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20VC: SaaS is Dead: Why Systems of Record Will Die in an Agentic World | What Revenue Multiple Will Software Companies Trade At? | From 7,000 to 3,000: We Need Less People Than Ever with Sebastian Siemiatkowski
Sebastian Siemiatkowski is the co-founder and CEO of Klarna, the global digital bank with over 114 million global active users and 3.4 million transactions per day. Seb is one of the leading public company CEOs pushing the boundaries of AI.
AGENDA:
04:50 — The Real Threat to SaaS is The Switching Cost Coming Down
05:57 — What revenue multiple will software companies trade at in the future?
14:12 — Why you need to build your own customer service AI to win
23:51 — Klarna has two times the customer base of Revolut. They will beat Revolut
25:39 — How I lost a billion dollars not investing in…
The skinny
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