Latest / Aggressively Human: For experts choosing expansion over extraction. / Why We Need a Party for Our Failures with Jess Manuszak
Transcript
- 0:00SPEAKER_01: Hey there, friends.
- 0:00SPEAKER_01: I want to give a quick content warning before we begin the episode.
- 0:04SPEAKER_01: This particular episode includes a candid discussion of suicide,
- 0:08SPEAKER_01: suicidal ideation,
- 0:09SPEAKER_01: mental health crisis, psychiatric hospitalization, addiction, and chronic illness.
- 0:15SPEAKER_01: So if those topics are triggering for you, you can skip the episode.
- 0:19SPEAKER_01: You can save it for later.
- 0:20SPEAKER_01: You can listen to it with somebody who can help you work through it.
- 0:24SPEAKER_01: But the most important thing is that you take
- 0:25SPEAKER_00: care of yourself.
- 0:30SPEAKER_01: Welcome to the Aggressively Human podcast,
- 0:31SPEAKER_01: where today we are celebrating and embracing failure.
- 0:36SPEAKER_01: I am your co-host, Meg Casebolt.
- 0:37SPEAKER_01: And I'm Jessica Lackey.
- 0:39SPEAKER_01: And today we have Jess Manuzak.
- 0:41SPEAKER_01: I am so excited to talk to you, Jess.
- 0:43SPEAKER_01: We have never actually spoken in person,
- 0:45SPEAKER_01: but we have been Facebook friends for like at least a decade.
- 0:48SPEAKER_01: So I know so much about you and I've never talked to you.
- 0:51SPEAKER_01: Hello.
- 0:52SPEAKER_02: Hello.
- 0:53SPEAKER_02: I mean, I feel like when our parents,
- 0:55SPEAKER_02: you know,
- 0:55SPEAKER_02: in the late 1990s were telling us not to become friends with internet strangers,
- 0:59SPEAKER_02: they really were misinformed because that's where so many
- 1:02SPEAKER_02: of my good friendships have come from.
- 1:04SPEAKER_01: So we're here today to talk about the failure ball and neither Jessica
- 1:07SPEAKER_01: nor I have attended it, but we have seen the gowns and the everything.
- 1:14SPEAKER_01: And I wanted to bring you on to talk about like,
- 1:16SPEAKER_01: not just the concept of embracing failure,
- 1:18SPEAKER_01: but like,
- 1:20SPEAKER_01: and also before people,
- 1:21SPEAKER_01: you know, get lost in tune out, when is the failure ball for 2026?
- 1:24SPEAKER_01: Cause it's coming up, right?
- 1:26SPEAKER_02: Yep.
- 1:26SPEAKER_02: The failure ball is September 19th, 2026 in Denver, Colorado this year.
- 1:31SPEAKER_01: And we only do it every two years.
- 1:33SPEAKER_01: So.
- 1:34SPEAKER_01: So if you're listening and you have time before, like it's September now, go grab your tickets.
- 1:41SPEAKER_01: Where did this idea come from?
- 1:43SPEAKER_02: I mean, a culmination of lifetime failures, right?
- 1:46SPEAKER_02: As the best things do.
- 1:48SPEAKER_02: I would say, you know, ultimately.
- 1:53SPEAKER_02: Shame festers when failures are left in the dark.
- 1:57SPEAKER_02: And I had a period not only of mental health,
- 2:00SPEAKER_02: but also just like life circumstances where I simultaneously felt more shame
- 2:05SPEAKER_02: than I had ever felt.
- 2:07SPEAKER_02: And I felt more proud of myself than I had ever felt,
- 2:11SPEAKER_02: which I think is so often the way that effort comes to light when we try new shit.
- 2:18SPEAKER_02: So in this specific example,
- 2:20SPEAKER_02: like I've been with my husband since we were 16,
- 2:24SPEAKER_02: 2020 pandemic, there's nowhere to hide from yourself or your partner.
- 2:28SPEAKER_02: And we separated for a year and moved six blocks apart.
- 2:32SPEAKER_02: Went to couples therapy,
- 2:34SPEAKER_02: dated each other, all of the things, happened to work out great for us, huzzah.
- 2:38SPEAKER_02: But during that time,
- 2:39SPEAKER_02: it was the fact that my marriage was failing, objectively, my marriage was failing.
- 2:45SPEAKER_02: And I was so proud of myself for trying to make it work, for aiming for something better.
- 2:50SPEAKER_02: And that kernel of effort, you know, effort is always worth celebrating.
- 2:55SPEAKER_02: And that's ultimately where the failure ball came from,
- 2:58SPEAKER_02: like, We know there's a huge connection between shame and suicide.
- 3:02SPEAKER_02: So we're here to celebrate failure for suicide prevention
- 3:05SPEAKER_02: because they can't really not hold hands with each other.
- 3:09SPEAKER_00: So when did you start the ball?
- 3:11SPEAKER_00: I've heard about this from a couple of our previous guests.
- 3:14SPEAKER_00: I've never.
- 3:17SPEAKER_00: It's one of those things where things like you have to know somebody to know
- 3:21SPEAKER_00: that it's happening.
- 3:22SPEAKER_00: And now I know you and I know it's happening and maybe in two years I'll get my butt to Denver.
- 3:26SPEAKER_00: But when did it start?
- 3:27SPEAKER_00: How did it come about?
- 3:29SPEAKER_02: Yeah, it started in 2020.
- 3:32SPEAKER_02: It was when I was living alone and trying to do anything and everything to distract my brain.
- 3:38SPEAKER_02: And I knew that I wanted to bring together the people I love most into a room
- 3:44SPEAKER_02: where we could all revel in our humanity,
- 3:47SPEAKER_02: which I know you guys obviously deeply understand and relate to.
- 3:53SPEAKER_02: It was messy.
- 3:54SPEAKER_02: It was scrappy.
- 3:54SPEAKER_02: It still is.
- 3:55SPEAKER_02: This is my SideQuest.
- 3:58SPEAKER_02: I own a copywriting studio in Denver called Vernon Vicker by day and have for the last 12 years.
- 4:04SPEAKER_02: So this is my hobby.
- 4:05SPEAKER_02: I say as if it doesn't consume my entire life and also my dreams.
- 4:10SPEAKER_01: And your office because I can see all of those silent auction items behind you.
- 4:14SPEAKER_01: And we don't do video so no one else can see it.
- 4:17SPEAKER_01: But there's a lot happening right now.
- 4:19SPEAKER_02: There's a lot happening.
- 4:21SPEAKER_02: And I live in like a little, you know, 700 square foot cottage built in 1912.
- 4:26SPEAKER_02: And so our home becomes Failure Ball headquarters for about six months every two years.
- 4:34SPEAKER_01: And so you started this in 2020.
- 4:36SPEAKER_01: Has it grown every two years?
- 4:38SPEAKER_01: I know some people are flying out to Denver to be able to participate in Failure Ball.
- 4:43SPEAKER_01: Like, tell me about how it's evolved.
- 4:45SPEAKER_02: What's been so interesting about it is kind of like Jessica said, it's evolved on its own.
- 4:51SPEAKER_02: You know, our first year, my goal was to have 30 people there and we had, I think, 78.
- 4:57SPEAKER_02: And then since then, it's just gone up in scale and scale.
- 5:01SPEAKER_02: And we've been fortunate enough to sell out tickets every year.
- 5:04SPEAKER_02: We always offer scholarship tickets because I firmly believe that,
- 5:07SPEAKER_02: like, if you're broke, you are also sad and still need support.
- 5:12SPEAKER_02: Right.
- 5:13SPEAKER_02: That doesn't magically resolve itself.
- 5:17SPEAKER_02: And we initially started doing it every year until I realized that very ironically,
- 5:22SPEAKER_02: it was hurting my mental health to both run a business and try to learn how to be
- 5:28SPEAKER_02: the president of a legitimate legal mental health nonprofit.
- 5:34SPEAKER_02: We tend to try out different venues every year.
- 5:37SPEAKER_02: And last year was our biggest.
- 5:39SPEAKER_02: We just introduced the silent auction last year, which was a hoot and a half.
- 5:43SPEAKER_02: And we ended up last year renting out a like a Victorian historic mansion.
- 5:49SPEAKER_02: I think we had 200 people there.
- 5:52SPEAKER_02: And we donate all of our profits to a fellow American nonprofit called To Write Love
- 5:59SPEAKER_02: on Her Arms because currently they're able to do suicide prevention
- 6:03SPEAKER_02: and education programming at a scale that we just can't yet.
- 6:10SPEAKER_01: Yeah,
- 6:10SPEAKER_01: as somebody who came up and cut my teeth in nonprofit fundraising and development,
- 6:14SPEAKER_01: like sometimes the best thing you can do is just hand the money to the people
- 6:18SPEAKER_01: who have the programs already set up.
- 6:20SPEAKER_01: Yeah, like you can tell your own message,
- 6:21SPEAKER_01: you can bring someone in from another place,
- 6:23SPEAKER_01: you can sort of like be the rallying cry,
- 6:25SPEAKER_01: but you don't always necessarily have to be the boots on the ground at
- 6:28SPEAKER_01: the same time too.
- 6:29SPEAKER_02: Very much that.
- 6:30SPEAKER_02: Well, and I mean,
- 6:31SPEAKER_02: so much of the magic of the Failure Ball,
- 6:32SPEAKER_02: like we have plans, of course, to start doing in-person and online programming.
- 6:37SPEAKER_02: I would love to start doing like partnerships with therapists where they can come in
- 6:41SPEAKER_02: and do online art therapy that's free to our community, things like that, right?
- 6:45SPEAKER_02: But what's magic about the Failure Ball is really that in-person community
- 6:49SPEAKER_02: where you know that you are safe, you know that you are not judged.
- 6:52SPEAKER_02: Like walking through that room between the speeches,
- 6:55SPEAKER_02: you hear Some of the most honest conversations you will hear in your entire life
- 7:01SPEAKER_02: and people leave and say,
- 7:03SPEAKER_02: you know, wow, thanks to you, I finally have the courage to start therapy.
- 7:06SPEAKER_02: Or wow, I didn't know that so many people were doing this.
- 7:09SPEAKER_02: I'm actually not going to close my business.
- 7:11SPEAKER_02: Or wow, I didn't know so many people were feeling this.
- 7:13SPEAKER_02: I am going to close my business, which is all equally celebratory, right?
- 7:18SPEAKER_02: Like there are no wrong answers,
- 7:20SPEAKER_02: especially when it comes to business,
- 7:21SPEAKER_02: because both the most fun and terrible part is that we get to make the rules.
- 7:28SPEAKER_00: I'm curious if,
- 7:29SPEAKER_00: you know,
- 7:29SPEAKER_00: without violating any confidentiality,
- 7:31SPEAKER_00: what are some of the failures that maybe don't get the airtime except for at
- 7:38SPEAKER_00: the ball?
- 7:40SPEAKER_02: Oh, so many.
- 7:41SPEAKER_02: So, so many.
- 7:42SPEAKER_02: And no confidentiality at all.
- 7:45SPEAKER_02: All of our failures, we make sure that they are at a...
- 7:49SPEAKER_02: Place we're talking about it is cathartic and not re-traumatizing.
- 7:52SPEAKER_02: That's really important to our organization.
- 7:55SPEAKER_02: Telling your story is okay if you cry.
- 7:57SPEAKER_02: It should not make you cry in private for many months after.
- 8:02SPEAKER_02: Some of the failures we've had is, you know, we had an actress from The Good Place.
- 8:06SPEAKER_02: Her name is Meryl Hathaway,
- 8:08SPEAKER_02: and she was talking about how she bombed her marvelous Miss Maisel audition.
- 8:12SPEAKER_02: She's one of the top contenders, but her agent didn't tell her it was a comedy.
- 8:16SPEAKER_02: Right.
- 8:17SPEAKER_02: So she read it entirely wrong twice.
- 8:20SPEAKER_02: She even got a callback twice, read it wrong, bombed it.
- 8:23SPEAKER_02: Um, we've had people,
- 8:25SPEAKER_02: you know, the,
- 8:26SPEAKER_02: I don't know if you guys know overtone haircare,
- 8:28SPEAKER_02: they're like the leave in coloring conditioner, but, um,
- 8:31SPEAKER_02: she was talking about how they tried to do like a,
- 8:33SPEAKER_02: a glitter conditioner and it was a failed multimillion dollar launch,
- 8:39SPEAKER_02: you know, right out of the gate did not work at all.
- 8:41SPEAKER_02: Tech didn't work.
- 8:42SPEAKER_02: Nothing worked.
- 8:43SPEAKER_02: And then we have the more personal failures because life and business go like this, right?
- 8:47SPEAKER_02: And so often the things that we fail at in life mirror themselves in the way
- 8:52SPEAKER_02: that we also fail in our business, right?
- 8:55SPEAKER_02: Don't have boundaries in our personal life.
- 8:57SPEAKER_02: They often get overstepped in our business relationships.
- 9:00SPEAKER_02: And so we had someone in 2024 who recognized she was being swindled by
- 9:08SPEAKER_02: an online romantic partner and
- 9:12SPEAKER_02: Kept giving him very large amounts of money anyways because she needed
- 9:19SPEAKER_02: that validation at that time.
- 9:20SPEAKER_02: Even though she was a very monetarily successful,
- 9:23SPEAKER_02: powerful woman in her 50s with these powerful kids and a successful career
- 9:27SPEAKER_02: in this beautiful house,
- 9:28SPEAKER_02: she still wanted that relationship regardless of what she knew it was doing for her.
- 9:36SPEAKER_02: This year, we have someone who was a lifetime recruiter for Scientology.
- 9:42SPEAKER_02: Who recruited thousands and thousands of people into a cult and has since recovered
- 9:48SPEAKER_02: from cult life and is talking about that.
- 9:50SPEAKER_02: We have an ex-Playboy model.
- 9:53SPEAKER_02: The stories really span far and wide.
- 9:57SPEAKER_02: Everything from,
- 9:58SPEAKER_02: you know,
- 9:58SPEAKER_02: I personally talked about how I didn't realize how miserable I was
- 10:04SPEAKER_02: until I almost died from my spine exploding when I was on a tropical island.
- 10:09SPEAKER_02: And the nurse told me I was going to die.
- 10:12SPEAKER_02: And then the next day I woke up and she said, actually, you're not.
- 10:16SPEAKER_02: And I cried and she was like, oh, I know it's such a relief.
- 10:19SPEAKER_02: But I was crying because I wasn't going to die.
- 10:22SPEAKER_02: And in that moment, I realized like, oh, shit, something's not working.
- 10:26SPEAKER_02: And how have I been living without realizing that it's not working?
- 10:30SPEAKER_02: So it's everything from mental health to addiction to love lives to launches.
- 10:37SPEAKER_02: To businesses and business debts,
- 10:40SPEAKER_02: we believe that there's no story untold and no failure not worth celebrating.
- 10:47SPEAKER_02: Though something that's very,
- 10:48SPEAKER_02: very, very important to us is that it has to be a failure that you caused.
- 10:54SPEAKER_02: Like we all fail because of things that are outside of our control all the time
- 10:59SPEAKER_02: and bad things happen to us all the time, which I hate.
- 11:02SPEAKER_02: I'm so sorry for all of us.
- 11:04SPEAKER_02: But if you didn't play a direct role in that failure,
- 11:08SPEAKER_02: then it's not the sort of failure we celebrate at the ball.
- 11:13SPEAKER_01: We'll hold space for you.
- 11:14SPEAKER_01: We'll hug you and we will pass you
- 11:15SPEAKER_02: tissues if you cry and laugh with you.
- 11:18SPEAKER_02: But it's all about like,
- 11:20SPEAKER_02: oh, I did this thing that caused this chain reaction and that was a bad idea.
- 11:24SPEAKER_00: Like there are some failures that like you're likely cause fails.
- 11:28SPEAKER_00: And then there are choices we make that the online business ecosystem have told us
- 11:35SPEAKER_00: that are failures.
- 11:36SPEAKER_00: Getting a job is a business failure, right?
- 11:39SPEAKER_00: Like, oh, you couldn't hack it till you got a job.
- 11:43SPEAKER_00: Or, you know, you, you know, you didn't have a million dollar launch or you aren't.
- 11:48SPEAKER_00: I mean, like, there's always like, so these are like, there are failures.
- 11:53SPEAKER_00: That are like, oh, yes, we cost a lot of money.
- 11:55SPEAKER_00: And then there's choices that we've been told are failures.
- 11:59SPEAKER_00: Like a couple of my clients have like recently gotten jobs because they realized
- 12:03SPEAKER_00: that like,
- 12:04SPEAKER_00: yeah, like I got into this business for flexibility and hey, you know what?
- 12:09SPEAKER_00: The financial stability I was looking for actually isn't here in entrepreneurship.
- 12:12SPEAKER_00: So you know what I'm going to do?
- 12:13SPEAKER_00: I'm going to go get a job that's Way more financially stable than the dream I was promised.
- 12:20SPEAKER_00: But that doesn't mean I failed at entrepreneurship.
- 12:22SPEAKER_00: That means I made a different choice from a place of power about what my life
- 12:26SPEAKER_00: and business needs right now.
- 12:28SPEAKER_00: And yet there are some things that are like,
- 12:31SPEAKER_00: oh, well, you know, you chose not to have $100,000 launch.
- 12:34SPEAKER_00: Therefore, you're a failure.
- 12:37SPEAKER_02: That's a great question.
- 12:40SPEAKER_02: Yeah, the benchmarks of failures and when other people tell us we have failed is
- 12:43SPEAKER_02: a fascinating cycle of shame and isolation.
- 12:47SPEAKER_02: But ultimately for us, what it comes down to at the core is what is the effort behind it, right?
- 12:56SPEAKER_02: So when we say,
- 12:57SPEAKER_02: you know, oh,
- 12:57SPEAKER_02: I failed at entrepreneurship because I got a day job,
- 13:01SPEAKER_02: well, No, you put in the effort to make your life better, and you did.
- 13:07SPEAKER_02: You made the choice to get what you needed, and then you got it, right?
- 13:15SPEAKER_02: When we look even at some of the most cataclysmic failures, okay?
- 13:22SPEAKER_02: I launched my business 12 years ago, had a very, very, very long waitlist.
- 13:27SPEAKER_02: Magically, it was such a gift.
- 13:29SPEAKER_02: And then I launched and two weeks into having my own business for
- 13:32SPEAKER_02: the very first time,
- 13:33SPEAKER_02: I had my one and only psychotic mental health episode and had to go
- 13:37SPEAKER_02: into inpatient hospitalization for a week.
- 13:40SPEAKER_02: And I had to send emails from my hospital intake bed being like,
- 13:44SPEAKER_02: I'm so sorry,
- 13:45SPEAKER_02: I have to postpone your kickoff while my ass is like flapping in the wind
- 13:50SPEAKER_02: of this hospital gown, right?
- 13:52SPEAKER_02: And ultimately I failed at launching my business and failure is not a dirty word.
- 13:57SPEAKER_02: I failed at it.
- 13:57SPEAKER_02: My business launch was a failure.
- 14:00SPEAKER_02: And the thing we're celebrating is the effort that it took to become a better person
- 14:07SPEAKER_02: for myself and also my clients.
- 14:09SPEAKER_02: So yeah.
- 14:10SPEAKER_02: Oh, you failed because you didn't have a million dollar launch.
- 14:13SPEAKER_02: That sucks.
- 14:15SPEAKER_02: Oh, you failed because you should close down your business and got a day job.
- 14:19SPEAKER_02: Good for you.
- 14:20SPEAKER_02: For giving a shit enough to try at going after a life that you want.
- 14:25SPEAKER_02: So it's kind of a fine line.
- 14:27SPEAKER_02: And really what I'll say is that like, failure is not a dirty word.
- 14:32SPEAKER_02: And even if you fail at your launch,
- 14:34SPEAKER_02: or even if you fail at entrepreneurship, like,
- 14:37SPEAKER_02: heck yeah, for try it in the first place, because that's more than most people do.
- 14:41SPEAKER_01: Feels very like Brene Brown of like, if you don't go in the arena, then you can't criticize.
- 14:48SPEAKER_02: Yeah, I mean, essentially.
- 14:49SPEAKER_01: And also, I guess it's Teddy Roosevelt, not Brene Brown.
- 14:52SPEAKER_02: But, you know,
- 14:54SPEAKER_01: I always get those two confused.
- 14:56SPEAKER_02: Tomato, tomato, right?
- 14:57SPEAKER_02: Yeah.
- 15:02SPEAKER_01: So my question wasn't so much about the failure side, but the ball.
- 15:07SPEAKER_01: What was it that made you go, you know what?
- 15:09SPEAKER_01: I want to not just talk because this could be a podcast, right?
- 15:13SPEAKER_01: This is the format of these stories.
- 15:16SPEAKER_01: Speeches and conversations could be so many different things.
- 15:20SPEAKER_01: This could be a summit.
- 15:22SPEAKER_01: The way that online entrepreneurs think is like,
- 15:24SPEAKER_01: oh, how can I monetize this and make it consistent?
- 15:27SPEAKER_01: And how can I turn it into content?
- 15:28SPEAKER_01: And that was not the goal for you.
- 15:30SPEAKER_01: It was, how do I get these people into a room?
- 15:33SPEAKER_01: And how do I make it fun while also talking about some hard, deep shit?
- 15:39SPEAKER_01: So we've been talking about the failure, but why the ball?
- 15:44SPEAKER_02: That's such a good question.
- 15:47SPEAKER_02: Few parts to it.
- 15:48SPEAKER_02: First of all, failure is so often people get a face when they say failure.
- 15:53SPEAKER_02: I tried to do a campaign a few years ago where I wanted people
- 15:55SPEAKER_02: to send me short clips saying like, hey, I'm so-and-so and I'm a failure, right?
- 16:00SPEAKER_02: People could not do it.
- 16:01SPEAKER_02: And I got so many messages saying like, I physically cannot get those words out of my mouth.
- 16:06SPEAKER_02: And I understand like it's,
- 16:08SPEAKER_02: you know, and that's not to say that if you fail, you are a failure, right?
- 16:11SPEAKER_02: I understand the difference, but marketing.
- 16:15SPEAKER_02: What I wanted to do essentially was flip it on its head and glamorize failure.
- 16:20SPEAKER_02: And what is more glamorous than ball gowns and crowns and velvet sofas and chandeliers, right?
- 16:27SPEAKER_02: Fancy pants, snacks.
- 16:30SPEAKER_02: And in terms of the actual format of not only the nonprofit element,
- 16:35SPEAKER_02: but also getting people in the room together is it's a different energy.
- 16:39SPEAKER_02: It's more supportive.
- 16:40SPEAKER_02: People feel safer.
- 16:43SPEAKER_02: I like to say that it it oftentimes,
- 16:45SPEAKER_02: even though these speakers come from all over the world and prepare their speaker
- 16:49SPEAKER_02: or their speeches with our speaking director who's on our board of directors,
- 16:54SPEAKER_02: his name's Mike Ganino.
- 16:55SPEAKER_02: I don't know if you guys are familiar.
- 16:56SPEAKER_02: Yeah, we've had Mike
- 16:57SPEAKER_01: on the show.
- 16:58SPEAKER_02: Yeah, Mike is just a gosh darn angel baby.
- 17:00SPEAKER_02: And he mentors all our speakers for free because he is a fantastic human being.
- 17:07SPEAKER_02: Even though they prepare and prepare and prepare,
- 17:09SPEAKER_02: a lot of times the atmosphere feels more like an open mic with call and response,
- 17:14SPEAKER_02: right?
- 17:15SPEAKER_02: Where people get on and say, oh,
- 17:16SPEAKER_01: I did this and this,
- 17:17SPEAKER_01: and then the crowd
- 17:17SPEAKER_02: goes, oh,
- 17:19SPEAKER_02: or like you hear the audible gasps and people are hugging and laughing and crying,
- 17:25SPEAKER_02: which is an energy that doesn't belong in a summit and wouldn't have
- 17:33SPEAKER_02: the same In-person power as a podcast,
- 17:38SPEAKER_02: because if it's all about,
- 17:41SPEAKER_02: you know,
- 17:41SPEAKER_02: feeling less alone,
- 17:43SPEAKER_02: I think being able to look around and see all of the people that it's resonating
- 17:47SPEAKER_02: with, like, you know, every single person in that room is not judging anyone.
- 17:54SPEAKER_02: And that's rare.
- 17:55SPEAKER_02: Not to mention when I started realizing the caliber of the failures
- 17:58SPEAKER_02: that people were comfortable talking about,
- 18:00SPEAKER_02: it felt extremely exploitative to try to monetize it.
- 18:05SPEAKER_02: And do something like a summit or a conference.
- 18:08SPEAKER_02: And can you imagine talking about your failure under fucking fluorescent lighting?
- 18:13SPEAKER_02: Like, no, thank you.
- 18:14SPEAKER_02: Hard pass.
- 18:15SPEAKER_01: I was thinking like how terrible this would be on Zoom if you're like crying
- 18:19SPEAKER_01: and you're like half these people have their cameras off
- 18:20SPEAKER_01: because they're folding their laundry.
- 18:22SPEAKER_01: Like they're half tuned out.
- 18:23SPEAKER_01: They're watching the replay.
- 18:25SPEAKER_01: Like it doesn't feel engaged or personal or human in any way.
- 18:29SPEAKER_02: Yes.
- 18:30SPEAKER_02: And humanity is the core of all of it.
- 18:33SPEAKER_02: All of it.
- 18:33SPEAKER_02: All of it.
- 18:34SPEAKER_02: All of it.
- 18:36SPEAKER_02: We always come back to our core ethos that we are all in this together.
- 18:40SPEAKER_02: And mental health is not a moral failing.
- 18:43SPEAKER_02: Failure is not a moral failing.
- 18:45SPEAKER_02: It's just a side effect of effort.
- 18:48SPEAKER_02: And it's proof that we're dreaming at a scale worth our time.
- 18:52SPEAKER_00: So there's a trend right now,
- 18:56SPEAKER_00: and I don't know if y'all have noticed this,
- 18:58SPEAKER_00: but there's a trend where I see a lot of people Monetizing their own failure as
- 19:05SPEAKER_00: the hook for a paid substack.
- 19:07SPEAKER_00: Like there's someone who like went,
- 19:08SPEAKER_00: you know,
- 19:09SPEAKER_00: basically,
- 19:10SPEAKER_00: you know,
- 19:11SPEAKER_00: blew up her,
- 19:12SPEAKER_00: you know,
- 19:12SPEAKER_00: multimillion dollar business and is now charging people $5 a month,
- 19:16SPEAKER_00: $10 a month,
- 19:16SPEAKER_00: whatever,
- 19:16SPEAKER_00: to like hear the behind the scenes tea about how that worked in the numbers.
- 19:22SPEAKER_00: It's like, like get the details of like how it went down behind the paywall.
- 19:26SPEAKER_00: Or a lot of people are detailing like their pivots in public.
- 19:30SPEAKER_00: This feels very different than that because the goal isn't to tantalize and monetize.
- 19:37SPEAKER_00: The goal is to normalize,
- 19:39SPEAKER_00: celebrate,
- 19:40SPEAKER_00: and share,
- 19:41SPEAKER_00: not as a marketing tactic to make money, but as a way to do collective healing.
- 19:50SPEAKER_00: Are you seeing that trend?
- 19:51SPEAKER_00: Is anyone else seeing this trend to me?
- 19:52SPEAKER_00: Because I pay attention to too many shit online.
- 19:54SPEAKER_02: Oh, it's so real.
- 19:55SPEAKER_02: And it's the hero's journey arc that's been used in every...
- 19:59SPEAKER_02: Marketing campaign since I first started copywriting 12 years ago,
- 20:03SPEAKER_01: where it starts with,
- 20:04SPEAKER_01: you know, Oh,
- 20:05SPEAKER_02: and then my children, blah, blah,
- 20:06SPEAKER_02: and you get super invested and the end is like,
- 20:09SPEAKER_02: and get my course for $9.97 where I show you and you're like,
- 20:12SPEAKER_02: I feel like I just got bait and switched.
- 20:15SPEAKER_02: And that is not to say that people are not allowed to leverage their own stories and
- 20:19SPEAKER_02: the power of storytelling to support themselves, right?
- 20:23SPEAKER_02: Like no shade for people who have paid Substacks to talk about things they need
- 20:28SPEAKER_02: to process and talk about more power to you.
- 20:31SPEAKER_02: But the failure ball is here.
- 20:33SPEAKER_02: Essentially, we know the psychology behind shame.
- 20:36SPEAKER_02: We know that the antidotes to shame are community, non-judgment, sharing, and self-kindness.
- 20:44SPEAKER_02: And that's really what we're here for is like, Drag your dark secrets into the light, right?
- 20:50SPEAKER_02: You feel like they're so dirty,
- 20:52SPEAKER_02: bring them into this room and you'll see how squeaky clean they actually are.
- 20:55SPEAKER_02: Because I guarantee someone in this room relates,
- 20:58SPEAKER_02: even if they haven't personally gotten swindled out of money by someone on
- 21:02SPEAKER_02: the internet, right?
- 21:03SPEAKER_02: It's the failure behind the failure.
- 21:06SPEAKER_02: Everybody wants to be loved, right?
- 21:09SPEAKER_02: If you've had a launch that failed, maybe everyone hasn't lost a million dollars at launch.
- 21:13SPEAKER_02: But everybody wants to try to have financial stability in their life.
- 21:18SPEAKER_02: And it's those underlying threads that connects everyone and helps heal
- 21:21SPEAKER_02: that trauma versus for $27 in four installments, we will heal your shame for you.
- 21:30SPEAKER_01: God, that's so fucked up to think about.
- 21:32SPEAKER_02: I also believe that people who are not,
- 21:34SPEAKER_02: I think the word trauma informed is very problematic in the marketing space.
- 21:39SPEAKER_02: A lot of people working with trauma and things like that,
- 21:42SPEAKER_02: if you are not like a licensed clinician.
- 21:45SPEAKER_02: And so we work really hard to say that this is, you know, community.
- 21:49SPEAKER_02: This is not therapy.
- 21:51SPEAKER_02: This is a safe space to process and belong.
- 21:55SPEAKER_02: Yeah.
- 21:57SPEAKER_01: And like.
- 21:59SPEAKER_01: Therapists should be paid and not and not in twenty seven dollars to heal you.
- 22:04SPEAKER_01: No installments that, you know, like, oh, God.
- 22:07SPEAKER_02: I often tell people to fire their life coach and hire a therapist,
- 22:11SPEAKER_02: which is not a very popular outlook, as you can imagine.
- 22:15SPEAKER_02: And people point to the fact that therapists can do so much damage,
- 22:18SPEAKER_02: and they point to these anecdotal stories of ways that therapists have caused harm.
- 22:23SPEAKER_02: And all I can think about is if someone who has done all of this work and has all
- 22:27SPEAKER_02: of this training can do that harm to your psyche,
- 22:30SPEAKER_02: imagine how much some life coach from Her couch living room can do to your psyche
- 22:36SPEAKER_02: without that training.
- 22:39SPEAKER_01: And they have a license that can be taken away.
- 22:42SPEAKER_02: Yes.
- 22:43SPEAKER_02: Yes.
- 22:45SPEAKER_00: And you talk about community and I think it's really important because as someone,
- 22:49SPEAKER_00: you know, I work on the internet by myself, right?
- 22:51SPEAKER_00: I lead a community.
- 22:55SPEAKER_00: I don't know about y'all, but like there are failures that I need to process.
- 23:00SPEAKER_00: Not in my community, like in the community I lead and with my peers.
- 23:05SPEAKER_00: I'm like, I don't know.
- 23:07SPEAKER_00: I don't want to like,
- 23:08SPEAKER_00: there's no judgment on my side,
- 23:09SPEAKER_00: but I'm like, I don't want that to diminish
- 23:14SPEAKER_00: my and cross boundaries with my clients.
- 23:17SPEAKER_00: Like if I'm struggling with something in my business,
- 23:20SPEAKER_00: I don't know if this is my personal opinion,
- 23:22SPEAKER_00: but like if I'm struggling with something in my business or I'm like dealing
- 23:25SPEAKER_00: with my own stuff about choices I'm making and things like that,
- 23:29SPEAKER_00: like, The place to process that is not to my audience as a marketing thing.
- 23:35SPEAKER_00: I don't know.
- 23:35SPEAKER_00: Like I just need to go like build other relationships to handle that kind of stuff.
- 23:40SPEAKER_00: That's not part of my brand story or diminishing my own credibility in front of
- 23:44SPEAKER_00: the people I'm here to serve.
- 23:45SPEAKER_00: I don't know if that's just like a me thing.
- 23:47SPEAKER_00: I'm a business coach and business consultant and like maintaining
- 23:52SPEAKER_00: a professional posture in my practice.
- 23:54SPEAKER_00: I don't know.
- 23:55SPEAKER_00: Is that just a me thing or is that what everyone struggles with?
- 23:58SPEAKER_02: Definitely not a you thing.
- 24:00SPEAKER_02: Definitely not a you thing.
- 24:01SPEAKER_02: And I think it's also not that you need my validation,
- 24:04SPEAKER_02: but it's also completely legitimate, right?
- 24:06SPEAKER_02: There's a reason why we also don't stand on street corners and shout about
- 24:10SPEAKER_02: the trauma that we're currently experiencing or the failures that we're going
- 24:13SPEAKER_02: through.
- 24:13SPEAKER_02: There's a time and a place for everything.
- 24:15SPEAKER_02: And, you know, like I said before, we're not here to re-traumatize anyone.
- 24:19SPEAKER_02: Or make anyone turn, I always say you don't have to turn your trauma into content, right?
- 24:24SPEAKER_02: You can,
- 24:25SPEAKER_02: if it's cathartic for you,
- 24:26SPEAKER_02: if it's helpful for you, but like no one is ever obligated to talk about anything.
- 24:33SPEAKER_02: And there are circumstances where talking about an active failure with clients
- 24:39SPEAKER_02: before you've come to resolution can hurt your credibility.
- 24:42SPEAKER_02: Like I'm not, I think that's a smart business decision.
- 24:45SPEAKER_02: I do the same thing.
- 24:47SPEAKER_02: There's a reason we have friends and partners and therapists and doctors
- 24:52SPEAKER_02: and anonymous forums, right?
- 24:54SPEAKER_02: Is everything doesn't belong everywhere, but it very often can belong at the ball.
- 25:00SPEAKER_02: And to that point,
- 25:01SPEAKER_02: like so many of the people who speak are on the other side of these things
- 25:06SPEAKER_02: that have happened,
- 25:07SPEAKER_02: but we always make sure that every single year there's at least one person
- 25:11SPEAKER_02: who is actively failing and feels comfortable and confident saying, hey,
- 25:16SPEAKER_02: I am actively failing and there's not a gold bow on this because I do think there is
- 25:21SPEAKER_02: the misconception that we are not allowed to say that I messed up
- 25:26SPEAKER_02: and I don't know all the answers until we're on the other side of that
- 25:30SPEAKER_02: and it becomes this shiny packaged thing.
- 25:33SPEAKER_02: Um, so I would say yes and yes, totally normal, completely legitimate.
- 25:38SPEAKER_02: And there are exceptions to that.
- 25:40SPEAKER_02: Use your best judgment.
- 25:42SPEAKER_02: Um, I certainly don't tell my clients everything when I'm going through stuff.
- 25:47SPEAKER_01: Yeah, and I think also like just because people on the internet care
- 25:50SPEAKER_01: about us doesn't mean they need to know everything about our businesses or our lives
- 25:54SPEAKER_01: or any of that.
- 25:56SPEAKER_01: And I love that what you just said,
- 25:59SPEAKER_01: Jess, of like your trauma does not need to become your content.
- 26:02SPEAKER_02: Not unless you want it to be.
- 26:04SPEAKER_02: Like I am a lifelong overshare on the internet.
- 26:08SPEAKER_02: I had my first live journal at 14, right?
- 26:11SPEAKER_02: And I think The key to sharing vulnerable things about yourself without getting
- 26:18SPEAKER_02: an emotional hangover, essentially, is knowing why you're sharing it, right?
- 26:25SPEAKER_02: Are you sharing it so that people feel less alone?
- 26:28SPEAKER_02: Are you sharing it because you need to feel witnessed?
- 26:31SPEAKER_02: Are you sharing it because you need input?
- 26:33SPEAKER_02: And as long as you know what that is and you recognize that the avenue you're using
- 26:37SPEAKER_02: for that matches with what you need, then like, go for it.
- 26:42SPEAKER_02: If I need somebody to argue with me and point out maybe the irrational parts
- 26:49SPEAKER_02: of my thought processes, I'm certainly not going to post on a frigging Reddit forum.
- 26:53SPEAKER_02: Are you kidding?
- 26:55SPEAKER_02: That's a conversation for therapy.
- 26:57SPEAKER_02: When I was going through my incredible chronic illness for three years
- 27:00SPEAKER_02: and we were trying to seal the leak in my spine where brain fluid was pouring out,
- 27:04SPEAKER_02: that is something I recognized I needed.
- 27:08SPEAKER_02: To talk about and process in public because I personally needed my community.
- 27:14SPEAKER_02: And there was the flip side of like wanting to normalize people who were
- 27:20SPEAKER_02: on paper quite successful in their businesses and chronically ill, right?
- 27:25SPEAKER_02: Because there's so many of us.
- 27:26SPEAKER_02: I mean, there's all the data that shows that Entrepreneurs are like twice as likely
- 27:30SPEAKER_02: to have suicidal ideation or commit suicide than people
- 27:34SPEAKER_02: who are traditionally employed were six times as likely to have ADHD
- 27:38SPEAKER_02: and mood regulation disorders, things like that.
- 27:40SPEAKER_02: So it's like this dirty secret underneath all of the shiny marketing stuff that
- 27:46SPEAKER_02: so many people are suffering and we feel like we're not allowed to talk about it.
- 27:51SPEAKER_02: I'm fortunate that I'm comfortable enough in my business's track record
- 27:54SPEAKER_02: that I can be like, This shit is going very, very terribly.
- 27:58SPEAKER_02: But look at these clients in my portfolio.
- 28:02SPEAKER_01: It's nice when you can find the balance for sure.
- 28:04SPEAKER_01: My personal life is a dumpster fire, but this launch went really well.
- 28:09Yeah.
- 28:09SPEAKER_02: I've been lying in bed for the last three years,
- 28:12SPEAKER_02: staring at the same patch of my ceiling on doctor's orders.
- 28:15SPEAKER_02: And I did this public health campaign for Narcan.
- 28:18SPEAKER_02: Like, you know, so it's, yeah, it's a trip.
- 28:22SPEAKER_02: It's a trip.
- 28:22SPEAKER_02: We are whole humans, you know?
- 28:25SPEAKER_01: Yeah.
- 28:26SPEAKER_01: And you're allowed to be a human.
- 28:29SPEAKER_01: Oh, absolutely.
- 28:31SPEAKER_01: Memorable.
- 28:31SPEAKER_01: And it makes you, you know, somebody that people may want to hire because you understand.
- 28:37SPEAKER_01: But there were probably people who were like, oh, God,
- 28:39SPEAKER_01: maybe I shouldn't hire just because I don't know if she'll be able
- 28:41SPEAKER_01: to hit these deadlines.
- 28:42SPEAKER_01: And you have to navigate that part of it, too.
- 28:44SPEAKER_02: Yep.
- 28:45SPEAKER_02: And you know how I navigated it is I had conversations where I said,
- 28:48SPEAKER_02: hey, you might be worried that I might not be able to hit these deadlines.
- 28:51SPEAKER_02: Let's talk about it.
- 28:52SPEAKER_02: Right.
- 28:52SPEAKER_02: Yeah.
- 28:54SPEAKER_02: Again, that comes from that humanity and transparency piece of like, well,
- 28:57SPEAKER_02: if I'm going to be transparent talking about all this shit that's going on,
- 29:00SPEAKER_02: then I also need to be transparent talking about how it may affect my business,
- 29:04SPEAKER_02: right?
- 29:05SPEAKER_02: Let's set accurate expectations at this intersection.
- 29:11SPEAKER_00: Going back to the stories,
- 29:11SPEAKER_00: because I'm also, you know, I know Mike Ganino's work and he's amazing.
- 29:16SPEAKER_00: How did the,
- 29:16SPEAKER_00: I don't know if you get to hear the stories before they're shared,
- 29:19SPEAKER_00: sort of,
- 29:19SPEAKER_00: I'd be curious about sort of like when we're telling stories The stories of
- 29:24SPEAKER_00: the failures.
- 29:26SPEAKER_00: How do some of the stories evolve as the coaching happens?
- 29:30SPEAKER_00: Like what are the things we maybe tend to emphasize when we're telling
- 29:33SPEAKER_00: the story versus like what's the shape of the story when it's on the stage?
- 29:38SPEAKER_02: That is where Mike,
- 29:40SPEAKER_02: so I go to every speaker coaching call because it's important to me that I Connect
- 29:45SPEAKER_02: with the speakers if I'm going to be the one, you know, introducing them.
- 29:49SPEAKER_02: And if they're part of this organization,
- 29:50SPEAKER_02: like I am here to be their personal frickin cheerleaders throwing fistfuls
- 29:54SPEAKER_02: of confetti on the side of the road.
- 29:56SPEAKER_02: So I get to watch their stories evolve, which is such an incredible gift.
- 30:01SPEAKER_02: And so often it starts out with the thing.
- 30:05SPEAKER_02: I failed at this launch.
- 30:07SPEAKER_02: I X, Y, Z, right.
- 30:11SPEAKER_02: I tripped off the sidewalk, whatever.
- 30:13SPEAKER_02: And Mike's gift is that he gets to the failure underneath the failure.
- 30:20SPEAKER_02: It's not that you failed at the launch.
- 30:23SPEAKER_02: What was it that made you make XYZ choice that meant your launch failed, right?
- 30:30SPEAKER_02: What was it that made you decide blah, blah, blah, that made this fail?
- 30:35SPEAKER_02: So, you know, someone may say, Hey, I am currently in a lot of business debt.
- 30:43SPEAKER_02: And I'm feeling lost in my business.
- 30:45SPEAKER_02: Okay, well, why?
- 30:47SPEAKER_02: Oh, because I've been outsourcing to AI so much.
- 30:49SPEAKER_02: Okay, but why?
- 30:51SPEAKER_02: Well, I actually don't trust myself.
- 30:53SPEAKER_02: Okay, but why?
- 30:54SPEAKER_02: Well, I don't trust myself because of blah, blah, blah, blah, blah.
- 30:58SPEAKER_02: And then the failure is actually the seed that caused that domino effect of all of
- 31:04SPEAKER_02: the rest of the failures.
- 31:06SPEAKER_02: So, so often we're quick to say, I failed at this.
- 31:09SPEAKER_02: Material, external, objective thing where so often our failures are internal.
- 31:15SPEAKER_02: Everything we feel translates into the external world, right?
- 31:18SPEAKER_02: It'd be so cute if we could separate them.
- 31:21SPEAKER_02: But alas, we are but mere mortals.
- 31:25SPEAKER_00: I failed at XYZ because as a child,
- 31:28SPEAKER_00: the only way I could get my parents' attention was by being good at school
- 31:31SPEAKER_00: and therefore I put my entire value proposition on being smart.
- 31:34SPEAKER_00: Is that some of those things that are underlying?
- 31:39SPEAKER_01: Jessica takes this podcast as like therapy sometimes,
- 31:42SPEAKER_01: especially when we have a therapist in the room as a guest.
- 31:45SPEAKER_01: So it's like,
- 31:46SPEAKER_01: I remember when we had Nicola Whiskeyber on and you were like,
- 31:49SPEAKER_01: so let's talk about Jessica on the playground.
- 31:51SPEAKER_01: I was like, oh, we're going here.
- 31:55SPEAKER_01: Little Jessica telling the other kids about the book she read.
- 31:57SPEAKER_01: I'm like, yeah, I totally see this.
- 31:59SPEAKER_00: I mean, that's going to be the next business podcast I do.
- 32:02SPEAKER_00: But, you know,
- 32:03SPEAKER_00: as a six-year-old that didn't play so well,
- 32:05SPEAKER_00: as a 43-year-old woman, that's actually a business asset.
- 32:09SPEAKER_01: But that's a terrible conversation.
- 32:11SPEAKER_01: And maybe that's also part of it is what are the things that shaped us
- 32:14SPEAKER_01: and made us make the decisions that we did.
- 32:17SPEAKER_01: So I love that,
- 32:17SPEAKER_01: that it can go all the way back to that seed decision and that
- 32:21SPEAKER_00: You know,
- 32:21SPEAKER_00: it's not
- 32:22SPEAKER_01: just recent trauma that we're talking about here.
- 32:23SPEAKER_01: There's childhood trauma popping up, I'm sure.
- 32:26SPEAKER_02: Absolutely.
- 32:28SPEAKER_02: And it always comes back to wanting something.
- 32:31SPEAKER_02: What were we trying to accomplish?
- 32:33SPEAKER_02: Did we want to feel loved?
- 32:34SPEAKER_02: Did we want to feel safe?
- 32:35SPEAKER_02: Did we want to feel successful?
- 32:37SPEAKER_02: Did we want to feel validated?
- 32:40SPEAKER_02: The core human needs, I think, are really at the core of of most of our external failures.
- 32:45SPEAKER_01: And I hate,
- 32:46SPEAKER_01: you know,
- 32:46SPEAKER_01: I hate
- 32:46SPEAKER_02: that everyone's like,
- 32:47SPEAKER_02: oh, you go to therapy and they're like, oh, well, what were your parents like?
- 32:51SPEAKER_02: But I mean, really, like, what were your parents like?
- 32:55SPEAKER_01: My mother-in-law's visiting and I was literally having this conversation
- 32:57SPEAKER_01: with her this morning about like,
- 33:00SPEAKER_01: Ben does this because you and your first husband did this.
- 33:05SPEAKER_01: And I do this because my parents did this and I don't want to do that.
- 33:08SPEAKER_01: So I went this far and like my pendulum swung the opposite direction.
- 33:12SPEAKER_01: And I'm like telling her,
- 33:13SPEAKER_01: talking her through this and she's like, Oh, I never thought about that.
- 33:16SPEAKER_01: And I'm like, oh, I did.
- 33:17SPEAKER_02: I think a lot about what
- 33:20SPEAKER_01: he and I grew up with and what we want our kids
- 33:22SPEAKER_01: to experience and how we're picking and choosing and making conscious choices
- 33:27SPEAKER_01: of what cycles to break.
- 33:28SPEAKER_01: And she was like, oh.
- 33:30SPEAKER_01: I'm also picturing, oh.
- 33:33SPEAKER_01: God, that sounds exhausting.
- 33:36SPEAKER_01: It's been two weeks.
- 33:37SPEAKER_01: It's been two weeks with a family in town and it's a lot.
- 33:40SPEAKER_01: Yeah.
- 33:41SPEAKER_02: You are a braver soul than I am.
- 33:43SPEAKER_01: But yeah, I think it's so relevant.
- 33:45SPEAKER_01: It all comes back to what did you want as a kid?
- 33:47SPEAKER_01: Who did you want to be?
- 33:48SPEAKER_01: And then the choices that you make from there.
- 33:50SPEAKER_01: And I think entrepreneurship is one of those choices.
- 33:53SPEAKER_01: That was not what I wanted to be when I grew up.
- 33:55SPEAKER_01: But it's what I needed to do to survive.
- 34:00SPEAKER_02: Not only what did we want, but what do we believe about ourselves?
- 34:04SPEAKER_02: And did we choose to believe that?
- 34:05SPEAKER_02: Who made us believe that?
- 34:08SPEAKER_02: It's all interconnected.
- 34:09SPEAKER_02: And it'd be so handy if it fit into these tidy little boxes.
- 34:12SPEAKER_02: But Humanity is complex and messy.
- 34:16SPEAKER_02: And I think entrepreneurship so often requires us to be shiny.
- 34:21SPEAKER_02: And we always hear about being thought leaders and authorities in the space.
- 34:27SPEAKER_02: And I can both be like one of the best conversion copywriters out there and someone
- 34:34SPEAKER_02: who has struggled with suicidal ideation since I was five years old.
- 34:38SPEAKER_02: Right.
- 34:38SPEAKER_02: Two things can be true at once.
- 34:40SPEAKER_02: And that's something that I wish so many more people talked about.
- 34:44SPEAKER_00: I feel like there's the authenticity as a human,
- 34:47SPEAKER_00: and then there's the brand, and especially us as soloists, they get conflated.
- 34:55SPEAKER_00: It's like, who am I as a thought leader?
- 34:56SPEAKER_00: Who am I as deeper foundations?
- 34:59SPEAKER_00: What does deeper foundations stand for?
- 35:01SPEAKER_00: And what's behind the scenes of Jessica, the founder?
- 35:05SPEAKER_00: But I feel like when we feel like we are the brand, sometimes it gets really humiliated.
- 35:09SPEAKER_00: I absolutely agree.
- 35:11SPEAKER_00: Yes.
- 35:11SPEAKER_00: And it's something that I think a lot of us have to fail our way through and say,
- 35:14SPEAKER_00: oh, that was a mistake.
- 35:16SPEAKER_00: I probably shouldn't have talked to a client about that, right?
- 35:18SPEAKER_00: Or
- 35:35SPEAKER_02: Um, oh, that was actually okay.
- 35:37SPEAKER_02: That was a safe thing to tell my client that I'm having spinal surgery or whatever.
- 35:41SPEAKER_02: And it's all about feeling it out for yourself because everyone has different boundaries.
- 35:46SPEAKER_02: It always reminds me of, you know, how Olive Garden is like when you're here, your family.
- 35:49SPEAKER_02: Right.
- 35:49SPEAKER_02: And I think so oftentimes people who don't separate themselves from their brand
- 35:58SPEAKER_02: in certain intentional ways.
- 36:02SPEAKER_02: Um, are often doing a disservice to their client because they're almost abusing
- 36:07SPEAKER_02: the provider client relationship by putting emotional weight onto a client.
- 36:14SPEAKER_02: Like my professional boundary as someone who is very transparent
- 36:18SPEAKER_02: about things is I talk about all the things on my personal Facebook.
- 36:22SPEAKER_02: Some past clients are on there.
- 36:23SPEAKER_02: They continue to hire me because they trust my work and they know me and they like me.
- 36:27SPEAKER_02: And over the last decade, we've developed, you know, a personal relationship.
- 36:32SPEAKER_02: Then I have my personal Instagram account where you can't find it by my actual name.
- 36:37SPEAKER_02: And I talk very explicitly about mental health and my journey with depression
- 36:41SPEAKER_02: and chronic illness and things like that.
- 36:43SPEAKER_02: And when I talk with clients,
- 36:44SPEAKER_02: it is not unusual during a coaching call to have a client cry or process
- 36:49SPEAKER_02: through something,
- 36:50SPEAKER_02: because again, what happens in our personal lives so often is reflected in business.
- 36:55SPEAKER_02: And I have no problem holding space for clients.
- 36:59SPEAKER_02: What I will not do.
- 37:01SPEAKER_02: When a client is paying me is ask them to hold space for me.
- 37:05SPEAKER_02: Like that is not their job.
- 37:08SPEAKER_02: It is mine.
- 37:10SPEAKER_02: And like hard stop.
- 37:14SPEAKER_01: And that's a perfect place to stop too.
- 37:17SPEAKER_01: Yay.
- 37:17SPEAKER_01: Yay.
- 37:18SPEAKER_01: Okay.
- 37:18SPEAKER_01: So Jess,
- 37:20SPEAKER_01: if people are in Denver in September and they want to get tickets to
- 37:24SPEAKER_01: the failure ball, where do they go for that?
- 37:27SPEAKER_02: The failure ball.com.
- 37:29SPEAKER_02: You can find us on social media at The Failure Ball.
- 37:31SPEAKER_02: We share anonymous failure confessionals every Friday that are submitted
- 37:38SPEAKER_02: the lovely folks in our community.
- 37:40SPEAKER_02: And we would love to have you.
- 37:42SPEAKER_02: It is one of the most glorious, fun, and accepting spaces you will ever step in.
- 37:48SPEAKER_01: And if you are listening to this too late or you can't make it to Denver,
- 37:52SPEAKER_01: then still go follow and you can go in 2028.
- 37:54SPEAKER_01: Just put it on your calendar far in advance.
- 37:58SPEAKER_02: Yep, follow, get on the email list.
- 38:00SPEAKER_02: It's usually every September because it's Suicide Awareness Month.
- 38:04SPEAKER_01: Very smart.
- 38:05SPEAKER_01: All right, well, Jess,
- 38:06SPEAKER_01: we'll give you a bit of a break,
- 38:08SPEAKER_01: take some water, take care of yourself for a moment, and I'll hit up Jessica.
- 38:12SPEAKER_01: What is Aggressively Human in your world right now?
- 38:15SPEAKER_00: I ended up going with two,
- 38:18SPEAKER_00: one of my long-standing clients and one of my long-standing, um,
- 38:22SPEAKER_00: Other members who they had never met each other,
- 38:25SPEAKER_00: but like I knew them from the same pocket of Charlotte entrepreneurship,
- 38:29SPEAKER_00: but they'd never met each other.
- 38:31SPEAKER_00: And the three of us,
- 38:32SPEAKER_00: plus my dog,
- 38:33SPEAKER_00: we got to go to the Charlotte Whitewater Center,
- 38:35SPEAKER_00: which is kind of like a, think about like if you had a man-made business.
- 38:40SPEAKER_00: A man-made Whitewater Rapids area,
- 38:43SPEAKER_00: plus some walking tracks and like some hiking in like a really big forest.
- 38:48SPEAKER_00: So we got to do that on Saturday.
- 38:49SPEAKER_00: So it was like, and we were like, oh my God, it's so nice to like see you in person.
- 38:55SPEAKER_00: I keep talking about like how much in person is really shaping my business and my life.
- 38:59SPEAKER_00: And I'm like, It was just so nice to see people who I've been seeing on the Zooms all the time.
- 39:03SPEAKER_00: I mean, I box her with one of my clients like, you know, every single day.
- 39:07SPEAKER_00: And I'm like, oh, you're real here.
- 39:08SPEAKER_00: You're here.
- 39:09SPEAKER_00: And we got to step away from our families for like an hour and a half.
- 39:13SPEAKER_00: And it was super hot outside.
- 39:16SPEAKER_00: And we got to walk around in the sun.
- 39:17SPEAKER_00: They got to meet my dog.
- 39:19SPEAKER_00: She's one of my clients.
- 39:20SPEAKER_00: She's like, I've known you for five years and I've never met Logan.
- 39:23SPEAKER_00: And I'm like, yes, well, we've now fixed it.
- 39:26SPEAKER_00: That's my Aggressively Human and canine.
- 39:29SPEAKER_00: So if you live in Charlotte and you're like, I want to go hiking with Jessica, let me know.
- 39:33SPEAKER_00: We could do that now.
- 39:35SPEAKER_00: Um, Meg.
- 39:37SPEAKER_01: So I just went on a cruise with, uh,
- 39:39SPEAKER_01: 10 of my extended family members,
- 39:41SPEAKER_01: including my three nieces who are, um, 11, seven and three.
- 39:46SPEAKER_01: And, you know,
- 39:47SPEAKER_01: they live in Maryland, so it's not always easy to get down there and see each other.
- 39:50SPEAKER_01: We probably see each other a couple of days a year and we FaceTime,
- 39:53SPEAKER_01: but, uh, the little one, especially she's three and she's shy.
- 39:59SPEAKER_01: And she had her dad and her mom there, my brother and his wife.
- 40:02SPEAKER_01: So it took her a little bit of time to remember and warm up to the aunt.
- 40:08SPEAKER_01: But by our final day there, she told her dad, I want to go swimming.
- 40:12SPEAKER_01: My brother texted me.
- 40:13SPEAKER_01: He's like, I've got this kid in the pickleball court and this kid's going over here.
- 40:17SPEAKER_01: Can you take the baby swimming?
- 40:19SPEAKER_01: And I was like, yeah.
- 40:21SPEAKER_01: I can.
- 40:21SPEAKER_01: And she and I spent an hour and she was like giggling and letting me do like,
- 40:25SPEAKER_01: you know,
- 40:26SPEAKER_01: the like this little piggy goes to market and we were playing with her hat.
- 40:29SPEAKER_01: And like,
- 40:30SPEAKER_01: I don't get a chance to play with three year olds very often,
- 40:32SPEAKER_01: but she was she was having fun with me and trusted me after a week.
- 40:36SPEAKER_01: And that's a very cool, beautiful thing.
- 40:39SPEAKER_01: When you have a family member, you don't see that often.
- 40:41SPEAKER_01: And by the time she sees me again, she's probably going to forget me again.
- 40:44SPEAKER_01: So the fact that I was able to establish that and sort of like get that goodwill and
- 40:48SPEAKER_01: then they texted me,
- 40:49SPEAKER_01: they were driving home to Maryland,
- 40:50SPEAKER_01: we were driving home to New York and they texted and said that in the car she said,
- 40:54SPEAKER_01: I want to be back in an elevator and I want to be back with Aunt Meg.
- 40:58SPEAKER_01: It was like those are the two priorities of the cruise,
- 41:00SPEAKER_01: the elevator because those elevators are awesome and the long lost aunt.
- 41:07SPEAKER_01: And Jess, what is Aggressively Human in your world right now?
- 41:11SPEAKER_02: I'm in full badger mode, much like Jessica.
- 41:14SPEAKER_02: I'm realizing how important all these in-person relationships are.
- 41:18SPEAKER_02: And right now, I just don't have the bandwidth to do it.
- 41:21SPEAKER_02: I decided that this was my year to rebuild community as a 37-year-old lady.
- 41:26SPEAKER_02: And so I joined a book club and read all the books, and I still haven't made it to a meetup.
- 41:31SPEAKER_02: Uh, because I've just been sitting on my couch every night,
- 41:34SPEAKER_02: like really exhausted from work and ball stuff,
- 41:37SPEAKER_02: watching Mythbuster reruns because that's one of my happy places.
- 41:43SPEAKER_02: Uh,
- 41:44SPEAKER_02: which is so fascinating because being not as social as I'd like makes me feel like
- 41:49SPEAKER_02: a failure.
- 41:50SPEAKER_02: Um, so yeah,
- 41:52SPEAKER_02: I would say that I'm in badger mode in my cave right now and,
- 41:56SPEAKER_02: um, it's both comforting and
- 42:01SPEAKER_02: Weirdly embarrassing for me, I guess is what I would say about that.
- 42:06SPEAKER_02: And that's okay.
- 42:07SPEAKER_01: I was about to say that's not embarrassing, but then I'm like, no, we're not shaming.
- 42:09SPEAKER_01: We're just embracing the fact that these feelings come up.
- 42:12SPEAKER_01: And then I'm also like,
- 42:13SPEAKER_01: let me know what books you're reading because I will sit on my couch and read
- 42:17SPEAKER_01: the same book and just box her back and forth with you about like,
- 42:20SPEAKER_01: oh my God, I'm reading the latest Ellie Hazelwood.
- 42:23SPEAKER_01: Have you seen this scene yet?
- 42:24SPEAKER_01: Have you gotten to this page yet?
- 42:25SPEAKER_01: I don't want to put on hard pants to leave the house though.
- 42:28SPEAKER_02: Oh my God, me either.
- 42:30SPEAKER_02: When I was a lit major,
- 42:31SPEAKER_02: and so my reading list is very much like highbrow things I would talk about
- 42:35SPEAKER_02: in public.
- 42:36SPEAKER_02: And then it's like,
- 42:38SPEAKER_02: werewolf romanticy books where my husband leans over and looks at the title
- 42:43SPEAKER_02: of my book and he was like, a reverse harem, what are you reading?
- 42:46SPEAKER_01: Oh no, they call them white shoes now.
- 42:49SPEAKER_02: What?
- 42:49SPEAKER_01: Yeah, you don't call them reverse harem because that is judgmental.
- 42:53SPEAKER_02: Oh, sure.
- 42:53SPEAKER_01: Yeah, so now we just call them white shoes.
- 42:57SPEAKER_00: I mean, you could read books like me,
- 42:59SPEAKER_00: which is all about sort of like,
- 43:00SPEAKER_00: you know,
- 43:01SPEAKER_00: big governmental projects or private public sector projects and why they go
- 43:04SPEAKER_00: over budget.
- 43:05SPEAKER_00: So, you know.
- 43:07SPEAKER_01: But you don't have to because it's not a failure to read for pleasure either.
- 43:11SPEAKER_01: No,
- 43:12SPEAKER_00: I like reading those books.
- 43:14SPEAKER_00: I took a Substack quiz called The Color of Your Reading.
- 43:17SPEAKER_00: I'll put in it or something like that.
- 43:18SPEAKER_00: And I am a green reader and I love learning about systems and things.
- 43:22SPEAKER_00: And I'm like, oh, cool.
- 43:23SPEAKER_00: This is so validating.
- 43:24SPEAKER_00: This is why I don't like the purple colored books in his color scheme.
- 43:28SPEAKER_00: I'm like, so I get to read nerdy nonfiction and feel good about it.
- 43:31SPEAKER_00: Yeah.
- 43:31SPEAKER_00: Yeah.
- 43:32SPEAKER_02: I mean, my husband's reading a book this thick that's just called H2O,
- 43:36SPEAKER_02: and I was like, what is that about?
- 43:37SPEAKER_02: And he was like, oh, like the chemicals of water.
- 43:40SPEAKER_02: And I was like, cool, cool, cool, cool, cool.
- 43:41SPEAKER_02: All right.
- 43:42SPEAKER_02: Sweet.
- 43:43SPEAKER_01: My mother-in-law brought her copy of,
- 43:47SPEAKER_01: what is it, Kristen Hanna's The Women, which is like 600 pages hardcover.
- 43:51SPEAKER_01: And I'm like, oh, are you enjoying it?
- 43:52SPEAKER_01: She's like, not really.
- 43:53SPEAKER_01: But my cousin told me that she liked it.
- 43:55SPEAKER_01: And I'm like 100 pages in and I can't get into it.
- 43:57SPEAKER_01: And so I just went onto my bookshelf and was like,
- 43:59SPEAKER_01: here's seven other books you can choose from
- 44:01SPEAKER_01: that you might actually enjoy reading instead of somebody else telling you
- 44:06SPEAKER_01: that you have to read something.
- 44:07SPEAKER_01: And maybe that comes back to like the failure of someone else likes something
- 44:11SPEAKER_01: and you don't like it.
- 44:11SPEAKER_01: And that doesn't make you a failure.
- 44:12SPEAKER_01: Like read what you want.
- 44:14SPEAKER_01: Run the business you want.
- 44:16SPEAKER_01: Talk to people you want.
- 44:18SPEAKER_01: Spend time and go out and be in,
- 44:20SPEAKER_01: you know, relationship with people in your community when you want to.
- 44:22SPEAKER_01: And if you don't want to, then fuck it.
- 44:24SPEAKER_01: Like, spend time on your couch watching Mythbusters.
- 44:27SPEAKER_01: And that's okay, too.
- 44:29SPEAKER_01: It's not a failure if that's your self-care.
- 44:32SPEAKER_01: It's all okay.
- 44:34SPEAKER_01: Jess, thank you so much for being here with us today.
- 44:37SPEAKER_01: We really appreciate it.
- 44:38SPEAKER_01: And listeners, we will be back next week with another episode about being Aggressively Human.