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How Customer Conversations Become Actionable and Empathetic Insights with Erin Cavanaugh of See ROSE Go

In episode 106, Erin shares how conversations have shaped their brand and how she turns those insights into empathetic action. It was after decades in the industry at big-name brands like Nike, Converse, and Nordstrom that Erin and her co-founder realized just how hard it is for plus-size women to find clothes that fit after an elevator conversation with a co-worker. That conversation sparked others that began Erin and Yi’s entrepreneurial journey as the founders of See ROSE Go.

Accomplished Chief Merchandising Officer with over 20 years of industry experience leading innovative strategies…

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