in and that was game changer for us because we
- 36:02Speaker 1: now have one of the leading pre needle vitamins in
- 36:05Speaker 1: the US, and so that was really interesting. And I
- 36:08Speaker 1: think all of this happened because we built this traceable
- 36:12Speaker 1: supply chain. We showed our ingredients suppliers on our site
- 36:16Speaker 1: down to the to the name of the supplier and
- 36:19Speaker 1: also the vital destination of manufacturing. Now our products are
- 36:24Speaker 1: one hundred percent traceable, and I think that was a
- 36:28Speaker 1: radical thing for people at the time. At the time,
- 36:32Speaker 1: you know, people started questioning their food sources, where their
- 36:36Speaker 1: kill was grown, or where the chickens were and who
- 36:40Speaker 1: they played with. It was a funny Portland episode. I
- 36:43Speaker 1: don't know if you saw it, but it was like
- 36:46Speaker 1: it wasn't something people ever thought about with supplements, and
- 36:49Speaker 1: it's still not something people you know, really think about
- 36:52Speaker 1: with supplements. But I think everyone deserves to know if
- 36:54Speaker 1: they're putting something in their bodies every single day, they
- 36:58Speaker 1: deserve to know where those in great dents are coming
- 37:00Speaker 1: from and why. And so I think for us, we
- 37:04Speaker 1: kind of had really fast product market fit because we
- 37:09Speaker 1: had done something so drastically different. I love the example
- 37:13Speaker 1: of the Ford, the classic Ford quote. If I asked
- 37:17Speaker 1: them what they want, they would want a faster horse
- 37:19Speaker 1: versus a car. And I think in the when it
- 37:24Speaker 1: comes to ritual I don't think people wanted a more expensive,
- 37:28Speaker 1: more premium, traceable multi vitamin. But what they wanted was
- 37:32Speaker 1: something that they could trust and something that they knew
- 37:37Speaker 1: where the ingredients came from. And I think that that
- 37:40Speaker 1: was you know, that took a lot of conviction versus
- 37:44Speaker 1: just only listening to consumers needs.
- 37:47Speaker 2: Yeah, I mean again just kind of walking into such
- 37:51Speaker 2: unchartered territory. So then as this kind of catches on fire,
- 37:57Speaker 2: you said, like you had people reaching out look looking
- 38:00Speaker 2: for other things, how were you able to discern what
- 38:03Speaker 2: you wanted to work on?
- 38:05Speaker 3: Kind of from a priority standpoint.
- 38:08Speaker 1: That's probably the hardest thing as a CEO and founder
- 38:12Speaker 1: is like figuring out what you're going to do next,
- 38:15Speaker 1: because it could be so tempting to go into so
- 38:17Speaker 1: many different directions. I get so excited about so many things,
- 38:21Speaker 1: and I have so many personal needs. So we went
- 38:25Speaker 1: into after multi vitamins. We did multi vitamins for the
- 38:29Speaker 1: whole family, and our men's multi vitamins are just growing
- 38:33Speaker 1: so fast right now, which is so exciting. We've also
- 38:35Speaker 1: launched Kids and teens and women fifty plus. We launched
- 38:39Speaker 1: the post needle next because we saw that it's interesting
- 38:44Speaker 1: a lot of people were taking a pre needle when
- 38:47Speaker 1: they're pregnant. I should actually be taking a pre nedle
- 38:50Speaker 1: when they're trying to conceive that. It's a whole other thing.
- 38:52Speaker 1: But what we saw was the there was a there
- 38:54Speaker 1: were big nutrient gaps when it came to postpartum, and
- 38:57Speaker 1: it's one of the most nutrient demanding stages of life,
- 39:00Speaker 1: and yet this category was just totally underserved. You hear,
- 39:04Speaker 1: you have this mom that's taking care of her new baby,
- 39:07Speaker 1: but who's taking care of her? And so the pose
- 39:10Speaker 1: needle was something that I felt personally really passionate about,
- 39:14Speaker 1: and it kind of completed the line for our preodle
- 39:19Speaker 1: and allowed the woman to transition, a person to transition
- 39:23Speaker 1: from a pregnancy to postpartum. We then went into protein,
- 39:28Speaker 1: and the reason is I hired a chief scientist, chief
- 39:32Speaker 1: scientific officer ex faculty at Harvard PhD in physiology, and
- 39:36Speaker 1: protein and muscle synthesis was his kind of life's work
- 39:41Speaker 1: and mission, and so he came to me with this
- 39:45Speaker 1: idea of, hey, you know, we can do with protein
- 39:48Speaker 1: what we did with multi vitamins. This category is not traceable.
- 39:52Speaker 1: People don't know where the protein is being sourced. Many
- 39:55Speaker 1: times it's not even a you know, the powders are
- 39:57Speaker 1: not complete amino acids, and that's a whole other thing
- 40:01Speaker 1: because a lot of plant based proteins don't have complete
- 40:04Speaker 1: amino acids, so you have to layer in different plant sources.
- 40:08Speaker 1: And so we did that and we created a protein
- 40:12Speaker 1: with regeneravely farmed peas grown here in the US instead
- 40:16Speaker 1: of overseas. We added methionine to complete the amino acid
- 40:20Speaker 1: and it's just amazing product because, as I mentioned earlier,
- 40:24Speaker 1: this category is notoriously high in heavy metals, and people
- 40:28Speaker 1: don't know what they're getting and so we list our
- 40:29Speaker 1: protein we list our heavy metal results over protein online
- 40:33Speaker 1: on our Certificate of Traceability tool. And then I would
- 40:36Speaker 1: say the next product came from just deeply listening to
- 40:40Speaker 1: our customers. We actually call them healthy skeptics, and we
- 40:44Speaker 1: have hundreds of thousands of subscribers to our products, and
- 40:47Speaker 1: we asked them, hey, like, what do you want to
- 40:48Speaker 1: see next from us? In over ninety percent of our
- 40:52Speaker 1: healthy skeptics that we serveed, so they wanted something in
- 40:55Speaker 1: the gut health space, and I think we over we
- 41:00Speaker 1: delivered there for sure with this Symbiotic Plus, which has
- 41:03Speaker 1: been our fastest growing SKEW to date with tens of
- 41:07Speaker 1: thousands of subscribers tens of millions of dollars in revenue
- 41:11Speaker 1: within the first year, and it's really exciting to see
- 41:15Speaker 1: how it's changing people's lives. But I think what's more
- 41:18Speaker 1: exciting is that we actually surveyed our customers about a
- 41:23Speaker 1: month after launch, and we served hundreds of people, and
- 41:27Speaker 1: we created a ninety seven page report of like what
- 41:29Speaker 1: we could do better, how do we evolve the product
- 41:31Speaker 1: experience and the packaging, And it was just, you know,
- 41:36Speaker 1: it's a good example of how much we invest in
- 41:38Speaker 1: things like consumer insights and listening to our customers like
- 41:42Speaker 1: deeply even after we launched products.
- 41:46Speaker 2: Yeah, so I want to go back to Kat the
- 41:49Speaker 2: person and not Kat the founder. So you mentioned being
- 41:53Speaker 2: pregnant when starting this company. How do you take care
- 41:59Speaker 2: of you? Because along this journey you said, now mother
- 42:03Speaker 2: of three, a lot's been going on.
- 42:07Speaker 1: Oh yeah, yeah, that's that's hard. I mean it's hard.
- 42:09Speaker 1: I think in the beginning I was not taking care
- 42:11Speaker 1: of myself well, which is so funny because I'm like
- 42:14Speaker 1: running a health company trying to take care of you know,
- 42:18Speaker 1: hundreds of thousand, a million plus customers today, and it's
- 42:24Speaker 1: like the one person I wasn't really taking care of
- 42:26Speaker 1: was myself. And I think that's easy to it's kind
- 42:29Speaker 1: of easy to get into that place when you're running
- 42:34Speaker 1: a million miles you know, a minute, but it's actually
- 42:38Speaker 1: it was actually I think I had a tipping point
- 42:42Speaker 1: where I was just kind of burnt out and like
- 42:44Speaker 1: dealing with some mental health issues and you know, not
- 42:48Speaker 1: taking care of myself but like giving everyone else by all.
- 42:52Speaker 1: And I think it's an interesting thing that people don't
- 42:55Speaker 1: talk about often. It's just like people that are running
- 42:58Speaker 1: health businesses that you know, how interesting it is that
- 43:03Speaker 1: they're taking care of so many people's health where there's
- 43:05Speaker 1: doctors or healthcare professionals or people running health related startups,
- 43:10Speaker 1: and then are they actually taking care of themselves? It's
- 43:12Speaker 1: funny you'll see that most people are probably not. But
- 43:16Speaker 1: it was, you know, wellness and health and alless has
- 43:18Speaker 1: always been a big passion of mine and I and
- 43:21Speaker 1: I found it again, and especially kind of after having kids.
- 43:26Speaker 1: I became ruthless about protecting my time and space for
- 43:32Speaker 1: working out. I have been a plant based eater and
- 43:36Speaker 1: vegan for you know, ten fifteen years, not fifteen years now,
- 43:40Speaker 1: and really started eating in a more even more healthy
- 43:45Speaker 1: way than before. And I kind of actually got back
- 43:48Speaker 1: to the basics. Like I had been so passionate about
- 43:52Speaker 1: wellness my whole life and a little too much, like
- 43:56Speaker 1: I used to experiment on myself with lots of different
- 43:59Speaker 1: herbs and you know, different diets and different like I
- 44:04Speaker 1: did a blood type diet when I was younger, kind
- 44:07Speaker 1: of into wellness before it was a thing. And as
- 44:10Speaker 1: I got older, I started really thinking about this idea,
- 44:14Speaker 1: how do you do the basics just exceptionally well, and
- 44:20Speaker 1: how do I like perfect the basics, and that's something
- 44:23Speaker 1: that I'm still working on.
- 44:25Speaker 2: I love the word I got really ruthless in protecting
- 44:29Speaker 2: my time for myself. When you say basics, what falls
- 44:33Speaker 2: into the basics.
- 44:37Speaker 1: It's so interesting to be in the space. People are
- 44:40Speaker 1: always looking for quick fixes when it comes to benefits
- 44:44Speaker 1: or health ailments, and after doing this for so many years,
- 44:49Speaker 1: there's no quick fix. And part of it is really
- 44:53Speaker 1: doing the basics exceptionally well. And I would say the
- 44:57Speaker 1: basics for me are sleeping well, Like how do you
- 45:01Speaker 1: set up a situation where your sleep hygiene is exceptional?
- 45:06Speaker 1: How do you eat really well for your body and
- 45:11Speaker 1: for who you are? How do you kind of fuel
- 45:14Speaker 1: yourself every day in the best possible way. How do
- 45:17Speaker 1: you drink enough water? A lot of us are dehydrated,
- 45:20Speaker 1: and yet we're always seeking alternative solutions for that. But
- 45:25Speaker 1: how much water are you drinking? Is it getting in?
- 45:28Speaker 1: And are you working out and moving your body? And
- 45:31Speaker 1: those I would say are like the four things that
- 45:34Speaker 1: are really important to me, And how do you move
- 45:39Speaker 1: on to other things until you have that foundation down,
- 45:43Speaker 1: you know, and so setting up you know, making sure
- 45:47Speaker 1: that you know even though I have three kids, it's
- 45:49Speaker 1: sometimes impossible to get sleep. But what can I do
- 45:52Speaker 1: to protect the sleep that I'm getting? How do I
- 45:55Speaker 1: go to bed earlier? How do I set up a
- 45:57Speaker 1: sleep environment that works for me really well? How do
- 46:00Speaker 1: I make sure I'm drinking enough water and hydrating properly.
- 46:03Speaker 1: What are the tools that I have there On the
- 46:05Speaker 1: nutrition side, obviously we have a multi vitamin that fills
- 46:08Speaker 1: the gaps in your diet. That's really important, But how
- 46:11Speaker 1: do I also make sure that the food that I'm
- 46:14Speaker 1: eating throughout the day is really nutritious. I also end
- 46:18Speaker 1: up buying all of our you know, really privileged. I
- 46:20Speaker 1: get to buy all of our groceries at the farmer's
- 46:23Speaker 1: market in La year round, which is insane, and I
- 46:26Speaker 1: support local farmers. But I know that even just given
- 46:30Speaker 1: how the soil has changed over the last few decades, like,
- 46:33Speaker 1: that's just so important. And yeah, those are some of
- 46:38Speaker 1: the things that I'm really focused on. And I would
- 46:40Speaker 1: say when I was growing up, we had a Norman
- 46:42Speaker 1: Walker juicer, I did a blood type diet. There were
- 46:46Speaker 1: so many experimental things that I was doing. I was,
- 46:50Speaker 1: you know, and I moved to La fifteen years ago.
- 46:52Speaker 1: I was getting a Green Goddess ice cream from air
- 46:55Speaker 1: one that cost twenty something dollars and then I figured
- 46:59Speaker 1: out how to recreate it at my own house. But
- 47:01Speaker 1: I was like, you know what, I don't really need that.
- 47:03Speaker 1: I don't need that that, that's not something I need
- 47:05Speaker 1: every day. And I think the best things around kind
- 47:10Speaker 1: of wellness are actually the things that don't cost that much.
- 47:14Speaker 1: My mom is a macrobiotic chef, and like literally the
- 47:18Speaker 1: foundation of macrobiotics is like beans and rice and you
- 47:23Speaker 1: look at at you know, the blue zones and the
- 47:26Speaker 1: work that Dan has done there and the people that
- 47:28Speaker 1: are living over one hundred years of age centurions and
- 47:33Speaker 1: they're they're really consuming mostly plant based diets there. They're
- 47:37Speaker 1: not going to the gym, they're actually like walking around
- 47:42Speaker 1: and they're they're moving their bodies as part of their days,
- 47:45Speaker 1: and they have really strong relationships and communities and so
- 47:49Speaker 1: those things are really I think key, and I just
- 47:52Speaker 1: for me, it's like, I know, you know, I'm supposed
- 47:54Speaker 1: to be selling our vitamins, which I love doing because
- 47:56Speaker 1: I think they they help people a lot, But I'm like,
- 47:59Speaker 1: if I meet people, I love helping them think through
- 48:04Speaker 1: those foundational things first Yeah.
- 48:07Speaker 2: I mean, there's definitely so much that we can do
- 48:10Speaker 2: by just taking a closer look at the things that
- 48:13Speaker 2: we may be or not be doing already. And I
- 48:17Speaker 2: really appreciate you in your explanation of the basics kind
- 48:21Speaker 2: of stressing the importance of also meeting yourself with where
- 48:24Speaker 2: you're at, considering the fact that, again you are a
- 48:27Speaker 2: mother of three. You mentioned that you try to do
- 48:31Speaker 2: what you can to sleep better. Aside from getting to
- 48:35Speaker 2: bed earlier when possible, what other variables are you controlling
- 48:38Speaker 2: so that you're getting better shut eye?
- 48:42Speaker 1: Yeah, that's a good question. So the first thing, I've
- 48:44Speaker 1: realized that alcohol really impacts my sleep, So I actually
- 48:48Speaker 1: stop drinking six plus months ago and that's had a
- 48:52Speaker 1: really great impact. I've read somewhere that I don't know
- 48:56Speaker 1: how much science is in this, but actually not consuming
- 48:58Speaker 1: alcohol three or four hours before bed as well is helpful.
- 49:02Speaker 1: The other thing is I put my phone in airplane mode.
- 49:06Speaker 1: I don't look at it an hour before I go
- 49:08Speaker 1: to bed. There's something I knows, there's a little research there,
- 49:12Speaker 1: but it's more mental for me to to not be
- 49:17Speaker 1: you know, not get that work email and not get
- 49:19Speaker 1: that text from a family member as you're trying to
- 49:23Speaker 1: fall asleep that you literally can't stop thinking about. In fact,
- 49:26Speaker 1: I broke my own rule yesterday and then all my
- 49:29Speaker 1: dreams were around that particular situation. I was like, Wow,
- 49:33Speaker 1: this is so wild. How what you're you know, what
- 49:36Speaker 1: you're consuming before you fall asleep has an impact on
- 49:39Speaker 1: what you're thinking throughout the night. So that's really important.
- 49:43Speaker 1: I would say the consistency of the same time going
- 49:47Speaker 1: to bed is really important. And obviously, as somebody who
- 49:52Speaker 1: is into supplements in different things, I am experimenting with
- 49:55Speaker 1: certain products that help me fall asleep. More to come
- 50:00Speaker 1: on that, but that those are the things where my
- 50:04Speaker 1: basics I think. Also just I'm really into obviously rituals,
- 50:08Speaker 1: like ritual is the foundation of the company, but it's
- 50:12Speaker 1: it's around how do you turn a routine into a
- 50:16Speaker 1: habit into a ritual And so with all these things
- 50:19Speaker 1: like how do you actually like, really deeply enjoy the
- 50:25Speaker 1: thing that you do every single day around these you know,
- 50:28Speaker 1: basic elements of wellness and so how do you set
- 50:31Speaker 1: up your bed in a way we really investing in
- 50:34Speaker 1: that space, like you like your sheets, you like your pillow,
- 50:38Speaker 1: you know, and really creating a really incredible environment. A
- 50:42Speaker 1: temperature also plays a role in that, so people sleep
- 50:46Speaker 1: better when the temperature is lower, and there's certain temperatures
- 50:49Speaker 1: that correspond to better sleep. Light plays a big role,
- 50:53Speaker 1: so making sure there's absolutely no light in your room
- 50:57Speaker 1: is really critical, and I think just like really looking
- 51:02Speaker 1: forward to those moments really matters a lot. I mean,
- 51:06Speaker 1: it's actually I think working out is another area that
- 51:09Speaker 1: I love talking about because I went from somebody who
- 51:12Speaker 1: wasn't working out at all, basically maybe doing yoga sometimes,
- 51:16Speaker 1: to somebody who works out every single day, can't live
- 51:19Speaker 1: without it, and it's becomes such a ritual for me,
- 51:22Speaker 1: like I deeply look forward to it. So that's it's
- 51:27Speaker 1: become a huge part of my life.
- 51:29Speaker 2: Well you know that the listeners hearing that want to
- 51:32Speaker 2: know what changed and how you stick with it.
- 51:34Speaker 1: I used to think that working out was for my
- 51:37Speaker 1: physical health. Like I would, you know, go to a
- 51:41Speaker 1: yoga class or plates and I'd be looking at my
- 51:43Speaker 1: like abs in the mirror the whole time, and you know,
- 51:48Speaker 1: like I wouldn't think about anything else, like oh did
- 51:50Speaker 1: that you know, did it change? Did it did it
- 51:53Speaker 1: get tighter? And that was like definitely not sustainable. I
- 51:58Speaker 1: did it sometimes, but I think what you see is
- 52:00Speaker 1: like you work out and you don't see a difference
- 52:02Speaker 1: right away. It takes it takes years, And so there
- 52:05Speaker 1: was no there's no when you think about forming a habit,
- 52:08Speaker 1: there's no reward, and you need that reward to actually
- 52:11Speaker 1: form a habit, if anyone's read The Power of Habit,
- 52:14Speaker 1: great book. And so the reward for me became mental,
- 52:19Speaker 1: like I've dealt with major anxiety, I think my whole
- 52:22Speaker 1: life more recently running a business and having three kids.
- 52:26Speaker 1: And for me, the reward was feeling less anxious for
- 52:31Speaker 1: me personally, you know, I can't claim that for anybody else.
- 52:34Speaker 1: And I would work out and I feel better, and
- 52:39Speaker 1: I was like, wow, I crave that. I crave that
- 52:41Speaker 1: every single day and it helps me be a better mom,
- 52:44Speaker 1: it helps me be a better CEO. And when I
- 52:46Speaker 1: stopped looking at the physical elements at all, because you
- 52:49Speaker 1: know you're not going to get those right away anyway,
- 52:51Speaker 1: and it was more meditative, I like, can't I literally
- 52:55Speaker 1: can't live without it. As you know, I'm on a
- 52:57Speaker 1: vacation here in Mexico and I already have it. In
- 53:00Speaker 1: the middle of the jungle and already found a trainer here.
- 53:03Speaker 1: My kids just diod yoga under a pull out. But
- 53:06Speaker 1: together the three of them, it's and I think it's
- 53:09Speaker 1: what's really interesting when you have kids is they like
- 53:11Speaker 1: see that and they become that as well, and they're
- 53:13Speaker 1: inspired by that, and it's just such a healthy part
- 53:17Speaker 1: of your life that I wish I had earlier. You know.
- 53:21Speaker 2: Yeah, No, that's so special that that model behavior. And also,
- 53:26Speaker 2: I mean on that concept of habits, it's so interesting
- 53:29Speaker 2: right because of that feedbook feedback loop. So often the
- 53:33Speaker 2: habits that are bad for us quote unquote, let's talk
- 53:36Speaker 2: about like I don't know, smoking or drinking for instance.
- 53:38Speaker 2: To access in that moment, it feels very enjoyable and rewarding.
- 53:43Speaker 2: But the aftermath of that is what is the thing
- 53:48Speaker 2: that we aren't thinking about when we're partaking in that activity.
- 53:52Speaker 2: So good on you for being able to distinguish what
- 53:57Speaker 2: worked for you and know that it didn't happen overnight.
- 54:00Speaker 2: And I think that is a huge, huge takeaway in
- 54:03Speaker 2: this instance, specifically, it's that you had to learn what
- 54:07Speaker 2: worked for you and your body, and then throughout that
- 54:10Speaker 2: process you were able to come to enjoy it.
- 54:13Speaker 3: Even more definitely.
- 54:14Speaker 1: And I think the type of workout matters too, because
- 54:17Speaker 1: not everyone's going to enjoy the same type of workout,
- 54:20Speaker 1: and so you could try to go in the gym
- 54:21Speaker 1: and you hate it and then you're over it. You're
- 54:24Speaker 1: never going to work out again. But like, it took
- 54:25Speaker 1: me a while in so many different classes to like
- 54:28Speaker 1: find the workouts and the people that lead those workouts
- 54:32Speaker 1: that make it more meditative for me. In one of
- 54:36Speaker 1: my yoga teachers was like, hey, I know why you
- 54:38Speaker 1: like coming here, and it's like I love coming here,
- 54:40Speaker 1: and he's like, it's because you're leading people all day.
- 54:43Speaker 1: You're leading people all day, and this is the one
- 54:45Speaker 1: time someone is leading you. And I think that's so interesting.
- 54:49Speaker 1: And sometimes we don't have time to go to the gym,
- 54:52Speaker 1: and I think what's amazing recently and now is like
- 54:54Speaker 1: ten minute videos. You know is doing a bunch of
- 54:56Speaker 1: them after giving birth in the middle of COVID, and
- 54:59Speaker 1: it's like, I didn't even have to go to a space,
- 55:00Speaker 1: you know, I love going to a space, and it's
- 55:03Speaker 1: just a lot more accessible.
- 55:05Speaker 3: Yeah.
- 55:06Speaker 2: Now, I'm curious, when was the last time you had
- 55:10Speaker 2: a pinch me moment?
- 55:11Speaker 3: Building your business.
- 55:13Speaker 1: I think my pinch me moment became when I found
- 55:16Speaker 1: out we were number one in one of the channels.
- 55:19Speaker 1: I can't say one. That was so exciting to me
- 55:21Speaker 1: because here I was, you know, four months pregnant starting
- 55:24Speaker 1: this business. People told me I couldn't earn the trust
- 55:27Speaker 1: of the consumer online with what people are putting in
- 55:30Speaker 1: their bodies, and here we were a number one in
- 55:33Speaker 1: a certain channel, and I was like, Wow, this is
- 55:35Speaker 1: so crazy that in such a short amount of time
- 55:40Speaker 1: this is happening. Because it also means that people actually
- 55:45Speaker 1: care like people. It's not just a niche thing that
- 55:49Speaker 1: people care about, you know, the ingredients that go into
- 55:52Speaker 1: their premiums. Like it's becoming a mass thing. And that's
- 55:55Speaker 1: really exciting that in you know, mainstream America, people are
- 56:00Speaker 1: prioritizing the ingredients that they're putting in their bodies, and
- 56:03Speaker 1: they're prioritizing their health.
- 56:05Speaker 2: Definitely, I love to hear that, and truly it's something
- 56:09Speaker 2: that is commendable that you persevered in so many instances
- 56:14Speaker 2: where you had those nos and you had those doubts
- 56:17Speaker 2: of others coming in and to see what you've built
- 56:20Speaker 2: despite that is really really rad. Now someone goes to
- 56:25Speaker 2: let's say your social media page, and they see this
- 56:29Speaker 2: woman that I love. How you introduce yourself, it's you're
- 56:33Speaker 2: the mother of three girls and ritual. Now when you
- 56:36Speaker 2: look in the mirror, what is it that you see
- 56:39Speaker 2: looking back at you.
- 56:41Speaker 1: It's hard because I feel like I still have those
- 56:44Speaker 1: fears and doubts in some ways that I had, you know,
- 56:48Speaker 1: when I was starting the company. I don't think anybody's perfect.
- 56:51Speaker 1: I'm far from perfect and I and I would say
- 56:54Speaker 1: that that's something I'm working on, and like I could
- 56:57Speaker 1: be a little bit more confident when I look in
- 56:59Speaker 1: the mirror, but I always figure out. I think it's
- 57:01Speaker 1: what drives me too, is like I'm the type of
- 57:04Speaker 1: person that's like, oh, this is wrong with this, or
- 57:06Speaker 1: this is wrong with that. I have to change it.
- 57:08Speaker 1: And so I think in some ways I look at myself,
- 57:12Speaker 1: I feel more proud and confident than I've ever felt before,
- 57:16Speaker 1: but I would say that I'm still super insecure. If
- 57:19Speaker 1: that makes sense.
- 57:21Speaker 3: Yeah, I think it can be both.
- 57:22Speaker 2: Right, you can be both proud of yourself for how
- 57:25Speaker 2: far you've come and still look in the mirror and
- 57:29Speaker 2: have sporadic thoughts. Right, but ultimately it comes down to,
- 57:34Speaker 2: for the most part, how you talk about yourself or
- 57:37Speaker 2: talk to yourself when you're by yourself and continually working
- 57:41Speaker 2: on that inner dialogue, so it can be coming from
- 57:43Speaker 2: more of a place of grace and positivity than you know,
- 57:47Speaker 2: the other way around.
- 57:48Speaker 1: Absolutely, I would say that I feel so lucky. I
- 57:57Speaker 1: think that's something I've been feeling a lot. I don't
- 57:59Speaker 1: know if lucky the right word. I feel really grateful
- 58:02Speaker 1: and I'm just I think it's a combination of like
- 58:06Speaker 1: pinch me and when I you know, the last even
- 58:09Speaker 1: last couple of mornings where I'm like, Wow, I'm so
- 58:12Speaker 1: grateful that I get to live this life. I'm so
- 58:14Speaker 1: grateful that I have beautiful kids, and I'm so grateful
- 58:18Speaker 1: that I have a business that's impacting the lives of
- 58:22Speaker 1: hundreds of thousands of people and we've had over a
- 58:25Speaker 1: million customers, and in such a positive way, like how
- 58:28Speaker 1: did I how do I? How did I get here?
- 58:32Speaker 1: And how do I get to the next place? Like
- 58:34Speaker 1: what's next? And I think that's something that I'm thinking
- 58:38Speaker 1: about a lot recently.
- 58:40Speaker 3: So what's next?
- 58:41Speaker 4: Kat Well, I think the advocacy stuff is I think
- 58:48Speaker 4: the advocacy work is what's next for ritual and also
- 58:52Speaker 4: a focus on sustainability having three kids and.
- 58:57Speaker 1: Thinking about the world that they live in. You know,
- 59:00Speaker 1: as a supplement industry, as a health industry, we've been
- 59:03Speaker 1: kind of asleep at the wheel at one of the
- 59:05Speaker 1: biggest health threats of our time, which is climate change.
- 59:10Speaker 1: And I feel more than ever responsible for making a change,
- 59:16Speaker 1: which with how we lead our business and what we do,
- 59:20Speaker 1: and more recently we became a b CORP certified company.
- 59:25Speaker 1: We set really science based climate targets. So we set
- 59:30Speaker 1: a goal of having one hundred percent traceable products and ingredients,
- 59:34Speaker 1: which we met, to one hundred percent sustainable packaging, which
- 59:38Speaker 1: we're seventy plus percent of the way there. Ninety two
- 59:42Speaker 1: percent of our packaging is made from recycled materials, and
- 59:44Speaker 1: we also set a goal of net zero by twenty thirty.
- 59:48Speaker 1: We actually ran life cycle assessments on every single one
- 59:51Speaker 1: of our products, so we can see our carbon impact
- 59:55Speaker 1: and what we do to move forward from here. It's
- 59:59Speaker 1: interesting because this category is, you know, hopefully focused on
- 1:00:03Speaker 1: science at times. For us, we're always focused on science,
- 1:00:06Speaker 1: but we don't really think about science based climate goals.
- 1:00:09Speaker 1: It's kind of arbitrary, and I think there's what's next
- 1:00:12Speaker 1: for me is like actually educating the consumer and what
- 1:00:15Speaker 1: that means and how we set this new standard not
- 1:00:19Speaker 1: just for ourselves but for the category when it comes
- 1:00:21Speaker 1: to climate change, because I want my kids to live
- 1:00:26Speaker 1: in a better world, do you know?
- 1:00:27Speaker 3: Yeah?
- 1:00:28Speaker 2: Yeah, it's so clear that you're so passionate about this,
- 1:00:31Speaker 2: and it's so awesome to hear about how you want
- 1:00:36Speaker 2: to move forward and make the world a better place,
- 1:00:39Speaker 2: not just clearly for your family, but also for all
- 1:00:43Speaker 2: of the ritual customers and the people that have come
- 1:00:45Speaker 2: into your ecosystem. Now, Kat, you have an opportunity to
- 1:00:50Speaker 2: offer yourself a piece of advice looking back on the
- 1:00:54Speaker 2: hurdle moment that is starting your business. It's being in
- 1:00:58Speaker 2: that room and being told that you can't you both.
- 1:01:00Speaker 2: It's being at the beginning, not exactly knowing where to
- 1:01:06Speaker 2: pivot to next.
- 1:01:08Speaker 3: Knowing what you know. Now, what do you tell yourself?
- 1:01:13Speaker 1: I would tell myself to embrace the nos and just
- 1:01:17Speaker 1: because somebody says no, it actually means it hasn't been
- 1:01:22Speaker 1: done before. And that's an incredible opportunity versus just a challenge.
- 1:01:29Speaker 2: An incredible opportunity versus just a challenge. Cat Schneider so
- 1:01:33Speaker 2: happy that we were able to make this happen. For
- 1:01:36Speaker 2: those that don't follow you just yet, how do they
- 1:01:38Speaker 2: follow along with you?
- 1:01:39Speaker 3: How do they keep up with ritual? Give us the details.
- 1:01:43Speaker 1: We are at richual on Instagram and now threads, as
- 1:01:49Speaker 1: well as TikTok and I'm just Kat and Kal on Instagram.
- 1:01:54Speaker 1: Although I'm pretty you know, family, I don't know if
- 1:01:56Speaker 1: everyone wants.
- 1:01:57Speaker 3: To follow me.
- 1:01:59Speaker 1: I'm just like me and my three kids and my
- 1:02:01Speaker 1: husband like biking around everywhere, so I don't know if
- 1:02:04Speaker 1: that's that interesting.
- 1:02:05Speaker 2: Well, I'm over at Emily a Body and at Hurdle
- 1:02:07Speaker 2: Podcast another Hurdle Conquered.
- 1:02:10Speaker 3: Catch you guys next time