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Your Team Says They Are at 140% Capacity | Kati Peterman on What a Fractional Operator Actually Fixes
Every founder Kati Peterman meets says a version of the same sentence. I'm just not there yet. Not there yet for a COO. Not there yet for a real operator. And she has come to believe that sentence almost never means what it sounds like it means. It is rarely about the money. It is that a visionary founder cannot picture what that person would actually do all day, so a big salary looks like a bet on a job description they cannot see. Her answer is to go find the money first. Outstanding collections, billables, how clients pay and when, merchant services. Unglamorous operational leakage sitting…
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