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Teaching Communication Confidence - Short #200
In this short podcast episode, Bryan shares some strategies for teaching communication confidence, which may come in handy if you have newer techs who feel nervous or struggle to communicate with other people.
The main way to build confidence is to get them to talk in the first place. Scripts and roleplay scenarios during training can help get people used to speaking and give them a reference. Whether we're in sales or not, we have to share information and complete business transactions. Roleplaying those conversations in a controlled, familiar setting allows your more timid team members to…
The skinny
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