Latest / The TechTrends Podcast / The TechTrends Podcast ft Africa Tech Summit | How Fincra Is Rebuilding African Payments
Transcript
- 0:03This is the Tech Transport cast. You'll go to podcast for the
- 0:06latest in tech innovation and the digital world.
- 0:21Hello, and welcome to another episode of the Tech Trans
- 0:24Podcast. This is our first episode of
- 0:272026 and as I always say, these podcasts, it's where we unpack
- 0:31the technologies, companies and founders shaping Africa's
- 0:36digital future. Today, we are diving into one of
- 0:39the least glamorous, but again, most critical layers of fintech
- 0:44payment infrastructure. Not the apps you see, but the
- 0:48rails underneath everything. The systems that decide whether
- 0:53money moves instantly or gets stuck for days.
- 0:58Our guest today sits right at the center of that conversation,
- 1:02especially as the continent prepares for the Africa Tech
- 1:06Summit 2026 here in Aerobic Kenya, where Finkra is the
- 1:11headline supporting partner. Joining us is Wally Ayodale, Co
- 1:17founder and CEO of Finkra. Many of you, like me, first
- 1:21encountered way during his time for Founding products, one of
- 1:26Nigeria's most prominent crypto exchanges, right at the centre
- 1:30or at the height of the digital asset wave.
- 1:34But instead of staying at the surface of people, trading only
- 1:38made a deliberate pivot to solve what many would argue is the
- 1:43harder problem, fixing Africa's broken Fiat and cross-border
- 1:49payment plumbing. Today, Finkra is quietly
- 1:52becoming a critical infrastructure in Africa,
- 1:56powering collections, payouts and effects, among other things,
- 2:00while enabling global businesses to scale into Africa without
- 2:05feeling is complexity. Thank you so much, Wally, for
- 2:14joining us on this episode of the Tech Trans Podcast.
- 2:18Maybe just start of course by introducing yourself and general
- 2:21art. OK, my name is Wally Ayerdale.
- 2:26I'm the CEO of Finkra, Yeah. So Finkra wide cross-border
- 2:32infrastructure are helping businesses and financial
- 2:35institutions to send, receive and convert African courses of.
- 2:42Course, you know a lot of people, especially even the tech
- 2:46media space like me, since we cover so much about startups,
- 2:49how you think, tech and everything.
- 2:50A lot of us know you from way back when you confirm that, you
- 2:54know, our Credex, you know, and you know which was right, you
- 2:58know, at the cutting edge of the crypto boom.
- 3:01Of course, the boom is still there right now.
- 3:03But again, I think you left that world to build Fincra, which is
- 3:08of course arguably tackles, you know, the harder, let me call
- 3:11them, the harder, less visible problem of payment
- 3:14infrastructure, right? So I'm just curious, was there a
- 3:17specific moment at Credex where you hit a wall and realized we
- 3:22can't check these digital assets if the fundamental flat, you
- 3:27know, Fiat plumbing in Africa is still broken?
- 3:32So I mean, I would say yes and no really.
- 3:36So while I quit that, I think the most important thing I just
- 3:38learned then was how much people were struggling to make
- 3:42cross-border payments was we saw very large optic from businesses
- 3:47that were leveraging crypto and stable coins at the time to make
- 3:52cross-border payments. So that's far back as 2018,
- 3:56right? So the idea behind starting
- 3:58point right then was just realizing that payment
- 4:03infrastructure was still broken, which is why people were like
- 4:07taking advantage of crypto to do those transactions.
- 4:09So the idea was to build a cross-border infrastructure
- 4:12that's of course further enables that behaviour like we're we're
- 4:17actually very early with some stable coin base payments, but
- 4:22overall just enabling cross-border payments for
- 4:25African businesses. So.
- 4:27So a bit of what he said, but slightly difference.
- 4:30Yeah, OK, a bit of both. And of course, you know, you
- 4:33know, you've famously compared of course the current state of,
- 4:37you know, the Africa cross-border payments to a
- 4:40broken messaging system. And of course so you've seen
- 4:43like texts, texts are instant. But again, money takes days, you
- 4:47know, to reach, you know, recipes and everything.
- 4:50And of course, you know, I think based on what I've read before,
- 4:52you've also just dropped some truth about, you know, the
- 4:55significant amount of corporate effects in Africa is still
- 5:00sourced via WhatsApp groups before these, you know, because
- 5:04there's no really that formal market liquidity, right?
- 5:08You know, how is Finkra moving now from that WhatsApp treasury
- 5:12culture into a formal, you know, scalable API without losing the
- 5:16speed that those informal networks provide?
- 5:21OK. So what we have, what we've done
- 5:24basically is like we build infrastructure that's other
- 5:29financial institutions and, you know, leverage.
- 5:32So, you know, make all the transactions in an automated
- 5:36way, right? That's from virtual accounts in
- 5:38most African currencies and of course in, you know, foreign
- 5:42currencies as well to APIs for getting quotes that's prices
- 5:48real time and then being correct conversions in real time.
- 5:52So that's actually seen lots of transactions move online.
- 5:56So some of our customers, they like, you know, some of the
- 5:58largest functions in the world, helping businesses to maybe make
- 6:03payments to China. These obsesses would have either
- 6:06been leveraging some providers on WhatsApp or you know, black
- 6:10market dealers and then today use very great digital platforms
- 6:16to make these payments with less fraud, competitive rates and the
- 6:20like. So I'll say we are, you know,
- 6:23the last proportion as a infrastructure provider and you
- 6:26know, several of our customers today, you know, fintech
- 6:31financial institutions that you know are leveraging our APS to
- 6:34offer the services to small businesses, to individuals, even
- 6:38to large businesses themselves. And of course, we are working
- 6:42on, you know, I'm currently working on an Omni channel
- 6:48communications platform. Like what does that really mean?
- 6:52Just a way to take all the data from WhatsApp chats, Telegram,
- 7:00Teams, Slack and the likes right to a central platform where you
- 7:06know, businesses can communicate and also treat the teacher in a
- 7:11more professional and compliance way.
- 7:12So yeah, we're still building more infrastructure to
- 7:16addressing this challenge as we have described.
- 7:19All right, interesting. You know, and I'm really glad
- 7:21you mentioned APS because one of the things you've seen, you
- 7:24know, let's say for example, you know, fintech launches in places
- 7:27like Europe, for example, you can come to Africa, then plug
- 7:30into, you know, things like for example, clear banking API is
- 7:34relatively very, very, very easily actually.
- 7:36And in Africa, what I think, you know, Finkra is doing is, you
- 7:41know, you essentially has to be that that really, are you able
- 7:45just please just walk us through the sheer engineering headache,
- 7:49you know, of just teaching together.
- 7:50For example, MPs in Kenya, for example, lives in Nigeria and
- 7:54how, you know, localized rails in South Africa, for example,
- 7:57into just one single, you know, all in one dashboard.
- 8:01I mean, what is the hardest corridor you've had to crack so
- 8:04far? So I would say most of the
- 8:07difficulties, not really from a technical perspective, but like
- 8:11from regulatory, right? I will say maybe regulatory and
- 8:17there's some technology gaps. So because I know what we're
- 8:20doing relies on being able to issue virtual accounts in
- 8:24different conferences. So like in IRA virtual accounts,
- 8:27it can actually virtual accounts or Ghanaian cities virtual
- 8:30accounts around, ETC. So in some countries, the
- 8:34framework for virtual accounts is actually not clear.
- 8:36So you can't even get banks that's, you know, offered this
- 8:39virtual account product. So we've had to innovate and
- 8:41come up with a protocol pool accounts.
- 8:44So which is like using one single aggregated accounts, but
- 8:50you know, using different ways, either through open banking or
- 8:53like through like scraping through bank statements to
- 8:56automate deposits into those accounts to give similar
- 9:00experience as a virtual accounts.
- 9:03So we shouldn't have to do stuff like this, but because, you
- 9:05know, the virtual accounts in many cases don't even exist, we
- 9:09have to basically hack our way through using a single account
- 9:12to, you know, process multiple collections into those accounts.
- 9:18Another big gap there is then regulation, right?
- 9:21So getting licensing across Africa is quite difficult, takes
- 9:25quite long. Even when you comply with the
- 9:28regulation or required requirements, it's still a very
- 9:30lengthy process. So, so in some countries, you
- 9:33need to have licensing to be able to connect to the rails and
- 9:39the license date times. And in some cases, even when the
- 9:41licensing is available, right, the infrastructure from the
- 9:46banks don't exist, right. So I'd say, you know, it's just
- 9:50a combination of that that makes it a bit difficult.
- 9:54So in terms of war markets, you know, to be the most difficult.
- 9:57I wouldn't see any singular markets in in particular, right?
- 10:01Of course, they are easy markets.
- 10:03I would say like in Nigeria, you know, that's one of the clearest
- 10:06framework for virtual accounts. You know, licensing is not that
- 10:09difficult. And even if you are not directly
- 10:11licensed in market like Nigeria, there's several partners that
- 10:14you can work without providing like, you know, reliable
- 10:17infrastructure, you know, in Kenya as well, you know, shout
- 10:21outs, choice bank, correct. So and the few other providers
- 10:25should, there's some infrastructure that you can also
- 10:28easily leverage rights to offer some of these services.
- 10:33Well, yeah, I mean, fintechs is to make this make this easy for
- 10:37other businesses. So yeah.
- 10:39So we'll keep moving. Yeah.
- 10:42I love the regulatory, but of course we've, I think one of
- 10:44that has been one of the biggest challenges, especially, you
- 10:47know, just for fintechs. We're entering new markets in
- 10:49Africa, you know, and of course the argument has been, can we
- 10:53have just one regulation across the borders?
- 10:57I mean, we've seen, for example, when you know, Africa or African
- 11:02counts have been trying, for example, the virtual assets bill
- 11:04has been happening across the market.
- 11:06We have seen a lot of markets actually now adopting almost
- 11:09similar. Just when you look at, for
- 11:10example, these bills from across different markets, they're
- 11:12almost now similar. You know, Kenya has a bill
- 11:14that's just passed in Senate. You know, you go to another
- 11:17African county, they're almost adopting all similar, you know,
- 11:20bills to just make sure things flow nicely.
- 11:24Would you say actually, you know, a few governments are
- 11:27doing enough? Definitely not.
- 11:28Isn't this regulatory barriers? So I mean, frequent governments
- 11:35doing enough, I will sit there trying.
- 11:39But you know, they still have bureaucracy around the
- 11:42regulation and licensing. Like in Nigeria, they're just
- 11:44two licensed crypto exchanges. And then there's been like
- 11:49regulation for crypto nature for almost 2 years.
- 11:52So you say only two license exchanges.
- 11:56Of course. I mean, I Co founded one of
- 11:57them. But would you say it's only
- 11:59those two exchanges that have been able to prove compliance
- 12:02and you know, do what sticks with license?
- 12:06Probably not, right? So they see progress around the
- 12:09process there. There are loads and loads of
- 12:11application and spending. And this is the case across
- 12:14several Afghan countries. You know, some are faster than
- 12:17some others or you know, I guess if the challenge as to why this
- 12:22process takes more time and made open, I believe that's all from
- 12:26the private sector. There are ways that we can help
- 12:28to assist regulators to abstract these processes, right.
- 12:32But so now I think there's still a lot more that can be done to
- 12:37improve the processing of license process of licensing
- 12:40within Africa. So you're coming from a
- 12:44traditional risk background at Stanbic, right?
- 12:47And of course, where I think, you know, my understanding of
- 12:50that space is you're trained to look for downsides.
- 12:53You know, however, of course, you know, soon you often speak
- 12:56about how having a positive bias, refusing to see African
- 13:00challenges as short blocks because of course we are African
- 13:04and of you African yourself. How then do you balance that
- 13:07builder optimism with the harsh reality of currency devaluations
- 13:12and things like market volatility when you are pitching
- 13:15to now global merchants? OK.
- 13:20So it's very important point that I mean like at Finkra for
- 13:24example, we are very much a financial institution.
- 13:28So, you know, sometimes when businesses call themselves like
- 13:31fintechs, you know, this tends to abstract the fact that, you
- 13:35know, their financial institution and like risk
- 13:37management is like a core part of institution.
- 13:40So I don't think that, you know, anything that should look at
- 13:44risk differently from even traditional institutions, right?
- 13:48So like risk is risk and all risks must be mitigated, right?
- 13:52So I guess maybe the advent of intent or I think that have, you
- 13:56know, a bit of user friendly approaches, just finding ways to
- 14:01manage the risk that still maximizes user value, right?
- 14:05So from my point of view, I think just find that sweet spot
- 14:08between risk management and innovation rights is what people
- 14:12need to like, you know, embrace a lot better.
- 14:16Because I mean, I think we're like risk is a very big part of
- 14:18what we do, like our risk and compliance teams that
- 14:21synchronize our second largest team, I think more than 10% of
- 14:25the company, right. So risk and risk management and
- 14:30compliance right today. And you know, that just goes to
- 14:33the fact that we are, you know, truly financial institution.
- 14:36So in terms of all the different products that we're building.
- 14:39So risk and compliance is carried along from day one and
- 14:43whatever innovation that we are doing must still factor in risk
- 14:49management compliance. So there's no innovation in
- 14:52financial services without compliance.
- 14:55So many times we see this bottleneck from regulatory, from
- 14:58regulatory perspective perspective.
- 15:00So it's not really the case of fintechs not trying to comply
- 15:04with regulation, right? It might just be in terms of
- 15:07like the pace of innovation or just understanding how to adapt
- 15:12regulation or the risks that regulation is trying to manage
- 15:16with the solutions that we're trying to offer.
- 15:19So I'll just say like maybe a more open mindsets and those
- 15:23lines will become less blurred and it should be easier to just
- 15:26see how, you know, even Fintech can still enhance risk
- 15:31management, you know, a legacy perspective.
- 15:37Right. And I think, you know, those are
- 15:38the things, for example, you know, risks and players, those
- 15:40are things even before central banks across different markets
- 15:43give you the license, those are things they really look out for.
- 15:48Yeah, yeah, yeah. Very big part of.
- 15:50It yes, OK. And, you know, I think 1 of
- 15:54thinker's key selling point, of course, is acting as, you know,
- 15:56the merchant of record, you know, taking, taking on that
- 16:00liability. So businesses, you know, don't
- 16:02have to, don't have to. So for, for a platform like like
- 16:06Uber, for example, or any global travel agency that is entering
- 16:10Africa, What does that actually look like in practice?
- 16:13How do you manage, you know, the local fraud nonsense across 15
- 16:18plus countries so that you know your client in London or in
- 16:22other country, you know, around the world or even New York
- 16:25doesn't have it, doesn't even you know, even feel them.
- 16:30OK. So in terms of like fraud
- 16:33management and things like that's right.
- 16:36So there's also very critical parts of, you know, financial
- 16:40services like managing fraud disputes, right?
- 16:43So first of all, from the technology point of view,
- 16:45distance are built into the systems like we have like guard
- 16:49rails to ensure that you know you're minimizing fraud as much
- 16:52as possible. You are looking at transaction
- 16:55patterns and then when there are reports either from customers,
- 16:57from banks OR whoever just gets, you know, reports whatever kind
- 17:02of fraud, we have a team that you know, gets on that and then
- 17:06manages and ensures that the rights processes are put in
- 17:11place. Then in terms of just ensuring
- 17:13like, you know, mentions from, you know, UK or outside of the
- 17:16continents, being able to operate seamlessly across
- 17:19Africa, you know, that's one of the things that we do.
- 17:21In some cases, you know, the businesses might have to of
- 17:24course, like locally incorporates, right, in some
- 17:28cases based on like the laws of the country, right?
- 17:31But in many cases, right, we're able to handle like either
- 17:34collections even without them being in the country.
- 17:37We collect digitally and then do settlement, so their own
- 17:41countries, right? And then of course, basically
- 17:44that's where we specialize that movement of money in and out of
- 17:48Africa. So, yeah, so that's one of the
- 17:50reasons why many global businesses choose to work with
- 17:54Fin Crown today. All right, OK.
- 17:56And let me just now take you back to, you know, to compliance
- 18:01because I think it's, you know, it's one area I've seen things
- 18:04are being very, very aggressive, you know, securing licenses in
- 18:07Nigeria, Canada, the UK, South Africa.
- 18:10And you've also been very, very vocal about the fact that some
- 18:14African markets are licensed could take even three years to
- 18:17acquire. Whereas in Princely Canada, I
- 18:20read got your license about just six months, right?
- 18:23How do you navigate this waiting game?
- 18:26Do you have a strategy? You know where you keep, you
- 18:30know you keep building while you just, you know while the when
- 18:35the regulators catch up. So I mean, I'll say that's like
- 18:42is, is pretty tricky, right. So in what we do, I mean, like
- 18:46many people tell you like payments is partnership, right.
- 18:49So in the cases where we have to maybe where we have like very
- 18:53urgent solutions we need to offer in the country and then
- 18:55we're here to be licensed, right?
- 18:59We basically just work with partners, right?
- 19:02And you know, these are like license compliance partners.
- 19:05In many cases, these are banks, right?
- 19:07So their banks that were able to, you know, partner with
- 19:10software services or you know, other, you know, partners that
- 19:15we can, you know, work with to do that.
- 19:18So that's it in pretty much like what we'll just do 'cause I mean
- 19:24like you said in many, yeah, in many cases we can't really just
- 19:29like wait until we're life and in some cases we can't wait till
- 19:32we're life and puts their partnerships that even still
- 19:35gets recognized by the regulators who operates in some
- 19:38of these markets. Very, very interesting.
- 19:42And of course, we talk about digital payments, which is a
- 19:45space you're in. But again, of course, we have to
- 19:47agree that cash is still king in many parts of the continent in
- 19:50Africa. You know, of course, you know,
- 19:52we've seen Fincher moving into the agency back in space with
- 19:57POS terminals. What is why was it so important
- 20:00for, you know, for a fintech infrastructure company to have
- 20:04physical hardware, you know, on the ground?
- 20:06Is is it the missing link for true financial inclusion in
- 20:09Africa? OK.
- 20:12So just to mention, so we actually this was so agency
- 20:17banking was an actually an old space for us.
- 20:20We used to be in agency banking, but not anymore actually not not
- 20:25anymore. We used to be in agency banking
- 20:27but you know we we you know today don't offer agency banking
- 20:34of US services actually. So these are all products also.
- 20:40You moved from that completely. Yes, please.
- 20:45Because, you know, you think crap should also just, you know,
- 20:48market itself as an all in one solution.
- 20:49So you're handling collections payouts, you know, wide label,
- 20:53you know, payouts, you know, for global CFO, you know, looking at
- 20:57Africa, Of course, putting, you know, you always say their eggs
- 21:01in one basket requires, you know, immense trust, right?
- 21:05You know, how do you prove to a conservative global enterprise
- 21:09that the infrastructure is robust enough to handle the
- 21:12entire African volume without, you know, you know, a single
- 21:16point of failure? So, yeah, so I think just like
- 21:21any trust of global businesses, right, those requires like
- 21:25consistency. I mean we've been around for a
- 21:28while. So this will be a 70 of
- 21:30operating, right. So many times global businesses
- 21:34will always like check for references with some of your
- 21:36existing customers, right? They would also, you know, look
- 21:40at, you know, your track record, who are you currently working
- 21:43with? Who have you worked with in the
- 21:45past? You know, what licenses do you
- 21:47have, you know, the reputation and like a few other things
- 21:50like, you know, like some certification, security
- 21:53certification, not just from like, you know, financial
- 21:57regulators as well. So there are a bunch of these
- 21:59things that of course over time of being in the business, you
- 22:02get to, you know, develop, right, which we've done also a
- 22:07good job doing one time, right. So yeah.
- 22:12Thank you. You have the headlines are
- 22:13supporter for Africa Tech Summit coming up next month in Nairobi.
- 22:17And of course, we look forward to having seen you there.
- 22:19We're going to be having this podcast booth there as well for
- 22:22the two days. So of course, we hope to now
- 22:24physical just host you at the podcast.
- 22:25We want to talk more about what you're building.
- 22:28But again, you know, of course, 8 years is happening in February
- 22:312026. And if we Fast forward to that
- 22:34event, what is the one problem in the payment space we hope we
- 22:38are no longer discussing on the panels, you know, what barriers
- 22:42do you want to see completely, you know, or be treated by the
- 22:45time with Nairobi? OK.
- 22:49So I would say just like movement of money in and out of
- 22:56Africa, right. So I think that's still like a
- 22:58very big challenge, right. And that's something that I
- 23:00would like to have been solved. Yeah.
- 23:04So that that'll be the one thing.
- 23:05Yes, because. It's still a very, very big
- 23:07challenge, right? You know, because a lot of us
- 23:11still work with clients even from across different parts of
- 23:13the world. But, you know, the biggest
- 23:15struggle is still payments. So that movement of money is
- 23:18still a very, very big challenge.
- 23:20Yes, it's a very big challenge. Of course, I know as again,
- 23:27based on the brief I got, you're a national fan like me.
- 23:29We have a game tonight, Champions League tonight, the
- 23:32day we recording this podcast. Again, if you had to compare,
- 23:35you know, think our current position in the market to a
- 23:38football team. Oh, that's to take much moments.
- 23:40Are you currently in the gritty building phase, like, you know,
- 23:44our theatre, our team with Arsenal or, you know, are you
- 23:47entering that dominance phase? You know, like, you know,
- 23:50remember Barcelona, They playing Barcelona where, you know,
- 23:53where's the team's headspace right now?
- 23:56Where's the team? I mean, like we're, we're really
- 23:58just trying to offer as much value to our customers really we
- 24:02don't. I mean sports is quite a
- 24:04competitive area and the master plan by the way, right Ball
- 24:08yeah, we don't, we don't, we don't really set out to compete
- 24:12Ball. Our goal really is just to be
- 24:15the most reliable cross-border infrastructure for businesses
- 24:20that want to operate in and out of Africa either for global
- 24:23businesses operating the continental African businesses
- 24:26that also scale across the continental globally, right.
- 24:31So I, I don't know who that will be right Because I don't think I
- 24:34don't know that there's any dominant African coach.
- 24:38All right. So I guess, yeah, we don't have
- 24:41a direct comparable from that context yet all.
- 24:44Right, all right. Thank you.
- 24:45Thanks so much for just spending time for joining us for this.
- 24:47You know few 20 minutes we've had for this podcast, but of
- 24:50course as I say, we're going to be having a full podcast with
- 24:52other ATS in Nairobi next month. So of course, we hope to host
- 24:56you and maybe just a few members of your team as well to just
- 24:58discuss what you're building with Finkra and of course your
- 25:01contribution to the payment sector in Africa.
- 25:04Any any closing remarks? No, no, no.
- 25:06I think that'll that'll be all for now.
- 25:09Thank you so much Wally. I really appreciate your time.
- 25:12All right. Thank you.
- 25:20Wally, thank you so much for leading us on this episode of
- 25:23the Depths podcast. That has been a master class in
- 25:26what it really takes to move money across Africa, not in
- 25:30theory, but in the trenches. From rebuilding broken payment
- 25:35fields to formalizing what used to live in water freshery
- 25:38groups, to carrying regulatory and fraud complexity so
- 25:43businesses across Africa don't have to, Finkra is clearly doing
- 25:48the unglamorous work that makes scale possible.
- 25:53As Africa's digital economy continues to open up, it's
- 25:56becoming clear that the next wave of growth won't be powered
- 26:00just by flashy apps, but by the infrastructure that works
- 26:05quietly. Of course, we are looking
- 26:07forward to continuing this conversation at the Africa Tech
- 26:11Summit in Nairobi 2026, where again, as I said, Finkra is the
- 26:15headline supporting partner and where the future of payments,
- 26:20trade and cross-border commerce on the continent will be front
- 26:24and center. Wally, thank you for joining us
- 26:27on the Technicals podcast and for the work we are doing to
- 26:30make African payment faster, simpler, and truly global.
- 26:35And to our listeners, if you need this episode, you should
- 26:39subscribe on all your favorite podcasting platforms.
- 26:43Share with a friend or someone you think is building building
- 26:47or expanding into Africa and follow Technis Media for more
- 26:51deep conversations with the people building Africas tech
- 26:56backbone. Until next time, I'm Nixon
- 26:59Canali. I'll see you in the next
- 27:01episode. Special thanks to production
- 27:09team for making this show possible.
- 27:11The Tetris Podcast is produced by Tetris Media Studios with
- 27:14sound designed by Portable Voices and research support from
- 27:17Tixom Canali, Alan Yongira, and the Trek Friends Media editorial
- 27:21team. Don't forget to subscribe,
- 27:23share, and leave us a review on your favorite podcast streaming
- 27:27platform. Until next time, keep
- 27:29innovating, stay informed, and stay ahead with the Tech Friends
- 27:33Podcast.