The Chaos Strategist: Fred LeFranc on Working Above Your Value
"I don't like mission statements on walls… they have to live in the hearts and minds of the people." — Fred LeFranc
Think about that for a second.
How many companies have beautiful words framed in the lobby and a working culture that says the opposite?
On this week's episode of The Business of Joy, I had the joy of talking with Fred LeFranc (aka "The Chaos Strategist”), founder of Results Thru Strategy.
We dive into:
🧠 How pattern recognition helps him stay calm when companies are in chaos
❤️ The "guest journey" — why memorable experiences are activities fused with emotion
🤖 Staying relevant…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.