Latest / We The People, in Tech or Not: The Debate

Answer the "Hi." Even When the Question Is Simple.
Most questions from colleagues aren't urgent. I answer them fast anyway. Why, the awards my name was never on, what 97 notes of peer feedback showed me, and three rules for answering the "hi".
In this debate, one host defends the post and the other is a fair skeptic who asks what you would ask.
Questions this episode answers
Should you answer a colleague who only writes "Hi"? Yes, and fast. The defender says it builds trust. The skeptic worries it teaches people to leave out the details.
How do you answer without losing focus? Acknowledge in ten seconds ("Got your message, I'll look at it…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.