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Latest / Unstuck with Jay Abbasi

207: How to Handle a Difficult Employee

When coaching isn’t working, it may be time to stop talking about the work and start talking to the person.

In this solo episode, Jay explores what to do when you’ve coached, given feedback, shown empathy, and nothing seems to work. Drawing from a memorable leadership exercise at Tesla, he shares how leaders can move beyond surface-level conversations and create a “moment of truth” with a difficult employee.

Jay also breaks down his EPIC framework, Example, Pause, Impact, and Change or Continue, to help leaders balance empathy with accountability. From slowing down and choosing the right tone…

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