Latest / The Faithful Agent | Christian Realtors | Realtors of Faith | Top Real Estate Agent Strategies | Sell By Referral | Work Life Balance | Real Estate Systems | Realtor Coaching / 178 | Dealing With the Difficult Day: How Christian Real Estate Agents Bounce Back, Maintain Faith, and Keep Going When Deals Fall Apart
Transcript
- 0:02Because God loves you, you can show your trust in Him by taking...
- 0:07Let me start again.
- 0:09Because God loves you, you can show your trust in Him by talking about all your feelings and circumstances with Him, the good and the hard, through prayer.
- 0:18Don't let your emotions rule your life.
- 0:20Bring them to God so He can help you address them.
- 0:23He is not disappointed or frustrated by your struggles, doubts, or pain.
- 0:26He cares about you, and you can trust Him with those things.
- 0:30When you trust...
- 0:31You go to God and His Word when life is hard.
- 0:34You also act on obedience, doing what God says in His Word, and trust that He will ultimately take care of the rest.
- 0:40In trust, you do not look for security in other things.
- 0:44You look to God to hold you securely in difficult circumstances.
- 0:48You won't do this perfectly, but God is kind and patient with you while you learn to trust Him.
- 0:541 Peter 5 says, cast all your anxiety on Him because He cares for you.
- 1:01What is up, faithful agents?
- 1:02Welcome back to another episode of the Faithful Agent Podcast.
- 1:05It is just me today, which has never happened before on a full -length Thursday episode ever.
- 1:11So the question is, can I talk by myself, to myself, if you will, for 20 minutes?
- 1:20And I think if you've listened to this podcast at all, that should not be a problem.
- 1:25Who needs Tyler, right?
- 1:26I'll just talk the entire time.
- 1:28Actually, I miss you, T.
- 1:29I love you, buddy, and excited to record with you soon.
- 1:32But I'm excited to talk with you today because something really interesting came up today during our coaching session.
- 1:38We have Christian Real Estate Coaching.
- 1:41Excuse me.
- 1:42You could check it out on our on our website, faithfulagent .com backslash chat.
- 1:45But it was a really interesting point.
- 1:48We had a great discussion today, but one of our amazing agents in that group, Tracy, who's out near Orlando, Florida.
- 1:55The question was, how do we deal with a difficult day?
- 1:59What a great question, right?
- 2:01How do we deal with a difficult day?
- 2:03So we're going to get into that.
- 2:04I'm going to share some ideas, some thoughts with you, but before I do, of course we're going to do jokes, but even before jokes as an encouragement and an ask of you, if you listen to this podcast, if it's been an encouragement to you, will you leave?
- 2:17Please leave wherever you listen to it.
- 2:19A five star rating and a review.
- 2:22That is one of the best ways for us to get the word out to more agents at the end of the day.
- 2:28This.
- 2:29mission in this organization exists because we want to serve Christians in real estate to help you grow your business and your faith to cultivate Christian community inside the world of real estate.
- 2:41The best way for us to do that is for you to rate, review, and share with a friend.
- 2:46We appreciate you so much.
- 2:47We do this for you, the audience.
- 2:50So thank you so much for tuning in, but let me get to the topic of the day after some jokes.
- 3:00Why did the Christian real estate agent always carry a Bible?
- 3:07Because he knew the best way to close a deal was to always have the good book on his side.
- 3:13OK, doesn't make any sense.
- 3:17So let's try this one from Lindsey Sears.
- 3:21Why can't skeletons play church music?
- 3:24Because they don't have any organs.
- 3:27Womp Womp.
- 3:28I like that one.
- 3:29Good job, Lindsey.
- 3:30You bailed out chat GPT.
- 3:32Thank you for that.
- 3:33But enough of the jokes.
- 3:34If Tyler were here, he'd be rolling his eyes.
- 3:36So he's not.
- 3:37I'm going to roll my eyes at myself.
- 3:40That doesn't make any sense.
- 3:41So how do we deal with a difficult day?
- 3:45Now here was the context, right?
- 3:46The context was a difficult agent.
- 3:49Quite honestly, they were going through, had a sale under contract.
- 3:53Turns out the seller owed a lot more money than they thought they did.
- 3:56Couldn't.
- 3:57continue with the sale, needed to switch to a short sale.
- 4:00The buyer agent, so Tracy is on the seller side, the buyer agent was threatening to sue, newer agent raising a lot of fuss and there's nothing they can do, right?
- 4:11But it's just her whole day, her appointment was her whole day, just became about that.
- 4:15She didn't get anything else done, she was consumed with just the frustration and the struggle and the dealing with that.
- 4:21So she asked the great question, how do you deal with a difficult day?
- 4:25So I'm gonna share a couple ideas with you today because we've all had it, right?
- 4:30Let's be honest, we're all having difficult days.
- 4:32This is a difficult market.
- 4:34Anybody tells you it isn't, it's not telling you the truth, right?
- 4:37Yeah, maybe your business is going well.
- 4:39Maybe you're still selling homes.
- 4:41Maybe you aren't, right?
- 4:42I've shared many times on this show, our own business, my personal business is down, certainly from where it normally is, relatively significantly down, right?
- 4:53And that's hard.
- 4:54And that just makes it difficult.
- 4:56And so on top of that, when you have a difficult transaction, it just makes it that much more challenging.
- 5:02You know, I've got a deal right now that I'm working.
- 5:04We went under contract.
- 5:05I'm in Virginia for anybody that's listening.
- 5:07I'm in Virginia.
- 5:08I'm helping this amazing couple in North Dakota.
- 5:11Didn't know people live there, but apparently they do.
- 5:14They flew in from North Dakota for the past few, few days.
- 5:17And we got them under contract.
- 5:19Awesome.
- 5:20Well, their house is for sale.
- 5:21in North Dakota and when we wrote our offer we made a contingent on the closing of their home, right, as one would.
- 5:28Well, when I spoke to their agent in North Dakota, I don't know why, but she didn't tell me that their sale in North Dakota was also, the buyer was also contingent on the sale of their home and the home wasn't even listed.
- 5:43I didn't know that.
- 5:44So when I made the offer for them here in Virginia, we made a contingent on a sale and when the agent asked me, about the contract they had, I said, hey, the agent in North Dakota told me it's a really strong buyer.
- 5:56They're in a really great position.
- 5:59Excuse me.
- 5:59They're going to be able to move forward, right?
- 6:01This is no problem.
- 6:02We can move forward.
- 6:03It's going to be OK.
- 6:04And so the agent here in Virginia says, great, because my sellers want to buy this house, but they need to be able to remove their home sale contingency.
- 6:13They have first right of refusal.
- 6:15They need to remove their home sale contingency.
- 6:18so they can move forward on this house.
- 6:20And if they don't do it by Tuesday, today is Monday as I'm recording, if they don't do it by Tuesday, then the whole thing falls apart.
- 6:26They can't move.
- 6:27We're going to cancel the contract with you and they can't get this new house.
- 6:30I'm like, hey, that's okay.
- 6:32I was told it was a great buyer in North Dakota all the way up the chain.
- 6:34Well, then I find out later from the...
- 6:38So there's five agents involved, right?
- 6:41Five agents involved, four houses that need to get sold.
- 6:44I'm smack dab in the middle, literally number three of five.
- 6:48And I find out because when the last agent at the end of this cycle called the agent in North Dakota, which good for her and said, hey, tell me what's going on with the house.
- 6:58She told her it's contingent.
- 7:00The buyer is contingent on selling their home.
- 7:02Why did I not know that?
- 7:04So guess what happened to me on Mother's Day when I was recording that or when when all of this found out.
- 7:11So Mother's Day is yesterday as I'm recording this.
- 7:13Guess what happened?
- 7:14I got stuck in the middle.
- 7:16with stuff I didn't even know, right?
- 7:18And so as much as I tried to push my phone away and leave it away in total transparency, tried to still ignore a lot of what was happening, because I had stuff planned for my wife.
- 7:28I had to deal with that, right?
- 7:30And Monday is today.
- 7:32I'm still dealing with that.
- 7:33And so as Tracy said, way too much of my head space is going to this problem that shouldn't have existed in the first place for lots of reasons that I don't have time to go into, right?
- 7:44But we've all been in a situation.
- 7:46where there's way too many people involved.
- 7:48There's way too many parties involved.
- 7:49And we feel like we're the only level headed people in the middle trying to get this thing done.
- 7:54But then we, we, in the day we hit our hit the put our head down on the pillow at the end of the day.
- 7:59And we think all I did today was deal with that one problem.
- 8:03So how do we deal with a difficult day?
- 8:06Not only from a tactical work perspective, how do we deal with a difficult day from a faith perspective?
- 8:12So let's dive into.
- 8:14both of those and I'm going to share some thoughts with you.
- 8:17First, how do we deal with it from a tactical perspective?
- 8:21Now, number one, I am all about excellent customer service and there are absolutely times where we just got to put everything aside and we got to engage with our clients.
- 8:30That is absolutely true.
- 8:32However, we need to sit down when we know that's coming in, when you've got an offer you're negotiating, when something difficult is coming through and about to cause a significant challenge in your day.
- 8:43What I want you to do is first stop, you recognize, okay, this is about to take my entire day away.
- 8:49I want you to pause.
- 8:51I want you to stop, find something to write on and just write out what are the most important things that I must get done today, right?
- 8:59Whatever that might look like.
- 9:00Maybe that's your lead generation.
- 9:02Maybe that is planning for the week.
- 9:05Maybe that is reaching out to some of your clients or your pipeline.
- 9:09For me that today, that was coaching.
- 9:11Maybe that was, I've got a board meeting later.
- 9:14There are things that can't be moved that must still get done today.
- 9:19You need to write those out.
- 9:20And then if you know, put them in a time block, right?
- 9:23So I knew coaching 1045 to 1215.
- 9:26I know the board meeting is 330 to six.
- 9:28Okay.
- 9:28So now they're time blocked.
- 9:31Those must happen and they will happen in that amount of time.
- 9:34And then in an ideal world, you put your problem inside a time block.
- 9:40Okay, now hear me out on this.
- 9:42Here's what that could mean.
- 9:43Let's say you find out in the morning or I knew coming into this day that I was gonna have to deal with this problem.
- 9:48I always meet my agent Jesse from 8 .30 to 9 .30 and then I had 10 .45 to 12 .15 coaching.
- 9:53So here's what I did from 9 .30 to 10 in a time block, deal with the problem, right?
- 9:59I'm gonna gather information.
- 10:00I'm gonna update all the parties.
- 10:01I'm gonna talk to my clients.
- 10:02I'm gonna do everything that I can do within that timeframe, right?
- 10:06I'm gonna really seek to solve.
- 10:08the problem.
- 10:08Well, that didn't work, right?
- 10:09We didn't solve the problem.
- 10:10We weren't able to get all the information that we needed.
- 10:13Excuse me.
- 10:14So what happened?
- 10:15Of course, the text, the calls, everything kept coming in.
- 10:19But here's what I honestly did.
- 10:20I ignored them.
- 10:22Why?
- 10:22I was coaching.
- 10:23I had something I needed to get done and I needed to be present there.
- 10:26So I ignored it.
- 10:28Then after that, from 1230 to one, another time block deal with the problem.
- 10:34Right.
- 10:34And so I reached out to all the agents involved.
- 10:37I checked in with everybody.
- 10:38I said, this is what's going on again.
- 10:40I updated my clients and tried to figure out what was happening for everybody to play this literal middleman for everyone in this situation so that I still had time to do this, sit down and record a podcast.
- 10:53And then I have time to go to the board meeting.
- 10:55Now it doesn't mean, hear me on this.
- 10:58It doesn't mean there's not going to be some text that I need to respond to in the middle of the board meeting because it actually is urgent.
- 11:05What I mean is you've got to control the controllables.
- 11:09As Tyler says that all the time, one of the things that made him successful to be a professional baseball player, control the controllables.
- 11:16So what can you control in a given day?
- 11:18You can't control.
- 11:19I certainly couldn't control.
- 11:20Tracy couldn't control that the other agent was going to go crazy.
- 11:23I can't control the fact that the information wasn't shared with me and now this whole chain exists and I'm smack dab in the middle.
- 11:29I can't control that.
- 11:30What can I control?
- 11:32I can control where my attention goes.
- 11:35So I'm not going to allow it to take my attention for the whole day.
- 11:40Right?
- 11:41Too often we find ourselves, I've got a problem, I better sit here with my phone.
- 11:45And as soon as something comes in, I need to react to it.
- 11:47I'll respond to it.
- 11:48I'll deal with it.
- 11:49Right.
- 11:49Again, I'm not saying there's not a time where you need to be really responsive very quickly, but I am saying most of the time, not everything needs an immediate response.
- 12:00It's okay for you to still go achieve what you need to achieve that day.
- 12:05and still do this response, still work through these challenges.
- 12:10I think that's absolutely normal.
- 12:12We cannot let someone else's goal keep us from achieving our own goal.
- 12:18So, so -and -so might say, I really got to get this figured out today.
- 12:22Maybe they just want to figure it out, which I get that.
- 12:24I respect that.
- 12:24I want to help them.
- 12:25I don't want to be stuck, the piece that's stuck in the machine, but I've got other things that I've got to do.
- 12:30Now I had to let go of some of these other items that I wanted to do today, right?
- 12:35Like schedule my client coffees or send out an email to this Christian business owner group that I'm starting.
- 12:41I had to let those things go because they didn't have to get done today.
- 12:44And I did need to create space to focus in on.
- 12:48trying to solve this problem, right?
- 12:50That's where we get paid.
- 12:51But my point is this, when you know a problem is coming in, do not allow all of your attention to go to the problem or the people causing the problem.
- 12:59Maybe you cause the problem.
- 13:01Don't allow your attention to go only to that problem for the entire day.
- 13:06Put it in a box, try to solve it.
- 13:08If you don't set up another box later in the day, try to solve it.
- 13:13Right?
- 13:13I'm not saying it's perfect like that.
- 13:14I'm not saying it's the easiest thing in the world.
- 13:16I am saying you put it in a box, you create and choose where your attention goes.
- 13:22The question you need to ask is what is the intention of your attention?
- 13:28What is the intention of your attention?
- 13:32Right?
- 13:33So if the intention is I'm trying to solve this problem and I'm going to give it my attention for the next 30 minutes.
- 13:38Awesome.
- 13:38If your intention is.
- 13:41my gosh, it's just all over the place.
- 13:42I don't know what to do.
- 13:43And it's super frustrating.
- 13:44I just need to figure this out.
- 13:45All right.
- 13:45You don't have a very good intention, right?
- 13:48That's the point.
- 13:49Put it in a box, try to solve the problem, get back to what you need to get back to work on.
- 13:54Put it in a box again later, work on something else, then put it in a box if you need to try to solve that problem, right?
- 14:01Do not allow your day to be stolen from you because of someone else's problem.
- 14:06That happens all the time in this industry, right?
- 14:09At the end of the day, I also want to say, show yourself grace.
- 14:12This is a hard industry, client centric, agent centric, lots of moving parts, lots of people.
- 14:18This is difficult.
- 14:20So you're going to lose some days and that's okay.
- 14:24And there's grace for that.
- 14:25There's the Lord's kindness in that, right?
- 14:28But get back and try to schedule your day around recognizing I can still solve the problem.
- 14:33yeah.
- 14:33And do these things too, to get them done.
- 14:37All right.
- 14:37That's the practical.
- 14:39Now, from a spiritual perspective, how do we deal with defeat, the discouragement that comes with a difficult day?
- 14:48Here's my answer to you.
- 14:49I don't know.
- 14:50Podcast over.
- 14:51No, that's a hard question.
- 14:54Right.
- 14:55How do we deal with the discouragement and challenge of a difficult day?
- 14:59Here's what I want to say to you.
- 15:01And don't hear me say this as if I'm someone who does this really well.
- 15:05This is very difficult for me to write very difficult for me to.
- 15:09But I want to remind us who it is that we serve.
- 15:13We serve a God who not only provides for our family, who not only knows the future, who not only has written the future out for us, but we serve a God who not only did those things, but He sent His own Son to die on the cross for our sins and rise again from the dead to not only write the future, but secure our future for us.
- 15:36So first and foremost, when you're dealing with a difficult day, you remind yourself, what is the truth of the gospel that I have a God who loves me so much that he would send his own son to secure an eternal relationship with me?
- 15:52That's great news.
- 15:55That is the best news.
- 15:57And everything else that is difficult should pale in comparison to that.
- 16:01So first I would say, remind yourself of what is true.
- 16:06the overarching truth of the Lord's love and kindness towards you that He showed us in Christ.
- 16:13That's number one.
- 16:14Remember that.
- 16:15Number two, also remembering, we saw all throughout the Old Testament when the Israelites would whine and complain or they would say, I'm tired of this manna.
- 16:25I'm tired of this food that is falling from heaven.
- 16:29You know, why did you bring us out to the desert so that we would be killed?
- 16:33You're like, first of all, bro, do you remember that?
- 16:35The Lord literally opened the Red Sea for you and dude, the bread is literally falling from heaven.
- 16:41And you're like, yeah, but what have you done for me lately?
- 16:43Right?
- 16:44I remember reading that and looking at like, how in the world can they be that way?
- 16:47But that's exactly who we are.
- 16:50We have to constantly remind ourselves.
- 16:53I know this is tough, but remember Garrett, what the Lord has done to prove his faithfulness to me, whether it's through provision in my business, whether it's through my family.
- 17:05Whether it's through, you know, I look at my kids so often and just say, Lord, what a kindness that I am undeserving of.
- 17:12But in your mercy, you said, Garrett, here are these incredible kiddos you can shepherd.
- 17:16What a gift that that is to me.
- 17:19Lord, remind me of your faithfulness.
- 17:22So remember the Lord's faithfulness in your life.
- 17:27Because it's difficult today doesn't mean He's abandoned you.
- 17:31In fact, it means...
- 17:33Hebrews tells us that he disciplines, a father disciplines his son whom he loves.
- 17:39It means that the Lord is making us more like Christ.
- 17:43He is sanctifying us in this process.
- 17:45But two things, remember the truth of the gospel, right?
- 17:49That in the Lord's kindness, He sent His own Son to save you, to secure an eternal relationship in heaven with you.
- 17:58That is amazing.
- 18:00That is the greatest news ever.
- 18:02And number two, remember the faithfulness that the Lord has shown you all throughout your life.
- 18:07And then finally, reach out to a friend.
- 18:11That's my final piece of advice.
- 18:13Reach out to a godly friend who you can just be honest with.
- 18:17One of the best things that happens honestly in group coaching is it's a group of Christians having a conversation.
- 18:24It's a place where you feel like we can be honest and vulnerable and say, one of the guys today said, you know, I've just been struggling and wrestling with whether I should just quit.
- 18:32and I'm not supposed to be in this industry, right?
- 18:35He was being very honest and real.
- 18:36And I said to him, brother, I thought that two weeks ago.
- 18:39I've been wondering that myself.
- 18:42I love the faithful agent.
- 18:43I love the team.
- 18:44I love this industry.
- 18:45I love Christian agents.
- 18:46But yet I got to the point where I was like, man, maybe I should just quit.
- 18:50I kind of want to do this anymore.
- 18:51This is hard.
- 18:52This is really, really difficult.
- 18:54But those seasons make us stop and really ask the Lord, what is it that you desire of me, Lord?
- 19:01and then get re -motivated to move in the direction he's calling us to move.
- 19:05What's one of the best ways to do that?
- 19:07Talk to a godly friend.
- 19:09Reach out to them and say, man, for me, a lot of times it's Tyler, right?
- 19:12Of course I talk to my wife or I'll talk to some other friends, but you guys know Tyler.
- 19:16So I'll reach out to Tyler and be like, bro, I'm just having a hard day, right?
- 19:19I'm struggling with this or this has been difficult.
- 19:22Or I just question, you know, what am I doing in this industry?
- 19:25Why am I here?
- 19:25Right?
- 19:26These things are difficult.
- 19:27Nothing seems to be working, right?
- 19:28Just being real with y 'all.
- 19:29And I just ask those, questions and it's a time for a brother in Christ or for depending on who you are maybe you call your sister in Christ and just say and I just need encouragement and for them to be able to speak truth to you right to say look you're not always going to have a win this side of heaven that's not the point but you have the ultimate victory in Christ and he has promised that he will provide for you so you no longer have to hold on to the anxiety that you're going to be provided for because he said he was going to do it now therefore.
- 20:00As Jesus tells us, release that burden for His yoke is easy, His burden is light.
- 20:07And we can say, okay, Lord, whatever it is that you're doing with this, not in an apathetic way, but whatever you're doing with this, Lord, I trust you.
- 20:14Give me the peace and the confidence to walk through this, right?
- 20:18Reach out to a friend.
- 20:21Remember the truth of the gospel.
- 20:22Remember the faithfulness the Lord has shown you in your life.
- 20:25And talk to a godly friend to be encouraged and hear truth.
- 20:29again, because we are people that look like we've never heard truth before, because we forget, we don't live by it.
- 20:36We want to be people who live in truth and remind our souls, soul, trust in the Lord.
- 20:43Even though today is difficult, trust in the Lord.
- 20:46Even though this life is difficult, trust in the Lord.
- 20:49Even though this deal might fall through and I feel like if I don't have this deal, there's no way I'm going to pay my mortgage this month.
- 20:55Trust in the Lord.
- 20:57He is good.
- 20:58He will.
- 20:59provide and we need to be reminded of that brother and sister.
- 21:03I hope that's somewhat helpful and an encouragement to you.
- 21:07I know you're tired just like I am of hearing me talk for that long.
- 21:12Tyler probably skipped this entire episode.
- 21:16That was a terrible ending.
- 21:19I love you, faithful agents genuinely.
- 21:21Reach out to me, reach out to other faithful agents.
- 21:23If you're dealing with a difficult day, it is a difficult season.
- 21:26It is hard.
- 21:28do we get through it?
- 21:28We must be reminded of the truth of the gospel, the truth that God's Word provides to us.
- 21:34We need those reminders.
- 21:36He is faithful.
- 21:39He has always been faithful, and He always will be faithful.
- 21:44That's our hope in the difficulty of the day.
- 21:47I love you, faithful agents, and I will see you next week.