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Why Auction Houses Don't Have Exchange Policies
Harry and Simon discuss the chilly conditions you face in auction houses, share amusing anecdotes about eccentric customers, and delve into the current trends in auction items. They reflect on the importance of customer service in the auction world, particularly in light of a recent incident involving a bicycle bidder. The conversation also touches on the future of silver collecting and concludes with heartfelt tributes to a beloved colleague, Al, who is retiring after many years of dedicated service.
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