Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - January 22nd, 2025

Transcript

MC Fireside Chats - January 22nd, 2025 · MC Fireside Chats, an Outdoor Hospitality Podcast

0:00
Sa
0:47
everybody
0:47
to
0:47
another
0:48
episode
0:48
of
0:48
MC
0:48
Fireside
0:49
Chat.
0:49
My
0:49
name
0:49
is
0:50
Brian
0:50
Searl
0:50
wit
0:51
Insider
0:51
Perks.
0:51
Super
0:52
excited
0:52
to
0:52
be
0:52
here
0:52
with
0:52
you
0:53
for
0:53
our
0:53
first
0:54
episode.
0:54
And
0:54
our
0:54
new
0:55
intro,
0:55
by
0:55
the
0:55
way,
0:55
which
0:56
is,
0:56
I
0:56
think
0:56
maybe.
0:57
Did
0:57
you
0:57
guys
0:57
like
0:58
that?
0:58
I
0:58
did,
0:59
yes.
0:59
That
0:59
was
0:59
nice.
1:00
Very
1:00
nice.
1:00
Very,
1:01
very
1:01
nice.
1:02
Yeah,
1:02
I
1:03
like
1:03
that
1:03
it's
1:03
all
1:03
pumped
1:04
up.
1:04
And
1:04
now,
1:04
like,
1:04
now
1:04
we
1:05
have,
1:05
like,
1:05
much
1:05
higher
1:06
expectations
1:06
since
1:07
we
1:07
have
1:07
a
1:07
better
1:07
intro.
1:08
So
1:08
I
1:09
hope
1:09
you
1:09
guys
1:09
can
1:09
deliver,
1:10
because
1:10
I
1:10
for
1:10
sure
1:10
cannot.
1:12
But
1:13
anyway,
1:13
yes,
1:13
we're
1:14
super
1:14
excited
1:14
to
1:14
be
1:14
here.
1:14
This
1:15
is
1:15
kind
1:15
of
1:15
like
1:15
our
1:15
fourth
1:16
week.
1:16
Like,
1:16
we
1:16
have
1:16
people
1:17
who
1:17
were
1:17
here
1:17
last
1:18
year,
1:18
Eleonore
1:19
and
1:19
Shane.
1:19
Phil
1:19
is
1:19
going
1:20
to
1:20
be
1:20
a
1:20
regular
1:20
guest
1:20
on
1:20
the
1:20
show,
1:21
too.
1:22
And
1:22
Angele
1:22
was
1:23
on
1:23
our
1:23
glamping
1:23
episode
1:24
last
1:25
year,
1:25
so.
1:25
And.
1:25
And
1:26
Greg
1:26
was
1:26
on.
1:26
You
1:26
were
1:26
on
1:27
the
1:27
campground
1:27
owners
1:27
episode,
1:28
right,
1:28
Greg?
1:28
Yep.
1:29
Correct.
1:29
Yep.
1:30
So
1:30
we've
1:30
kind
1:30
of
1:30
shuffled
1:31
things
1:31
around
1:31
to
1:31
give
1:31
kind
1:31
of
1:32
a
1:32
different
1:32
perspective
1:32
here,
1:33
but
1:33
I
1:33
think
1:33
our
1:33
intention
1:34
for
1:34
the
1:34
show
1:34
is
1:35
RV
1:35
industry,
1:36
but
1:36
also
1:36
a
1:37
little
1:37
bit
1:37
of
1:37
outdoor
1:37
rec
1:38
and
1:38
some
1:38
other
1:38
things
1:38
that
1:38
we
1:39
might
1:39
talk
1:39
about
1:39
and
1:39
just
1:39
kind
1:40
of
1:40
having
1:40
good
1:41
conversations,
1:41
but
1:42
generally
1:42
around
1:43
kind
1:43
of
1:43
that
1:43
theme
1:44
that
1:44
is
1:44
on
1:44
my
1:45
phone
1:45
somewhere
1:45
that
1:45
I
1:45
haven't
1:46
memorized
1:46
yet.
1:46
But
1:46
by
1:47
week
1:48
22,
1:48
I
1:49
should
1:49
have
1:49
it
1:49
fairly
1:50
down
1:50
mediocre
1:51
wise
1:51
to
1:52
where
1:52
we
1:52
have.
1:53
But
1:53
the
1:53
idea
1:53
is
1:53
to
1:53
have
1:54
a
1:54
topic
1:54
right
1:54
every
1:55
time
1:55
we're
1:55
coming
1:56
together.
1:56
And
1:56
so
1:56
I
1:56
know
1:56
we,
1:57
you
1:57
know,
1:57
RV
1:58
industry
1:58
was
1:58
probably,
1:59
like
1:59
the
1:59
closest
1:59
thing
2:00
we
2:00
had
2:00
to
2:00
a
2:00
topic
2:01
when
2:01
we
2:01
talked
2:02
before.
2:03
But
2:04
I
2:04
think.
2:04
I
2:05
think
2:05
we
2:05
just
2:05
want
2:05
to
2:05
talk
2:05
a
2:06
little
2:06
bit
2:06
more
2:06
about
2:06
outdoor
2:06
rec
2:07
and
2:07
blend
2:07
some
2:07
of
2:07
that
2:07
stuff
2:08
in
2:08
and
2:08
tie
2:08
all
2:08
that
2:08
together.
2:09
So
2:10
we'll
2:10
have
2:10
some
2:10
special
2:10
guests
2:11
from
2:11
time
2:11
to
2:11
time.
2:11
Normally
2:12
we
2:12
have
2:12
two.
2:12
They
2:12
both
2:13
backed
2:13
out
2:13
on
2:13
us
2:13
this
2:14
week
2:14
and
2:14
left
2:14
us
2:14
all
2:14
alone.
2:15
So
2:15
we
2:15
just.
2:15
We're
2:16
going
2:16
to
2:16
talk
2:16
about
2:16
the.
2:17
Well,
2:17
whatever
2:18
we
2:18
want
2:18
to
2:18
talk
2:18
about.
2:18
We
2:19
got
2:19
two
2:19
people
2:19
in
2:19
here
2:20
from
2:20
Eleonore
2:20
and
2:20
Shane.
2:20
You
2:21
want
2:21
to
2:21
introduce
2:21
yourself?
2:21
It's
2:22
2025.
2:22
Introduce
2:23
yourself
2:24
from
2:24
the
2:24
RV
2:25
industry.
2:25
Ladies
2:25
first.
2:26
Okay,
2:27
thank
2:27
you.
2:27
I'm
2:27
Eleonore
2:28
Hamm.
2:28
I'm
2:28
president
2:29
of
2:29
the
2:29
Recreation
2:29
Vehicle
2:30
Dealers
2:30
Association
2:31
of
2:31
Canada,
2:31
RVDA
2:32
for
2:32
short.
2:33
We
2:33
represent
2:34
RV
2:34
dealers
2:36
in
2:36
Canada.
2:37
And,
2:37
you
2:37
know,
2:37
our
2:38
goals
2:38
and
2:38
strategies,
2:39
you
2:39
know,
2:39
revolve
2:40
around
2:40
advocacy,
2:41
which
2:41
is
2:41
an
2:41
interesting
2:42
topic
2:42
these
2:43
these
2:43
days,
2:44
and
2:44
education
2:45
and
2:45
member
2:45
services.
2:46
Awesome.
2:47
Thank
2:47
you
2:47
for
2:47
being
2:48
here,
2:48
Eleonore,
2:48
as
2:48
always.
2:49
Shane.
2:49
Yep.
2:50
My
2:50
name
2:50
is
2:50
Shane
2:51
Devenish.
2:51
I'm
2:51
with
2:52
the
2:52
Canadian
2:52
Recreational
2:53
Vehicle
2:53
Association
2:55
up
2:55
here
2:55
in
2:56
Burlington,
2:56
Ontario,
2:58
and
2:58
we
2:59
work
2:59
closely
2:59
with
3:00
Eleonore
3:01
and
3:01
her
3:01
group
3:01
on.
3:03
It
3:04
seems
3:04
like
3:04
a
3:04
lot
3:04
of
3:04
advocacy
3:05
these
3:05
days
3:06
as
3:06
well.
3:06
So
3:07
great
3:08
to
3:08
be
3:08
part
3:08
of
3:08
it
3:08
again.
3:09
We'll
3:09
talk
3:10
about
3:10
that
3:10
maybe
3:10
in
3:10
a
3:11
little
3:11
bit.
3:11
Right.
3:11
Some
3:11
of
3:11
the
3:11
advocacy
3:12
work
3:12
that
3:12
you
3:12
guys
3:12
have
3:13
been
3:13
doing,
3:13
because
3:14
in
3:14
Canada,
3:15
it's
3:15
been
3:15
kind
3:15
of
3:15
a
3:16
mess
3:17
with
3:17
whatever
3:18
Trudeau
3:18
is
3:19
doing.
3:19
Right.
3:20
And
3:20
so
3:21
that
3:21
might
3:21
be
3:21
an
3:22
interesting
3:22
perhaps
3:23
conversation
3:23
to
3:24
have
3:24
because
3:24
I
3:24
know
3:25
there's
3:25
some
3:25
pending
3:25
legislation
3:26
that
3:26
relates
3:27
to
3:27
the
3:27
industry.
3:27
Right.
3:27
That
3:28
may
3:28
or
3:28
may
3:28
not
3:28
be
3:28
impacted.
3:29
But
3:30
anyway,
3:30
we
3:30
can
3:30
talk
3:30
about
3:30
that.
3:30
And
3:30
I
3:31
want
3:31
to
3:31
hear
3:31
about,
3:31
like,
3:31
the
3:31
shows
3:32
and
3:32
how
3:32
things
3:32
are
3:32
going.
3:33
If
3:33
you've
3:33
heard
3:33
anything
3:33
from
3:34
the
3:34
state's
3:34
counterparts,
3:35
maybe
3:35
a
3:36
little
3:36
bit
3:36
about
3:36
how
3:36
you're.
3:36
Like,
3:37
your
3:37
show
3:37
is
3:37
still
3:37
a
3:37
couple
3:37
months
3:38
away,
3:38
right,
3:38
Shane?
3:39
Yeah,
3:39
but,
3:40
like,
3:40
any
3:40
early
3:41
hints
3:41
on
3:41
how
3:41
that
3:41
might
3:42
be
3:42
going?
3:42
But,
3:43
Greg
3:43
and
3:43
Angele,
3:44
do
3:45
you
3:45
want
3:45
to
3:45
introduce
3:45
yourselves
3:45
briefly?
3:47
Angele,
3:48
feel
3:48
free.
3:48
Take
3:48
it.
3:50
All
3:50
right,
3:50
so,
3:51
hi,
3:51
everyone.
3:52
My
3:52
name
3:52
is
3:52
AngelMillerandI'm
3:54
one
3:54
one
3:55
of
3:55
the
3:55
co-founders
3:56
for
3:56
Creekside
3:57
RNR
3:57
WeareaglampingoutdoorresortinNewBrunswick,andwealsofocusonalotofoutdooractivities.
4:06
NordicSpa,acenterforyoga,meditation.Andit'sapleasureformeto
4:13
joinallofyouheretoday.
4:15
Awesome.
4:16
Thanks
4:16
for
4:16
being
4:16
here.
4:16
Angele
4:17
and
4:17
Greg.
4:18
Yeah.
4:19
Last
4:19
and
4:20
certainly
4:20
least,
4:21
Greg
4:21
Emmert
4:22
from
4:22
Camp
4:22
Strategy.
4:23
We
4:23
are
4:23
a
4:24
consulting
4:24
group
4:25
here
4:25
in
4:25
the
4:25
States.
4:26
I'm
4:26
the
4:26
only
4:27
one
4:27
on
4:27
the
4:27
show
4:27
Stateside,
4:28
so
4:28
that's.
4:29
That's
4:29
interesting.
4:30
Please
4:30
don't,
4:31
you
4:31
know,
4:31
do
4:31
not
4:31
blame
4:32
me
4:32
for
4:32
what
4:32
happens
4:32
down
4:32
here.
4:33
I
4:33
am
4:33
but
4:33
one
4:33
person,
4:34
you
4:35
know,
4:35
I
4:35
have
4:35
very
4:35
little
4:36
control.
4:36
And
4:37
I
4:37
will
4:37
say
4:37
this.
4:38
Love
4:38
the
4:38
new
4:38
intro.
4:39
It's
4:40
a
4:40
good
4:40
thing
4:40
the
4:40
camera's
4:41
off
4:41
when
4:41
that's
4:41
on
4:41
because
4:41
I'm
4:42
like,
4:42
I'm
4:42
popping
4:42
and
4:42
locking
4:43
in
4:43
the
4:43
background.
4:43
And
4:43
I
4:44
won't
4:44
do
4:44
that
4:44
on
4:44
the
4:45
screen
4:45
because
4:45
some
4:46
people
4:46
may
4:46
find
4:46
it
4:46
offensive
4:47
or
4:47
scary.
4:48
But
4:48
I
4:48
am
4:48
very
4:48
happy
4:49
to
4:49
be
4:49
here.
4:49
Thanks
4:50
for
4:50
having
4:50
me
4:50
back
4:50
on.
4:50
Brian.
4:51
Yeah,
4:51
it's
4:51
good
4:52
to
4:52
see
4:52
that
4:52
you're
4:52
alive
4:52
from
4:53
your
4:53
flat
4:53
tire
4:53
incident
4:54
yesterday.
4:55
Yeah,
4:55
that
4:55
was
4:55
fun
4:55
time
4:56
hit
4:56
on.
4:56
The
4:56
side
4:56
of
4:56
the
4:57
road
4:57
or
4:57
something.
4:57
So,
4:58
yeah,
4:58
glad
4:58
to
4:58
have
4:58
you
4:58
here.
5:00
So
5:00
I
5:01
think,
5:01
like,
5:01
we're
5:02
going
5:02
to
5:02
have
5:02
to
5:02
find
5:02
a
5:02
cadence
5:03
with
5:03
each
5:03
other
5:03
here.
5:03
Right.
5:04
And
5:04
so,
5:04
like,
5:04
my
5:04
vision
5:05
here
5:05
was
5:06
there.
5:06
There
5:06
are
5:07
so
5:07
many.
5:07
You
5:07
guys
5:07
have
5:07
heard
5:08
me
5:08
talk
5:08
about
5:08
this
5:08
on
5:08
multiple
5:09
shows
5:09
before,
5:09
right?
5:10
There
5:10
are
5:11
so
5:11
many
5:12
things
5:12
between
5:12
the
5:13
RV
5:13
industry
5:13
and
5:14
glamping
5:14
and
5:15
campground
5:16
ownership
5:16
and
5:16
consulting
5:18
that
5:18
overlap
5:18
with
5:19
each
5:19
other.
5:19
They
5:20
all
5:20
impact
5:20
everything
5:21
that
5:21
we
5:21
all
5:21
do.
5:22
And
5:22
Shane,
5:22
you
5:22
know
5:22
that
5:22
better
5:23
than
5:23
anybody
5:23
being
5:23
the
5:23
former
5:24
executive
5:24
director
5:24
of
5:25
CCRV
5:26
A
5:26
now.
5:26
Right.
5:27
Like,
5:28
you
5:28
know
5:28
how
5:28
closely
5:29
related
5:29
these
5:29
things
5:29
are.
5:30
Maybe
5:31
more
5:31
so
5:31
in.
5:32
In
5:32
Canada
5:32
because
5:32
everybody
5:33
works
5:34
together
5:34
and
5:34
is
5:34
nice
5:34
to
5:35
each
5:35
other
5:35
up
5:35
here.
5:36
Not
5:36
that
5:37
that
5:37
doesn't
5:37
happen
5:37
in
5:37
the
5:37
United
5:38
States,
5:38
but
5:38
perhaps
5:38
not
5:39
as
5:39
the
5:39
industries,
5:40
like,
5:41
aren't
5:41
as
5:41
close.
5:42
Would
5:42
you
5:42
agree
5:42
with
5:42
that,
5:42
Eleonore?
5:43
Like
5:43
that.
5:43
Just
5:44
not
5:44
that
5:44
they're.
5:45
They
5:46
disagree
5:46
with
5:46
each
5:46
other.
5:47
Rvda,
5:48
US
5:48
and
5:49
Arvik,
5:50
for
5:50
example,
5:50
or
5:51
ovai,
5:51
whatever
5:51
their
5:52
name
5:52
is
5:52
now.
5:53
Sorry,
5:53
it'll
5:54
take
5:54
me
5:54
years
5:54
to
5:54
get.
5:55
Used
5:55
to
5:55
that
5:55
too.
5:55
But
5:56
they're
5:56
like.
5:56
You're
5:56
more
5:57
closely
5:57
intertwined
5:58
up
5:58
here
5:58
and
5:59
interlocked,
5:59
aren't
5:59
you?
6:01
Well,
6:01
I
6:02
would
6:02
say,
6:02
I
6:02
mean,
6:02
because
6:03
we
6:03
sit
6:03
on
6:04
each
6:04
other's
6:04
respective
6:05
boards
6:05
or
6:06
our
6:06
guests
6:06
at
6:06
each
6:07
other's
6:07
boards.
6:08
You
6:08
know,
6:08
I
6:08
attend
6:09
Shane's
6:09
meetings.
6:09
I
6:10
attend
6:10
CCRVAs.
6:11
We
6:11
all
6:11
attend
6:11
go
6:12
RVing.
6:13
You
6:13
know,
6:13
the
6:13
industry
6:14
is.
6:14
Is
6:14
obviously
6:15
smaller
6:15
than
6:15
what
6:15
it
6:15
is
6:16
in
6:16
the
6:16
United
6:16
States.
6:17
And
6:17
the.
6:18
The
6:18
different.
6:18
The
6:19
kind
6:19
of.
6:19
The
6:19
four
6:19
core
6:20
associations
6:20
do
6:21
work
6:21
very
6:21
closely
6:22
together.
6:23
You
6:23
know,
6:23
I
6:24
can't
6:24
really
6:24
comment
6:24
on
6:25
what's
6:25
happening
6:25
in
6:25
the
6:25
U.S.
6:25
i
6:26
mean,
6:26
I
6:26
know
6:26
that
6:26
RBDA
6:27
and
6:27
RBIA
6:28
work.
6:28
Work
6:28
well,
6:29
work
6:29
closely
6:29
together.
6:30
I.
6:31
I
6:31
know
6:31
they
6:31
have
6:32
conversations
6:32
with
6:32
Ojai,
6:33
but,
6:33
you
6:34
know,
6:34
I
6:34
don't
6:34
know
6:34
if.
6:35
If
6:36
they
6:36
have
6:36
the
6:36
same.
6:37
Like,
6:37
I
6:38
really
6:38
can't
6:38
comment
6:38
on
6:38
whether
6:39
they
6:39
have.
6:39
Yeah,
6:39
yeah.
6:39
I'm
6:40
not
6:40
saying
6:40
they
6:40
have
6:40
a
6:40
bad
6:40
relationship.
6:41
I'm
6:41
just
6:41
saying
6:41
it's
6:42
like,
6:42
it's
6:42
more
6:42
close
6:43
because
6:43
of
6:43
what
6:43
you
6:44
just
6:44
said.
6:44
Right.
6:44
It's
6:44
just
6:45
more.
6:45
It's
6:45
different
6:45
up
6:45
here,
6:46
I
6:46
guess.
6:46
Is
6:46
the.
6:47
Not
6:47
worse
6:47
or
6:47
better,
6:48
just
6:48
different.
6:50
So.
6:50
So
6:51
I
6:51
mean,
6:51
that's
6:51
kind
6:52
of
6:52
my
6:52
vision.
6:52
Right.
6:52
And
6:52
I
6:52
want
6:53
to
6:53
see
6:53
how
6:53
this
6:53
kind
6:53
of
6:53
plays
6:54
out.
6:54
But,
6:54
like,
6:54
obviously,
6:55
you
6:55
know,
6:55
glamping
6:56
is.
6:57
Has
6:57
a
6:57
big
6:57
role
6:58
to
6:58
play
6:58
with
6:58
outdoor
6:59
rec
6:59
and
6:59
consumer
7:00
behavior.
7:00
And
7:01
we
7:01
know
7:01
there's
7:01
a
7:02
lot
7:02
of
7:02
crossover
7:02
between
7:03
people
7:03
who
7:04
try
7:04
glamping
7:04
for
7:04
the
7:04
first
7:05
time
7:05
or
7:05
maybe,
7:06
you
7:07
know,
7:07
have
7:07
come
7:07
from
7:07
the
7:08
RV
7:08
side
7:08
or
7:08
want
7:09
to
7:09
go
7:09
to
7:09
the
7:09
RV
7:10
side.
7:10
We
7:11
know
7:11
that
7:11
there's
7:11
lots
7:12
of,
7:12
you
7:12
know,
7:12
people
7:13
that
7:13
Greg
7:13
deals
7:13
with
7:13
from
7:14
a
7:14
consulting
7:14
standpoint.
7:15
Again,
7:15
campgrounds
7:16
that
7:16
have
7:16
clamping,
7:17
obviously,
7:17
they're
7:18
RV
7:18
sites.
7:19
We
7:19
know
7:19
that.
7:19
We
7:19
don't
7:19
need
7:20
to
7:20
explain
7:20
that,
7:21
but.
7:22
So
7:22
I
7:22
just
7:22
think
7:23
there's
7:23
some
7:23
good
7:23
conversations
7:24
that
7:24
we
7:24
can
7:24
have
7:25
as
7:25
we
7:25
flesh
7:25
that
7:25
out
7:26
that
7:26
will
7:26
require
7:26
me
7:26
to
7:27
do
7:27
perhaps
7:27
some
7:27
more
7:27
study
7:28
on
7:28
what
7:28
my
7:29
actual
7:29
vision
7:29
was.
7:30
That
7:30
chat
7:30
GBT
7:31
came
7:31
up
7:31
with
7:32
seven
7:32
months
7:32
ago
7:32
that
7:33
I
7:33
don't
7:33
remember,
7:34
but
7:34
that's
7:34
generally
7:35
speaking
7:36
what
7:36
it
7:36
is.
7:37
So
7:37
where
7:37
do
7:37
we
7:37
want
7:38
to
7:38
start?
7:38
Like,
7:38
I
7:38
think
7:39
the
7:39
RV
7:39
industry
7:40
is,
7:40
is
7:40
in,
7:40
is
7:41
important.
7:41
We
7:41
talked
7:42
about
7:42
some
7:42
of
7:42
those
7:42
things
7:42
that
7:42
we
7:43
can
7:43
talk
7:43
about
7:43
and
7:43
cover.
7:44
Is
7:45
there
7:45
anything
7:45
Greg
7:46
or
7:46
Angele
7:47
on
7:47
your
7:48
minds
7:48
that
7:48
you've
7:49
seen
7:49
come
7:49
across
7:49
your
7:49
desk
7:50
that's
7:50
kind
7:50
of
7:50
important
7:51
that
7:51
you
7:51
think
7:51
we
7:51
should
7:52
talk
7:52
about
7:52
first
7:52
in
7:53
glamping
7:53
or
7:53
campgrounds?
7:58
You
7:58
know,
7:58
if
7:59
I
7:59
go
7:59
on
7:59
my
7:59
side
8:01
just
8:01
to
8:01
share
8:01
a
8:02
little
8:02
bit
8:02
about
8:02
what
8:02
I'm
8:03
kind
8:03
of
8:03
seeing
8:03
now
8:04
for,
8:04
for
8:05
trends
8:05
and
8:05
what
8:05
people
8:05
are
8:06
looking
8:06
for
8:06
into
8:06
glamping
8:07
too
8:07
is
8:08
because
8:09
the
8:09
industry
8:10
is,
8:10
is
8:11
growing
8:11
and
8:12
it's
8:12
booming
8:12
and
8:13
it's
8:13
really
8:13
like,
8:14
you
8:14
know,
8:14
a
8:14
lot
8:14
of
8:14
people
8:15
love
8:16
spending
8:17
a
8:17
lot
8:18
of
8:18
time
8:18
outdoor
8:19
and
8:19
are
8:19
looking
8:19
for
8:19
those
8:20
experiences
8:21
more
8:21
and
8:21
more.
8:22
Like
8:22
glamping
8:24
has
8:24
to
8:24
offer
8:25
is
8:26
they're
8:26
also
8:26
looking
8:27
for
8:27
more
8:28
consistency.
8:29
And
8:29
I'm
8:29
finding
8:30
that
8:30
the
8:30
expectations
8:31
are
8:32
a
8:32
little
8:32
bit
8:32
more
8:32
elevated
8:33
than
8:33
it
8:33
was
8:34
about,
8:34
you
8:35
know,
8:35
let's
8:35
say
8:35
four
8:36
years
8:36
ago
8:36
when
8:36
we
8:37
got
8:37
started,
8:38
you
8:38
know,
8:39
when
8:39
we
8:39
got
8:39
started,
8:39
people
8:40
were
8:40
just.
8:41
Glamping
8:41
was
8:41
a
8:42
new
8:43
kind
8:43
of
8:43
type
8:43
of
8:43
beginning
8:44
industry
8:44
for
8:44
us
8:45
anyway
8:45
in
8:45
our
8:46
region.
8:46
And
8:46
people
8:47
were
8:47
just
8:47
excited
8:48
to
8:48
get
8:48
outdoor
8:49
and
8:50
experience,
8:51
you
8:51
know,
8:52
being
8:52
in
8:52
your
8:52
own
8:52
glamping
8:53
unit
8:53
and
8:54
kind
8:54
of
8:54
have
8:55
the
8:55
elevated
8:56
camping
8:56
experience
8:57
where,
8:57
you
8:58
know,
8:58
they
8:58
come
8:58
and
8:58
it's
8:59
kind
8:59
of
8:59
a
8:59
resort
9:00
type
9:00
amenities,
9:01
but
9:01
they
9:01
still
9:01
can
9:02
get
9:02
to
9:02
barbecue
9:03
and
9:03
lay
9:03
in
9:04
a
9:04
hammock
9:04
and
9:04
do
9:05
all
9:05
of
9:05
what
9:06
you
9:06
get
9:06
to
9:06
do
9:06
when
9:06
you
9:07
go
9:08
camping.
9:09
But
9:09
now
9:10
what
9:10
I'm
9:10
finding
9:11
is
9:12
people's
9:12
expectations
9:14
on
9:14
the
9:14
level
9:15
of
9:15
experience
9:15
is
9:16
so
9:16
much
9:16
more
9:17
than
9:17
what
9:17
it
9:18
was
9:18
four
9:18
years
9:18
ago.
9:19
And
9:19
now
9:19
they're
9:19
asking.
9:20
They
9:21
kind
9:21
of
9:21
have
9:21
a
9:22
list
9:22
of
9:22
requirements
9:23
that
9:23
they're
9:24
asking
9:24
when
9:24
they
9:25
call.
9:25
So
9:25
either
9:26
it's
9:26
like
9:26
a
9:27
hot
9:27
tub
9:27
or
9:28
it's
9:28
a
9:28
sauna.
9:29
Now
9:29
it's
9:29
the
9:29
sauna.
9:30
You
9:30
know,
9:30
we
9:30
have
9:31
so
9:31
many
9:31
calls
9:31
where
9:32
people
9:32
are
9:32
not
9:32
just
9:33
asking
9:33
for
9:33
a
9:33
barbecue,
9:34
they're
9:35
asking
9:35
for
9:35
a
9:35
sauna
9:36
and,
9:37
you
9:37
know,
9:37
private
9:38
hot
9:38
tubs.
9:38
So
9:39
I
9:39
find
9:39
that's
9:40
really,
9:41
you
9:41
know,
9:42
something
9:42
important
9:42
to
9:43
talk
9:43
about
9:43
because
9:43
it
9:43
is,
9:45
you
9:45
know,
9:45
something
9:46
that
9:46
a
9:46
lot
9:47
of
9:47
people
9:47
like
9:47
us
9:47
glamping
9:48
owners,
9:48
we
9:49
always
9:49
continuously
9:50
have
9:50
to
9:51
innovate.
9:52
I
9:53
keep
9:53
thinking
9:53
about
9:54
how
9:54
to
9:54
elevate
9:55
that
9:55
experience
9:56
and,
9:57
you
9:57
know,
9:58
kind
9:58
of
9:58
start
9:59
keeping
9:59
on
10:00
meeting
10:00
these
10:00
demands
10:01
from
10:01
the
10:01
consumers.
10:02
And
10:02
one
10:02
of
10:02
the
10:02
question
10:03
we
10:03
ask
10:03
ourselves
10:04
too
10:04
is
10:05
when,
10:06
when
10:06
does
10:07
that
10:07
end,
10:07
that
10:08
cap
10:08
of
10:08
what
10:08
you're
10:09
going
10:09
to
10:09
be
10:09
offering
10:10
in
10:10
a
10:10
glamping
10:10
type
10:11
of
10:11
experience?
10:13
Yeah,
10:13
I
10:13
think
10:13
it's
10:13
really
10:14
interesting
10:14
and
10:14
that's
10:14
actually
10:15
a
10:15
really
10:15
good
10:16
place
10:16
to
10:16
start
10:16
because
10:17
I
10:17
think
10:17
that
10:18
that
10:18
lends
10:18
itself,
10:19
well,
10:19
what
10:19
you
10:19
just
10:20
said
10:20
to
10:20
a
10:20
crossover
10:21
between
10:22
our
10:22
two
10:23
industries.
10:23
Right.
10:24
We've
10:24
seen,
10:25
and
10:25
I'm
10:25
sure
10:26
Greg
10:26
would
10:26
agree
10:26
with
10:27
me,
10:27
we've
10:28
seen
10:28
a
10:28
trend
10:28
towards
10:29
more
10:30
luxury
10:31
picky.
10:32
I
10:32
want
10:33
the
10:33
best
10:33
experience
10:34
type
10:35
stuff
10:35
in
10:36
the
10:36
RV
10:36
park
10:36
space
10:37
too.
10:37
And
10:38
my
10:38
camera
10:38
is
10:38
still
10:39
flickering.
10:39
That's
10:40
fun.
10:41
But
10:41
anyway,
10:41
it'll
10:42
make
10:42
me
10:42
look
10:42
better
10:42
the
10:43
less
10:43
frame
10:43
rates
10:43
I'm
10:44
on
10:44
camera.
10:44
So
10:45
we'll
10:45
figure
10:45
that
10:45
out
10:46
next
10:46
week
10:46
in
10:46
the
10:46
studio.
10:47
But
10:48
like
10:48
I,
10:48
I
10:49
think
10:49
we've,
10:50
we've
10:50
done
10:50
some
10:50
studies
10:51
with
10:51
this,
10:51
with
10:51
Scott
10:51
Barr
10:52
too,
10:52
who,
10:53
if
10:53
you
10:53
don't
10:53
know,
10:54
does.
10:54
The
10:54
North
10:54
American
10:55
Camping
10:55
report
10:55
for
10:55
KOA
10:56
also
10:56
helps
10:56
us
10:57
produce
10:57
our
10:57
two
10:58
monthly
10:58
reports
10:58
that
10:59
we're
10:59
going
10:59
to
10:59
put
10:59
out
10:59
where
10:59
I
10:59
think
10:59
we're
10:59
going
11:00
to
11:00
resume
11:00
them
11:00
in
11:00
February.
11:00
We
11:01
just
11:01
took
11:01
a
11:01
month
11:01
off
11:01
for
11:01
January
11:02
for
11:02
the
11:02
holidays.
11:04
But
11:04
we've
11:05
done
11:05
a
11:05
lot
11:05
of
11:06
data
11:07
research
11:07
into
11:07
the
11:08
fact
11:08
that,
11:08
you
11:09
know,
11:09
now
11:09
people
11:09
are
11:10
looking
11:11
for
11:11
more
11:11
like
11:12
best
11:12
campground
11:13
near.
11:14
They're
11:14
looking
11:15
for
11:15
more
11:16
experiential
11:17
type
11:18
things
11:18
that
11:18
actually
11:19
are
11:20
difference
11:20
makers.
11:21
And,
11:21
and
11:21
part
11:21
of
11:21
that
11:21
is
11:22
a
11:22
relation
11:22
to
11:22
the
11:23
economy,
11:23
we
11:23
think
11:24
in
11:25
that,
11:25
you
11:25
know,
11:25
you're
11:26
maybe
11:26
camping
11:26
less
11:27
nights
11:27
or
11:27
glamping
11:28
less
11:28
nights.
11:29
You
11:29
may
11:29
be
11:30
taking,
11:30
you
11:30
know,
11:30
one
11:31
vacation
11:31
or
11:31
two
11:31
vacation
11:32
instead
11:32
of
11:32
three
11:32
or
11:33
four
11:33
and
11:34
you
11:34
have
11:35
the
11:35
ability
11:35
to
11:35
be
11:36
a
11:36
little
11:36
bit
11:36
more
11:36
picky
11:37
with
11:37
what
11:37
you're
11:38
choosing
11:39
and
11:40
like
11:40
you
11:40
want
11:40
that
11:41
one
11:41
vacation
11:41
if
11:42
that's
11:42
the
11:42
only
11:42
one
11:42
you're
11:43
going
11:43
to
11:43
take
11:43
all
11:44
year
11:44
to
11:44
be
11:44
really
11:45
special.
11:45
So
11:45
you
11:45
take
11:46
longer
11:46
and
11:46
maybe
11:46
the
11:46
booking
11:47
window
11:47
changes
11:47
and
11:48
you
11:48
do
11:48
more
11:48
research
11:48
and
11:49
you
11:49
call
11:49
and
11:49
ask
11:50
more
11:50
questions
11:50
about
11:50
hot
11:51
tubs
11:51
and
11:51
saunas
11:52
and
11:53
rv,
11:53
you
11:54
know,
11:54
park
11:54
amenities
11:55
and
11:55
things
11:55
like
11:55
that.
11:56
Because
11:57
you're
11:57
like,
11:58
you
11:58
should
11:58
have
11:58
a
11:59
right,
11:59
right
11:59
to,
12:00
to
12:00
have
12:00
your
12:01
dollars
12:01
go
12:01
to
12:02
something
12:02
really
12:03
exceptional.
12:04
And
12:04
I
12:04
think
12:04
that's
12:04
what
12:05
we've
12:05
been
12:05
counseling
12:05
our
12:05
clients
12:06
on
12:06
too.
12:06
And
12:06
then
12:06
I'll
12:06
shut
12:07
up
12:07
because
12:07
I've
12:07
probably
12:07
been
12:07
talking
12:07
for
12:08
too
12:08
long.
12:08
People
12:09
are,
12:09
might
12:09
tune
12:09
out.
12:10
So
12:11
I
12:11
think
12:12
we've
12:13
been
12:13
counseling
12:13
our
12:13
clients
12:14
on
12:14
that
12:14
too,
12:14
that
12:14
it's
12:15
just,
12:15
it's
12:15
a
12:15
different
12:16
economy
12:16
and
12:16
a
12:17
different
12:17
market
12:17
heading
12:17
into
12:18
2025.
12:19
I'm
12:20
comfortable
12:21
that
12:21
our
12:21
industry
12:22
as
12:22
a
12:22
whole
12:22
will
12:23
be
12:23
just
12:23
fine.
12:24
But
12:24
also
12:25
it's
12:25
not
12:25
going
12:25
to
12:25
be
12:26
a
12:26
Kevin
12:26
Costner
12:27
bill
12:27
that
12:27
they
12:27
will
12:27
come
12:28
moment
12:28
anymore
12:29
like
12:29
it
12:29
was
12:29
for
12:29
the
12:29
glamping
12:30
industry
12:30
a
12:30
couple
12:30
years
12:31
ago.
12:31
And
12:31
really
12:31
the
12:32
same
12:32
thing
12:32
with
12:32
camping
12:33
over
12:33
the
12:34
COVID
12:34
years.
12:34
2021
12:35
and
12:35
2022.
12:36
It's
12:36
going
12:36
to
12:37
be
12:37
a
12:37
situation
12:37
where
12:37
you
12:37
really
12:38
have
12:38
to
12:38
prove
12:38
your
12:38
worth.
12:38
You
12:39
have
12:39
to
12:39
do
12:39
your
12:39
marketing,
12:39
you
12:39
have
12:40
to
12:40
show
12:40
why
12:40
you're
12:40
different.
12:40
It's
12:41
not
12:41
enough
12:41
to
12:41
have
12:41
a
12:41
swimming
12:42
pool
12:42
and
12:42
miniature
12:42
golf
12:43
course
12:43
anymore.
12:44
Why
12:45
like
12:45
everybody
12:45
has
12:46
a
12:46
swimming
12:46
pool
12:46
within,
12:47
like
12:48
all
12:48
the
12:48
hotels
12:48
do,
12:49
all
12:49
the
12:49
campgrounds
12:50
do.
12:50
You've
12:50
got
12:50
to
12:51
have
12:51
something
12:51
that
12:51
sets
12:51
you
12:51
apart.
12:52
It
12:52
doesn't
12:52
have
12:52
to
12:52
be
12:52
a
12:52
million
12:53
dollar
12:53
water
12:53
park,
12:53
but
12:53
it's
12:54
got
12:54
to
12:54
be
12:54
something.
12:55
Would
12:55
you
12:55
agree,
12:56
Greg?
12:56
Absolutely.
12:57
Yeah,
12:58
man.
12:58
You
12:58
know,
12:58
you're,
12:59
you
13:00
are
13:00
preaching
13:01
the
13:01
same
13:01
message
13:02
that
13:02
I
13:02
try
13:02
to
13:02
get,
13:02
get
13:03
our
13:03
clients
13:03
on
13:03
board
13:04
with.
13:04
It's,
13:04
it's
13:05
about
13:06
driving
13:06
your
13:07
marketing
13:07
and
13:07
driving
13:08
the
13:08
guest
13:09
experience
13:09
from,
13:10
from
13:10
your.
13:11
Why,
13:11
you
13:11
know,
13:11
why
13:12
do
13:12
you
13:12
exist
13:13
and
13:13
why
13:14
is
13:14
not
13:14
to
13:14
make
13:14
money.
13:14
Why
13:15
is
13:15
it
13:15
you
13:15
need
13:15
a
13:16
philosophical
13:16
and
13:17
aspirational
13:17
approach
13:18
to
13:18
your
13:18
business
13:19
that
13:19
then
13:19
you
13:19
communicate
13:20
to
13:20
those
13:20
guests?
13:21
That's
13:22
the
13:22
type
13:22
of
13:22
thing
13:23
that
13:23
creates
13:24
a
13:24
connection,
13:25
a
13:25
bond
13:25
between
13:25
your
13:26
guest
13:26
and
13:26
your
13:27
place,
13:27
your
13:27
guest
13:28
and
13:28
your
13:28
staff,
13:28
your
13:28
guest
13:29
in
13:29
you.
13:29
Because
13:30
you're
13:30
selling
13:30
your
13:30
park,
13:31
you're
13:31
selling
13:31
your
13:32
experience,
13:32
but
13:33
especially
13:33
as
13:33
a
13:33
hands
13:34
on
13:34
owner
13:34
operator
13:35
man,
13:35
you're
13:35
selling
13:35
you.
13:36
I
13:36
felt
13:37
like
13:37
a
13:37
celebrity
13:37
in
13:37
my
13:38
park
13:38
when
13:38
I
13:38
owned
13:38
it.
13:38
And
13:39
there
13:39
were
13:39
plenty
13:39
of
13:39
days
13:39
that
13:40
I
13:40
didn't
13:40
want
13:40
that.
13:40
I
13:40
wanted
13:40
to
13:40
just
13:41
crawl
13:41
under
13:41
a
13:41
rock
13:41
and
13:42
go
13:42
dig
13:42
a
13:42
hole,
13:43
fix
13:43
a
13:43
water
13:43
leak
13:43
or
13:43
something.
13:44
But
13:45
you
13:45
got
13:45
to
13:45
embrace
13:46
that.
13:46
You
13:46
have
13:46
to
13:47
dive
13:47
into
13:47
that.
13:48
Because
13:48
if
13:48
you
13:49
don't
13:49
have
13:49
that
13:49
uniqueness,
13:50
just
13:50
what
13:51
exactly
13:51
what
13:51
you're
13:52
discussing,
13:52
Brian,
13:53
if
13:53
you
13:53
don't
13:53
have
13:53
that,
13:54
why
13:55
are
13:55
they
13:55
coming?
13:55
Every
13:56
park
13:56
I
13:56
go
13:56
to
13:57
has
13:57
a,
13:57
if
13:57
I
13:58
went
13:58
on
13:58
and
13:59
I
13:59
was
13:59
a
13:59
koa,
14:00
so
14:00
I
14:00
felt
14:01
really
14:01
like
14:01
I,
14:02
I
14:02
really
14:02
have
14:02
to
14:02
figure
14:03
this
14:03
out.
14:03
Because
14:03
if
14:03
people
14:04
go
14:04
on
14:04
a
14:04
road
14:04
trip
14:04
and
14:05
they're
14:05
KOA
14:05
campers
14:06
and
14:06
they
14:06
stay
14:07
at,
14:07
I
14:07
don't
14:07
know,
14:07
eight
14:07
or
14:07
nine
14:08
KOAs
14:08
as
14:09
they
14:09
make
14:09
a
14:09
transit
14:10
through
14:10
the
14:10
States,
14:11
seeing
14:11
different
14:11
things.
14:12
They,
14:13
they
14:13
see
14:13
yellow
14:13
shirts,
14:13
they
14:14
see
14:14
cabins,
14:14
they
14:14
see
14:15
the
14:15
guest
14:15
maps.
14:16
They
14:17
got
14:17
a
14:17
pool
14:17
at
14:17
every
14:17
park.
14:18
Maybe
14:18
they
14:18
got
14:18
a
14:18
bounce
14:18
pad
14:19
at
14:19
all
14:19
the
14:19
parks.
14:19
Maybe
14:19
they
14:20
got
14:20
a.
14:20
So
14:20
what?
14:21
What
14:21
in
14:21
the
14:21
world
14:21
am
14:22
I
14:22
going
14:22
to
14:22
do?
14:22
After
14:23
a
14:23
while,
14:23
it's
14:23
like
14:23
the
14:24
perfume
14:24
counter,
14:25
right?
14:25
You
14:25
walk
14:25
past
14:25
and
14:26
they
14:26
keep
14:26
spraying
14:26
you.
14:26
By
14:26
the
14:27
time
14:27
you
14:27
get
14:27
to
14:27
the
14:27
end,
14:27
you're
14:27
like,
14:27
I
14:28
don't
14:28
know
14:28
what
14:28
smells
14:28
like
14:28
what.
14:29
It's
14:29
all
14:29
exactly
14:30
the
14:30
same.
14:30
What
14:30
in
14:30
the
14:30
world
14:30
am
14:31
I
14:31
going
14:31
to
14:31
do?
14:31
So
14:32
you've
14:32
got
14:32
to
14:32
figure
14:32
out
14:32
a
14:32
way
14:33
to
14:33
differentiate
14:34
and
14:34
as
14:34
you
14:35
know,
14:35
you
14:35
know,
14:35
mine,
14:36
I
14:36
always
14:36
go
14:36
back
14:37
to
14:37
conservation
14:38
type
14:39
activities
14:40
because
14:40
they're,
14:41
they're
14:41
inexpensive
14:42
and
14:42
the
14:43
natural
14:43
world
14:43
is
14:44
something
14:44
that
14:44
really
14:45
binds
14:45
us.
14:45
Even
14:45
the
14:46
people
14:46
who
14:46
are
14:46
afraid
14:46
of
14:47
spiders
14:47
or
14:47
snakes
14:47
or
14:48
whatever
14:48
they
14:48
will,
14:49
they
14:49
will
14:49
gravitate
14:50
towards
14:50
it
14:50
if
14:50
you
14:51
give
14:51
them
14:51
a
14:52
safe
14:52
way,
14:52
a
14:52
way
14:53
to
14:53
feel
14:53
safe
14:53
and
14:54
do
14:54
it
14:54
at
14:54
the
14:54
same
14:54
time.
14:55
So
14:56
that's
14:56
how
14:56
I
14:56
did
14:57
it.
14:57
Angele
14:58
sounds
14:58
like
14:58
she's
14:58
got
14:58
some
14:59
really
14:59
great.
14:59
I
14:59
mean,
14:59
I
15:00
don't
15:00
know
15:00
of
15:00
too
15:00
many,
15:01
too
15:01
many
15:01
places
15:01
that
15:02
lean
15:02
into
15:02
Nordic
15:02
spas.
15:03
And
15:03
I
15:03
mean,
15:03
that's
15:04
fantastic.
15:04
But
15:05
that's,
15:05
that's
15:06
how
15:06
every
15:06
glamping
15:07
place
15:07
is
15:07
in
15:07
Canada.
15:08
Oh,
15:08
my
15:08
gosh.
15:08
I've
15:09
got
15:09
it.
15:09
All
15:09
right.
15:09
I'm
15:09
going
15:09
to.
15:10
We
15:10
know
15:10
how
15:10
to
15:10
do
15:10
it
15:10
right
15:11
in
15:11
Canada.
15:11
Spring
15:12
is
15:12
coming.
15:12
I'm
15:13
going
15:13
to
15:13
migrate
15:13
northward
15:14
with
15:14
the
15:14
birds.
15:15
I'm
15:15
just
15:15
going
15:15
to
15:15
come
15:15
up
15:15
and
15:16
Nordic
15:16
spout
15:17
for
15:17
a
15:17
while.
15:17
That
15:17
sounds
15:17
wonderful.
15:18
Yeah.
15:18
I
15:19
need
15:19
to
15:19
get
15:19
on
15:19
the
15:19
other
15:19
side
15:19
of
15:20
that
15:20
border.
15:21
Yeah,
15:21
but
15:22
that's,
15:22
but
15:22
that's.
15:22
So
15:22
that's
15:23
crossover.
15:23
Right.
15:23
And
15:23
then
15:24
we
15:24
move
15:24
to
15:24
the
15:24
RV
15:24
industry.
15:25
I
15:25
think
15:25
it's
15:25
the
15:25
same
15:25
way,
15:25
and
15:26
you
15:26
can
15:26
tell
15:26
me
15:27
if
15:27
I'm
15:27
wrong.
15:28
Eleonore
15:29
and
15:29
Shane,
15:30
but
15:30
I
15:30
think
15:30
it's
15:31
the
15:31
same
15:31
way
15:31
when
15:31
you
15:31
talk
15:32
about
15:32
manufacturers
15:33
of
15:33
RVs.
15:34
I
15:34
think
15:34
there's
15:34
now
15:35
more
15:35
of
15:35
a.
15:36
I
15:36
have,
15:37
I
15:37
have
15:37
a
15:37
choice.
15:38
Lots
15:38
of
15:38
things
15:39
are
15:39
back
15:39
in
15:39
stock
15:40
now.
15:40
I
15:41
have
15:41
the
15:41
ability
15:41
to
15:42
go
15:42
to
15:42
the
15:42
shows
15:42
or
15:42
go
15:43
to
15:43
the
15:43
dealerships
15:43
and
15:44
see
15:44
all
15:45
the
15:45
different
15:45
models
15:45
and
15:45
all
15:46
the
15:46
different
15:46
things
15:47
that
15:47
are
15:47
available
15:48
to
15:48
me.
15:48
I'm
15:49
going
15:49
to
15:49
be
15:49
more
15:49
picky
15:50
now.
15:50
I'm
15:50
going
15:50
to
15:50
demand
15:51
something
15:51
that
15:52
maybe
15:52
isn't
15:53
necessarily
15:54
better
15:54
but
15:55
is
15:55
better
15:56
for
15:56
me,
15:56
if
15:56
that
15:57
makes
15:57
sense.
15:58
And
15:58
so
15:58
I'm
15:58
going
15:58
to
15:59
ask
15:59
questions
15:59
about
15:59
the
15:59
features.
16:00
I'm
16:00
going
16:00
to
16:00
ask
16:00
questions
16:01
about,
16:01
you
16:01
know,
16:02
the
16:02
mileage.
16:02
If
16:03
it's,
16:03
you
16:03
know,
16:03
model
16:04
like
16:04
that.
16:04
I'm
16:04
going
16:04
to
16:04
ask
16:05
questions
16:05
about
16:06
the
16:06
electronics
16:06
and
16:07
all
16:07
that
16:07
and
16:08
I'm
16:08
going
16:08
to
16:08
be
16:08
more
16:08
picky
16:08
and
16:09
maybe
16:09
take
16:09
time
16:09
to
16:09
make
16:10
a,
16:10
a
16:10
decision.
16:11
Is
16:12
that
16:12
fair?
16:12
Eleonore,
16:13
Shane,
16:13
whoever
16:13
wants
16:13
to
16:14
take
16:14
that?
16:16
Well,
16:17
I
16:17
mean,
16:17
I
16:17
think
16:17
obviously
16:18
consumers
16:18
are
16:19
doing
16:19
a
16:19
lot
16:19
more
16:20
research
16:20
than
16:20
they
16:21
were
16:22
before.
16:22
They
16:23
have,
16:23
like
16:23
you
16:23
said,
16:24
they
16:24
have
16:24
more
16:25
options,
16:25
you
16:26
know,
16:26
potentially
16:26
available
16:27
than
16:27
they
16:27
did
16:28
during,
16:28
you
16:28
know,
16:28
during
16:29
the
16:29
pandemic.
16:30
Because
16:31
dealers
16:31
do
16:32
have
16:32
inventory
16:32
on
16:32
their
16:33
lots.
16:34
And,
16:35
you
16:35
know,
16:35
it's,
16:35
it's
16:36
the
16:36
experience.
16:36
As,
16:37
you
16:37
know,
16:38
as
16:38
Angele
16:38
had
16:39
said
16:39
before,
16:39
people
16:39
are
16:40
coming
16:40
for
16:40
experience
16:41
and,
16:41
and
16:42
they
16:42
want
16:42
to
16:43
experience.
16:44
They're
16:44
not
16:44
just
16:45
necessarily
16:45
camping
16:46
they're
16:46
going
16:46
to
16:46
experience
16:47
things,
16:48
whether
16:48
it
16:48
be,
16:48
you
16:48
know,
16:48
outdoors.
16:50
So
16:50
there's,
16:51
you
16:51
know,
16:51
they're
16:51
looking
16:51
at
16:52
their,
16:52
their
16:52
RVs,
16:53
not
16:54
just
16:54
in
16:55
a
16:55
camping
16:55
mode.
16:56
I'm
16:56
not
16:56
just
16:56
going
16:56
to
16:56
take
16:56
it
16:56
to
16:57
the
16:57
campground
16:57
to
16:57
camp.
16:58
Right,
16:59
yeah.
17:00
And
17:00
so
17:00
you
17:00
need
17:00
to
17:00
have
17:01
features
17:01
in
17:01
that
17:01
RV
17:02
that
17:02
fit
17:02
your
17:03
specific
17:03
lifestyle,
17:04
whatever
17:04
that
17:04
is.
17:04
And
17:04
everybody's
17:05
different.
17:05
So
17:06
it
17:06
doesn't
17:06
mean
17:06
one
17:06
manufacturer
17:07
is
17:07
better
17:07
than
17:07
the
17:07
other.
17:08
It
17:08
means
17:08
one
17:08
manufacturer
17:08
is
17:09
better
17:09
than
17:09
the
17:09
other
17:09
for
17:09
that
17:10
specific
17:10
individual
17:11
who
17:11
happens
17:12
to
17:12
be
17:12
purchasing
17:13
that
17:13
RV
17:13
at
17:14
that
17:14
moment.
17:15
And
17:15
obviously
17:15
there's
17:16
lots
17:16
of
17:16
those
17:16
individuals
17:16
who
17:17
are
17:17
still
17:17
purchasing.
17:17
Right,
17:18
but.
17:18
But
17:18
that's
17:19
what
17:19
I'm.
17:20
I
17:20
think
17:20
we're
17:21
agreeing.
17:22
Yeah.
17:22
You
17:23
know,
17:23
and
17:23
to
17:23
add
17:24
what
17:24
Eleonore's
17:24
saying,
17:26
there's
17:27
so
17:27
many
17:27
sources
17:28
on
17:28
the
17:28
Internet,
17:29
whether
17:30
it's
17:30
Facebook
17:31
groups
17:31
or
17:32
ownership
17:32
groups
17:33
or
17:33
YouTube
17:34
videos,
17:35
and,
17:35
and
17:35
people
17:36
are
17:36
doing
17:36
research,
17:37
but
17:38
not
17:38
only
17:38
about
17:39
the
17:39
RV
17:39
lifestyle,
17:40
but
17:40
particular
17:41
brands,
17:42
how
17:42
they,
17:43
how
17:43
they
17:43
get
17:43
treated,
17:44
and
17:44
even
17:44
to
17:45
the
17:45
point
17:45
of
17:45
dealerships.
17:46
And
17:46
there's
17:46
a
17:46
lot
17:47
of
17:47
pressure
17:48
to
17:48
make
17:48
sure
17:48
that
17:48
you
17:49
do
17:49
things
17:49
right,
17:50
because,
17:52
you
17:52
know,
17:54
even
17:54
if
17:54
you
17:54
do,
17:55
you
17:55
don't
17:55
do
17:55
something
17:56
right.
17:56
There
17:56
could
17:56
be
17:57
somebody
17:57
out
17:57
there
17:57
who
17:58
sends
17:58
a
17:58
negative
17:59
comment
17:59
out
18:00
and
18:01
it
18:01
wasn't
18:01
justified,
18:02
but
18:02
everybody
18:03
else,
18:03
it.
18:04
So
18:04
you
18:04
need
18:04
to
18:05
address,
18:05
you
18:05
know,
18:05
all
18:06
those
18:06
things.
18:07
Do
18:07
you
18:07
want
18:07
to
18:07
give
18:07
us
18:07
an
18:08
example
18:08
of
18:08
a
18:08
negative
18:09
comment
18:09
or
18:09
do.
18:09
You
18:09
want
18:10
to
18:10
just,
18:10
you
18:10
know,
18:11
it
18:12
could
18:12
be
18:12
hypothetically,
18:13
Brian.
18:13
Oh,
18:14
it's
18:14
like,
18:14
okay,
18:15
these,
18:15
these
18:15
guys
18:16
don't
18:17
take
18:17
it
18:17
there.
18:18
You
18:18
know,
18:18
I
18:19
took
18:19
my
18:19
unit
18:19
in
18:19
there
18:20
and
18:21
they
18:21
didn't
18:22
fix
18:22
my
18:22
link.
18:23
You
18:23
know,
18:23
things
18:24
like
18:24
that.
18:24
You
18:24
know,
18:24
really
18:25
basic
18:25
stuff.
18:25
But
18:25
it
18:26
could
18:26
be
18:26
a
18:26
lot,
18:26
you
18:26
know,
18:27
a
18:27
lot
18:27
more
18:27
in
18:27
depth,
18:28
too.
18:28
But
18:29
I
18:30
think
18:30
getting,
18:30
getting
18:30
to
18:31
Angele.
18:32
I,
18:33
I'm.
18:33
I'm.
18:36
But
18:37
is
18:37
that
18:37
how
18:37
I.
18:37
I
18:38
pronounce
18:38
your
18:38
name?
18:38
Yes.
18:39
Angele.
18:40
Angele.
18:40
Okay.
18:41
So,
18:42
you
18:42
know,
18:43
I've
18:43
ever
18:43
heard
18:43
Shane
18:44
speak
18:44
French
18:44
before.
18:45
I
18:45
don't
18:45
know
18:45
if
18:45
it
18:46
was
18:46
actually
18:46
accurate.
18:47
I
18:47
actually
18:47
don't
18:48
even
18:48
know
18:48
if
18:48
it
18:48
was
18:48
French.
18:49
It
18:49
just
18:49
sounded
18:49
French.
18:50
No,
18:50
that
18:50
was.
18:50
That
18:51
was
18:51
very
18:51
highly
18:52
French.
18:52
Okay.
18:54
But
18:54
anyway,
18:55
it's
18:56
not
18:56
a.
18:57
It
18:57
is
18:58
important
18:58
to
18:58
have
18:59
some
19:01
features
19:01
at
19:02
any
19:02
business,
19:03
especially
19:03
glamping
19:04
experiences.
19:05
To
19:05
what
19:06
point
19:06
and
19:06
extension,
19:07
you
19:07
know,
19:07
do
19:07
you
19:08
need
19:08
to
19:08
go
19:08
saunas
19:09
if.
19:09
If
19:09
your
19:10
people
19:10
are
19:11
demanding
19:11
them
19:11
or
19:12
hot
19:12
tubs
19:13
or
19:13
whatever?
19:13
But
19:14
I
19:14
think
19:15
campgrounds
19:16
especially
19:16
and
19:16
glamping
19:17
experience,
19:17
it's
19:18
give
19:19
the
19:19
customer
19:20
good
19:20
customer
19:21
service.
19:22
And
19:22
it,
19:22
you
19:23
know,
19:23
it's
19:23
basic
19:24
stuff.
19:25
And
19:26
sometimes
19:26
we
19:27
don't.
19:27
We
19:27
don't
19:28
see
19:28
that
19:28
it's
19:29
It's
19:29
a
19:30
thank
19:30
you.
19:30
It's
19:30
treating
19:31
them
19:31
well
19:31
at
19:31
the
19:32
introduction.
19:32
It's.
19:33
Why
19:33
do
19:33
you
19:33
think
19:33
that
19:33
is,
19:34
Shane?
19:34
Like,
19:35
why?
19:35
I
19:35
mean,
19:35
not.
19:36
I
19:36
mean,
19:36
we're
19:36
not
19:36
talking
19:37
about
19:37
the
19:37
RV
19:37
industry
19:38
or
19:38
obviously
19:39
there
19:39
are
19:39
people
19:39
within
19:39
the
19:39
RV
19:40
industry
19:40
who
19:40
don't
19:40
do
19:40
that
19:41
well,
19:41
but
19:41
same
19:41
with
19:42
campgrounds.
19:42
Same
19:43
with
19:43
marketing
19:43
agencies.
19:44
Same
19:44
with
19:44
glamping.
19:45
Why
19:45
do
19:45
you
19:45
think
19:46
it's
19:46
so
19:46
hard
19:46
for
19:46
people?
19:47
Or
19:47
is
19:47
it
19:48
not
19:48
hard
19:48
and
19:48
they're
19:48
just
19:49
willingly
19:49
saying
19:50
in
19:51
some
19:51
cases
19:51
that
19:51
I
19:51
don't
19:52
want
19:52
to
19:52
care
19:52
about
19:53
that?
19:54
I
19:55
think
19:55
it's
19:55
a.
19:55
It's.
19:56
It's
19:56
a.
19:58
There's
19:58
a
19:59
lot
19:59
of
19:59
factors.
20:00
There's
20:00
a
20:01
lot
20:01
of
20:01
pressure.
20:01
There's
20:02
less
20:02
employees.
20:03
I
20:03
think
20:04
more
20:04
people
20:04
feel
20:04
that
20:05
it's
20:05
okay
20:05
to
20:05
complain
20:06
more
20:06
these
20:06
days.
20:07
So,
20:08
you
20:08
know,
20:08
it's
20:09
hard
20:09
for
20:09
a
20:09
business
20:10
owner
20:10
sometimes
20:10
not
20:11
to
20:11
get
20:11
down
20:11
on
20:11
themselves,
20:13
you
20:13
know,
20:13
to
20:14
disregard
20:14
all
20:14
those
20:15
negative
20:15
comments
20:15
and
20:16
then
20:16
the
20:16
next
20:16
customer
20:17
that
20:17
walks
20:17
through
20:17
the
20:18
door
20:18
to
20:18
be
20:18
positive.
20:20
But,
20:20
you
20:21
know,
20:21
I
20:21
think
20:21
it's.
20:23
It's
20:23
more
20:23
of
20:23
a
20:24
societal
20:24
thing
20:25
now,
20:25
and
20:25
maybe
20:26
it's
20:26
not
20:28
exemplified
20:30
to
20:30
your
20:30
workers
20:31
or,
20:32
you
20:32
know,
20:32
out
20:32
there
20:32
as
20:33
much
20:33
as
20:33
it
20:34
used
20:34
to
20:34
be.
20:34
I
20:34
remember,
20:35
man,
20:36
you
20:36
know,
20:36
my
20:36
day
20:36
with
20:37
the
20:37
finance
20:37
companies,
20:38
we
20:38
used
20:38
to
20:38
go
20:38
through
20:38
customer
20:39
service
20:39
seminars
20:40
at
20:40
least
20:41
twice
20:41
or
20:41
three
20:42
times
20:42
a
20:43
year.
20:43
And
20:45
I'm
20:45
just
20:45
not
20:45
sure
20:46
if
20:46
some
20:46
of
20:46
those
20:47
things
20:47
are
20:47
being,
20:48
you
20:49
know,
20:49
funneled
20:49
out
20:50
as
20:50
much
20:50
as
20:50
before.
20:51
Lisa,
20:52
would
20:52
you
20:52
hand
20:52
me
20:53
my.
20:53
I'm
20:53
sorry,
20:53
I
20:53
gotta
20:53
ask
20:54
Lisa
20:54
for
20:54
my
20:54
phone
20:54
because
20:54
there's
20:55
a
20:55
stat
20:55
that
20:55
I
20:55
wanted
20:55
to
20:55
pull
20:56
up
20:56
related
20:56
to
20:56
this.
20:57
So
20:58
we
20:58
were
20:58
having
20:58
a
20:58
conversation,
20:59
and
20:59
here's
20:59
what
21:00
I
21:00
mean,
21:00
we
21:00
were
21:00
having
21:00
a
21:00
conversation.
21:01
I
21:01
think
21:02
it
21:02
was
21:02
last
21:02
week,
21:03
maybe
21:03
for
21:03
anybody
21:04
who
21:04
was
21:04
watching
21:04
the
21:04
show.
21:05
Obviously,
21:05
I
21:05
wasn't
21:05
paying
21:05
attention.
21:07
I
21:07
think
21:08
last
21:08
week,
21:08
Casey
21:09
Cochran
21:09
was
21:09
on
21:09
the
21:10
show
21:10
from
21:10
Camp
21:10
Spot.
21:10
Either
21:11
that
21:11
it
21:11
was
21:11
the
21:11
week
21:11
before,
21:12
and
21:13
we
21:13
were
21:13
talking
21:13
about.
21:13
We
21:14
had
21:15
someone
21:15
on
21:15
the
21:15
show
21:16
who
21:16
was
21:17
talking
21:17
about
21:18
the
21:18
amount
21:18
of
21:19
cancellations
21:19
that
21:20
people
21:20
had,
21:20
and
21:21
it
21:21
was
21:21
kind
21:21
of
21:21
like
21:21
a.
21:22
It
21:22
was
21:22
a
21:22
campground
21:22
owner.
21:23
She
21:23
was
21:23
one
21:23
of
21:23
the
21:23
special
21:23
guests,
21:24
and
21:24
she
21:24
was
21:24
just
21:24
talking
21:25
about.
21:25
And
21:25
it's.
21:25
The
21:25
perception,
21:26
I
21:26
think,
21:26
is
21:27
different
21:27
as
21:27
a
21:27
campground
21:28
owner
21:28
or
21:28
a
21:28
business
21:29
owner
21:29
of
21:30
the
21:30
volume
21:30
of
21:31
perhaps
21:31
negativity
21:32
or
21:33
cancellations
21:33
or
21:34
whatever
21:34
we're
21:34
talking
21:34
about
21:35
that
21:35
exists
21:35
out
21:35
there.
21:36
Because
21:37
you're
21:37
in
21:37
your
21:37
own
21:37
bubble,
21:38
right?
21:38
And
21:39
because
21:40
psychologically
21:40
wise.
21:41
And
21:41
Harvard
21:41
did
21:42
studies
21:42
on
21:42
this,
21:42
right?
21:43
Especially
21:43
for
21:43
negative
21:43
reviews.
21:44
But
21:44
when
21:44
you
21:45
hear
21:45
something
21:46
bad,
21:46
your
21:47
mood
21:47
goes
21:47
down
21:48
and
21:48
stays
21:48
down
21:49
much
21:49
longer
21:50
and
21:50
then
21:50
comes
21:51
back
21:51
up
21:51
versus
21:51
hearing
21:52
something
21:52
Good.
21:52
And
21:52
then
21:52
you
21:53
kind
21:53
of
21:53
go
21:53
right
21:53
back
21:54
to
21:54
your
21:54
happy
21:54
medium
21:55
place.
21:55
Right.
21:56
And
21:57
so
21:57
I'm
21:57
wondering,
21:57
like,
21:58
I'm
21:58
not
21:58
saying
21:58
you're
21:59
wrong
21:59
at
21:59
all,
22:00
Shane.
22:00
Obviously
22:01
consumers
22:02
are
22:02
complaining.
22:03
Maybe
22:03
not
22:04
more
22:04
today,
22:04
but
22:04
they're
22:05
definitely
22:05
more
22:05
vocal
22:06
and
22:06
more
22:06
visible
22:07
and
22:07
have
22:08
more
22:08
power
22:08
because
22:09
of
22:09
social
22:10
media
22:10
and
22:10
all
22:10
the
22:11
different
22:11
media
22:12
channels
22:12
out
22:12
there.
22:13
But
22:14
I'm
22:14
trying
22:14
to
22:14
find
22:14
this
22:15
stat
22:15
because
22:15
Casey
22:15
was
22:16
kind
22:16
enough
22:16
to
22:16
look
22:17
it
22:17
up
22:17
for
22:17
me
22:18
afterwards
22:19
and
22:19
apparently
22:20
I
22:20
just
22:20
talked
22:20
to
22:20
him
22:21
too
22:21
much
22:21
on
22:21
Slack.
22:22
So
22:22
I'm
22:22
trying
22:22
to
22:22
scroll
22:22
up
22:23
through
22:24
here,
22:26
but
22:26
it
22:26
was
22:26
a
22:26
number.
22:29
Those
22:29
are.
22:30
Okay.
22:30
Someone
22:30
said
22:30
cancellations
22:31
are
22:31
20
22:31
and
22:32
chargebacks
22:32
were
22:32
a
22:33
huge
22:33
issue.
22:34
They're
22:34
only.
22:35
They
22:35
are
22:35
only
22:35
at
22:35
11
22:36
to
22:36
12%
22:37
for
22:37
cancellations,
22:39
which
22:39
is
22:39
still
22:39
high.
22:40
That's
22:40
kind
22:41
of
22:41
still
22:41
like
22:42
surprises
22:42
me
22:42
a
22:42
little
22:42
bit
22:43
if
22:43
you
22:43
want
22:43
to
22:43
wait
22:44
on
22:44
that
22:44
sec,
22:44
Greg.
22:45
But
22:46
then
22:46
chargebacks
22:46
are
22:47
less
22:47
than
22:47
1%
22:48
of
22:48
those,
22:49
so
22:49
chargebacks
22:50
are
22:50
not
22:50
as
22:50
big
22:50
of
22:51
a.
22:51
And
22:51
again,
22:51
I
22:51
know
22:51
you're
22:52
not
22:52
in
22:52
the
22:52
campground
22:53
industry,
22:55
you
22:55
know,
22:55
and
22:55
that's
22:55
just
22:56
to
22:56
be
22:56
clear,
22:56
that's
22:56
from
22:56
Camp
22:57
Spots
22:57
data.
22:57
That's
22:58
not
22:58
all
22:58
of
22:58
the
22:58
industry,
22:59
but
22:59
they
22:59
have
22:59
a
22:59
huge
23:00
representation
23:01
of
23:01
thousands
23:02
of
23:02
parks
23:02
that
23:02
they
23:02
could
23:02
pull
23:03
that
23:03
information
23:03
from.
23:04
Yeah,
23:04
like
23:04
3,
23:05
000
23:05
parks
23:05
now,
23:05
I
23:06
think,
23:06
right
23:06
at
23:06
Camp
23:06
Spot.
23:07
Yeah,
23:07
like
23:07
something
23:08
like
23:08
that.
23:08
So
23:08
that's.
23:09
I
23:09
mean,
23:09
that's
23:09
a
23:09
pretty
23:09
good
23:10
chunk
23:11
and
23:11
that.
23:11
I
23:12
think
23:12
you're
23:12
right,
23:12
Brian.
23:13
That
23:13
is.
23:13
That's
23:14
just
23:14
human
23:14
nature.
23:15
It.
23:16
They're
23:16
11
23:17
to
23:17
12,
23:17
but
23:17
when
23:18
you
23:18
talk
23:18
to
23:18
people,
23:18
they're
23:18
like,
23:19
it's
23:19
20,
23:19
it's
23:20
30,
23:20
it's
23:20
five
23:21
out
23:21
of
23:21
every
23:21
10
23:21
people.
23:22
Everybody
23:22
does
23:22
it
23:23
complaining.
23:23
Everybody's
23:24
complaining.
23:25
It's
23:25
just
23:25
part
23:26
of
23:26
who
23:26
we
23:26
are
23:26
as
23:26
creatures,
23:27
you
23:28
know,
23:28
and
23:28
that
23:29
can
23:29
be
23:29
hard
23:29
to
23:29
get
23:29
around.
23:30
Especially
23:31
again,
23:31
going
23:32
back
23:32
to
23:33
those
23:33
owner
23:33
operators.
23:34
When
23:34
you're
23:34
out
23:34
there
23:34
and
23:35
you
23:35
are
23:35
in
23:36
it
23:36
every
23:37
day
23:38
to,
23:39
to
23:39
kind
23:39
of
23:39
go
23:39
back
23:39
to
23:40
what.
23:40
What
23:40
Shane
23:40
was
23:40
saying.
23:42
Maybe
23:42
it's
23:43
just
23:43
because
23:43
you're
23:44
so
23:44
mired
23:44
down
23:45
and
23:45
tired
23:45
and
23:45
trying
23:46
to
23:46
wear
23:46
every
23:46
hat.
23:47
And
23:47
I
23:47
know
23:47
until
23:48
I
23:48
got
23:48
my
23:48
park
23:49
organized,
23:50
okay,
23:50
I
23:51
never
23:51
got
23:51
my
23:51
park
23:51
organized.
23:52
I
23:52
felt
23:52
like
23:52
I
23:52
was
23:52
wearing
23:53
all
23:53
the
23:53
hats
23:53
right
23:53
up
23:53
until
23:53
the
23:54
end.
23:54
I'm
23:54
not
23:54
gonna
23:54
lie
23:54
to
23:54
anybody.
23:55
It.
23:56
When,
23:56
when
23:56
something
23:57
like
23:57
that
23:57
came
23:57
through,
23:58
it
23:58
feels
23:58
very
23:59
personal
23:59
and
24:00
it
24:00
sometimes
24:00
is
24:00
really
24:01
hard
24:01
to
24:01
separate.
24:02
But,
24:03
you
24:03
know,
24:03
and
24:03
seeing
24:04
stats
24:04
like
24:04
that,
24:04
I
24:05
bet
24:05
you
24:05
could
24:05
show
24:05
that
24:05
to
24:06
owners
24:06
all
24:06
day
24:06
long
24:06
and
24:07
they
24:07
go,
24:07
no,
24:07
no,
24:07
it's
24:07
much
24:08
higher
24:08
at
24:08
my
24:08
place.
24:08
But
24:08
they've
24:09
never
24:09
actually
24:09
put
24:10
sat
24:11
down
24:11
with
24:11
their
24:11
reviews.
24:12
Yeah,
24:12
they've
24:13
never
24:13
done
24:13
the
24:13
data,
24:13
but.
24:13
And
24:14
it's.
24:14
It's
24:14
hard
24:14
because
24:15
now
24:15
you're
24:16
operating
24:16
on
24:16
emotion.
24:17
And
24:17
really,
24:18
in
24:18
order
24:18
to
24:18
get
24:18
your
24:19
work
24:19
done
24:19
and
24:20
run
24:20
a
24:20
successful
24:21
business,
24:21
you
24:21
somehow
24:22
got
24:22
to
24:22
remove
24:23
emotion.
24:24
But
24:25
that's
24:25
like
24:25
telling
24:26
somebody,
24:26
you
24:27
know,
24:27
be
24:27
less
24:27
human
24:28
when
24:28
you
24:28
run
24:28
your.
24:29
Yeah,
24:29
I
24:29
don't
24:29
think
24:29
the
24:29
answer
24:30
is.
24:30
Is
24:30
less
24:31
emotion,
24:32
like,
24:32
because
24:32
of.
24:32
For
24:33
the
24:33
reasons
24:33
you
24:33
just
24:33
said.
24:34
It's
24:35
amazing
24:35
how
24:35
we
24:35
find
24:36
weird
24:36
things
24:36
to
24:36
talk
24:36
about
24:36
on
24:37
the
24:37
show.
24:37
Right.
24:37
Never
24:37
know
24:38
what's
24:38
going
24:38
to
24:38
happen
24:38
when
24:38
we
24:39
start
24:39
talking.
24:40
I
24:40
don't
24:41
think
24:41
it's
24:41
an
24:41
emotion
24:41
thing.
24:42
I
24:42
think
24:42
it's.
24:43
It's
24:43
an.
24:44
There.
24:44
There
24:44
must
24:44
be
24:45
a
24:45
way
24:45
for
24:45
you
24:45
to
24:47
triage,
24:48
compartmentalize,
24:49
departmentalize,
24:50
whatever
24:50
the
24:50
word
24:50
is
24:51
after
24:51
you
24:52
hear
24:52
that
24:52
feedback,
24:53
whether
24:54
it
24:54
is
24:54
by
24:54
email
24:55
or
24:55
an
24:55
online
24:56
review
24:56
or
24:56
in
24:56
person,
24:57
which
24:57
are
24:57
even
24:58
harder
24:58
to
24:58
deal
24:58
with.
24:59
But
24:59
understanding
25:01
did
25:02
that
25:02
customer
25:03
not
25:04
even
25:04
have
25:04
a
25:04
legitimate
25:05
complaint?
25:05
Although
25:05
that's
25:06
part
25:06
of
25:06
it.
25:07
But
25:07
was
25:07
their
25:07
perception
25:09
that
25:09
their
25:09
complaint
25:10
was
25:10
legitimate
25:11
doesn't
25:12
make
25:12
them
25:12
right
25:12
or
25:12
wrong.
25:12
The
25:13
customer
25:13
is
25:13
certainly
25:13
not
25:14
always
25:14
right.
25:16
But
25:17
then
25:18
if
25:18
it
25:18
was
25:19
legitimate
25:20
or
25:21
legitimate
25:22
through
25:22
their
25:22
perception,
25:23
then
25:24
how
25:24
do
25:24
I
25:25
either
25:25
fix
25:25
it
25:26
or
25:27
fix
25:27
the
25:27
perception
25:28
that
25:28
it
25:28
was
25:29
a
25:29
problem?
25:30
And
25:30
then
25:30
the
25:30
ones
25:31
that
25:31
aren't
25:31
falling
25:31
into
25:32
that
25:32
category,
25:33
I,
25:33
like,
25:33
just
25:34
toss
25:34
them
25:34
away.
25:34
The
25:34
guy
25:35
was
25:35
an
25:35
asshole
25:35
or
25:35
whatever,
25:36
right?
25:36
Yeah.
25:37
Yeah.
25:37
And
25:38
you're.
25:38
You
25:38
hit
25:39
on
25:39
something
25:39
that
25:40
I've
25:40
talked
25:40
to
25:41
multiple
25:41
clients
25:41
about
25:42
and
25:42
just
25:43
people
25:43
in
25:43
my
25:43
network
25:43
that
25:44
are.
25:44
That
25:44
are
25:44
park
25:44
owners,
25:45
that
25:45
aren't
25:45
clients
25:46
of
25:46
Camp
25:46
Strategy
25:47
and
25:48
its
25:48
perspective.
25:49
Because
25:50
perception,
25:51
you.
25:52
You
25:52
can't
25:52
change.
25:53
If
25:53
I
25:53
see
25:53
red
25:54
and
25:54
you
25:54
see
25:54
blue,
25:55
our
25:55
rods
25:56
and
25:56
cones
25:56
just
25:56
aren't
25:56
lining
25:57
up,
25:57
man.
25:57
We're
25:57
never
25:57
going
25:58
to
25:58
see.
25:58
You're
25:58
never
25:58
going
25:58
to
25:59
see
25:59
red
25:59
where
25:59
I
25:59
see
25:59
it,
25:59
if
26:00
you're
26:00
always
26:00
seeing
26:00
blue.
26:01
But
26:02
perhaps
26:02
the
26:03
difference
26:03
is
26:03
in
26:03
our
26:04
perspectives.
26:04
Maybe
26:05
you're
26:05
looking
26:05
at
26:05
it
26:06
from
26:06
over
26:07
there
26:07
at
26:07
a
26:07
different
26:07
angle,
26:08
and
26:08
I'm
26:08
really
26:08
close
26:09
to
26:09
it.
26:10
So
26:10
we
26:10
need
26:10
to
26:11
find
26:11
a
26:11
way
26:11
to
26:11
bring
26:11
those
26:12
perspectives
26:12
closer
26:13
together,
26:14
and
26:14
then
26:14
you
26:14
have
26:14
a
26:15
chance
26:15
to
26:16
understand
26:16
one
26:17
another's
26:17
perceptions.
26:18
From
26:18
there,
26:19
you
26:19
can
26:19
build
26:19
on
26:20
something.
26:20
And
26:21
so
26:21
that's
26:22
incumbent
26:22
on
26:22
an
26:22
owner,
26:23
operator,
26:23
manager
26:24
to
26:24
try
26:24
to
26:24
do
26:24
with
26:24
that
26:25
guest.
26:25
And
26:26
it's
26:26
also
26:26
incumbent
26:27
on
26:27
that
26:27
owner
26:27
operator
26:28
to
26:28
look
26:28
at
26:29
that
26:29
realistically
26:29
and
26:30
go,
26:30
you
26:30
know
26:30
what?
26:30
Maybe
26:31
they
26:31
said
26:31
some
26:31
hurtful
26:31
things,
26:31
but
26:32
there's
26:32
a
26:32
kernel
26:32
of
26:32
truth
26:32
in
26:33
here.
26:33
I
26:33
need
26:33
to
26:34
find
26:34
that,
26:34
separate
26:35
it
26:35
out,
26:35
erase
26:36
the
26:36
emotional
26:36
part
26:37
and
26:37
use
26:37
that
26:37
kernel
26:38
of
26:38
truth
26:38
to
26:38
improve
26:39
my
26:39
operation,
26:40
to
26:40
improve
26:40
My
26:40
facilities,
26:41
whatever
26:41
it
26:42
was
26:42
that,
26:42
that
26:43
started
26:43
that,
26:44
I
26:44
can
26:44
take
26:45
that
26:45
and
26:45
use
26:45
it,
26:46
but
26:46
I
26:46
can't
26:47
allow
26:47
myself
26:48
to
26:48
hold
26:49
on
26:49
to
26:49
the,
26:49
you
26:49
know,
26:49
if
26:50
they
26:50
write
26:50
some
26:50
awful
26:51
things
26:51
about
26:51
you
26:51
and
26:51
your
26:51
family,
26:52
which
26:52
I,
26:52
I
26:53
had
26:53
done,
26:53
I,
26:54
yeah,
26:54
wouldn't
26:54
even
26:55
want
26:55
to
26:55
get
26:55
into
26:55
it.
26:55
I
26:55
still
26:56
have
26:56
a
26:56
list.
26:56
I've
26:56
sold
26:57
my
26:57
park
26:57
four
26:57
years
26:57
ago
26:58
and
26:58
in
26:58
the
26:58
back
26:58
of
26:58
my
26:58
mind
26:59
I
26:59
can
26:59
tell
26:59
you
27:00
the
27:00
last
27:00
name
27:00
and
27:00
site
27:01
number
27:01
of
27:01
every,
27:02
every
27:03
client
27:03
that
27:03
when
27:04
they
27:04
went
27:04
home
27:04
on
27:05
a
27:05
Sunday,
27:05
I
27:05
wanted
27:05
to
27:06
get
27:06
out
27:06
the
27:06
excavator
27:07
and
27:07
dig
27:07
a
27:07
giant
27:07
hole
27:08
and
27:08
push
27:08
all
27:09
their
27:09
belongings.
27:10
They're,
27:11
they're
27:11
all
27:11
still
27:12
in
27:12
there.
27:12
You're
27:12
laughing
27:13
because
27:13
it's
27:13
true.
27:13
You,
27:13
like,
27:14
you,
27:14
you
27:14
just,
27:15
you
27:15
feel
27:15
that
27:15
sometimes,
27:16
but
27:16
you
27:17
put
27:17
it
27:17
away,
27:17
you
27:18
go
27:18
on
27:18
with
27:18
your
27:18
business
27:19
and
27:19
you
27:19
try
27:19
really
27:20
hard
27:20
to
27:21
see
27:21
if
27:21
you
27:21
can
27:22
get
27:23
the
27:23
perspectives
27:24
closer
27:24
together.
27:25
I
27:25
think
27:25
that's
27:25
the
27:25
only
27:26
way
27:26
you
27:26
do
27:26
it.
27:26
Because
27:26
perspective
27:27
informs
27:28
perception.
27:31
Yeah,
27:32
absolutely.
27:32
I
27:32
mean,
27:33
we
27:33
look
27:33
at,
27:34
and
27:34
then
27:34
you
27:34
look
27:34
at.
27:34
So
27:35
how's
27:35
that
27:35
tie
27:35
back,
27:35
Shane,
27:36
to
27:36
the
27:36
RV
27:36
industry
27:37
and
27:37
what
27:37
you
27:37
were
27:37
talking
27:37
about?
27:38
Right,
27:38
because
27:39
I
27:39
mean,
27:39
let's
27:40
have
27:40
an
27:40
honest
27:40
conversation
27:41
here
27:41
for
27:42
a
27:42
second.
27:43
Like,
27:43
we
27:43
both
27:44
know
27:44
that
27:44
there
27:44
are
27:44
not
27:45
as
27:45
many
27:45
problems
27:46
with
27:46
RVs
27:47
as
27:49
we're
27:50
perhaps
27:50
led
27:50
to
27:50
believe
27:51
by
27:51
the
27:51
volume
27:52
of
27:52
people
27:52
screaming
27:53
and
27:53
shouting
27:53
on
27:53
social
27:53
media
27:54
or
27:54
by
27:54
the
27:55
perception
27:55
of
27:56
just
27:57
dealers,
27:57
for
27:57
one
27:58
example,
27:58
of
27:58
the
27:58
amount
27:59
of
27:59
people
27:59
who
27:59
come
27:59
into
27:59
their
28:00
dealerships
28:00
and
28:00
complain.
28:01
But
28:01
also
28:03
there
28:03
are
28:03
problems
28:04
with
28:04
some
28:05
RV
28:05
manufacturers,
28:07
some
28:08
of
28:08
whom
28:08
who
28:08
are
28:08
better,
28:09
some
28:09
of
28:09
whom
28:10
who
28:10
are
28:10
worse,
28:11
some
28:11
of
28:11
whom
28:12
put
28:12
into
28:12
place
28:12
customer
28:13
service,
28:13
some
28:13
of
28:13
whom
28:14
don't.
28:14
We're
28:14
not
28:14
here
28:14
to
28:15
call
28:15
out
28:15
people.
28:15
Right,
28:17
but
28:17
so
28:17
how
28:17
do
28:17
we,
28:19
or
28:19
do
28:19
we
28:20
care
28:20
enough,
28:21
should
28:21
we
28:21
care
28:21
enough
28:22
to
28:22
change
28:22
that
28:22
perception
28:24
from
28:24
a
28:24
20,000
28:25
foot
28:25
view
28:25
of,
28:26
on
28:26
the
28:26
RV
28:26
industry
28:26
as
28:27
a
28:27
whole.
28:32
I
28:32
don't
28:32
know
28:32
how
28:32
you,
28:33
you
28:33
know,
28:34
what
28:34
is
28:34
it?
28:35
Perception
28:35
and
28:36
perspective?
28:36
What
28:36
did
28:37
you
28:37
say,
28:37
Greg?
28:38
Yeah,
28:38
yeah,
28:38
I
28:39
really,
28:39
the
28:39
perspective,
28:40
your,
28:40
your
28:40
perspective
28:41
informs
28:41
your
28:42
perception.
28:42
Yeah.
28:43
You
28:43
know,
28:44
so,
28:45
you
28:45
know,
28:45
I,
28:46
I,
28:46
you
28:47
can
28:47
argue
28:47
with
28:47
somebody,
28:48
you
28:48
know,
28:48
it's,
28:48
it's
28:48
listening
28:49
to
28:49
them
28:49
out.
28:50
I
28:50
think
28:50
it,
28:51
it's
28:51
just,
28:52
you
28:53
know,
28:53
trying
28:53
to
28:53
come
28:54
to
28:54
a,
28:55
an
28:56
agreement
28:56
of,
28:56
of
28:57
why
28:57
they
28:57
feel
28:57
that
28:57
way
28:58
and
28:58
what
28:58
could
28:58
be
28:59
done.
29:00
But
29:01
not
29:01
even
29:01
to
29:01
the,
29:01
not
29:01
even
29:02
to
29:02
the
29:02
individual.
29:02
Right.
29:03
And
29:03
I'm
29:03
sorry,
29:03
I
29:03
didn't
29:03
interrupt
29:04
you.
29:04
No,
29:04
not
29:04
even
29:04
to
29:05
the
29:05
individual.
29:06
Because
29:06
we're
29:06
not
29:06
going
29:06
to
29:06
solve
29:07
like
29:07
some
29:07
people,
29:08
as
29:08
we
29:08
just
29:08
talked
29:08
about
29:09
in
29:09
campgrounds
29:09
are
29:10
just,
29:12
but
29:12
that,
29:12
but
29:12
they're
29:13
not
29:13
new.
29:13
Right.
29:14
Like,
29:15
it.
29:15
It
29:15
feels
29:16
like
29:16
they're
29:16
new
29:17
because
29:17
of
29:17
social
29:17
media
29:18
and
29:18
blogs
29:19
and
29:19
all
29:19
the
29:19
places
29:20
that
29:20
they
29:20
can
29:20
be
29:21
seen
29:21
and
29:21
heard.
29:22
But
29:23
there
29:23
have
29:23
always
29:24
been
29:25
assholes
29:26
at
29:26
camp.
29:26
Probably
29:27
the
29:27
same
29:27
percentage
29:28
in
29:28
the
29:28
1940s
29:29
as
29:29
there
29:29
is
29:30
today.
29:31
Right.
29:31
Or
29:31
whatever
29:31
decade
29:32
you
29:32
want
29:32
to
29:32
pick.
29:33
The.
29:34
The
29:34
question
29:34
I
29:35
think
29:35
is.
29:35
Is
29:36
as.
29:36
Or
29:37
I
29:37
guess
29:37
the
29:37
question
29:38
I
29:38
am
29:39
trying
29:39
to
29:39
ask
29:39
you,
29:39
which
29:40
may
29:40
be
29:40
the
29:40
wrong
29:41
question,
29:41
but
29:42
is,
29:42
you
29:43
know,
29:43
is
29:44
it
29:44
something
29:44
that
29:45
the
29:45
RV
29:46
industry
29:47
has
29:47
on
29:48
their
29:48
radar
29:48
to.
29:50
And
29:50
maybe
29:51
it's
29:51
not
29:51
even
29:51
the
29:51
RV
29:51
industry's
29:52
job,
29:52
but
29:53
is
29:53
there
29:53
a
29:53
way
29:53
we
29:53
can
29:53
provide
29:54
education
29:54
around
29:54
this
29:55
to
29:55
help?
29:56
Like,
29:57
obviously
29:57
the
29:57
consumers
29:57
who
29:58
are
29:58
going
29:58
to
29:58
be
29:58
vocal
29:59
are
29:59
not
29:59
going
29:59
to
30:00
go
30:00
away,
30:01
but
30:02
is
30:02
there
30:02
a
30:02
way
30:03
to.
30:03
And
30:04
it
30:04
needs
30:04
to
30:04
be
30:04
done
30:05
in
30:05
the
30:05
campground
30:05
industry
30:05
too?
30:06
In
30:06
the
30:06
glamping
30:06
industry
30:06
too.
30:07
And
30:07
I'm
30:07
not
30:07
picking
30:07
on
30:07
the
30:07
RV
30:08
industry.
30:08
Right.
30:09
But
30:09
you
30:09
guys
30:10
are
30:10
here.
30:11
Maybe
30:11
you
30:11
won't
30:12
come
30:12
back
30:12
next
30:12
month,
30:15
but
30:15
does
30:15
that
30:15
make
30:15
sense?
30:17
Well,
30:17
it's
30:17
managing
30:18
consumer
30:18
expectations,
30:19
right?
30:19
That's
30:20
a
30:20
lot
30:20
of
30:20
it.
30:20
Is.
30:21
Is.
30:22
Which
30:22
we
30:23
hope
30:23
that
30:23
our
30:23
dealers
30:24
do
30:25
when.
30:26
When
30:26
they
30:26
have
30:27
a
30:27
new
30:28
consumer
30:28
that
30:28
comes
30:28
into
30:29
their
30:29
dealership.
30:30
You
30:30
know,
30:31
we
30:31
do
30:31
know
30:31
also
30:32
some
30:32
of
30:32
the
30:32
RVDA's
30:33
provincial
30:33
associations
30:34
as
30:34
well.
30:34
And
30:35
I
30:35
know
30:35
it
30:35
happens
30:35
in
30:35
the
30:36
state
30:36
as
30:36
well,
30:36
have,
30:37
you
30:37
know,
30:38
consumer
30:38
education
30:39
sessions,
30:40
whether
30:41
it
30:41
be,
30:41
you
30:41
know,
30:42
the
30:42
lifestyle
30:43
seminars
30:43
that
30:44
the
30:44
RV
30:45
Alberta
30:45
puts
30:46
on,
30:46
but,
30:47
you
30:47
know,
30:47
education
30:47
and
30:48
training
30:48
for
30:48
consumer
30:48
is
30:49
huge.
30:49
And
30:49
whether
30:49
it
30:50
comes
30:50
from,
30:50
you
30:51
know,
30:51
at
30:51
a
30:51
rally
30:51
with
30:51
your
30:52
manufacturer,
30:52
at
30:52
a
30:53
camp,
30:53
at
30:53
a
30:53
dealership,
30:54
we
30:54
just
30:54
need
30:55
to
30:55
make
30:55
sure
30:55
as
30:55
an
30:55
industry,
30:56
collectively,
30:56
that
30:57
we're.
30:57
We're
30:57
managing
30:58
those
30:58
expectations.
30:59
We're
30:59
letting
31:00
people
31:00
know
31:00
what's
31:00
available.
31:01
I
31:01
mean,
31:01
even
31:01
for
31:01
Angele,
31:02
right.
31:02
She
31:02
might
31:03
be
31:03
like,
31:03
no,
31:03
these
31:03
sites
31:04
don't
31:04
have
31:04
saunas,
31:05
you
31:06
know,
31:06
because
31:06
we're
31:07
limited
31:07
with,
31:07
you
31:08
know,
31:08
I
31:08
don't
31:08
know,
31:08
space
31:09
or
31:09
water
31:09
or,
31:10
you
31:10
know,
31:10
what
31:10
have
31:10
you.
31:10
But
31:11
just
31:11
to
31:11
manage
31:11
that
31:11
so
31:12
that
31:12
when
31:12
people
31:12
at
31:13
least
31:13
are
31:13
going
31:13
towards
31:14
their
31:14
experience,
31:15
they
31:15
know
31:15
what
31:16
to
31:16
expect.
31:16
Right.
31:17
I
31:17
mean,
31:18
I
31:18
think
31:18
that's
31:18
a
31:18
big
31:18
part
31:18
of
31:19
it,
31:19
like
31:19
what
31:19
you're
31:19
talking
31:20
about.
31:20
Right?
31:20
And
31:20
I
31:21
think
31:21
that's.
31:22
I
31:22
mean,
31:22
I
31:23
think
31:23
that.
31:23
But
31:23
I
31:23
don't.
31:24
I
31:24
guess
31:24
I.
31:24
Perhaps
31:25
that's
31:25
too
31:25
arrogant
31:26
because
31:26
I
31:26
don't
31:26
really
31:26
know
31:26
the
31:27
RV
31:27
industry.
31:27
Like,
31:27
I
31:28
know
31:28
the
31:28
campground
31:28
industry.
31:29
I
31:29
feel
31:29
like,
31:29
generally
31:30
speaking,
31:30
that's
31:30
human
31:31
psychology.
31:31
But
31:33
what
31:33
you're
31:33
saying
31:34
resonates
31:35
with
31:35
me
31:36
as
31:36
a
31:36
potential
31:37
consumer
31:37
of
31:37
somebody
31:38
who
31:38
would
31:38
buy
31:38
an
31:38
rv,
31:39
right.
31:40
Is
31:41
there
31:41
a
31:41
better
31:42
job
31:42
we
31:43
should
31:43
be
31:43
doing?
31:43
Is
31:44
that
31:44
as
31:44
an
31:44
industry
31:45
as
31:45
an
31:45
outdoor
31:46
hospitality
31:47
industry
31:48
that
31:48
you
31:48
think,
31:48
Eleonore.
31:51
Well,
31:51
you
31:51
know,
31:52
again,
31:52
I'm.
31:52
My
31:53
expertise
31:53
isn't
31:53
really
31:54
in
31:54
the
31:54
outdoor
31:55
hospitality,
31:55
so
31:56
just.
31:56
Well,
31:56
but
31:56
I
31:57
think
31:57
you're
31:57
part
31:57
of
31:57
outdoor
31:57
hospitality.
31:59
Well,
31:59
yeah,
31:59
in
31:59
terms
31:59
of
31:59
the
32:00
RVs,
32:00
for
32:00
sure.
32:01
We
32:02
always
32:02
think,
32:02
you
32:03
know,
32:03
we,
32:03
we
32:03
always
32:04
recommend
32:04
our
32:04
dealers,
32:05
you
32:05
know,
32:06
you
32:06
know,
32:07
stay,
32:08
you
32:08
know,
32:09
relevant,
32:10
you
32:10
know,
32:10
with.
32:10
With
32:11
product,
32:11
with
32:11
knowledge,
32:12
with
32:12
what's
32:12
happening,
32:12
with
32:13
education
32:13
and
32:13
training
32:14
so
32:14
that,
32:14
you
32:14
know,
32:14
they
32:15
at
32:15
least
32:16
themselves
32:16
can
32:17
then
32:17
educate
32:18
the
32:18
consumer
32:18
proper.
32:19
I,
32:19
I
32:19
would
32:20
hope,
32:20
again,
32:20
that
32:20
campground
32:21
operators
32:21
and
32:21
anybody
32:22
in
32:22
the
32:22
outdoor
32:22
space
32:23
is,
32:23
Is
32:23
doing
32:23
the
32:24
same
32:24
so
32:24
that
32:24
they
32:24
can,
32:25
they
32:26
can
32:26
then,
32:26
you
32:26
know,
32:27
coach
32:27
or,
32:27
or
32:28
assist
32:28
their
32:28
consumers
32:29
to
32:29
make
32:29
their
32:30
best
32:30
decisions.
32:31
I
32:31
mean,
32:31
I
32:31
think
32:31
that
32:31
goes
32:32
for
32:32
any
32:32
industry.
32:32
I
32:32
don't
32:33
think
32:33
it's.
32:33
Yeah.
32:33
I
32:34
mean,
32:34
what
32:34
do
32:34
you,
32:34
what
32:34
do
32:34
you
32:34
think
32:35
the
32:35
biggest
32:35
consumer
32:36
mismatch
32:37
or
32:37
perception
32:38
is
32:38
with
32:38
the
32:38
RV
32:39
that
32:40
they're
32:40
buying
32:41
or
32:41
have?
32:42
Like,
32:43
if
32:43
you
32:43
had
32:43
to
32:43
pick
32:43
one.
32:45
I
32:45
know
32:45
that's
32:46
hard.
32:48
Well,
32:49
and
32:49
I
32:49
won't
32:49
hold
32:49
you
32:50
to
32:50
it.
32:50
I'm
32:50
just
32:50
asking,
32:51
like,
32:51
generally,
32:51
what
32:51
do
32:52
you
32:52
feel?
32:53
Not
32:54
that's
32:54
a
32:54
right
32:54
perception,
32:55
but
32:55
perhaps
32:55
it's
32:55
just
32:56
a
32:56
lack
32:56
of
32:56
expectations
32:57
being
32:58
set
32:58
correctly.
32:59
Well,
32:59
I
33:00
think
33:00
sometimes
33:00
the
33:00
drivability,
33:01
you
33:02
know,
33:02
is
33:02
a,
33:02
Is.
33:02
Is
33:03
people
33:03
are,
33:04
you
33:04
know,
33:04
you
33:04
know,
33:04
we
33:05
hear
33:05
sort
33:05
of
33:05
what
33:05
are
33:06
the
33:06
obstacles
33:07
when
33:07
they
33:07
decide
33:08
to
33:08
come
33:08
out
33:08
of
33:09
the
33:09
RV
33:09
industry
33:09
and,
33:10
you
33:11
know,
33:12
not
33:12
using
33:13
it
33:13
enough,
33:13
not
33:14
necessarily
33:14
using
33:14
it
33:14
properly,
33:15
not
33:16
having
33:16
the
33:16
right.
33:17
Again,
33:17
it
33:17
comes
33:17
to
33:18
consumer
33:18
expectations
33:19
and
33:19
training,
33:20
you
33:20
may
33:20
not
33:20
have
33:20
the
33:20
right.
33:20
Toby,
33:22
nobody's
33:22
saying
33:23
it's
33:23
the
33:23
dealer's
33:24
fault
33:24
necessarily.
33:25
Right.
33:25
We're
33:25
just
33:25
trying
33:26
to
33:26
see,
33:26
like,
33:26
have
33:26
a
33:26
conversation.
33:29
Yeah.
33:29
You
33:30
know,
33:30
RVs
33:30
are
33:30
gonna,
33:31
there's
33:31
gonna
33:32
be
33:32
times
33:33
when
33:33
it,
33:34
it,
33:34
it
33:34
breaks
33:35
down
33:35
or
33:36
something
33:36
doesn't
33:36
work
33:37
and
33:38
it
33:38
happens.
33:39
No
33:39
big
33:39
deal.
33:41
But,
33:42
you
33:42
know,
33:43
it's,
33:43
It's.
33:43
Well,
33:43
it
33:44
could
33:44
be
33:44
a
33:44
big
33:44
deal.
33:45
I
33:45
mean,
33:45
what
33:45
if
33:45
it
33:45
breaks
33:45
down
33:46
in
33:46
the
33:46
middle
33:46
of
33:46
a
33:46
burning
33:46
man?
33:47
Well,
33:47
let
33:47
me
33:48
just
33:48
got
33:48
there
33:48
and
33:48
it's
33:48
day.
33:49
Let
33:49
me
33:49
take
33:50
that,
33:50
that
33:51
last
33:51
part
33:52
out.
33:52
It
33:53
is
33:53
a
33:53
big
33:53
deal,
33:53
but,
33:54
you
33:55
know,
33:55
that
33:55
just,
33:56
you
33:56
know,
33:56
don't,
33:56
don't
33:57
overly
33:57
stress
33:58
about,
33:58
you
33:58
know,
33:58
the
33:58
fact
33:59
that
33:59
maybe,
34:00
you
34:01
know,
34:01
Fritz
34:01
doesn't
34:02
work
34:02
or
34:02
whatever
34:03
your
34:03
water
34:03
heater,
34:05
like,
34:05
it's.
34:06
Not
34:06
always
34:06
a
34:06
big
34:06
deal.
34:07
You
34:07
could
34:07
also
34:07
break
34:07
down
34:07
in
34:08
the
34:08
middle
34:08
of
34:08
a
34:08
tropical
34:09
island
34:09
with
34:10
an
34:10
open
34:11
bar
34:11
with
34:11
24.
34:12
7
34:12
happy
34:12
hour,
34:13
then
34:13
it's
34:13
maybe
34:13
not
34:13
as
34:14
big
34:14
of
34:14
a
34:14
deal.
34:14
So.
34:14
I'm
34:14
with
34:15
you,
34:15
Shane.
34:15
Sorry.
34:16
No,
34:16
but,
34:16
you
34:17
know,
34:17
and
34:17
Eller's
34:18
Point
34:18
it's
34:18
expectations
34:19
and,
34:19
and
34:20
how
34:20
you
34:20
handle
34:21
those
34:21
things
34:21
when
34:21
they
34:22
do
34:22
break
34:22
down.
34:23
Okay,
34:23
here's
34:24
who
34:24
you
34:24
call
34:24
and
34:26
you
34:26
know,
34:26
you
34:26
can,
34:26
you
34:27
can
34:27
expect
34:27
X
34:28
to
34:28
Y
34:28
time
34:29
frame
34:29
to,
34:29
you
34:30
know,
34:30
to
34:30
fix
34:30
it
34:30
or
34:31
whatever.
34:31
But,
34:33
you
34:33
know,
34:33
I,
34:37
you
34:37
know,
34:37
things,
34:38
things
34:38
are,
34:39
I
34:39
think
34:39
there's,
34:39
there's
34:40
a
34:40
lot
34:40
of
34:40
focus
34:41
on,
34:42
on
34:42
the
34:42
RV
34:43
industry
34:43
to,
34:44
you
34:44
know,
34:45
to
34:45
maybe
34:46
build
34:47
quality
34:48
units.
34:48
And
34:49
I
34:49
think,
34:49
I
34:49
think
34:49
we're
34:50
starting
34:50
to
34:50
see
34:50
that.
34:52
You,
34:52
you
34:52
really,
34:53
you
34:53
think
34:53
it's
34:53
getting
34:53
better?
34:54
I
34:54
mean,
34:54
I
34:54
don't
34:55
know
34:55
how
34:55
bad
34:55
it
34:55
was.
34:55
To
34:56
be
34:56
clear,
34:56
that's
34:56
maybe
34:56
the
34:56
wrong.
34:58
There
34:58
was,
34:58
you
34:58
know,
34:59
I
34:59
think,
34:59
I
35:00
don't
35:00
think
35:00
it
35:00
was.
35:02
There
35:02
was
35:02
more
35:03
instances
35:03
during
35:04
COVID
35:04
I
35:04
think,
35:05
but
35:05
even
35:05
then,
35:06
you
35:06
know,
35:08
more
35:08
people,
35:09
there
35:09
was
35:09
more
35:09
units
35:10
built.
35:11
You
35:11
know,
35:12
maybe
35:12
it
35:12
was
35:13
less
35:13
than,
35:13
you
35:14
know,
35:14
1
35:15
1/2%
35:16
or
35:16
whatever,
35:16
but
35:17
it,
35:17
you
35:17
know,
35:17
the
35:17
numbers
35:18
were
35:18
a
35:18
little
35:18
bit
35:18
bigger
35:18
and
35:18
maybe,
35:19
you
35:19
know,
35:19
the
35:19
perception
35:20
is
35:20
there
35:20
was
35:20
more.
35:21
But
35:21
I
35:22
think,
35:23
you
35:23
know,
35:23
everybody's
35:24
watching
35:24
building
35:25
quality,
35:26
quality
35:26
product
35:27
now.
35:28
All
35:28
right,
35:28
let's
35:28
talk
35:29
about
35:29
shows.
35:29
Have
35:29
you
35:30
guys
35:30
heard
35:30
how
35:30
the
35:30
shows
35:30
have
35:31
been
35:31
going
35:31
so
35:31
far?
35:32
We
35:33
just
35:33
finished
35:33
the
35:33
Tampa
35:33
one.
35:34
Right.
35:34
I
35:34
don't
35:34
know
35:34
if
35:34
either
35:34
you
35:35
went.
35:35
Down
35:35
to
35:35
Tampa,
35:36
but
35:37
yeah,
35:38
we
35:38
were
35:38
not
35:38
in
35:38
Tampa.
35:39
I
35:39
mean,
35:39
I
35:40
heard
35:40
that
35:40
the
35:40
dealers
35:41
were,
35:41
you
35:41
know,
35:41
the
35:42
numbers
35:42
I
35:42
think
35:42
were
35:42
a
35:42
little
35:43
bit
35:43
down,
35:43
but
35:43
then
35:43
the
35:44
weather's
35:44
been
35:45
sort
35:45
of
35:45
unique
35:46
in,
35:46
in
35:47
Florida
35:48
this
35:48
month,
35:50
so
35:50
that
35:50
likely
35:51
had
35:51
an
35:51
impact.
35:52
I
35:52
think
35:52
from
35:52
what
35:52
I,
35:53
I
35:53
just
35:53
read
35:53
the
35:53
trade
35:53
media
35:54
and,
35:54
and
35:54
the
35:54
dealers
35:55
there
35:55
seemed
35:56
pleased.
35:57
We
35:57
have
35:57
our
35:58
first
35:58
shows
35:58
in
35:58
Canada
35:59
are,
35:59
are
35:59
starting
36:00
tomorrow.
36:00
So
36:01
the
36:01
Calgary
36:01
RV
36:02
show
36:02
starts
36:02
tomorrow
36:02
and
36:03
the
36:03
Halifax
36:04
RV
36:04
show
36:04
as
36:05
well.
36:05
So
36:06
we'll
36:06
know
36:06
a
36:06
little
36:06
bit
36:07
more,
36:07
you
36:07
know,
36:07
next
36:08
week
36:08
in
36:08
terms
36:08
of,
36:10
you
36:10
know,
36:10
what
36:10
the
36:11
numbers
36:11
look
36:11
like,
36:11
what
36:12
type
36:12
of
36:12
product
36:12
is
36:13
being
36:13
looked
36:13
at,
36:14
who,
36:14
what
36:15
the
36:15
demographics
36:15
of
36:16
the
36:16
consumers
36:16
are.
36:19
Knowing
36:19
how
36:20
dangerous
36:20
this
36:20
question
36:21
is,
36:22
do
36:23
you
36:23
guys,
36:23
both
36:24
of
36:24
you
36:24
in
36:24
the
36:24
RV
36:24
industry
36:25
really
36:25
believe
36:25
that
36:26
we're
36:26
going
36:26
to
36:26
have
36:27
a
36:27
year
36:27
that
36:28
is
36:28
up
36:28
over
36:29
last
36:29
year
36:29
with
36:29
RV
36:30
sales?
36:33
If
36:33
you
36:34
had
36:34
asked
36:35
both
36:35
of
36:36
us
36:36
probably
36:36
in
36:36
December,
36:37
I,
36:37
I
36:37
think
36:37
we
36:38
would
36:38
have
36:38
probably
36:38
said
36:38
yes.
36:39
But
36:39
there's
36:40
just
36:40
seems
36:41
to
36:41
be
36:41
some
36:43
more
36:43
uncertainty
36:46
today
36:46
than
36:47
I've
36:48
ever
36:48
seen
36:49
in
36:49
a
36:49
while.
36:51
I
36:51
think,
36:51
I
36:51
think,
36:52
I
36:52
agree
36:52
with
36:52
that.
36:52
Like,
36:53
I
36:53
don't
36:53
think
36:53
it's
36:53
a
36:53
product
36:54
issue
36:54
at
36:55
all.
36:55
I
36:56
think
36:56
it's
36:56
economic.
36:58
Yeah,
36:59
and,
36:59
and,
37:00
and,
37:00
and,
37:01
and
37:01
the.
37:01
What
37:01
is
37:02
unknown
37:02
factors,
37:03
right?
37:03
Yeah.
37:04
Consumer
37:05
confidence
37:05
and,
37:06
you
37:06
know,
37:07
the
37:07
economy.
37:10
Do
37:10
you
37:10
think
37:10
that.
37:11
And
37:11
I
37:11
said
37:12
December
37:12
versus
37:12
now,
37:13
which
37:13
is
37:13
roughly
37:14
A
37:14
month.
37:14
Right.
37:15
Is
37:15
there
37:15
something
37:16
that
37:16
caused
37:16
you
37:16
to
37:17
change
37:17
that
37:17
perception?
37:18
Is
37:18
it
37:18
just
37:18
more
37:19
time
37:20
has
37:20
passed?
37:21
Is
37:21
it
37:22
the
37:23
whatever
37:24
dynamic
37:25
Mr.
37:25
Trump
37:25
is
37:25
having
37:25
with
37:26
Canada
37:26
that
37:26
might
37:26
result
37:27
in
37:27
tariffs
37:27
that
37:28
might
37:28
cause
37:28
people
37:28
to
37:29
lose
37:29
jobs?
37:30
Is
37:30
it?
37:32
Yes,
37:33
all
37:33
of
37:33
that.
37:34
Yeah.
37:35
I
37:35
mean,
37:35
you
37:35
understand,
37:35
like,
37:36
we
37:36
have
37:36
obviously
37:36
a
37:36
US
37:37
Audience
37:37
here
37:37
and
37:37
a
37:37
Canadian
37:38
audience
37:38
and
37:39
some
37:39
people
37:39
around
37:39
the
37:39
world,
37:39
too,
37:40
I'm
37:40
sure.
37:41
So
37:41
that's.
37:41
I'm
37:41
just
37:41
trying
37:41
to
37:42
provide,
37:42
I
37:42
guess,
37:42
a
37:42
little
37:43
bit
37:43
of
37:43
clarity
37:43
on,
37:43
like,
37:44
is
37:44
this
37:44
a.
37:45
I
37:45
think
37:45
it's
37:45
an
37:45
RV
37:46
industry.
37:47
It's
37:47
a.
37:48
It
37:49
had.
37:49
The
37:49
campgrounds
37:50
are
37:50
the
37:50
same
37:50
way.
37:51
Right.
37:51
Like,
37:51
it's
37:51
not
37:51
just
37:52
RVs,
37:53
but
37:54
I
37:54
think
37:54
it's
37:54
a
37:54
United
37:55
States
37:55
and
37:55
America
37:55
thing.
37:56
United
37:57
States
37:57
and
37:57
America.
37:58
Did
37:58
I
37:58
say
37:58
that?
37:59
Anyway,
38:00
United
38:01
States
38:01
and
38:01
America
38:02
and
38:02
Canada.
38:02
There's
38:03
three
38:03
countries
38:03
now.
38:04
I
38:04
just
38:04
made
38:04
them.
38:05
So.
38:06
But,
38:07
like,
38:07
I
38:07
think
38:07
it's.
38:08
I
38:08
think
38:08
it's
38:08
maybe
38:09
exacerbated
38:10
perhaps
38:10
a
38:10
little
38:10
bit
38:11
earlier
38:12
than
38:12
otherwise
38:13
would
38:13
have
38:13
shown
38:14
in
38:14
Canada.
38:15
And
38:15
you
38:15
can
38:15
all
38:15
disagree
38:16
with
38:16
me
38:16
because
38:17
of
38:17
the
38:17
tariff
38:18
situation
38:18
and
38:18
potentially
38:19
the
38:21
fallout
38:21
from
38:21
that.
38:22
Right?
38:23
Yeah.
38:24
And.
38:24
And,
38:24
you
38:25
know,
38:25
also
38:25
the
38:25
exchange
38:26
rate
38:26
for
38:27
the
38:27
retailers.
38:28
It's
38:28
a
38:29
dollar.
38:29
Yeah.
38:31
You
38:31
know,
38:31
it.
38:33
When.
38:34
When
38:34
it's
38:34
fairly
38:35
stable,
38:36
people
38:36
can
38:36
predict,
38:37
but
38:37
it's.
38:38
It's
38:38
been
38:39
so
38:39
unpredictable
38:40
over
38:40
the
38:40
last
38:40
60
38:41
to
38:41
90
38:41
days,
38:42
and
38:42
it's
38:43
not
38:43
all
38:43
that
38:44
good
38:44
right
38:44
now.
38:44
But
38:45
let's
38:45
hope
38:45
that
38:45
things
38:46
steady
38:46
out
38:47
and
38:47
we.
38:48
We
38:48
hear
38:48
some
38:48
encouraging
38:49
words
38:50
from
38:50
the
38:50
south
38:50
and
38:51
that
38:52
we're
38:52
all
38:52
gonna
38:54
work
38:55
together.
38:55
And
38:56
I
38:56
think.
38:56
Where
38:56
did
38:57
you
38:57
hear
38:57
that
38:57
from?
38:58
Oh,
38:58
that's
38:58
just
38:58
me,
38:59
Brian.
38:59
Oh,
39:00
okay.
39:00
I'm
39:00
just
39:00
saying
39:01
you're
39:01
in
39:01
the
39:01
north.
39:01
You
39:02
can't,
39:02
like,
39:02
who's
39:03
the
39:03
south
39:03
person
39:04
you're
39:04
talking
39:04
to?
39:04
This
39:04
is
39:05
what.
39:05
I
39:05
was
39:05
being
39:06
encouraging
39:06
before
39:06
you
39:06
came
39:07
on,
39:07
Brian.
39:07
I
39:07
was
39:08
very
39:08
encouraging.
39:09
Maybe
39:09
that
39:09
was.
39:09
Despite
39:10
having
39:10
no
39:10
influence
39:11
whatsoever.
39:12
I
39:12
was
39:12
just
39:12
trying
39:12
to
39:12
be
39:12
a
39:12
nice
39:13
person.
39:13
From
39:13
South.
39:14
No,
39:14
I
39:14
mean,
39:14
I
39:14
think
39:14
we've
39:14
seen,
39:15
like,
39:15
we
39:15
saw,
39:15
like,
39:16
it
39:16
was.
39:16
I
39:16
think,
39:17
generally
39:17
speaking,
39:18
politics
39:18
aside,
39:19
and
39:20
how
39:20
you
39:20
feel
39:20
like,
39:20
it
39:21
was
39:21
good
39:21
to
39:21
see,
39:21
like,
39:22
at
39:22
least
39:22
Danielle
39:23
from
39:23
Alberta
39:24
be
39:24
able
39:24
to
39:24
go
39:24
and
39:25
have
39:25
a
39:25
sit
39:26
down
39:26
with
39:26
Mr.
39:27
Trump.
39:27
Right.
39:27
Whether
39:28
that
39:28
was
39:28
productive.
39:29
Who
39:29
knows
39:30
whether
39:30
it
39:30
moved
39:31
the
39:31
needle.
39:31
I
39:31
don't
39:32
know,
39:32
but
39:32
at
39:32
least
39:33
it
39:33
was
39:33
productive.
39:33
And
39:34
then
39:34
I
39:34
know
39:34
Trudeau
39:35
went
39:35
down
39:35
there.
39:36
That's
39:36
a
39:36
whole
39:36
different
39:36
dynamic
39:37
we
39:37
won't
39:37
get
39:37
into
39:37
with
39:38
what's
39:38
happening
39:38
all
39:38
there.
39:40
But
39:41
I,
39:41
like,
39:41
I
39:42
heard
39:42
that
39:43
they
39:43
delayed
39:43
the
39:43
tariffs,
39:44
but
39:44
then
39:44
I
39:44
heard,
39:44
as
39:45
of
39:45
yesterday,
39:46
I
39:46
think
39:46
they
39:46
said
39:47
that
39:47
February
39:48
1st
39:48
was
39:48
probably
39:49
when
39:49
they
39:49
were
39:49
going
39:49
to
39:49
put
39:49
them
39:50
into
39:50
place.
39:51
Yeah.
39:51
And
39:52
then
39:52
there's
39:52
the
39:52
whole
39:52
dynamic
39:53
of
39:53
like
39:53
we're
39:53
not
39:53
going
39:53
to
39:54
get
39:54
into
39:54
an
39:54
economy
39:54
discussion
39:55
here,
39:55
but
39:55
the
39:56
oil.
39:56
And
39:56
they've,
39:57
he's
39:57
declared
39:58
an
39:58
emergency
39:58
to
39:58
increase
39:59
oil
39:59
production
39:59
in
39:59
the
39:59
United
39:59
States,
40:00
which
40:00
obviously
40:00
impacts
40:01
how
40:01
much
40:01
they
40:01
may
40:02
or
40:02
may
40:02
not
40:02
import
40:02
from
40:02
Alberta.
40:04
So
40:05
like
40:05
there
40:05
is
40:05
a
40:05
lot
40:06
of
40:06
uncertainty,
40:07
but
40:07
I
40:07
think
40:07
that
40:08
regardless
40:08
of
40:08
what
40:08
happens
40:09
there,
40:09
I
40:09
think
40:09
we're
40:10
still
40:10
dealing
40:10
with
40:10
an
40:11
economy
40:11
that
40:12
is
40:13
going
40:13
to
40:13
be
40:13
rough
40:13
in
40:13
2025
40:14
for
40:14
a
40:14
lot
40:14
of
40:15
people.
40:16
So
40:17
let's
40:17
assume
40:17
for
40:17
a
40:18
second
40:18
that
40:18
maybe
40:19
we're
40:19
only
40:19
flat
40:20
to
40:20
down
40:20
marginally
40:21
in
40:21
the
40:21
RV
40:22
industry
40:22
in
40:22
2025.
40:24
How
40:25
does
40:25
that
40:25
impact
40:25
the
40:25
industry?
40:27
If
40:28
we,
40:28
well,
40:29
I
40:29
think
40:29
if
40:29
we're
40:29
flatter
40:30
down
40:30
only
40:31
slightly,
40:32
I
40:32
think
40:32
we'd,
40:32
I'll
40:33
be
40:33
ecstatic.
40:34
Okay,
40:36
what
40:36
are
40:37
you,
40:37
what
40:37
are
40:37
you
40:37
realistically
40:38
then
40:39
and
40:39
yeah,
40:39
and
40:39
I'm
40:40
just
40:40
asking
40:40
this
40:40
follow
40:40
up
40:40
question
40:41
because
40:41
the
40:41
way
40:41
you
40:41
phrased
40:41
it,
40:42
right.
40:42
What
40:42
do
40:42
you
40:42
realistically
40:42
think
40:43
it's
40:43
going
40:43
to
40:43
be
40:43
in,
40:43
in
40:44
Canada?
40:44
It's
40:44
the
40:44
only
40:44
expertise
40:45
you
40:45
have,
40:45
I
40:45
think.
40:46
Yeah,
40:46
I,
40:46
I,
40:47
you
40:48
know,
40:48
I,
40:49
I,
40:49
I
40:50
don't,
40:50
I
40:50
don't
40:50
have
40:50
any
40:50
forecast
40:51
right
40:51
now.
40:51
I
40:52
don't
40:52
know
40:52
how
40:52
Leonard
40:52
feels
40:53
but
40:53
you
40:53
know,
40:54
it's,
40:54
it's
40:54
usually
40:55
you
40:55
got
40:55
some
40:56
kind
40:56
of
40:56
guidance.
40:58
I,
40:59
I
40:59
personally
41:00
don't
41:00
and
41:01
everybody
41:01
I
41:01
talk
41:02
to
41:02
can't,
41:02
can't
41:02
give
41:03
me
41:03
a
41:03
definitive
41:03
answer
41:04
either.
41:04
I
41:04
don't
41:04
know.
41:04
Well,
41:04
yeah,
41:04
I
41:05
mean,
41:05
I
41:05
don't
41:05
think
41:05
anybody
41:05
knows.
41:06
Right.
41:06
And
41:06
it's
41:07
just
41:07
like
41:07
in
41:07
the
41:07
campground
41:08
industry
41:08
we
41:08
study
41:08
this
41:09
for
41:09
marketing.
41:10
You
41:10
know,
41:10
we
41:11
do
41:11
marketing
41:11
for
41:11
four
41:12
or
41:12
five
41:12
hundred
41:12
campgrounds.
41:13
And
41:13
we
41:13
also
41:14
don't
41:14
know
41:15
because
41:15
this
41:15
is
41:15
a
41:15
unique
41:16
situation
41:16
that
41:16
didn't
41:17
even
41:17
happen
41:17
in
41:17
2008.
41:18
This
41:18
is
41:18
a
41:18
completely
41:18
different
41:18
recession,
41:19
a
41:19
completely
41:20
different
41:20
climate.
41:21
You
41:22
know,
41:22
lots
41:22
of
41:23
so
41:23
many
41:23
things
41:23
are
41:23
different.
41:23
Right.
41:24
But
41:24
we're
41:25
just
41:25
kind
41:25
of
41:25
waiting
41:26
to
41:26
see
41:27
like
41:27
what
41:28
is,
41:28
and
41:28
we're
41:29
going
41:29
to
41:29
know
41:29
pretty
41:29
quickly
41:30
here
41:30
in
41:30
February
41:30
and
41:31
March
41:32
what's
41:32
going
41:32
to
41:32
happen?
41:33
Does
41:33
the
41:33
booking
41:33
window
41:33
change?
41:34
What
41:34
are
41:34
the
41:34
number
41:35
of
41:35
people
41:35
that
41:35
are
41:35
going
41:35
to
41:35
reserve?
41:36
How
41:36
has
41:36
this
41:37
been
41:37
impacted?
41:38
Obviously,
41:38
like
41:39
what
41:39
does
41:39
Trump
41:39
do
41:40
or
41:40
not
41:40
do
41:40
that
41:40
may
41:40
or
41:40
may
41:41
not
41:41
impact
41:41
the
41:41
economy
41:42
in
41:42
a
41:42
positive
41:42
or
41:42
negative
41:43
way?
41:44
There's
41:44
lots
41:44
of
41:44
unknowns,
41:46
but
41:46
I
41:46
think
41:46
generally
41:47
speaking,
41:48
regardless
41:49
of
41:50
politics,
41:51
there
41:52
appears
41:52
to
41:52
be
41:52
a
41:52
situation
41:53
where
41:53
the
41:53
economy,
41:54
generally
41:54
speaking
41:55
overall
41:55
in
41:56
both
41:56
countries
41:57
is
41:58
going
41:58
to
41:58
struggle
41:59
in
41:59
2025.
42:00
Like
42:01
is
42:01
there,
42:02
is
42:02
there
42:02
anybody
42:02
on
42:02
the
42:02
show
42:02
that
42:03
thinks
42:03
that
42:03
it's
42:03
going
42:03
to
42:03
go
42:04
like
42:04
turn
42:04
around
42:05
Instantly,
42:05
in
42:05
a
42:05
couple
42:05
months.
42:08
You
42:08
know,
42:08
I,
42:08
I
42:09
can't,
42:09
I,
42:10
you
42:10
know,
42:10
I
42:10
can't
42:11
speak
42:11
for
42:11
the
42:11
U.
42:12
S.
42:12
Economy,
42:12
but
42:13
I,
42:13
I
42:14
would
42:14
tend
42:14
to
42:14
think
42:15
that
42:15
it
42:15
probably
42:15
gonna,
42:16
you
42:16
know,
42:16
maybe
42:17
improve
42:18
up
42:18
here.
42:19
You
42:19
know,
42:19
we've
42:20
got
42:20
a
42:20
pending
42:20
election
42:21
that's,
42:21
you
42:22
know,
42:22
those
42:22
years
42:23
are
42:23
always
42:23
uncertain.
42:24
You
42:24
know,
42:24
we're
42:25
going
42:25
through,
42:26
you
42:26
know,
42:26
the
42:27
leadership
42:27
issue
42:27
politically
42:28
and,
42:29
you
42:29
know,
42:29
all
42:29
those
42:30
things
42:30
are,
42:31
like
42:32
I
42:32
say,
42:32
you
42:32
know,
42:33
add
42:33
to
42:33
the,
42:34
the
42:34
uncertainty.
42:35
But
42:36
it's,
42:36
but
42:36
it's
42:36
expense
42:37
too.
42:37
Right.
42:37
It's.
42:38
Food
42:38
is
42:38
up
42:38
so
42:38
much
42:39
and
42:39
all
42:40
the
42:40
costs.
42:40
And
42:40
so
42:41
that's
42:41
impacting
42:41
people's
42:42
decision
42:42
to
42:42
buy
42:42
big
42:42
ticket
42:43
items,
42:43
isn't
42:43
it?
42:44
All
42:44
over.
42:45
Washers,
42:45
dryers,
42:45
RVs.
42:46
Yeah.
42:47
Oh,
42:47
for
42:47
sure.
42:48
But,
42:50
yeah,
42:50
people,
42:51
you
42:52
know,
42:52
still,
42:54
the
42:54
RV
42:54
industry
42:55
has
42:55
always,
42:56
you
42:56
know,
42:56
got
42:57
through
42:57
and
42:58
people.
42:59
And
42:59
they
42:59
will
42:59
again.
43:00
Yes.
43:01
I
43:01
guess
43:01
my
43:01
point
43:02
is
43:02
that
43:03
people
43:03
need
43:03
to,
43:04
no
43:04
matter
43:05
how
43:06
the
43:06
economy
43:06
is,
43:07
people
43:07
still
43:08
need
43:08
to
43:08
get
43:08
outdoors
43:09
and
43:09
get
43:09
away
43:10
from
43:10
it
43:10
all.
43:11
Yeah.
43:11
And
43:11
that's
43:12
where
43:12
both
43:12
of
43:13
our
43:13
industries
43:13
come
43:14
into
43:14
play.
43:14
And
43:15
there's
43:15
always
43:15
going
43:16
to
43:16
be
43:16
a
43:16
demand
43:16
for
43:16
that.
43:17
Yeah.
43:17
I
43:18
don't,
43:18
I'm
43:18
sorry.
43:18
Like,
43:19
I
43:19
know
43:19
that
43:19
the
43:19
tone
43:20
of
43:20
this
43:20
has
43:21
been
43:21
negative
43:21
for
43:21
the
43:22
last
43:22
few
43:22
minutes.
43:22
I
43:22
don't
43:22
intend
43:23
it
43:23
to
43:23
be
43:23
like,
43:24
again,
43:24
I
43:24
think
43:24
our
43:24
industry
43:25
is
43:25
going
43:25
to
43:25
be
43:25
fine.
43:25
But
43:26
I
43:26
also
43:26
think,
43:27
and
43:27
Greg
43:27
and
43:27
I
43:27
have
43:28
talked
43:28
about
43:28
this,
43:29
we'll
43:30
talk
43:30
about
43:30
it
43:31
more
43:32
on
43:32
another
43:33
episode
43:34
perhaps,
43:34
or
43:35
different
43:35
format.
43:37
But
43:38
like,
43:38
I
43:38
think
43:38
there's
43:39
a
43:40
danger
43:40
here
43:41
from
43:42
a
43:42
campground
43:42
owner
43:43
side,
43:43
specifically,
43:44
because
43:44
that's
43:44
the
43:44
side
43:44
I
43:45
plan.
43:45
Right.
43:45
And
43:46
maybe
43:46
that
43:46
exists
43:47
with
43:47
RV
43:47
dealers
43:47
too.
43:49
I
43:49
think
43:49
there's
43:49
a
43:49
danger
43:50
in
43:51
putting,
43:51
and
43:51
I'm
43:52
not
43:52
saying
43:52
anybody's
43:52
doing
43:52
this
43:53
to
43:53
be
43:53
clear,
43:53
but
43:54
putting
43:54
too
43:54
much
43:54
positive
43:56
spin
43:57
or
43:57
wording
43:58
into
43:58
something
43:59
that
44:01
perhaps
44:02
misleads
44:02
people
44:03
who
44:03
don't
44:03
pay
44:03
attention
44:04
as
44:04
much
44:04
as
44:04
we
44:04
do
44:04
into
44:05
thinking
44:05
they're
44:05
going
44:05
to
44:05
have
44:05
a
44:06
better
44:06
year
44:07
than
44:07
they
44:07
otherwise
44:08
might.
44:09
Does
44:09
that
44:09
make
44:09
sense?
44:11
Not
44:12
pointing
44:12
fingers
44:12
at
44:13
anybody,
44:13
not
44:13
saying
44:13
anybody
44:14
specifically
44:15
is
44:15
doing
44:15
this,
44:15
not
44:15
blaming
44:16
RV
44:16
industry,
44:16
campground
44:17
industry,
44:17
whatever
44:17
else.
44:18
But
44:19
generally
44:19
speaking,
44:19
I
44:20
think
44:20
that's
44:20
what
44:20
I've
44:21
seen
44:22
recently
44:23
from
44:25
some
44:25
different
44:25
stakeholders.
44:26
And
44:26
like,
44:26
we
44:27
can,
44:27
I
44:27
mean,
44:27
we
44:28
can
44:28
talk
44:28
about.
44:29
We're
44:30
on,
44:30
we're
44:30
talking
44:30
about
44:31
rv.
44:31
We're
44:31
on
44:31
a
44:31
show
44:31
here.
44:32
Right.
44:32
Like,
44:33
shipments.
44:33
Shipments
44:34
doesn't
44:34
impact
44:35
sales.
44:36
It's.
44:36
It
44:36
does
44:37
impact
44:37
the
44:37
RV
44:37
industry.
44:38
It's
44:38
important
44:38
for
44:38
manufacturers.
44:39
It's
44:40
a
44:40
great
44:40
statistic
44:40
to
44:41
have.
44:41
Right.
44:42
Nobody's
44:42
knocking
44:42
it,
44:43
but
44:43
I
44:44
think
44:44
there's
44:44
a
44:44
danger
44:44
from
44:45
a
44:45
campground
44:45
on
44:45
a
44:45
Perspective
44:46
that
44:46
doesn't
44:46
understand
44:47
what
44:47
that
44:47
means
44:47
sometimes,
44:49
which
44:49
is
44:49
not
44:49
the
44:49
RV
44:50
industry's
44:50
fault.
44:50
To
44:50
be
44:50
clear.
44:51
It's
44:52
a
44:52
campground
44:52
owner
44:53
expectation,
44:54
whatever
44:55
problem
44:56
that
44:57
maybe
44:57
these,
44:58
these
44:58
numbers
44:59
that
44:59
are
44:59
frequently
44:59
touted
45:00
that
45:00
shipments
45:00
are
45:00
up,
45:00
shipments
45:01
are
45:01
up
45:01
means
45:01
that
45:02
more
45:02
buyers
45:03
are
45:03
going
45:03
to
45:03
buy
45:04
and
45:04
that
45:05
shipments
45:05
perhaps
45:05
are
45:05
up
45:06
because
45:06
people
45:07
are
45:07
pulling
45:07
things
45:07
off
45:08
the
45:08
lots.
45:08
And
45:09
they
45:09
are,
45:09
they're
45:09
still
45:09
buying.
45:10
We've
45:10
seen
45:10
anecdotal
45:11
evidence
45:11
at
45:11
the
45:12
shows.
45:12
Right.
45:12
But
45:12
they're
45:13
not
45:13
buying
45:13
in
45:13
the
45:13
same
45:13
numbers.
45:15
And
45:15
so
45:15
I'm
45:15
just
45:16
kind
45:16
of
45:16
worried
45:16
here
45:16
that,
45:18
that
45:19
some
45:19
campground
45:19
owners
45:19
and
45:20
glamping
45:20
people
45:20
are
45:21
going
45:21
to
45:21
go
45:21
into
45:21
the
45:22
2025
45:23
with,
45:23
as
45:23
we've
45:23
talked
45:23
about
45:24
for
45:24
this
45:24
whole
45:24
show,
45:25
expectations
45:26
that
45:26
perhaps
45:26
don't
45:26
match
45:27
what
45:27
they
45:27
should,
45:27
positive
45:28
or
45:28
negative.
45:29
I
45:29
have
45:29
something
45:30
to
45:30
add
45:30
to
45:30
that
45:31
Brian,
45:31
that
45:31
I'd
45:32
like
45:32
to
45:32
share
45:32
because
45:33
you
45:34
know,
45:34
I
45:34
think
45:34
that
45:35
with
45:35
that
45:36
knowledge
45:36
on,
45:37
my
45:37
opinion
45:38
around
45:38
that
45:38
is
45:39
that
45:40
there's
45:40
certain
45:41
things
45:41
that
45:41
I
45:42
think
45:42
will
45:43
be
45:44
overall
45:45
affected
45:45
more
45:45
than
45:46
others
45:46
in
45:46
the
45:47
outdoor
45:47
hospitality.
45:48
Like
45:48
you
45:48
know,
45:49
for
45:49
example,
45:49
like
45:50
RV
45:51
camping
45:52
experience.
45:52
I
45:53
like,
45:53
you
45:53
know,
45:53
like
45:54
Shane
45:54
was
45:54
saying
45:54
before,
45:55
like
45:55
people
45:55
are
45:56
always
45:56
going
45:56
to
45:56
revert
45:57
to
45:57
outdoor
45:58
and
45:58
want
45:58
to
45:58
spend
45:59
time
45:59
outdoor.
45:59
But
45:59
I
46:00
think
46:00
that
46:01
where
46:01
you're,
46:02
where
46:02
a
46:03
certain
46:03
type
46:03
of
46:04
resorts
46:04
are,
46:05
are
46:06
type
46:07
of
46:07
experiences
46:08
are
46:08
position
46:10
is,
46:10
is
46:10
where
46:11
the
46:11
we'll
46:12
see
46:12
the
46:12
needle
46:12
go
46:12
up
46:13
or
46:13
down
46:13
and
46:13
how
46:14
that's
46:14
being
46:14
affected
46:15
in
46:15
the
46:15
market.
46:15
So
46:16
for
46:16
example,
46:17
like
46:17
if
46:18
I
46:18
was
46:19
going
46:19
to
46:19
be
46:19
purchasing
46:20
an
46:20
RV
46:21
that's
46:21
maybe
46:21
a
46:21
hundred
46:21
thousand
46:22
dollar,
46:23
I
46:23
think
46:23
you'll
46:24
see
46:24
that
46:24
type
46:24
of
46:24
manufacturer
46:25
or
46:26
product,
46:26
our
46:27
industry
46:28
maybe
46:28
be
46:29
way
46:29
more
46:29
affected
46:30
and
46:30
you'll
46:31
see
46:31
a
46:31
decline
46:32
in
46:32
those
46:32
type
46:33
of
46:33
RV
46:34
experiences
46:35
versus
46:36
like,
46:36
you
46:36
know,
46:37
maybe
46:38
like
46:38
a
46:39
$20,000
46:40
type
46:40
of
46:40
RV.
46:41
I
46:41
think
46:41
there's
46:41
certain
46:41
things
46:42
that
46:42
will
46:42
strive
46:43
and
46:43
servants
46:43
that
46:43
want
46:44
in
46:44
this
46:44
type
46:45
of
46:46
possible
46:47
economic
46:47
situation.
46:48
And
46:48
it's
46:48
the
46:48
same
46:49
thing
46:49
in
46:49
glamping
46:50
that
46:50
we're
46:50
already
46:51
seeing
46:52
the
46:52
needle
46:52
being
46:53
moved.
46:53
So
46:53
for
46:53
example,
46:54
there
46:54
are
46:54
glamping
46:55
resorts
46:56
that
46:56
are,
46:57
you
46:57
know,
46:57
charging,
46:58
you
46:59
know,
46:59
400
46:59
a
46:59
night,
47:00
you
47:00
know,
47:01
and
47:01
yes,
47:01
they
47:02
do
47:02
have
47:02
a
47:02
nice
47:02
experience.
47:03
But
47:03
I
47:03
think
47:03
when
47:04
people
47:04
go
47:04
out
47:04
glamping
47:06
they'll
47:06
make
47:06
a
47:06
decision
47:07
do
47:07
I
47:07
really
47:07
need
47:07
to
47:07
spend
47:08
400
47:09
to
47:09
still
47:09
have
47:09
the
47:09
experience
47:10
I
47:10
can
47:10
get
47:11
if
47:11
I
47:11
go
47:11
somewhere
47:12
and
47:12
spend
47:12
200?
47:13
And
47:14
I
47:14
think
47:14
this
47:14
is
47:15
where
47:15
that
47:15
the
47:16
hospitality
47:17
industry
47:18
in
47:18
my
47:19
opinion
47:19
as
47:20
outdoor
47:20
would
47:20
stay
47:21
strong.
47:21
But
47:22
certain
47:22
things
47:22
will
47:23
be
47:23
stronger
47:23
than
47:24
they
47:24
were
47:24
and
47:24
certain
47:25
things
47:25
just
47:25
want,
47:26
you
47:26
know,
47:26
I
47:26
think
47:26
it'll
47:27
kind
47:27
of
47:27
level
47:27
out
47:28
depending
47:28
on
47:29
the
47:29
type
47:29
of
47:29
product
47:30
the
47:30
type
47:30
of
47:30
experience,
47:31
the
47:31
type
47:31
of
47:32
glamping.
47:33
I
47:33
still
47:33
think
47:33
that
47:34
people
47:34
will
47:35
revert
47:35
to
47:36
these
47:37
type
47:37
of
47:37
experiences
47:38
before
47:38
going
47:39
to
47:39
like
47:40
resorts
47:40
or
47:41
hotels
47:41
or
47:41
things
47:41
like
47:42
that.
47:42
Unless
47:42
it's
47:43
a
47:43
need,
47:43
you
47:43
know,
47:43
depending
47:44
on.
47:44
On
47:44
price
47:45
point,
47:45
I
47:45
think
47:45
people
47:45
are
47:46
reverting
47:46
more
47:47
to
47:47
outdoor
47:49
rv,
47:50
you
47:50
know,
47:50
camping,
47:51
glamping,
47:53
but
47:53
also
47:54
where
47:55
the
47:55
needle
47:55
will
47:55
be
47:55
moved
47:56
and
47:56
those
47:56
ones
47:57
that
47:57
will
47:58
have
47:58
the
47:58
hit
47:58
a
47:58
lot
47:59
more
47:59
will
48:00
depend
48:00
on
48:00
the
48:00
caliber
48:01
of
48:01
price
48:02
point
48:02
and
48:02
experiences
48:03
that
48:03
they
48:03
have
48:03
to
48:03
offer
48:04
in
48:04
that
48:04
industry
48:05
as
48:05
well.
48:06
So
48:07
how
48:07
do
48:07
we
48:07
tell
48:07
that
48:08
story,
48:08
Shane
48:08
and
48:09
Eleonore
48:09
is
48:09
what
48:09
I'm.
48:10
Because
48:10
I
48:10
know
48:10
it
48:10
exists.
48:11
I
48:11
know
48:11
she.
48:11
What
48:11
she
48:11
just
48:11
said
48:12
is
48:12
true.
48:12
It
48:12
must
48:13
be.
48:13
And
48:13
so
48:14
like
48:14
we
48:14
Talked
48:14
about
48:14
in
48:14
2024,
48:15
there
48:15
are
48:15
people
48:15
buying
48:16
a
48:16
lot
48:16
of
48:16
the
48:16
smaller
48:17
trailers
48:18
versus
48:18
the
48:19
big
48:19
ones.
48:19
We've
48:19
had
48:19
this
48:20
conversation
48:20
on
48:20
the
48:20
show
48:20
before,
48:21
right?
48:21
Not
48:22
that
48:22
nobody's
48:22
buying
48:22
big
48:22
ones,
48:23
but
48:23
like,
48:24
I
48:24
think
48:24
there's
48:24
been
48:24
a
48:24
fundamental
48:25
shift
48:25
in
48:25
some
48:26
of
48:26
the
48:26
manufacturers
48:27
and
48:27
the
48:27
models
48:27
that
48:27
people
48:27
make
48:28
and
48:28
things
48:28
that
48:29
are
48:29
selling.
48:30
How
48:30
do
48:30
we
48:30
tell
48:31
that
48:31
story?
48:31
Because
48:32
that's
48:32
an
48:32
interesting
48:32
story
48:33
and
48:33
maybe
48:33
you're
48:33
already
48:33
telling
48:34
it
48:34
and
48:34
maybe
48:34
just
48:34
the
48:34
campground
48:35
side
48:35
that
48:35
I
48:36
pay
48:36
attention
48:36
to
48:36
doesn't
48:37
hear
48:37
it
48:37
as
48:38
much.
48:38
But
48:39
how.
48:39
Because
48:39
there
48:40
are
48:40
for
48:41
sure
48:41
positives,
48:42
just
48:42
like
48:42
she
48:42
said,
48:43
right.
48:47
You
48:47
know,
48:47
I
48:47
think
48:47
the
48:47
industry
48:48
does
48:48
a
48:48
good
48:48
job
48:48
of
48:49
telling.
48:49
Gorevine
48:50
does
48:50
a
48:50
great
48:50
job,
48:51
you
48:51
know.
48:51
And
48:52
that's
48:52
consumer,
48:52
right?
48:53
So
48:53
like,
48:53
I'm
48:53
just
48:54
talking
48:54
about
48:54
like
48:54
for
48:54
campground
48:55
owners,
48:55
I
48:55
guess.
48:57
I'm.
48:58
I'm
48:58
not
48:58
sure.
48:59
I
48:59
mean,
49:00
I
49:00
don't
49:00
know
49:00
that
49:00
there's
49:00
an
49:00
answer
49:01
I
49:01
get
49:01
like,
49:02
because
49:02
you're
49:02
right.
49:02
Go
49:03
RVing
49:03
does
49:03
an
49:03
excellent
49:04
job,
49:04
but
49:05
they
49:05
are
49:05
mostly
49:06
consumer
49:06
facing.
49:07
And
49:08
so
49:08
that
49:08
I
49:08
think
49:09
is
49:09
covered.
49:09
They
49:10
do
49:10
again
49:10
in
49:10
Canada
49:11
and
49:11
the
49:11
U.S.
49:11
i
49:11
think
49:12
they
49:12
both
49:12
do
49:13
a
49:13
great
49:13
job
49:14
with
49:14
their
49:14
marketing
49:14
and
49:14
their
49:15
reach
49:15
and
49:15
bringing
49:16
you
49:16
people
49:16
in
49:17
and
49:17
their
49:17
campaigns
49:18
that
49:18
they
49:18
have
49:19
and
49:19
all
49:19
that
49:19
stuff.
49:20
But
49:21
I'm.
49:21
But
49:21
I
49:21
mean
49:21
like
49:21
the
49:22
type
49:22
of
49:23
rigs
49:24
that
49:24
are
49:24
selling
49:24
well,
49:25
the
49:25
type
49:25
of
49:25
manufacturers
49:26
or
49:27
the
49:27
individual
49:27
manufacturers
49:28
that
49:28
are
49:28
doing
49:29
really
49:30
well
49:30
because
49:31
they
49:31
have
49:31
either
49:31
a
49:31
different
49:32
project
49:33
product,
49:33
just
49:33
like
49:33
we
49:34
were
49:34
talking
49:34
about
49:34
coming
49:35
full
49:35
circle
49:35
to
49:35
experiences,
49:36
right?
49:37
Experiences
49:37
at
49:38
campgrounds
49:38
and
49:38
glamping
49:39
and
49:39
all
49:39
that
49:39
stuff.
49:41
Is
49:41
there
49:41
a
49:42
way
49:42
or
49:42
should
49:42
there
49:43
be
49:43
a
49:43
way
49:43
or
49:43
is
49:44
Brian
49:44
just
49:45
dumb
49:45
and
49:45
should
49:46
shut
49:46
up?
49:47
That's
49:47
maybe
49:48
all
49:48
of
49:48
the
49:48
above
49:49
that
49:50
like
49:50
we
49:50
can
49:51
tell
49:51
the
49:51
stories
49:51
of
49:51
what
49:52
is
49:52
actually
49:54
really
49:55
being
49:55
successful
49:56
and
49:56
that
49:56
is
49:56
a
49:57
positive
49:57
driver
49:57
for
49:58
the
49:58
industry.
49:58
Because
49:59
I
50:00
think
50:00
not
50:00
only
50:01
does
50:01
that
50:01
help
50:02
the
50:02
RV
50:03
industry
50:03
and
50:03
maybe
50:04
you're
50:04
sharing
50:04
all
50:04
this
50:04
stuff
50:05
internally.
50:05
You
50:05
probably
50:06
are,
50:06
but
50:08
I
50:08
think
50:09
maybe
50:09
it
50:09
tells
50:10
a
50:10
story
50:10
to
50:10
a
50:10
campground
50:11
owner
50:11
of
50:11
like
50:12
maybe
50:12
I'm
50:12
building
50:13
or
50:13
renovating
50:13
my
50:13
park
50:14
or
50:14
adding
50:14
glamping
50:15
or
50:15
not
50:15
adding
50:15
glamping.
50:16
What
50:16
do
50:16
I
50:16
focus
50:16
on?
50:17
Do
50:17
I
50:17
focus
50:17
on
50:18
smaller
50:18
sites
50:18
that
50:19
are
50:19
more
50:19
intimate
50:19
or
50:20
you
50:20
know,
50:21
what
50:21
is
50:21
my
50:21
consumer
50:22
going
50:22
to
50:22
show
50:22
up
50:22
driving?
50:24
I
50:24
think
50:24
it
50:25
goes
50:25
back
50:25
to
50:25
what
50:25
Eleonore
50:26
was
50:26
saying
50:26
before
50:27
about
50:27
us
50:27
going
50:27
to
50:28
everybody's
50:28
meeting
50:29
and
50:30
you
50:30
know,
50:30
we
50:30
see
50:30
each
50:31
other
50:31
10
50:31
times
50:32
a
50:32
year
50:32
at
50:32
least
50:33
and,
50:33
and
50:34
talk
50:34
a
50:34
lot
50:34
more
50:35
frequently
50:35
and,
50:36
and
50:36
lately
50:36
we've
50:37
been,
50:37
you
50:37
know,
50:37
telling
50:38
about,
50:39
you
50:39
know,
50:39
certain
50:39
units
50:40
are
50:40
getting
50:40
longer
50:41
and,
50:41
and
50:41
what
50:41
the
50:42
trends
50:42
are.
50:43
We
50:43
communicate
50:43
those
50:44
things
50:44
as
50:44
best
50:44
we
50:44
can,
50:45
you
50:45
know,
50:46
to,
50:46
you
50:47
know,
50:47
all
50:47
the,
50:47
all
50:47
the
50:48
campgrounds
50:48
associated
50:49
so
50:49
they
50:49
can,
50:50
you
50:50
know,
50:50
move,
50:50
move
50:50
that
50:51
down.
50:51
I,
50:52
you
50:52
know,
50:53
think
50:53
things
50:53
do
50:53
change.
50:54
You're,
50:54
you're,
50:54
you're
50:55
right
50:55
that
50:55
the
50:55
trend
50:56
may
50:56
be
50:56
towards
50:57
a
50:57
smaller
50:58
unit.
50:58
But
50:59
you
50:59
know,
50:59
it
50:59
doesn't
51:00
mean
51:00
that
51:00
a
51:00
commit
51:01
campground
51:01
owner
51:02
should
51:02
all
51:03
of
51:03
a
51:03
sudden
51:03
build
51:04
smaller
51:05
sites.
51:05
You
51:05
know,
51:06
you
51:07
know,
51:07
they,
51:07
they,
51:08
these
51:08
are
51:08
trends.
51:09
They
51:09
go
51:09
up
51:09
and
51:09
down.
51:09
They
51:10
change
51:10
all
51:10
the
51:10
time.
51:10
And
51:12
you
51:12
know,
51:13
if
51:13
you
51:13
can
51:13
fit,
51:14
you
51:14
can
51:14
fit
51:14
a,
51:15
a
51:15
smaller
51:15
unit
51:16
on
51:16
a
51:16
big
51:16
site,
51:16
you
51:16
can't
51:16
fit
51:17
a
51:17
big
51:17
unit
51:17
on
51:18
a
51:18
small
51:18
site.
51:18
So
51:19
you
51:19
know,
51:19
I,
51:20
I
51:20
think
51:21
they're,
51:21
they're
51:21
can,
51:22
they're
51:22
more,
51:23
I
51:23
guess
51:24
listening
51:26
harder
51:26
when
51:27
we
51:27
say
51:27
that
51:28
the
51:28
length
51:28
of
51:28
the
51:29
units
51:29
are,
51:29
are
51:30
increased,
51:31
which
51:32
there
51:32
is
51:32
some
51:33
truth
51:33
to
51:34
that.
51:35
Yeah.
51:35
And
51:36
I
51:36
would
51:36
say
51:36
working
51:37
with,
51:37
you
51:37
know,
51:37
the,
51:38
the
51:38
different,
51:39
ourselves
51:40
internally
51:40
we
51:40
have
51:41
more
51:41
information.
51:41
But
51:42
working,
51:42
you
51:42
know,
51:42
as
51:42
a
51:42
campground
51:43
operator,
51:43
at
51:43
least
51:44
in
51:44
Canada,
51:44
being
51:44
part
51:45
of
51:45
your
51:45
provincial
51:45
association,
51:46
which
51:47
then
51:47
in
51:47
turn
51:47
gets
51:48
information
51:48
from
51:49
ccrba,
51:49
which
51:50
is
51:50
the
51:50
national,
51:50
I
51:50
mean
51:51
we
51:51
share
51:51
a
51:51
lot
51:51
of
51:51
that
51:52
data
51:52
with
51:52
them.
51:53
When
51:53
I
51:54
look
51:54
at
51:54
our
51:54
RV
51:54
stats
51:55
for
51:55
2024,
51:56
we
51:56
have
51:56
them
51:57
to
51:57
the
51:57
end
51:57
of
51:57
November.
51:58
The
51:58
only
51:58
segment
51:59
that
51:59
actually
52:00
show
52:00
growth
52:00
was
52:01
fifth
52:01
wheels.
52:02
So
52:02
you
52:02
know,
52:03
you're
52:03
talking
52:03
about,
52:04
you
52:04
know,
52:04
units,
52:05
right.
52:05
The
52:05
lar,
52:05
the
52:06
fifth
52:06
wheels.
52:06
I
52:06
mean
52:06
they're
52:06
more
52:07
expensive,
52:07
they're
52:07
longer,
52:08
they're
52:08
bigger,
52:08
they
52:08
can
52:08
go
52:09
up
52:09
to
52:09
48ft.
52:10
So
52:10
you
52:10
know,
52:11
for
52:11
us
52:11
to
52:11
share
52:11
that
52:12
with
52:12
CCRVA
52:13
and
52:13
then
52:13
in
52:13
turn
52:13
CCRVA
52:14
distributing
52:15
that,
52:16
you
52:16
know,
52:16
through
52:18
their
52:18
provincial
52:18
associations,
52:20
you
52:20
know,
52:20
that's
52:21
where
52:21
I
52:21
think
52:21
the
52:21
campground
52:22
operators
52:22
need
52:22
to
52:22
look
52:23
to
52:23
try
52:23
to
52:24
gain
52:24
some
52:24
insights
52:25
and
52:26
participate
52:26
in
52:26
some
52:27
of
52:27
the
52:27
education
52:27
that's
52:28
available
52:28
to
52:28
them
52:29
through,
52:29
you
52:29
know,
52:29
through.
52:30
Their
52:30
provincial
52:30
associations,
52:32
which
52:32
I
52:32
agree
52:33
with
52:33
completely.
52:33
Associations
52:34
are
52:34
absolutely
52:35
critical.
52:36
I
52:36
think
52:37
my
52:37
other
52:38
question
52:38
is
52:38
is
52:38
maybe
52:39
a
52:39
reflection
52:39
on
52:39
myself,
52:40
too.
52:41
Is
52:41
this
52:41
partly
52:42
my
52:42
fault
52:42
with
52:42
Modern
52:43
Campground?
52:43
Like,
52:43
could
52:44
we
52:44
do
52:44
a
52:44
better
52:44
job
52:45
of
52:46
communicating
52:46
with
52:47
the
52:47
RV
52:47
industry
52:48
specific
52:48
to
52:48
Canada?
52:49
We're
52:49
talking
52:49
to
52:49
you
52:49
guys.
52:50
Right.
52:50
But
52:50
obviously
52:50
the
52:50
US
52:51
too,
52:52
to
52:53
tell
52:53
more
52:53
of
52:53
those
52:54
stories
52:54
that
52:55
campground
52:56
owners
52:56
would
52:57
find
52:57
useful.
53:01
Wow.
53:02
Like,
53:02
I'm
53:03
basically
53:03
asking
53:03
you
53:03
if
53:03
I
53:04
suck
53:04
and
53:04
you
53:04
can
53:04
say
53:05
that.
53:06
Well,
53:06
no,
53:07
no.
53:07
And
53:07
I.
53:07
And
53:09
you're
53:10
all.
53:10
All
53:11
media
53:12
is.
53:12
Is
53:12
important
53:13
in
53:13
this
53:13
to
53:13
help
53:14
with
53:14
the
53:14
communication,
53:15
including,
53:16
you
53:16
know,
53:16
you,
53:16
Brian,
53:17
for
53:17
sure.
53:18
Yeah.
53:18
But
53:19
I
53:19
mean,
53:19
we
53:19
need
53:19
to,
53:19
like,
53:21
can
53:21
we
53:21
be
53:21
more
53:22
proactive,
53:22
is
53:22
what
53:22
I'm
53:23
asking,
53:23
to
53:23
the
53:23
Canadian
53:24
RV
53:24
industry,
53:25
to
53:25
the
53:25
two
53:25
people
53:25
who
53:25
are
53:25
sitting
53:26
here
53:26
to
53:27
help
53:27
better
53:27
tell
53:27
stories
53:28
that
53:28
are
53:29
relevant
53:29
to
53:30
campground
53:30
owners.
53:31
Because
53:31
as
53:31
we're
53:31
all
53:32
on
53:32
the
53:32
show
53:32
together
53:32
and
53:32
we
53:33
all
53:33
see
53:33
campgrounds
53:34
related
53:34
to
53:34
glamping
53:35
is
53:35
related
53:35
to
53:35
RV
53:35
industry
53:36
as
53:36
outdoor
53:36
hospitality
53:37
is
53:37
everything.
53:37
Right.
53:38
Is
53:39
there
53:39
a
53:39
larger
53:39
role
53:40
that
53:41
is
53:41
on
53:41
us
53:42
as
53:42
a
53:43
media
53:43
company
53:44
to
53:44
provide
53:45
better
53:45
value
53:46
to.
53:47
Who
53:48
are
53:48
we're
53:48
talking
53:48
about
53:49
in
53:49
this
53:49
specific
53:50
instance?
53:50
Campground
53:51
owners.
53:51
And
53:51
if
53:51
there
53:51
is,
53:52
I
53:52
want
53:52
to
53:52
make
53:53
a
53:53
habit
53:54
because
53:54
it
53:54
only
53:54
benefits
53:55
all
53:55
of
53:55
us,
53:56
right?
53:57
Yeah.
53:58
Well,
53:58
I
53:58
mean,
53:58
I
53:58
don't,
53:59
you
53:59
know,
53:59
I.
53:59
I'd
53:59
have
54:00
to
54:00
have
54:00
a
54:00
look
54:00
at.
54:01
At
54:01
what
54:01
you're
54:02
currently
54:02
providing
54:03
and
54:03
to
54:03
see
54:03
if
54:04
we
54:04
can
54:04
identify
54:05
any
54:05
areas
54:05
where
54:06
we
54:06
can
54:06
supplement
54:06
that
54:07
with
54:07
additional,
54:08
you
54:08
know,
54:08
resources
54:09
and
54:09
knowledge
54:09
that
54:10
we
54:10
produce
54:11
that
54:11
might
54:11
be
54:11
helpful
54:12
for
54:12
the
54:12
campground
54:13
operators.
54:15
Okay,
54:15
let's
54:15
think
54:15
about
54:16
that
54:16
then.
54:16
Like,
54:16
I
54:16
don't
54:16
want
54:17
to
54:17
add
54:17
work
54:17
to
54:17
your
54:17
plate.
54:18
We
54:18
both
54:18
know
54:18
you
54:18
do
54:19
2
54:19
billion
54:19
things
54:19
a
54:20
day,
54:20
Eleonore,
54:21
So,
54:21
like,
54:21
I'm
54:21
willing
54:21
to
54:22
do
54:22
the
54:22
work.
54:22
Right.
54:23
Maybe
54:23
there's
54:23
story
54:24
ideas
54:24
or
54:24
suggestions
54:25
or
54:25
things
54:25
like
54:25
that,
54:25
but
54:26
yeah,
54:27
I'd
54:27
love
54:27
to
54:27
tell
54:27
more
54:27
of
54:28
those
54:28
stories
54:28
because,
54:29
like,
54:31
all.
54:31
And,
54:31
Greg,
54:32
you
54:32
tell
54:32
me
54:32
if
54:32
I'm
54:32
wrong,
54:33
because
54:33
we're
54:33
both
54:33
in
54:33
the
54:33
campground
54:34
industry
54:34
side,
54:35
and
54:35
I'm
54:36
obviously
54:36
an
54:37
American
54:37
who
54:37
immigrated
54:38
to
54:38
Canada,
54:38
but
54:39
we
54:39
read
54:39
Modern
54:40
Campground,
54:40
we
54:40
read
54:41
Woodalls,
54:42
and
54:43
I
54:43
don't
54:43
read
54:43
RV
54:43
business
54:44
because
54:44
I'm
54:44
just
54:44
not
54:44
as
54:45
involved
54:45
in
54:45
the
54:45
RV
54:45
industry.
54:46
And
54:46
so
54:46
I'm
54:46
sure
54:46
there's
54:47
much
54:47
more
54:47
of
54:47
these
54:47
stories
54:47
there.
54:48
But
54:48
from
54:48
a
54:49
campground
54:49
owner
54:49
side,
54:49
those
54:50
are
54:50
the
54:50
two
54:50
basic
54:50
news
54:51
resources
54:51
besides
54:52
the
54:52
Facebook
54:52
groups,
54:53
right?
54:53
Yep.
54:54
So
54:56
I
54:56
feel
54:56
like
54:57
the
54:57
only
54:57
news
54:57
we
54:57
get
54:57
from
54:58
the
54:58
RV
54:58
industry
54:59
is
54:59
that
54:59
shipments
54:59
are
55:00
up
55:00
every
55:00
month.
55:01
And
55:01
then
55:01
the
55:01
rest
55:01
of
55:02
the
55:02
stories
55:02
are
55:02
about
55:02
campgrounds,
55:03
which,
55:03
to
55:03
be
55:03
clear,
55:04
is
55:04
not
55:04
the
55:04
RV
55:05
industry's
55:05
fault.
55:06
That's
55:06
a
55:07
coverage
55:07
issue
55:09
because
55:09
there's
55:09
very
55:10
clearly
55:10
more
55:11
things
55:11
going
55:11
on
55:11
in
55:11
the
55:11
RV
55:12
industry
55:12
than
55:12
the
55:12
fact
55:12
that
55:13
shipments
55:13
are
55:13
up
55:13
or
55:13
down
55:14
or
55:14
whatever
55:14
they're
55:14
doing.
55:14
Right.
55:15
Yeah.
55:17
So
55:17
that's
55:17
what
55:18
I'm
55:18
trying
55:18
to
55:18
say,
55:19
like,
55:19
I
55:19
think
55:19
is
55:19
on
55:20
us
55:20
to
55:20
change.
55:23
I
55:23
think
55:23
that's
55:24
fair.
55:24
I
55:24
mean,
55:24
I
55:25
think.
55:25
I
55:25
also
55:25
think
55:25
you
55:26
guys
55:26
and
55:26
Woodall's,
55:27
I
55:27
think
55:27
you
55:27
guys
55:28
do
55:28
a
55:28
great
55:28
job
55:29
of
55:29
covering
55:29
the
55:29
industry,
55:30
putting
55:30
out
55:31
relevant
55:31
data,
55:33
but,
55:33
you
55:34
know,
55:34
you.
55:35
So
55:35
you
55:35
lead
55:35
the
55:36
horse
55:36
to
55:36
water.
55:38
It
55:38
is
55:38
sort
55:38
of
55:39
incumbent
55:39
on
55:39
the
55:39
owners,
55:40
on
55:40
the
55:41
operators
55:43
to
55:43
read
55:44
that,
55:44
to
55:44
pull
55:45
out
55:45
what's
55:45
good
55:45
for
55:45
them
55:46
to.
55:46
To
55:47
take
55:47
it
55:47
on
55:48
in
55:48
a
55:48
way
55:49
that
55:50
is
55:51
beneficial
55:51
to
55:51
them,
55:52
whether
55:52
it
55:52
be
55:53
good
55:53
news
55:53
or
55:53
bad
55:53
news.
55:54
There
55:55
has
55:55
to
55:55
be
55:55
some
55:55
ownership
55:56
on
55:56
the
55:56
side
55:56
of
55:58
the
55:58
meter.
55:59
Yeah.
55:59
Yeah.
56:00
I
56:00
mean,
56:00
because
56:01
of
56:01
the
56:02
content.
56:02
Like,
56:03
again,
56:03
I
56:03
don't
56:04
even
56:04
read
56:04
my
56:04
own
56:05
daily
56:05
newsletter
56:05
because
56:06
I
56:06
don't
56:06
have
56:06
time.
56:07
Sorry,
56:07
Akari.
56:08
So
56:08
that's
56:08
why
56:08
it's
56:09
so
56:09
bad.
56:10
But
56:10
like,
56:11
but,
56:11
but
56:11
is
56:11
it
56:11
like,
56:12
am
56:12
I
56:12
right?
56:12
No,
56:12
it's
56:13
not.
56:13
It's
56:13
not.
56:13
Like,
56:13
I
56:14
feel
56:14
like
56:14
the
56:14
only
56:14
thing
56:14
we
56:15
see
56:15
pushed
56:15
from
56:15
a.
56:17
Not
56:17
push,
56:17
because
56:17
that's
56:18
the
56:18
wrong
56:18
word
56:19
covered
56:19
on
56:19
a
56:19
repetitive,
56:20
regular
56:20
basis
56:21
in
56:21
Woodall's
56:22
and
56:22
Modern
56:22
campground
56:23
is
56:24
RV
56:24
shipments.
56:25
When
56:25
it
56:25
comes
56:25
to
56:25
the
56:25
industry
56:26
itself.
56:27
The
56:27
industry
56:27
itself?
56:28
Yeah.
56:28
Obviously
56:28
we
56:28
cover
56:29
manufacturers
56:29
and
56:29
new
56:30
models
56:30
and
56:30
things
56:30
like
56:30
that.
56:30
Right?
56:31
Yeah.
56:32
And
56:32
news
56:32
about
56:32
those
56:32
people
56:33
that
56:33
are
56:34
one
56:34
time.
56:35
Yeah.
56:35
So
56:35
that's
56:36
what
56:36
I
56:36
think
56:36
we
56:36
can
56:36
do
56:36
a
56:36
better
56:37
job
56:37
of
56:37
because,
56:37
like,
56:38
again,
56:38
we
56:38
sit
56:38
here
56:38
and
56:39
we're
56:39
talking
56:39
about
56:39
perception,
56:40
and
56:40
I'm
56:40
pointing
56:41
the
56:41
finger
56:41
right
56:41
back
56:41
at
56:41
myself
56:42
because
56:42
my
56:43
perception
56:43
is,
56:44
is
56:44
that
56:44
the
56:45
only
56:45
thing
56:45
the
56:45
RV
56:46
industry
56:46
pushes
56:47
is
56:47
that
56:47
the
56:48
good
56:48
news
56:48
that
56:48
shipments
56:49
are
56:49
up
56:50
and
56:50
there's
56:51
so
56:51
much
56:51
other
56:51
good
56:52
news
56:52
besides
56:53
that.
56:53
Right.
56:53
Eleonore
56:54
and
56:54
Jane.
56:55
That,
56:56
that
56:56
my
56:56
perception
56:57
is,
56:57
is
56:57
that
56:57
we
56:58
just
56:58
don't
56:58
see
56:58
it
56:59
outside
56:59
of
56:59
the
56:59
circles
57:00
of
57:00
the
57:00
RV
57:00
industry
57:01
that
57:01
communicate
57:02
and
57:02
talk
57:02
well
57:02
together.
57:04
So
57:05
I'm
57:05
pretty
57:06
sure
57:06
my
57:06
perception
57:07
is
57:07
wrong.
57:08
Right.
57:09
Yeah,
57:09
I.
57:10
I
57:10
would.
57:10
I
57:10
would
57:10
disagree.
57:11
And
57:11
I
57:12
don't
57:12
think
57:12
that's
57:13
only
57:13
thing
57:13
that
57:14
we're.
57:14
We're.
57:15
We're
57:15
sending
57:15
out.
57:15
No,
57:16
I'm
57:16
saying
57:16
I'm
57:16
wrong.
57:16
I'm
57:17
saying.
57:17
Yeah,
57:17
you
57:18
know,
57:18
I
57:18
think
57:18
there's.
57:18
There's,
57:19
you
57:19
know,
57:20
releases
57:21
on.
57:21
On
57:22
new
57:22
features
57:22
and,
57:23
and
57:24
neat
57:24
new
57:24
models
57:25
and,
57:27
and,
57:28
you
57:28
know,
57:30
how
57:30
the
57:30
industry
57:30
is
57:30
doing
57:31
as
57:31
a
57:31
whole
57:31
and
57:32
economic
57:33
impact
57:33
and
57:34
all
57:34
that.
57:34
I
57:34
think.
57:35
I
57:35
think
57:35
there's
57:35
more
57:35
than
57:36
just
57:36
a
57:37
monthly
57:37
report.
57:38
That's.
57:38
I
57:38
agree
57:39
with
57:39
you.
57:39
I'm
57:39
just
57:39
saying
57:40
that
57:40
the
57:41
campground
57:41
side
57:42
of
57:42
the
57:42
news
57:42
tends
57:43
to
57:43
only,
57:43
it
57:44
appears
57:44
to
57:44
me,
57:45
cover
57:46
the
57:46
shipments.
57:48
And
57:48
so,
57:49
again,
57:50
I'm
57:50
with
57:50
you.
57:51
I
57:51
100
57:51
agree
57:52
with
57:52
everything
57:52
you
57:52
just
57:52
said.
57:53
I'm
57:53
asking.
57:54
And
57:54
you
57:54
don't
57:54
have
57:54
to
57:55
give
57:55
me
57:55
an
57:55
answer
57:55
right
57:55
now.
57:56
But
57:56
generally
57:56
speaking,
57:56
this
57:57
is
57:57
the
57:57
theme
57:57
of
57:57
my
57:57
question,
57:58
is
57:58
how
57:58
do
57:58
I
57:59
help
57:59
change
57:59
that
57:59
narrative
58:01
so
58:01
that
58:01
we're
58:01
amplifying
58:02
more
58:02
of
58:03
the
58:03
positive
58:03
messages
58:05
that
58:05
come
58:05
out
58:05
of
58:06
the
58:06
RV
58:07
industry?
58:09
Because
58:09
they're
58:09
there.
58:10
Right.
58:10
Just
58:10
like
58:11
Angele
58:11
said,
58:12
not
58:12
everybody's
58:13
gonna
58:13
have
58:13
a
58:13
positive
58:13
story.
58:14
Right.
58:15
And
58:15
again,
58:15
we
58:15
talked
58:16
about
58:16
2025,
58:17
but
58:17
in
58:17
2025,
58:18
there
58:18
are
58:18
going
58:18
to
58:18
be
58:18
nuggets
58:19
of
58:19
amazing
58:19
manufacturers
58:20
with
58:20
amazing
58:20
stories
58:21
and
58:21
great
58:21
employees
58:22
and
58:22
wonderful
58:23
customer
58:23
service
58:23
and
58:24
improved
58:24
maintenance
58:24
and
58:25
better
58:25
service
58:25
wait
58:26
times
58:26
and
58:26
all
58:27
the
58:27
things.
58:27
Right.
58:28
So
58:28
many
58:28
things
58:28
to
58:28
talk
58:29
about
58:29
from
58:29
a
58:29
positive
58:29
aspect.
58:31
How
58:31
do
58:31
we
58:32
do
58:32
a
58:32
better
58:33
job
58:33
of
58:33
sharing
58:33
that?
58:34
Well,
58:35
it
58:35
just
58:35
seems
58:35
that,
58:35
you
58:36
know,
58:36
whoever's
58:36
doing
58:36
the
58:36
research
58:37
on
58:37
your
58:37
side
58:37
needs
58:38
to
58:38
tap
58:38
into
58:38
other.
58:39
Other
58:39
sources
58:40
than
58:40
just
58:40
the
58:41
RBIA
58:41
shipments.
58:43
Absolutely.
58:44
I'm
58:44
blaming
58:44
myself.
58:45
We're
58:45
on
58:45
the
58:45
same
58:46
page
58:46
here,
58:46
right?
58:47
Like,
58:47
but
58:47
that's
58:47
what
58:48
I
58:48
need.
58:48
Like,
58:48
I
58:48
need.
58:49
Because
58:49
I'm
58:49
not
58:49
in
58:50
the
58:50
RV
58:50
industry,
58:50
I
58:50
need
58:51
somebody
58:51
in
58:51
the
58:51
RV
58:51
industry
58:52
to
58:52
tell
58:52
me
58:53
how
58:53
to
58:53
do
58:53
it
58:54
better.
58:54
What
58:55
happened
58:55
to
58:55
my
58:55
camera?
58:55
It's
58:56
like,
58:56
oh,
58:56
orangey
58:57
now.
58:58
Oh,
58:59
so
58:59
the
58:59
Trump
59:00
thing.
59:00
Yeah.
59:00
You
59:01
didn't
59:01
hear
59:01
about
59:01
that?
59:02
So
59:02
they
59:02
signed
59:03
an
59:03
executive
59:03
order
59:03
to
59:04
make
59:04
you
59:04
all
59:04
look
59:04
orange
59:05
just
59:05
like
59:05
him
59:06
every
59:06
time
59:06
you
59:07
get
59:07
on
59:07
the
59:07
camera.
59:08
I'm
59:08
sorry.
59:10
Yeah,
59:13
that's
59:13
gonna
59:14
be
59:14
terrible.
59:14
You
59:15
know
59:15
what,
59:15
Brian?
59:15
Can
59:15
I
59:16
steer
59:16
us
59:16
a
59:16
different
59:16
direction?
59:17
I
59:17
ask
59:17
a
59:17
question.
59:18
Yes.
59:18
You
59:19
don't
59:19
care,
59:19
so
59:20
I'm
59:21
curious.
59:21
So
59:22
Shane
59:22
said
59:22
earlier,
59:23
you
59:23
know,
59:23
if
59:23
they
59:23
end
59:24
up
59:25
flat
59:25
or
59:25
maybe
59:26
up
59:26
a
59:26
little
59:26
bit,
59:27
he'd
59:27
feel
59:28
like
59:28
that's.
59:29
That's
59:29
an
59:29
okay
59:29
thing
59:29
for
59:30
this
59:30
year,
59:30
given
59:30
all
59:30
the.
59:31
The
59:31
chaos,
59:31
the
59:32
uncertainty
59:32
right.
59:32
Between
59:33
elections
59:33
and
59:33
tariffs
59:34
and.
59:34
And
59:34
orange
59:35
camera
59:35
feeds.
59:37
I'm.
59:37
I'm
59:38
curious
59:38
to
59:38
see,
59:39
like,
59:39
Angele,
59:40
what.
59:40
What
59:41
do
59:41
you
59:41
see
59:42
for
59:42
glamping
59:43
for.
59:44
For,
59:44
like,
59:44
flip
59:45
side
59:45
of
59:45
the
59:45
coin.
59:45
So
59:46
if
59:46
that's
59:46
what,
59:47
you
59:48
know,
59:48
Shane
59:48
is
59:48
hopeful
59:49
for
59:49
on
59:49
the
59:49
RV
59:50
side,
59:50
what
59:50
are
59:51
you
59:51
hopeful
59:51
for
59:51
on.
59:52
What
59:52
are
59:52
you
59:52
looking
59:53
forward
59:53
to
59:53
as
59:53
far
59:54
as
59:54
occupancy
59:55
and.
59:55
And
59:57
similar,
59:58
you
59:58
know,
59:58
looking
59:59
at.
59:59
You
59:59
don't
1:00:00
look
1:00:00
at
1:00:00
RV
1:00:00
sales
1:00:01
because
1:00:01
you
1:00:01
don't
1:00:02
have
1:00:02
to
1:00:02
have
1:00:02
an
1:00:02
RV
1:00:02
to
1:00:02
stay
1:00:03
at
1:00:03
your
1:00:03
place.
1:00:04
So
1:00:04
maybe
1:00:05
are
1:00:05
you
1:00:05
looking
1:00:05
for
1:00:06
a
1:00:06
big
1:00:06
bump
1:00:07
up
1:00:07
this
1:00:07
year?
1:00:07
If
1:00:07
RV
1:00:08
sales
1:00:08
are
1:00:08
flat,
1:00:09
what
1:00:10
are
1:00:10
you
1:00:10
sort
1:00:10
of
1:00:10
forecasting
1:00:11
for
1:00:11
this
1:00:11
year?
1:00:12
Yeah,
1:00:13
that's
1:00:13
a
1:00:13
good
1:00:13
question.
1:00:14
You
1:00:14
know,
1:00:14
and
1:00:14
it's
1:00:15
kind
1:00:15
of
1:00:15
one
1:00:15
of
1:00:15
those
1:00:15
things
1:00:16
where
1:00:17
we,
1:00:17
it
1:00:17
was
1:00:17
almost
1:00:18
scary
1:00:18
to
1:00:18
see
1:00:18
what
1:00:19
was
1:00:19
going
1:00:19
to
1:00:19
happen
1:00:19
this
1:00:20
winter.
1:00:20
I
1:00:20
know
1:00:20
for
1:00:21
us
1:00:21
like
1:00:21
in
1:00:22
where
1:00:22
we're
1:00:22
located,
1:00:23
the
1:00:23
province
1:00:24
of
1:00:24
New
1:00:24
Brunswick
1:00:25
has
1:00:25
over
1:00:25
40
1:00:25
glamping
1:00:26
resort
1:00:26
that
1:00:26
just
1:00:27
popped
1:00:27
out
1:00:27
in
1:00:27
the
1:00:28
last
1:00:28
two
1:00:28
years.
1:00:29
Competition
1:00:30
is
1:00:30
on
1:00:30
an
1:00:30
all
1:00:31
time
1:00:31
high
1:00:31
and
1:00:32
the
1:00:33
economy
1:00:33
is
1:00:34
not,
1:00:34
you
1:00:34
know,
1:00:35
showing
1:00:35
as
1:00:36
strong.
1:00:36
So
1:00:36
there's
1:00:37
only
1:00:37
so
1:00:38
much,
1:00:39
you
1:00:39
know,
1:00:40
potential
1:00:40
opportunity,
1:00:41
you
1:00:41
know,
1:00:41
for,
1:00:42
for
1:00:42
the
1:00:42
glamping
1:00:43
operators
1:00:43
to
1:00:44
really
1:00:44
like
1:00:44
strive
1:00:45
in
1:00:45
this,
1:00:46
in
1:00:46
this
1:00:46
time,
1:00:47
you
1:00:47
know,
1:00:47
and
1:00:47
especially
1:00:47
even
1:00:48
in
1:00:48
the
1:00:48
winter
1:00:48
season
1:00:49
here.
1:00:50
And
1:00:50
so
1:00:50
for
1:00:51
us
1:00:51
right
1:00:51
now,
1:00:52
what
1:00:53
we're
1:00:53
seeing
1:00:54
like,
1:00:54
you
1:00:54
know,
1:00:54
already
1:00:55
happening
1:00:55
and
1:00:57
because
1:00:57
of
1:00:58
how
1:00:58
we
1:00:58
also
1:00:59
came
1:00:59
about
1:00:59
our
1:01:00
resort
1:01:00
specifically
1:01:01
is
1:01:01
we
1:01:01
came
1:01:02
to
1:01:02
be
1:01:02
an
1:01:02
affordable,
1:01:03
high
1:01:04
end,
1:01:04
luxury,
1:01:05
glamping
1:01:05
experience.
1:01:06
So
1:01:06
because
1:01:06
we're,
1:01:07
we
1:01:07
position
1:01:08
ourselves
1:01:09
in
1:01:09
that
1:01:09
segment,
1:01:11
we're
1:01:11
still
1:01:12
staying
1:01:12
strong
1:01:13
in
1:01:13
terms
1:01:13
of
1:01:14
bookings,
1:01:14
you
1:01:14
know,
1:01:15
like
1:01:15
we
1:01:15
were
1:01:15
not
1:01:15
expecting
1:01:16
to
1:01:16
be
1:01:16
as
1:01:16
full
1:01:17
as
1:01:17
we
1:01:17
are.
1:01:18
So
1:01:18
you
1:01:19
know,
1:01:19
right
1:01:19
now
1:01:19
for
1:01:20
us,
1:01:20
our
1:01:20
weekends
1:01:21
are
1:01:21
full
1:01:21
already
1:01:22
till
1:01:22
end
1:01:22
of
1:01:22
April
1:01:23
and
1:01:23
our
1:01:24
weekdays
1:01:25
are
1:01:26
getting
1:01:26
full
1:01:27
by
1:01:27
the
1:01:27
day.
1:01:27
It's
1:01:27
more
1:01:28
of
1:01:28
a
1:01:28
last
1:01:28
minute
1:01:28
thing
1:01:29
that
1:01:29
it
1:01:29
used
1:01:29
to
1:01:29
be
1:01:30
six
1:01:30
months
1:01:30
before
1:01:31
we
1:01:31
would
1:01:31
be
1:01:31
sold
1:01:32
out,
1:01:32
but
1:01:32
now
1:01:32
it's
1:01:33
like
1:01:33
two
1:01:33
weeks
1:01:34
before
1:01:34
we're
1:01:34
starting
1:01:35
to
1:01:35
fill
1:01:35
out.
1:01:36
But
1:01:37
what,
1:01:37
what
1:01:37
we're
1:01:37
seeing
1:01:38
is
1:01:38
that
1:01:38
there's
1:01:39
a
1:01:39
lot
1:01:39
of
1:01:39
glamping
1:01:39
resort
1:01:40
we
1:01:40
just
1:01:40
saw
1:01:40
coming
1:01:41
for
1:01:41
sale
1:01:42
and
1:01:42
some
1:01:42
that
1:01:42
are
1:01:43
actually
1:01:44
decided
1:01:44
to
1:01:44
close
1:01:44
out
1:01:45
for
1:01:45
the
1:01:45
winter.
1:01:46
So
1:01:46
we're
1:01:46
seeing
1:01:47
the
1:01:47
impact,
1:01:48
but
1:01:48
they're,
1:01:48
the
1:01:49
category
1:01:49
they're
1:01:49
playing
1:01:50
in
1:01:50
is
1:01:50
more
1:01:50
in
1:01:51
a
1:01:51
high
1:01:51
end,
1:01:52
luxurious,
1:01:52
more
1:01:53
expensive,
1:01:54
you
1:01:55
know,
1:01:55
caliber.
1:01:56
So
1:01:56
I
1:01:56
think
1:01:56
a
1:01:56
lot
1:01:56
of
1:01:57
people
1:01:57
are
1:01:58
being
1:01:58
conscious
1:01:59
financially,
1:01:59
you
1:01:59
know,
1:02:00
with
1:02:00
all
1:02:00
the
1:02:00
costs
1:02:01
going
1:02:01
up
1:02:01
and
1:02:01
everything.
1:02:03
You
1:02:03
know,
1:02:04
those
1:02:04
ones
1:02:04
are
1:02:04
being
1:02:05
impacted
1:02:05
a
1:02:05
lot
1:02:06
more
1:02:06
than
1:02:06
we
1:02:06
would
1:02:07
be
1:02:07
impacted.
1:02:08
But
1:02:08
we've
1:02:08
definitely
1:02:09
been
1:02:09
impacted
1:02:10
more
1:02:10
than
1:02:11
usual.
1:02:11
Usually,
1:02:12
usually
1:02:13
for
1:02:13
us
1:02:13
we'd
1:02:13
be
1:02:13
100
1:02:14
capacity
1:02:15
all
1:02:15
the
1:02:15
time.
1:02:16
And
1:02:17
now
1:02:17
we're
1:02:17
probably
1:02:18
at
1:02:18
70,
1:02:19
80%
1:02:20
capacity.
1:02:21
So
1:02:21
we've
1:02:21
seen
1:02:22
the
1:02:22
shift
1:02:22
even
1:02:23
in
1:02:23
where
1:02:23
we
1:02:24
are
1:02:24
positioned,
1:02:25
you
1:02:25
know,
1:02:26
so
1:02:26
for
1:02:26
us
1:02:27
we're
1:02:27
just
1:02:28
trying
1:02:28
to
1:02:29
focus
1:02:30
on
1:02:30
the
1:02:30
experience
1:02:31
and
1:02:31
the
1:02:31
customer
1:02:32
service
1:02:33
and
1:02:33
you
1:02:33
know,
1:02:33
we're
1:02:34
really
1:02:34
pushing
1:02:35
that
1:02:35
hard
1:02:35
to
1:02:36
make
1:02:36
sure
1:02:36
that
1:02:36
everybody
1:02:37
comes
1:02:37
has
1:02:38
a
1:02:38
good
1:02:38
experience
1:02:38
experience
1:02:39
and
1:02:39
even
1:02:39
to
1:02:40
jump
1:02:40
a
1:02:40
little
1:02:40
bit
1:02:40
on
1:02:41
that
1:02:41
because
1:02:41
I
1:02:41
know
1:02:42
earlier
1:02:42
we
1:02:42
were
1:02:42
getting
1:02:42
a
1:02:43
conversation,
1:02:43
you
1:02:44
know,
1:02:44
people
1:02:44
complain
1:02:45
and
1:02:45
there's
1:02:45
comments
1:02:46
and
1:02:46
how
1:02:46
do
1:02:46
you
1:02:46
keep
1:02:47
those
1:02:47
customers
1:02:47
happy?
1:02:48
Sometimes
1:02:48
you
1:02:49
just
1:02:49
can't,
1:02:49
you
1:02:49
know.
1:02:50
But
1:02:50
for
1:02:50
us,
1:02:51
what's
1:02:51
really
1:02:51
like
1:02:51
helping
1:02:52
us
1:02:52
keep
1:02:53
that
1:02:53
up
1:02:54
in
1:02:54
terms
1:02:55
of
1:02:55
even
1:02:55
getting
1:02:56
to
1:02:57
bring
1:02:57
a
1:02:57
lot
1:02:57
of
1:02:57
people
1:02:58
in
1:02:58
and
1:02:58
keep
1:02:58
the
1:02:58
Customer
1:02:59
service
1:02:59
level
1:02:59
up
1:03:00
is
1:03:00
when
1:03:00
people
1:03:00
make
1:03:01
bookings
1:03:01
with
1:03:02
us,
1:03:02
we'll
1:03:03
ask
1:03:03
them
1:03:03
question.
1:03:04
And
1:03:04
a
1:03:04
lot
1:03:04
of
1:03:04
time
1:03:05
people,
1:03:05
when
1:03:05
they
1:03:05
go
1:03:05
glamping
1:03:06
or
1:03:06
they
1:03:06
go
1:03:07
away
1:03:07
is
1:03:07
because
1:03:07
they're
1:03:08
celebrating
1:03:08
birthdays,
1:03:09
anniversaries,
1:03:11
you
1:03:11
know,
1:03:11
all
1:03:12
these
1:03:12
things.
1:03:12
So
1:03:12
we
1:03:13
ask
1:03:13
them
1:03:13
question
1:03:13
and
1:03:14
we
1:03:14
take
1:03:14
notes
1:03:15
of
1:03:15
everything.
1:03:16
So
1:03:16
when
1:03:16
the
1:03:17
guests
1:03:17
come
1:03:17
back,
1:03:18
we,
1:03:19
we
1:03:19
welcome
1:03:19
them
1:03:19
and
1:03:20
say
1:03:20
happy
1:03:20
Birthday.
1:03:21
And
1:03:21
they're
1:03:21
like,
1:03:21
oh
1:03:22
my
1:03:22
God,
1:03:22
how
1:03:22
did
1:03:22
you
1:03:23
remember
1:03:23
my
1:03:23
birthday?
1:03:24
You
1:03:24
know,
1:03:24
like
1:03:24
just
1:03:25
little
1:03:25
details,
1:03:26
but
1:03:26
little
1:03:27
details
1:03:27
that
1:03:28
really
1:03:28
bring
1:03:29
that
1:03:29
up
1:03:29
for
1:03:29
us
1:03:30
and
1:03:30
keep
1:03:30
people
1:03:30
coming
1:03:31
back
1:03:31
and
1:03:31
keep
1:03:31
us
1:03:32
full
1:03:32
in
1:03:32
the
1:03:32
time
1:03:33
that
1:03:33
we
1:03:33
were
1:03:33
not
1:03:33
at
1:03:34
school
1:03:34
expecting
1:03:35
maybe
1:03:35
to
1:03:35
be
1:03:35
as
1:03:36
full
1:03:36
as
1:03:36
we
1:03:36
are,
1:03:37
you
1:03:37
know,
1:03:37
so
1:03:37
we're
1:03:38
really
1:03:38
like
1:03:38
pushing
1:03:39
the
1:03:39
bar
1:03:40
to,
1:03:40
to
1:03:40
keep
1:03:40
that
1:03:41
up
1:03:41
so
1:03:41
that
1:03:41
people
1:03:41
will
1:03:42
keep
1:03:42
coming,
1:03:42
you
1:03:43
know,
1:03:43
in
1:03:43
these
1:03:43
situations.
1:03:45
Yeah.
1:03:45
So
1:03:45
you,
1:03:45
you
1:03:46
built
1:03:46
essentially
1:03:47
affordability
1:03:48
in
1:03:49
to
1:03:49
the,
1:03:49
the
1:03:49
very
1:03:50
core
1:03:50
of
1:03:50
your
1:03:51
business,
1:03:51
right?
1:03:51
You're,
1:03:52
you're
1:03:52
luxury
1:03:53
but
1:03:53
affordable.
1:03:54
And
1:03:54
so
1:03:55
I
1:03:55
wonder
1:03:55
then
1:03:55
flipping
1:03:56
the
1:03:56
coin
1:03:56
back
1:03:57
to
1:03:57
Eleonore,
1:03:58
Shane,
1:03:59
are
1:04:00
you
1:04:00
seeing
1:04:00
manufacturers
1:04:01
doing
1:04:01
the
1:04:02
same
1:04:02
thing
1:04:02
where
1:04:02
they're
1:04:03
trying
1:04:03
to
1:04:04
build
1:04:04
more
1:04:04
affordability
1:04:06
into
1:04:06
the
1:04:06
new
1:04:06
units
1:04:07
so
1:04:07
that
1:04:07
it,
1:04:08
because
1:04:09
of
1:04:09
the
1:04:09
economic
1:04:09
uncertainty
1:04:10
to
1:04:10
try
1:04:11
to
1:04:11
drive
1:04:11
more
1:04:11
sales,
1:04:12
whether
1:04:12
it
1:04:12
be
1:04:12
smaller
1:04:13
units
1:04:13
or
1:04:13
the
1:04:13
fifth
1:04:13
wheels.
1:04:14
Do
1:04:14
you
1:04:14
see
1:04:14
them
1:04:15
trying
1:04:15
to
1:04:15
build
1:04:15
in
1:04:16
affordability
1:04:17
at
1:04:17
their
1:04:17
core
1:04:18
like
1:04:18
Angele
1:04:19
is
1:04:19
doing
1:04:20
in
1:04:20
order
1:04:20
to
1:04:21
sustain
1:04:22
or
1:04:22
grow
1:04:22
their
1:04:22
sales?
1:04:27
I
1:04:27
think
1:04:27
the
1:04:27
demand
1:04:28
starts
1:04:28
with
1:04:28
a
1:04:28
consumer
1:04:29
who
1:04:29
goes
1:04:30
to
1:04:30
the
1:04:30
dealer
1:04:30
and
1:04:31
says,
1:04:31
you
1:04:31
got
1:04:31
more
1:04:31
of
1:04:32
these?
1:04:32
And
1:04:32
then
1:04:32
the
1:04:32
dealer
1:04:33
orders
1:04:33
those
1:04:34
from
1:04:34
the
1:04:34
manufacturer.
1:04:35
I
1:04:35
think
1:04:35
it's,
1:04:36
you
1:04:36
know,
1:04:37
there's
1:04:37
one
1:04:37
huge
1:04:39
dealer
1:04:39
group
1:04:39
in
1:04:40
the
1:04:40
US
1:04:40
who
1:04:41
are
1:04:42
just
1:04:42
doing
1:04:42
that
1:04:42
and
1:04:43
they're,
1:04:44
they,
1:04:44
they
1:04:45
drive
1:04:45
a
1:04:45
pretty
1:04:45
considerable
1:04:47
influence
1:04:48
on
1:04:48
what
1:04:48
the
1:04:49
manufacturer
1:04:49
builds.
1:04:52
Okay.
1:04:52
So
1:04:52
you're
1:04:53
not
1:04:53
necessarily
1:04:53
seeing
1:04:54
the,
1:04:54
the,
1:04:54
the
1:04:55
builders
1:04:55
up
1:04:55
there
1:04:55
saying,
1:04:56
look,
1:04:57
we've
1:04:57
got
1:04:57
a,
1:04:57
we
1:04:58
need
1:04:58
to
1:04:58
build
1:04:58
affordability
1:04:59
and
1:04:59
we've
1:04:59
got
1:04:59
to
1:05:00
make
1:05:00
that
1:05:00
part
1:05:00
of
1:05:00
our
1:05:00
core
1:05:01
mesh
1:05:01
message.
1:05:02
Let's,
1:05:03
you
1:05:03
know,
1:05:03
this
1:05:03
line
1:05:04
is
1:05:04
going
1:05:04
to
1:05:04
be
1:05:04
built
1:05:05
or
1:05:05
build
1:05:05
or
1:05:05
advertised
1:05:06
or
1:05:06
marketed
1:05:07
as
1:05:07
the
1:05:08
affordable
1:05:09
line
1:05:10
that
1:05:10
we
1:05:10
put
1:05:11
out.
1:05:11
Nothing
1:05:12
really
1:05:12
like
1:05:12
that.
1:05:12
Or,
1:05:13
or
1:05:13
is
1:05:13
there
1:05:13
anyone
1:05:13
out
1:05:14
there
1:05:14
doing
1:05:14
that?
1:05:14
Just
1:05:15
curious.
1:05:16
No,
1:05:16
I
1:05:17
mean,
1:05:17
you
1:05:17
know,
1:05:17
in
1:05:17
terms
1:05:18
of
1:05:18
our
1:05:18
marketing
1:05:19
to
1:05:19
consumers,
1:05:20
affordability
1:05:20
is
1:05:21
one
1:05:21
of
1:05:21
the
1:05:21
key
1:05:21
messages
1:05:22
that
1:05:23
we
1:05:23
are
1:05:24
focused
1:05:24
on.
1:05:26
It's
1:05:26
been
1:05:26
very
1:05:27
important
1:05:27
and
1:05:27
you
1:05:28
know,
1:05:28
again
1:05:28
with
1:05:29
gorebeam
1:05:29
Canada
1:05:29
has
1:05:30
been,
1:05:30
you
1:05:30
know,
1:05:30
one
1:05:30
of
1:05:30
their
1:05:31
key
1:05:31
strategies
1:05:31
for
1:05:32
this
1:05:32
year.
1:05:32
But
1:05:33
when
1:05:33
we
1:05:33
talk
1:05:33
to
1:05:33
the
1:05:34
manufacturers,
1:05:35
it's
1:05:35
exactly
1:05:35
what
1:05:36
Shane
1:05:36
said.
1:05:36
It's
1:05:37
the
1:05:37
consumer
1:05:37
is
1:05:37
what
1:05:38
dictates
1:05:38
what
1:05:38
product
1:05:39
ends
1:05:39
up
1:05:40
really
1:05:40
in
1:05:40
the
1:05:41
industry.
1:05:41
It's
1:05:42
consumer
1:05:43
driven.
1:05:43
They'll
1:05:44
go
1:05:44
and
1:05:44
ask
1:05:44
for
1:05:44
product.
1:05:45
You
1:05:46
know,
1:05:46
how
1:05:46
units
1:05:47
become
1:05:47
longer,
1:05:48
bigger.
1:05:48
I
1:05:48
mean,
1:05:48
it's,
1:05:49
you
1:05:49
know,
1:05:49
because
1:05:49
consumers
1:05:50
are
1:05:50
demanding,
1:05:50
you
1:05:51
know,
1:05:51
more
1:05:51
slide
1:05:51
outs,
1:05:52
more,
1:05:52
you
1:05:52
know,
1:05:52
more
1:05:53
space,
1:05:53
you
1:05:54
know,
1:05:54
but.
1:05:54
But
1:05:55
at
1:05:55
the
1:05:55
same
1:05:55
time,
1:05:56
you
1:05:56
know,
1:05:57
like,
1:05:57
you
1:05:58
know,
1:05:58
towables,
1:05:59
lightweight,
1:05:59
you
1:06:00
know,
1:06:00
that
1:06:00
was,
1:06:00
again,
1:06:00
was
1:06:01
because
1:06:01
consumers
1:06:02
were
1:06:02
dictating
1:06:03
that
1:06:03
trend.
1:06:04
Affordable
1:06:04
units,
1:06:05
yes,
1:06:05
will
1:06:05
be
1:06:05
one
1:06:06
of
1:06:06
them,
1:06:06
but
1:06:06
definitely
1:06:06
not.
1:06:07
Not
1:06:08
solely
1:06:08
what
1:06:08
they're
1:06:08
focusing
1:06:09
on.
1:06:09
And
1:06:10
it's
1:06:10
so
1:06:10
much
1:06:11
harder
1:06:11
from
1:06:11
an
1:06:11
RV
1:06:12
industry
1:06:12
perspective.
1:06:12
It
1:06:13
must
1:06:13
be
1:06:13
from
1:06:13
an
1:06:13
RV
1:06:14
industry
1:06:14
perspective
1:06:15
to
1:06:15
focus
1:06:15
on
1:06:15
affordability
1:06:17
where.
1:06:17
Versus
1:06:18
a
1:06:18
glamping
1:06:18
resort
1:06:18
or
1:06:19
campground.
1:06:19
Like,
1:06:19
not
1:06:20
that
1:06:20
it's
1:06:20
easy
1:06:20
for
1:06:20
a
1:06:20
glamping
1:06:21
resort
1:06:21
or
1:06:21
campground.
1:06:22
Right.
1:06:22
No,
1:06:22
but.
1:06:22
But
1:06:23
considerably
1:06:23
easier.
1:06:23
Yeah,
1:06:24
you're
1:06:24
right.
1:06:25
Hearts
1:06:25
are
1:06:26
much
1:06:26
more
1:06:26
expensive
1:06:27
today
1:06:28
than
1:06:28
they
1:06:28
were
1:06:28
a
1:06:29
few
1:06:29
years
1:06:29
ago.
1:06:29
Right.
1:06:30
So,
1:06:30
like,
1:06:30
even
1:06:30
if
1:06:30
you
1:06:31
wanted
1:06:31
to
1:06:31
focus
1:06:31
on
1:06:32
that
1:06:32
affordability,
1:06:33
where
1:06:33
do
1:06:34
you
1:06:34
do
1:06:34
it?
1:06:35
Yeah,
1:06:36
yeah.
1:06:37
It
1:06:37
would
1:06:37
take
1:06:37
a.
1:06:38
Not
1:06:38
just
1:06:38
a
1:06:38
rebrand.
1:06:39
It's.
1:06:39
It's.
1:06:40
It
1:06:40
would
1:06:40
take
1:06:40
almost
1:06:41
like
1:06:41
outfitting
1:06:41
your
1:06:41
entire
1:06:42
line
1:06:42
to.
1:06:42
To
1:06:43
build
1:06:43
a
1:06:43
new
1:06:44
affordable,
1:06:44
you
1:06:45
know,
1:06:45
we're
1:06:45
coming
1:06:45
out
1:06:45
with
1:06:46
a
1:06:46
new
1:06:46
affordable
1:06:46
line
1:06:47
or
1:06:47
a
1:06:47
new
1:06:47
affordable
1:06:47
model
1:06:48
and
1:06:48
market
1:06:49
it
1:06:49
that
1:06:49
way.
1:06:49
It
1:06:49
would
1:06:49
be
1:06:49
very
1:06:50
different
1:06:50
than
1:06:51
being
1:06:51
able
1:06:51
to
1:06:52
do
1:06:52
it,
1:06:52
you
1:06:52
know,
1:06:53
day
1:06:53
by
1:06:53
day
1:06:53
by.
1:06:54
By
1:06:54
clicking
1:06:54
on
1:06:54
your
1:06:54
rates
1:06:55
and.
1:06:55
And
1:06:55
moving
1:06:56
them
1:06:56
up
1:06:56
or
1:06:56
down.
1:06:57
I
1:06:57
think
1:06:57
it's
1:06:57
also
1:06:58
interesting
1:06:58
what
1:06:58
you
1:06:58
said,
1:06:58
Brian,
1:06:59
that
1:06:59
ties
1:06:59
back
1:06:59
into
1:07:00
your
1:07:00
work
1:07:00
with
1:07:00
Scott,
1:07:01
that
1:07:01
that
1:07:01
booking
1:07:01
window
1:07:02
has
1:07:02
shortened
1:07:03
considerably.
1:07:06
Yeah,
1:07:06
I
1:07:06
don't
1:07:06
know.
1:07:07
I'm
1:07:07
sorry
1:07:07
I
1:07:07
hijacked
1:07:08
your
1:07:08
show.
1:07:08
It's
1:07:08
seven
1:07:09
minutes
1:07:09
over
1:07:09
now.
1:07:10
No,
1:07:10
it's
1:07:10
fine.
1:07:11
Like,
1:07:11
I
1:07:11
mean,
1:07:11
again,
1:07:11
if
1:07:11
somebody
1:07:12
needs
1:07:12
to
1:07:12
drop
1:07:12
up,
1:07:12
but
1:07:13
we're
1:07:13
gonna
1:07:13
wrap
1:07:13
up
1:07:13
here
1:07:13
in
1:07:13
a
1:07:13
second
1:07:13
anyway.
1:07:14
So
1:07:14
I,
1:07:15
I
1:07:15
think
1:07:15
that,
1:07:16
I
1:07:16
don't
1:07:16
know,
1:07:16
like,
1:07:17
just
1:07:17
lean
1:07:17
into
1:07:17
the
1:07:17
expensiveness,
1:07:18
Eleonore.
1:07:19
Just
1:07:19
make
1:07:19
it
1:07:19
more
1:07:19
expensive
1:07:20
and
1:07:20
give
1:07:21
them
1:07:21
an
1:07:21
experience
1:07:22
that
1:07:22
they
1:07:22
want.
1:07:23
Like,
1:07:23
for
1:07:23
example,
1:07:24
Shane
1:07:24
greeting
1:07:25
everybody
1:07:25
inside
1:07:25
the
1:07:26
RV
1:07:26
when
1:07:26
they
1:07:26
open
1:07:27
it
1:07:27
for
1:07:27
the
1:07:27
first
1:07:27
time.
1:07:27
They
1:07:27
already
1:07:28
bought
1:07:28
it.
1:07:28
Right.
1:07:28
And
1:07:29
Shane
1:07:29
is
1:07:29
in
1:07:29
there
1:07:29
with
1:07:30
like
1:07:30
a
1:07:30
custom
1:07:30
sign
1:07:31
that
1:07:31
says,
1:07:32
hey,
1:07:32
Cheryl,
1:07:32
welcome
1:07:33
home.
1:07:34
Everybody
1:07:34
would
1:07:34
pay
1:07:35
at
1:07:35
least
1:07:35
10
1:07:35
grand
1:07:36
more
1:07:36
to
1:07:36
see
1:07:36
Shane,
1:07:37
I
1:07:37
think.
1:07:38
Indeed.
1:07:40
10
1:07:40
grand.
1:07:41
Us
1:07:41
to
1:07:41
be
1:07:41
clear,
1:07:42
I'm
1:07:42
pretty
1:07:42
sure.
1:07:42
They'Re
1:07:42
gonna
1:07:43
way
1:07:43
more
1:07:44
pay
1:07:44
10,000
1:07:45
more
1:07:46
for
1:07:46
me
1:07:46
not
1:07:46
to
1:07:47
be
1:07:47
there,
1:07:47
Brian.
1:07:48
Oh,
1:07:48
there's
1:07:48
the
1:07:48
value
1:07:49
prop.
1:07:49
Not
1:07:49
if
1:07:49
you
1:07:49
had
1:07:50
the
1:07:50
sign.
1:07:50
The
1:07:50
sign
1:07:51
is
1:07:51
what's
1:07:51
gonna
1:07:51
make
1:07:51
the
1:07:52
difference.
1:07:52
It's
1:07:53
the
1:07:53
experiential
1:07:54
custom
1:07:54
sign.
1:07:54
Yeah,
1:07:56
but.
1:07:56
Yeah,
1:07:57
I
1:07:57
mean,
1:07:57
I,
1:07:58
I
1:07:58
didn't
1:07:58
mean
1:07:59
to
1:07:59
get
1:07:59
into
1:07:59
such
1:07:59
a
1:08:00
perhaps
1:08:00
lightly
1:08:01
controversial
1:08:02
discussion.
1:08:03
I
1:08:03
wasn't.
1:08:03
Certainly
1:08:03
wasn't
1:08:04
trying
1:08:04
to
1:08:04
insult
1:08:05
anybody
1:08:05
or
1:08:05
things
1:08:06
like
1:08:06
that.
1:08:06
I
1:08:06
just
1:08:06
think
1:08:06
sometimes
1:08:07
we
1:08:07
have
1:08:07
to
1:08:07
have
1:08:07
these
1:08:07
conversations
1:08:08
among
1:08:08
the
1:08:08
industry
1:08:09
and,
1:08:09
you
1:08:10
know,
1:08:10
be
1:08:10
forthright
1:08:11
and
1:08:11
figure
1:08:11
out,
1:08:12
like,
1:08:12
people
1:08:13
like
1:08:13
me
1:08:13
who
1:08:13
are
1:08:13
sucking
1:08:14
and
1:08:14
can
1:08:14
do
1:08:14
better.
1:08:14
Right.
1:08:15
Like
1:08:15
how
1:08:15
we
1:08:15
can
1:08:15
be
1:08:16
better
1:08:16
and
1:08:17
all
1:08:17
hold
1:08:17
each
1:08:17
other
1:08:17
accountable.
1:08:18
So
1:08:18
I
1:08:18
appreciate
1:08:18
you
1:08:19
being
1:08:19
willing
1:08:19
to
1:08:19
answer
1:08:19
those
1:08:20
questions.
1:08:20
Hopefully
1:08:20
you
1:08:20
guys
1:08:20
will
1:08:21
show
1:08:21
up
1:08:21
next
1:08:21
month
1:08:21
again.
1:08:22
I'll
1:08:22
get,
1:08:22
like,
1:08:22
emails
1:08:22
after
1:08:23
this.
1:08:23
Be
1:08:23
like,
1:08:23
I'm
1:08:23
sorry,
1:08:23
Brian,
1:08:24
your
1:08:24
show's
1:08:24
terrible.
1:08:25
I
1:08:25
can't
1:08:25
come
1:08:26
back.
1:08:27
But
1:08:28
thank
1:08:28
you
1:08:28
guys
1:08:28
for
1:08:28
being
1:08:28
here.
1:08:29
Eleonore,
1:08:30
where
1:08:30
can
1:08:30
they
1:08:30
learn
1:08:30
more
1:08:30
about
1:08:31
RBD
1:08:31
of
1:08:31
Canada?
1:08:32
They
1:08:32
can
1:08:33
go
1:08:33
to
1:08:33
our
1:08:33
website,
1:08:33
which
1:08:34
is
1:08:34
www.rvda.ca.
1:08:37
And
1:08:38
Shane
1:08:38
Crva.
1:08:39
Yep.
1:08:40
www.crva.ca.
1:08:44
Angele,
1:08:45
Creekside.
1:08:46
So
1:08:47
you
1:08:47
can
1:08:47
find
1:08:47
us
1:08:48
at
1:08:48
our
1:08:49
website,
1:08:49
www.creeksidernr.com
1:08:52
or
1:08:53
any
1:08:53
of
1:08:53
the
1:08:53
social
1:08:54
media
1:08:54
site
1:08:54
on
1:08:55
Facebook
1:08:55
and
1:08:55
Instagram
1:08:56
as
1:08:56
well.
1:08:58
And
1:08:58
Greg
1:08:58
with
1:08:58
Camp
1:08:59
Strategy.
1:08:59
Yeah,
1:09:00
you
1:09:00
can
1:09:00
find
1:09:00
us
1:09:00
on
1:09:01
LinkedIn.
1:09:02
You
1:09:02
can
1:09:02
email
1:09:02
me
1:09:02
directly
1:09:03
gregcampstrategy.com
1:09:04
or
1:09:05
find
1:09:05
us
1:09:05
at
1:09:05
our
1:09:05
website,
1:09:06
campstrategy.com
1:09:07
all.
1:09:08
Right,
1:09:08
well,
1:09:08
thank
1:09:08
you
1:09:08
guys
1:09:08
for
1:09:08
joining
1:09:09
us
1:09:09
for
1:09:09
another
1:09:09
episode
1:09:09
of
1:09:09
MC
1:09:10
Fireside
1:09:10
Chats.
1:09:10
It's
1:09:11
over
1:09:11
now
1:09:11
and
1:09:11
the.
1:09:11
The
1:09:11
cool
1:09:12
intro
1:09:12
is
1:09:12
coming
1:09:13
back.
1:09:13
So
1:09:14
y'all
1:09:14
waited
1:09:14
and
1:09:14
listened
1:09:15
to
1:09:15
me
1:09:15
for
1:09:15
an
1:09:16
hour
1:09:16
just
1:09:16
so
1:09:16
you
1:09:16
could
1:09:17
get
1:09:17
to
1:09:17
this
1:09:17
part.
1:09:18
So
1:09:18
don't
1:09:18
leave
1:09:18
now.
1:09:19
But
1:09:19
thank
1:09:19
you
1:09:19
for
1:09:20
joining
1:09:20
us
1:09:20
for
1:09:20
another
1:09:20
episode
1:09:21
of
1:09:21
MC
1:09:22
Fireside
1:09:22
Chats.
1:09:22
Really
1:09:23
appreciate
1:09:23
all
1:09:23
of
1:09:23
you
1:09:23
being
1:09:24
on
1:09:24
the
1:09:24
show
1:09:25
and
1:09:25
dealing
1:09:25
with
1:09:25
me.
1:09:25
And
1:09:25
we'll
1:09:26
see
1:09:26
you
1:09:26
next
1:09:26
week
1:09:26
for
1:09:26
another
1:09:26
episode.
1:09:27
Thanks,
1:09:27
guys.
1:09:28
Thanks,
1:09:28
Brian.
1:09:28
It
1:09:28
was
1:09:29
great.
1:09:29
See
1:09:29
ya
1:09:29
everybody.