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593 How to Talk So Your Staff Actually Listen (Beyond Repeating Yourself and Micromanaging)
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Most leaders don’t actually have a “listening problem” on their teams—they have a communication pattern that unintentionally trains people to wait instead of think.
In this episode, Erica Saccoccio unpacks what is really happening when directors feel like they are repeating themselves, stepping in too often, or carrying all the thinking in their program. This is not about talking louder or giving more instructions. It’s about understanding how communication shapes behavior, confidence, and ownership over time.
Erica breaks down the difference between communication that…
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