How To Handle A Sniper

In this Whisper Shot, you’ll learn:

• Why responding emotionally to a hostile comment can cost you the audience

• The professional rule of thumb when inappropriate comments first surface

• How to use the “relay” technique to let the audience respond for you

• Why the audience is often more on your side than you think

• When it’s time to escalate, and how to do it without damaging your authority

• The importance of proactive preparation before you ever step in the room

• How to maintain dignity while still managing disruption

• Why public speaking isn’t stand-up comedy, and shouldn’t be…

The skinny

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