
What Tribal Knowledge Is Actually Costing Your Shop | Ep. 55
Replacing an employee can cost anywhere from $10,000 to $40,000. But the real risk isn't just recruiting and training their replacement. It's everything that walks out the door with them.
Jess Bird supports CAM software across the Midwest and hosts CNC Underground After Hours, giving her a firsthand look inside a lot of shops. Her test for whether a company has real systems is simple: Can it survive a vacation? If your best employee takes a week off and everything slows down, you don't have a system. You have a hero.
We dig into the costs most shops never measure—not machine downtime, but the…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.