34. Missed Calls to Booked Revenue: An SME’s AI Playbook with The AI Pros
In this episode of The Business of AI Podcast, Tim Flagg talks with Mark Pratt (Founder, The AI Pros) about shipping real outcomes: from capturing missed calls with a cloned-voice AI receptionist to auto-booking viewings straight into the CRM.
What we cover:
-The “start with why” framework for scoping AI work that actually pays back
-Case study: estate agency replacing overflow call centres with voice AI
-Plug-and-play orchestration: LLMs + automation tools + lightweight web apps
-Proving value in 30 days: baselines, KPIs, and exec-friendly ROI
-How to scale wins without rebuilding your…
The skinny
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