12: 5 Barriers to Quality Preschool Customer Service, How to Overcome Them & the 5 R’s of Quality Customer Service

Early Childhood Business Made Easy · Jul 21, 2021 · 19m

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Customer service is a game of trust. Lose it, and you'll have to work twice as hard to win it back. Reassurance is an essential prevention tool. As we all know, trust is one of the most important things to a parent.

On a basic level, customer service in our preschool world is the level of support we provide our families through our services, quality care and early childhood education. But those who can exceed the basic expectations of care and education by providing an experience that feels more like an extension of the family are the preschools with on-going waitlists.

You…