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#47: Cut the Noise, Keep the Signal: Fixing Work Friction with Robert Sutton
What if the biggest drain on your team's productivity isn't lack of effort, but the friction you've built into your systems?
In this episode of World's Greatest Business Thinkers, host Nick Hague speaks with Robert Sutton, Organizational Psychologist, and Professor Emeritus at Stanford, about the hidden cost of organizational friction. Robert explains how leaders can act as "friction fixers," removing bureaucratic barriers, unnecessary meetings, and email overload while preserving productive constraints that improve decision-making.
The conversation explores practical frameworks like the…
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