667: The Safety Systems That Prevent Pet Sitting "Oh No's" with Scott Black

Pet Sitter Confessional · Jan 21, 2026 · 1h 33m

Get 1 CEU for PSI and/or NAPPS: https://docs.google.com/forms/d/e/1FAIpQLSe0MylzLjD5QBzVXXsDfUI2jiRzkTzMfWBZcmv99WLgs6FUag/viewform?usp=header

What does it mean to truly care in your business when you're busy, scaling, and running on fumes? In this conversation, we talk with Scott Black about how complacency shows up quietly—skipping the notes, assuming nothing changed, letting small red flags slide—and how that leads to "oh no" moments. We dig into why consistency isn't boring, it's protective: for pets, for clients, and for your team. Scott shares practical ways to raise the bar through…