Latest / The Art of Adjusting® Podcast
Episode 106 - The Next Generation of Investigation
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Evidence used to be a handful of photos and a recorded statement. Now it can be a doorbell clip, a dash cam angle, a neighborhood app thread, body camera footage, satellite history, and a metadata trail that tells you exactly when that “proof” was created. We dig into what that shift means for real-world liability investigations and why the best adjusters stay curious, skeptical, and organized even when the tools get smarter.
We talk through practical ways insurance adjusters are using AI in claims adjusting without handing over the steering wheel. That includes improving…
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