Latest / The Mental Health Evolution / Ep 42: What Clinicians Need to Know About AI Law with Dr. Nick Shumate
Transcript
- 0:00(Transcribed by TurboScribe. Go Unlimited to remove this message.) This podcast is part of the Frederick podcast
- 0:02network.
- 0:03Learn more at listenfrederick.com.
- 0:05Welcome to Mental Health Evolution, a podcast about
- 0:08what's changing in mental health and why it
- 0:11matters.
- 0:12I'm your host, Rachel Harrison, inviting you into
- 0:15honest conversations with people from all perspectives in
- 0:18the field, clinicians, tech founders, investors, insurance companies,
- 0:22and all the folks in between.
- 0:24Let's explore what's working, what's not, and what's
- 0:27next.
- 0:33Welcome, everyone, to the Mental Health Evolution podcast,
- 0:38where we talk about how the landscape is
- 0:41rapidly evolving in the mental health industry.
- 0:44Today, we are joined by Dr. Nick Shumate,
- 0:47a psychiatrist at the Division of Digital Psychiatry
- 0:51at Beth Israel Deaconess Medical Center, which is
- 0:54a part of Harvard Medical School.
- 0:56Nick brings a rare combination of expertise to
- 1:00this conversation.
- 1:01He is both a physician and a lawyer,
- 1:04which means he thinks about AI in mental
- 1:06health, not just from a clinical standpoint, but
- 1:09through the lens of accountability, liability, and what
- 1:13the law can and cannot do.
- 1:15His research focuses on how technology is changing
- 1:19mental health care and whether the rules governing
- 1:21that technology are keeping up.
- 1:23He recently led a research project that went
- 1:26through every state in the country to map
- 1:28out how the U.S. is regulating artificial
- 1:31intelligence in mental health, published in the journal
- 1:34JMIR Mental Health.
- 1:37The findings paint a picture that every clinician
- 1:40and practice owner needs to understand.
- 1:42Today, we are going to dig into what
- 1:44that research found and what it means for
- 1:47the people doing this work every day.
- 1:49As always, before we talk to our guests,
- 1:52we'd like to bring up some relevant articles
- 1:54related to our topic today.
- 1:56These articles may be helpful for listeners who
- 1:58want to learn more and dive deeper.
- 2:01All articles will be linked in the show
- 2:03notes for this episode.
- 2:05The first one is from Brown University titled
- 2:07AI Chatbots Systematically Violate Mental Health Ethics Standards.
- 2:13And this is from October 2025, so pretty
- 2:16recent.
- 2:17And the researchers at Brown University had licensed
- 2:20psychologists review simulated conversations based on real AI
- 2:24chatbot responses and found that the chatbots routinely
- 2:27violated core mental health ethics standards.
- 2:31The most common problems included over-validating users'
- 2:35beliefs, failing to redirect people in crisis, and
- 2:38behaving in ways that could be genuinely dangerous
- 2:40for someone who is already vulnerable.
- 2:43The study makes a clear case that the
- 2:45problem is not hypothetical.
- 2:47These tools are being used right now by
- 2:50people who need real clinical support.
- 2:52And the guardrails are not there.
- 2:54The next article from NPR is titled Pennsylvania
- 2:58Sues Character AI Over Chatbot Allegedly Posing as
- 3:02a Doctor.
- 3:03This one is from May 2026 and Pennsylvania
- 3:06became the first state to sue an AI
- 3:09company for having its chatbots impersonate licensed medical
- 3:13professionals, including a bot that presented itself as
- 3:16a psychiatrist, offering mental health assessments, and even
- 3:19provided a fake Pennsylvania medical license number.
- 3:23The lawsuit illustrates exactly what can happen when
- 3:26AI tools fill in the space that regulation
- 3:29has not yet covered, and why the stakes
- 3:31of this policy conversation with Dr. Nick Shumate
- 3:35research maps out are so real.
- 3:38And the third article from our guest, Dr.
- 3:41Nick Shumate, et al., is about Governing AI
- 3:45in Mental Health, 50-State Legislative Review.
- 3:49And this is the research at the center
- 3:51of what we're going to talk about today.
- 3:53Nick and his colleagues reviewed 793 state bills
- 3:57introduced across all 50 states between January 2022
- 4:01and May 2025, and found that 143 that
- 4:06directly or indirectly affect how AI can be
- 4:09used in mental health.
- 4:11Of those, only 28 explicitly referenced mental health,
- 4:15and just 20 had been enacted into law
- 4:18across 11 states.
- 4:20The research identified four major categories of governance.
- 4:24One of the starkest findings is that clinicians
- 4:27have been almost entirely absent from the policymaking
- 4:30process, which means that the laws being written
- 4:33are largely happening without the people who actually
- 4:36deliver care having a seat at the table.
- 4:40These three pieces will be available in the
- 4:43show notes, and they kind of set the
- 4:45stage for what we're hoping to talk about
- 4:47today.
- 4:48So, Nick, welcome to the show.
- 4:51Thank you for having me, Rachel.
- 4:52Of course.
- 4:53First, I would love to just ask you
- 4:56personally, how did you get interested in exploring
- 4:59AI and mental health?
- 5:02It's an interesting question.
- 5:04As you said earlier, I have a legal
- 5:07background, so I was actually a regulatory attorney
- 5:09before I came to medicine, and I practiced
- 5:13in the energy sector and utility sector.
- 5:16So, I was a practicing attorney in front
- 5:18of the Federal Energy Regulatory Commission, various state
- 5:21utilities commissions as well, and advised large corporations
- 5:25on regulatory administrative law matters.
- 5:29And so, it was kind of fortuitous because
- 5:31as this whole AI thing really started getting
- 5:34kicked off the November after I graduated from
- 5:37medical school, it just so happened that we
- 5:39were about to undergo one of the biggest
- 5:41revolutions in public law that has happened probably
- 5:46in the last, you know, since the internet,
- 5:48at the very least.
- 5:49I think, you know, people would be shocked
- 5:51at the numbers.
- 5:52You know, ChatGPT came out in November of
- 5:552022 and is already boasting, I think they
- 5:59said last year, Sam Altman recorded something like
- 6:02700 million active monthly users.
- 6:05That's one company.
- 6:07Wow.
- 6:07And that is, I can't think of another
- 6:10example in history of that rapid of an
- 6:14adoption of a technology like this.
- 6:17And so, you know, as I was going
- 6:19through my training, and I just so happened
- 6:21to also be here at Beth Israel, where
- 6:23we have the Division of Digital Psychiatry, I
- 6:25did a rotation here in the Digital Psychiatry
- 6:28Clinic, which is run by John Torres.
- 6:32John Torres is a very well-known psychiatrist
- 6:34in Syria.
- 6:35He's probably one of the nation's top experts
- 6:38right now in AI and mental health.
- 6:39He's recently testified in front of Congress and
- 6:42has just an incredible list of references of
- 6:46people.
- 6:47His lab pumps out, you know, new research
- 6:50and original research on this topic practically every
- 6:53week.
- 6:53And we're involved several other projects there as
- 6:55well.
- 6:56Fortunately, he's also really invested in trainee mentorship
- 7:00and education as well, and has been really
- 7:02gracious in getting us involved.
- 7:04We had some unique opportunities too, where, for
- 7:07example, you know, I'm cross-trained in both
- 7:10law and medicine, and John had also happened
- 7:14to have access to a couple of other
- 7:16people who were legally trained as well.
- 7:18And so, when I brought up this project,
- 7:21after looking around and seeing that no one
- 7:24was talking about what the states were doing
- 7:26at the time, at least in the medical
- 7:28literature, we just happened to have that particular
- 7:32combination of people that this would really be
- 7:35something possible.
- 7:36Because generally in medical research and even on
- 7:39the policy side, you don't have people who
- 7:42are both clinicians and attorneys or just attorneys
- 7:45at all to contribute to this kind of
- 7:47research.
- 7:47And so, we kind of felt like we
- 7:49had a little bit of lightning in the
- 7:50bottle there.
- 7:51And that's how the project really got its
- 7:54footing.
- 7:55I love that.
- 7:56And I love sort of that idea of
- 7:58how quickly people have been adopting AI and
- 8:01sort of that perspective of what's going on
- 8:05but I'd love for you to kind of
- 8:07set the scene in terms of like what
- 8:09is AI and mental health actually looking like
- 8:12right now in the real world?
- 8:14And why should clients, clinicians, practice owners, anyone
- 8:19in the industry be paying attention?
- 8:22Yeah, it's a big question, but the reality
- 8:25is that AI is one, it's many things,
- 8:30right?
- 8:30So, it's difficult to say exactly what we're
- 8:32talking about at any given time.
- 8:34Because when you say AI and mental health,
- 8:36sometimes you mean, you know, the kinds of
- 8:40programs that administratively support the practice of medicine
- 8:46or therapy.
- 8:47You could even be talking about the chatbots
- 8:49that mental health websites might use to triage
- 8:53messages that they get, that kind of thing.
- 8:55Sometimes you might mean programs that prescribe psychotropic
- 8:59medications.
- 9:00There's a pilot right now in Utah through,
- 9:03I think it's Legion Health, that they have
- 9:05a sandbox program there where they're allowing an
- 9:08AI to refill psychiatric prescriptions, for example.
- 9:13You might be talking about wellness chatbots.
- 9:17You might be talking about the kinds of
- 9:19bots that track emotions or metadata to try
- 9:24and identify the way that people are feeling.
- 9:26And some states have thought about it that
- 9:28way, too.
- 9:29So, it's just a very broad kind of
- 9:32thing that you're talking about when you say
- 9:33AI and mental health.
- 9:34The way that we were looking at it
- 9:36for the paper was very broad.
- 9:38When we took the broadest position, which was
- 9:40just that anything that we thought would be
- 9:43related to both AI and to mental health,
- 9:46you know, would have an expected impact, even
- 9:48if it wasn't really an intended impact.
- 9:51Okay.
- 9:52The reality is, okay.
- 9:53No, I like that.
- 9:55I'm just, I'm tracking.
- 9:56Yeah.
- 9:57The reality also is that our industry doesn't
- 10:01really know how to corral and define these
- 10:04things.
- 10:04And certainly, legislatures and rulemakers are having a
- 10:07hard time doing this.
- 10:08And they have even less, you know, clinical
- 10:10knowledge to go off of and very little
- 10:12guidance from us on the practitioner side on
- 10:15how to do that as well.
- 10:17And so, there's messy definitions that are coming
- 10:21up in legislation and policy and things like
- 10:24that, that has been because there's kind of
- 10:28a void instruction or guidance on what to
- 10:31do.
- 10:31AI is so useful, potentially.
- 10:34You know, we think that it's going to
- 10:35be so useful in these spaces that it's
- 10:37already disrupting them.
- 10:38But we have very little data to go
- 10:41off of.
- 10:41We don't, I can't definitively sit here and
- 10:44tell you like I could for an antidepressant,
- 10:46for example, that there is strong evidence that
- 10:49AI is helpful in mental health or harmful
- 10:53in mental health.
- 10:54You know, I'm certainly familiar with some of
- 10:56the smaller studies and the time-limited studies
- 10:58that we have so far.
- 10:59I'm certainly cognizant of, you know, the numerous
- 11:02tragic stories and alarming stories that we see
- 11:05from the headlines and whatnot.
- 11:06But we don't have hard public health data
- 11:09on what that looks like.
- 11:10And that means that the people who are
- 11:11making the policies also don't have that data.
- 11:14They're public health experts that are, you know,
- 11:17from their departments of public health and whatnot
- 11:19at the state level or their local, you
- 11:22know, chapters of the APA or other kinds
- 11:26of professional organizations.
- 11:27They also don't know really what to recommend
- 11:29at this point.
- 11:30And, you know, so they're not promulgating very
- 11:32definitive guidelines, if at all.
- 11:35And so it does leave you in the
- 11:37nation in this position where everything is very
- 11:39fragmented.
- 11:40People know there's something that they want to
- 11:42do about it.
- 11:43The constituents want their leadership to do something
- 11:46about it.
- 11:47But there's not really that much in the
- 11:49way of data or specific guidance that we
- 11:52can offer to them right now.
- 11:54And so I don't think it's any surprise
- 11:55that as we did this review, states were
- 11:58really all over the place.
- 11:59And really only a handful of states out
- 12:01of the 50 were really, you know, actually
- 12:04enacting anything at this time.
- 12:06Yeah.
- 12:07And I think it's interesting that you're bringing
- 12:09that up because I think that has been
- 12:11a theme on this podcast as we have
- 12:13talked to more and more people to try
- 12:15to get a handle on things is that
- 12:18there are a lot of differing views.
- 12:20There's a lot of confusion.
- 12:22There's a lot of lack of clarity.
- 12:25I know there was a bill in the
- 12:26state I'm in, in Maryland, that did not
- 12:28pass this time around.
- 12:30And it was simply to put a notice
- 12:32so that people knew that AI was not
- 12:35a trained medical or licensed mental health professional
- 12:38and that didn't go through the Senate.
- 12:40So it's interesting to think about, like, when
- 12:43I see how many states introduced bills and
- 12:46then we have 11 states that actually enacted
- 12:50them, that also speaks to what you're saying.
- 12:53It's hard to know what to do.
- 12:56And I think I'm hearing a lot.
- 12:58There's this idea of we know that we
- 13:01need some safety guardrails.
- 13:03We know that ethics can be a problem.
- 13:05We know that we have, like you say,
- 13:07the lawsuits that we're all aware of.
- 13:10And at the same time, there's a lot
- 13:12of people moving for technical advancement and we
- 13:15don't want to limit that technical advancement.
- 13:18So I'm just curious from where you sit
- 13:20and the things that you've looked at, how
- 13:23do you see a good balance between those
- 13:27two things or what do you think is
- 13:28possible there?
- 13:29That's a really good question.
- 13:32And it has probably an answer that I
- 13:35don't know, to be honest with you.
- 13:38It's such a multifaceted industry.
- 13:41The one thing that I do know is
- 13:43that probably the current regulatory frameworks that we're
- 13:46relying on are inadequate, you know, in some
- 13:48ways.
- 13:49So, for example, I think that one route
- 13:51that we would tend to think of for
- 13:54this kind of technology is that we would
- 13:55go the FDA route, that these are medical
- 13:57technology, therefore they're medical devices, and they could
- 14:00be regulated under the same way.
- 14:02In reality, the FDA's scope of what they
- 14:04can actually do and what they regulate is
- 14:07quite confined.
- 14:09And so many of these products don't fall
- 14:12within the FDA's purview.
- 14:14And to be honest, the FDA pathways that
- 14:17they created weren't really meant for this kind
- 14:19of technology, nor I don't think that we
- 14:21would necessarily want them to be, because it
- 14:24could be overly restrictive as well.
- 14:26At the same time, states don't really have
- 14:29a way to address these things either.
- 14:31One, they're still broadly defining AI in this
- 14:34like really catch-all way, instead of kind
- 14:37of stratifying them based off of their actual
- 14:40individual risk based off the services that they
- 14:42provide, which might be one way to go
- 14:44about it, which is, you know, to say,
- 14:47let's actually take a look at each individual
- 14:49AI product and then give it a risk
- 14:51classification, for example, and then decide from there
- 14:54where that belongs in the bucket of regulations
- 14:57and whatnot.
- 14:58So that's another option.
- 14:59There are many different ways that states could
- 15:02approach this.
- 15:03The other challenge here is that traditionally, you
- 15:06know, you would think maybe the federal government
- 15:09should have a primary or central role in
- 15:12regulating these things, even on the clinical side,
- 15:16right?
- 15:16And I think that there's been some literature
- 15:18and some commentary towards that.
- 15:21Realistically, I actually think that that is difficult
- 15:23to do, because clinical practice and the regulation
- 15:27and oversight at the clinical level is almost
- 15:30always a state function.
- 15:32States issue licenses, states grant clinicians, you know,
- 15:37those kinds of abilities to provide their licensed
- 15:40services.
- 15:40That's not really in the federal government's purview.
- 15:43And I don't actually think that most states
- 15:44are interested in having the federal government involved
- 15:47at that level.
- 15:48But, you know, another way to look at
- 15:49that could be maybe we're looking at that
- 15:51wrong, too.
- 15:52Should we be thinking about these AIs as
- 15:55providing clinical services at all?
- 15:58That's a legitimate question as well.
- 16:01Or is it some other category of thing
- 16:03with its own bucket of regulations that it
- 16:06should have?
- 16:07This is a long-winded way of saying
- 16:08that I don't know.
- 16:09Yeah.
- 16:10No, but I like all the thought-provoking
- 16:12points along the way.
- 16:13Yeah.
- 16:14Yeah.
- 16:14There is a balance that we will get
- 16:18to eventually.
- 16:20And the tried-and-true method in the
- 16:23United States is typically to go through this
- 16:26process with any new technology of states experimenting
- 16:30with different ways of doing this.
- 16:32And then courts finding, you know, through litigation
- 16:35and a lot of like painful process, figuring
- 16:39out what it is that actually will work
- 16:41for people.
- 16:41And so that would be my prediction of
- 16:44what happens.
- 16:45But it remains to be seen.
- 16:46We've also seen, for example, I think in
- 16:48December, the administration executive branch issued an executive
- 16:54order that said that they would revoke certain
- 16:57types of broadband funding.
- 16:58It states overstepped this line of regulating artificial
- 17:03intelligence companies.
- 17:05And it left that pretty broad.
- 17:08You know, it's unclear exactly what they mean
- 17:10by that, but we already know that it
- 17:11probably stopped Colorado from doing their law.
- 17:16And then Virginia has also had a very
- 17:18similar law to books that also hasn't gone
- 17:21anywhere.
- 17:21And so, you know, there's so many things
- 17:24that are unclear about where we're going right
- 17:26now that it's hard to predict what will
- 17:29end up actually being realistic for states to
- 17:31do.
- 17:32Yeah.
- 17:33Yeah.
- 17:33I'm thinking about the lens that you're bringing
- 17:36of both the legislation and the legal piece,
- 17:39as well as the physician medical piece.
- 17:42Do those two areas of training ever feel
- 17:46like they're in conflict for you as you're
- 17:48thinking through some of these issues?
- 17:50And if so, where?
- 17:51I do think that they do sometimes because
- 17:55I really do consider myself a clinician first.
- 17:58And so much of my, you know, we
- 18:01were pretty guarded about it in the paper,
- 18:03of course.
- 18:04But on a personal level, I do feel
- 18:07like I have a most clinicians would probably
- 18:10feel this way, too.
- 18:11I imagine that your prerogative is to protect
- 18:14the patient.
- 18:15Yeah.
- 18:15And it is to protect that relationship and
- 18:18to help people wherever you're wherever you can.
- 18:22Right.
- 18:22And that's because you have an individual stake
- 18:25in the person that you're treating.
- 18:28Sometimes the law works more at a population
- 18:30level.
- 18:31And so individuals might be overlooked sometimes in
- 18:36the way that, you know, public policy is
- 18:39oriented.
- 18:40And so that's sometimes a strain because, you
- 18:43know, it's just like this topic that we
- 18:45were talking about of not really being able
- 18:47to definitively say that AI is bad for
- 18:49mental health.
- 18:50Well, it's hard to, you know, hard to
- 18:52say that at the same time somebody is
- 18:54talking to you about how they were individually
- 18:56harmed by, for example, or a family member
- 18:59was individually harmed by it.
- 19:00It's hard to say on the one hand
- 19:03as a therapist and psychiatrist to say, well,
- 19:07maybe there should be an exemption in a
- 19:09law to allow for certain types of therapeutic
- 19:12or research uses of artificial intelligence, because it
- 19:17might actually be useful.
- 19:18It might actually improve clinical outcomes.
- 19:20And wouldn't that be wonderful?
- 19:22Of course.
- 19:24But at the same time, there's, you know,
- 19:26probably, you know, from a self-serving perspective,
- 19:28too, I'm terrified of the idea that AI
- 19:31might come in and be really good at
- 19:33providing clinical care.
- 19:35You know, I don't know where we're going
- 19:37to be with the technology in a few
- 19:38years.
- 19:39But, you know, these are definitely things that
- 19:42I feel conflict over.
- 19:43It is.
- 19:44Yeah.
- 19:45Yeah.
- 19:45No, I hear you.
- 19:46And I don't know that there is a
- 19:49direct answer.
- 19:50And I resonate with that clinical piece of,
- 19:54right, where we're advocating for the individual whom
- 19:57we're treating and we don't, I mean, I
- 19:59kind of heard you say there might be
- 20:00some trial and error with different legislation and
- 20:05lawsuits and things like that that kind of
- 20:07roll out into me.
- 20:08I immediately hear that those are people's lives
- 20:10that are going to be harmed, which is
- 20:12what's bringing that to the table.
- 20:14And do we have to go through that?
- 20:17Maybe we do.
- 20:18But it's certainly not best case scenario.
- 20:20I look at our training and I'm sure
- 20:22my training was different slightly than yours.
- 20:24But some of the commonality is that we
- 20:27both have training to be able to work
- 20:30with people in this way.
- 20:32Right.
- 20:32And there are also ethics that we have
- 20:35to ascribe to.
- 20:36And there are licensure regulations that we have
- 20:39to ascribe to.
- 20:40And to my knowledge, an AI therapist that
- 20:43does exist out there doesn't have to ascribe
- 20:46to any of those things.
- 20:48I think that is a tremendous point because
- 20:51at most they, so there are two ways
- 20:54that some states have, and I'm not saying
- 20:56this is a broad category of states.
- 20:59We're talking about two, like two or three
- 21:00states, you know, at this point.
- 21:02But, you know, some have the idea that,
- 21:05well, we tie it to the licensed clinician
- 21:07that's providing the service.
- 21:09Right.
- 21:09So there's a licensed clinician overseeing whatever that
- 21:12means, the AI service, then that brings with
- 21:17it all of the trappings of our existing
- 21:20self-regulating system.
- 21:22It brings with it that clinician's license, however
- 21:26we regulate them, their professional and ethical obligations,
- 21:30et cetera, and so on.
- 21:31Another way that states have tried to look
- 21:34at this is where you classify it as
- 21:38a, essentially a licensed, what would be a
- 21:41licensed service if it was provided by a
- 21:43human being.
- 21:44And then you say the same standard of
- 21:47care applies to that.
- 21:49Does it really, because, you know, these are
- 21:51really very different things.
- 21:52Like you were saying, and this is one
- 21:54of the things that I really think is
- 21:56different about artificial intelligence in the therapeutic space
- 22:00versus humans, is that when we talk about
- 22:03accountability or a licensed clinician, it presupposes that
- 22:07that person has a deep stake in the
- 22:13other person and in their own professional and
- 22:16personal lives.
- 22:17Right.
- 22:17Because we've assumed this entire time that it's
- 22:19humans.
- 22:19You know, when you see a patient, it's
- 22:22not just that you're having that individual clinical
- 22:26encounter with them and then you're going to
- 22:28disappear afterwards.
- 22:29You have an entire lifetime of morals, of
- 22:33ethical obligations, your future career, your relationship with
- 22:37the patient and the expectations between the two
- 22:39of you and the trust that you've built
- 22:40between each other.
- 22:41You have your professional obligations.
- 22:44You know, you're looking at whether or not
- 22:45you might be sued later, and that would
- 22:47be devastating for you.
- 22:48You would be potentially, you know, lose your
- 22:51license or you could be prosecuted or any
- 22:54of these kinds of things.
- 22:55Or you might feel guilty about what happened
- 22:57or remorseful about what happened.
- 22:59But for an AI, when we talk about
- 23:01accountability in this space, we are only talking
- 23:05about accountability really at the business level, because
- 23:08the only people who can be held accountable
- 23:10in a realistic sense are the people who
- 23:13are deploying, you know, selling or developing the
- 23:18AI system.
- 23:19The AI can't be held responsible because it
- 23:22doesn't exist as a person.
- 23:24It won't feel any kind of guilt or
- 23:28anything like that.
- 23:29In most of these systems, the instant that
- 23:32they're turned off, they disappear.
- 23:34And so, you know, that stake isn't there
- 23:37between them.
- 23:39And that's something that is a little uncomfortable
- 23:41when we're trying to essentially say that we
- 23:43should somehow hold these systems accountable, because I
- 23:46think it's just a different type of accountability.
- 23:49Yeah, yeah, that is that is interesting.
- 23:52But it also, to me, brings to the
- 23:55level that the question then, can a non
- 24:00-human clinician do human work?
- 24:04Like, yeah, it is that question.
- 24:05Where's the human work?
- 24:06Where's the non-human work?
- 24:07What is what we do, like you say,
- 24:09being replaced potentially by AI?
- 24:12Or is that even possible?
- 24:14Yeah, I don't know.
- 24:15You know, we'll see where the technology is.
- 24:17I can tell you that you should be
- 24:19careful, and anybody should be careful, about reading
- 24:22the AI research right now on what they
- 24:25can and can't do, and look deeply at
- 24:28the methodology that is portrayed.
- 24:31Because you'll see headlines all the time right
- 24:33now about, you know, so-and-so therapy
- 24:35bot was just as effective, or was actually,
- 24:38you know, better liked by the test subjects
- 24:43compared to real science.
- 24:46But you've seen some articles like that.
- 24:48I saw one about marriage therapy recently.
- 24:51Yeah, right.
- 24:52But if you actually look at their methodology,
- 24:56and I'm not saying this makes them bad
- 24:57at papers or anything like that, just be
- 24:59careful about it.
- 25:00Because many, if not most of these papers
- 25:03and studies, they're looking at things like single
- 25:06-turn experiments, you know, where they're having people
- 25:11rate based off their experiences of asking, you
- 25:13know, essentially one prompt or one question, and
- 25:16then getting back a single response.
- 25:17Or at most, you know, like a very
- 25:19short, abbreviated interview or session with a chatbot.
- 25:25Because right now, if you get beyond, you
- 25:27know, a few pages worth of context, they
- 25:31get really wacky.
- 25:32Then your results will be very different, right?
- 25:35But you could foresee that maybe that won't
- 25:37be a problem forever.
- 25:40I do think that there's something else that's,
- 25:42you know, and this is a personal position,
- 25:44it's not borne out by any specific data.
- 25:47Although there was a recent paper, which I
- 25:49remember what it was off the top of
- 25:51my head, that was taking a look at
- 25:53what is it, you know, are humans essentially
- 25:56just a kind of token generation program also,
- 25:59like the way that our minds work?
- 26:00Are we just predicting what would be the
- 26:02next good word to say based off of
- 26:05our experiences and all that kind of stuff?
- 26:07And they were finding that that wasn't true.
- 26:10And to me, that makes sense.
- 26:11Because for anybody who's a clinician, and anybody
- 26:15I think that has ever had just a
- 26:17close conversation with a friend or family member,
- 26:20you are pulling on so much information in
- 26:25your mind, your past experiences, you're judging how
- 26:27the other person is feeling, you are thinking
- 26:31about how that conversation is going to show
- 26:33up again, in a couple of sessions, and
- 26:37where the arc of your relationship and where
- 26:40the arc of your treatment with them is
- 26:41going.
- 26:42And I have a really hard time imagining
- 26:44AI ever actually being very good at that.
- 26:47But I could do it all.
- 26:49Yeah.
- 26:49I also think about the piece of, you
- 26:52know, reading so many things than just the
- 26:54language, like tone of voice, like facial expression,
- 26:58like body language, so much of the data
- 27:01is there for a clinician, right?
- 27:05And I don't know that AI at this
- 27:08point really tunes into those pieces.
- 27:11I think that it's getting there.
- 27:13And it is something that states are paying
- 27:15attention to as well.
- 27:16I think even the Illinois Walker Act, explicitly
- 27:20says that you can't record or you can't
- 27:24use AI to monitor emotional and behavioral data
- 27:28like that.
- 27:29And, you know, it's an open question in
- 27:30other states.
- 27:31And I think this is a regulatory issue,
- 27:33is, do you want AI to be able
- 27:36to do that?
- 27:37Or do you, which is a legitimate policy
- 27:39question, do you, but, you know, we're using
- 27:41it in constructive ways, too.
- 27:43We have research going on even here right
- 27:45now, that is trying to objectively measure, you
- 27:51know, emotional and, you know, mood symptoms and
- 27:54other kinds of biometric data based off of
- 27:56interventions.
- 27:58And these are right now considered worthy clinical
- 28:01kinds of data to gather.
- 28:04You could easily see states, I think even
- 28:07the Illinois Act, for example, doesn't have a
- 28:09research exemption.
- 28:10And so we would say that that kind
- 28:12of research is not okay in their state.
- 28:15Although I think in the Illinois Act, for
- 28:18whatever reason, I haven't investigated why they specifically
- 28:21exempt physicians.
- 28:23So it'd be potentially against the law for
- 28:25you to do it, That's interesting, too.
- 28:28Okay.
- 28:29Yeah.
- 28:29Well, I think that we are running out
- 28:33of time.
- 28:33But I think my one question for you
- 28:35is, maybe clinicians specifically, but also any patients
- 28:40or clients, what is the number one thing
- 28:43that you think people need to be asking
- 28:46or to be watching out for in this
- 28:50realm as we go forward?
- 28:52I think there are two related things on
- 28:55this.
- 28:55So and both have to do with a
- 28:57kind of disclosure.
- 28:59And so probably the most common type and
- 29:02least controversial, although you gave a counterexample at
- 29:06the beginning, I think, of these kinds of
- 29:08laws coming out is the requirement to disclose
- 29:12AI use and disclosure in many different parts
- 29:17of your provision of services.
- 29:19So if you are in a state that
- 29:21has one of these kinds of laws, and
- 29:22you're providing services, and you're using AI note
- 29:25takers, or if you're using AI to help
- 29:28summarize things, or you're using AI to help
- 29:30provide certain kinds of communications, you need to
- 29:32look at your state laws and make sure
- 29:34that, you know, some of these are actually
- 29:36enacted at the beginning of the year, some
- 29:37of them are enacting this fall, some are
- 29:39enacting next year, you need to check and
- 29:41make sure that you're not violating the law
- 29:44of, you know, needing to disclose some of
- 29:47this information to your patients, and also potentially
- 29:52getting their informed consent for that.
- 29:54And you need to start thinking about what
- 29:56does informed consent look like?
- 29:58Because if you