The Ethics of Sales: Why I Refused a Deal to Protect a Rider
In this episode of The Flying Talks, we explore a critical moment of honesty that defines our sales philosophy. When a customer has his heart set on the wrong machine, a responsible dealer speaks up—even if the buyer has the cash ready to deploy. We break down why recommending a Ninja 300 over an unfitting, larger alternative wasn't about missing a target or losing an incentive; it was entirely about preventing a rider from making a purchase they would later regret.
The skinny
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