Latest / Make Water Work Podcast / Anthony DeRosa: Demystifying Drinking Water Regulation | Make Water Work 022
Transcript
- 0:00Some people that know me knew I grew up
- 0:01in New York. I don't mind telling the
- 0:03story. I guess this is kind of a fun
- 0:04one. Is the only time I ever had a run
- 0:06in with authorities. And then we kind of
- 0:10all realized that's a cop coming towards
- 0:13us. We got to get out of here. This will
- 0:15be flying. Yeah. I'll make your your
- 0:16podcast a little spicy here in the
- 0:17beginning.
- 0:18>> Welcome to the Make Water Work podcast
- 0:20where we dive into the people, ideas,
- 0:23and innovation shaping the future of
- 0:25water. I'm your host, Isaac Pellerin,
- 0:28and alongside my co-host, Megan Glover,
- 0:30the founder of 120 Water, we bring you
- 0:33insights from hundreds of incredible
- 0:36conversations we've had over the past 9
- 0:38years with inspiring and energizing
- 0:41leaders in the water industry. Each
- 0:43week, we share those stories and
- 0:45conversations with entrepreneurs,
- 0:47community champions, and innovators who
- 0:50are making water work for everyone.
- 0:53Whether you're a water professional, a
- 0:54curious innovator, or simply passionate
- 0:57about our most precious resource, this
- 0:59podcast is for you. Let's get started.
- 1:04Well, hello and welcome everyone to this
- 1:06week's Make Waterwork podcast that
- 1:08celebrates the people innovating and
- 1:10serving in the water uh water industry.
- 1:13So, Isaac, I think we've got a great
- 1:15show today.
- 1:15>> We do. I'm very excited that we have
- 1:18Anthony D. Rosa, the executive director
- 1:20of the Association for Drinking Water
- 1:24Administrators.
- 1:26>> Was close.
- 1:26>> Well, we normally just say ASDA.
- 1:28>> ASDA. Yeah.
- 1:29>> I mean,
- 1:30>> I I was trying
- 1:31>> I'll say I'll say the long part.
- 1:33>> It plays Yeah. Asda plays such a
- 1:36critical role in in how we understand
- 1:39drinking water policy, how um how we
- 1:42understand how different states um
- 1:44regulate that, what the needs of the
- 1:45states are. And so, um, Anony's had a
- 1:48great career at Asda, and this is going
- 1:51to be a good conversation. It might go
- 1:53into drinking water. It might go into,
- 1:56um, music, heavy metal. Who knows? Um,
- 1:59who knows what happens when we talk.
- 2:01Right. Right, Anthony. Well, welcome to
- 2:02the Make Waterwork podcast.
- 2:05>> Thanks for having me, team. I'm very,
- 2:06very, very excited to be here. Um, yeah,
- 2:08as Isaac said, I'm Anthony D. Rosa. I'm
- 2:10the, um, new executive director for the
- 2:13Association of State Drinking Water
- 2:14Administrators. ASDA.
- 2:16>> Yeah. In DC, we've got lots of acronyms
- 2:19and so many acronyms we tell you how to
- 2:21pronounce them. So, we have a funy
- 2:24as um we're uh our members are the state
- 2:28regulators uh across the country in
- 2:29every state uh US territory in the
- 2:31Navajo Nation. And um we help protect
- 2:35the water that comes out of your tap. I
- 2:37think that's the easiest way to say it.
- 2:38At least the least boring way to say it.
- 2:41Um so, I'm very excited to be here. Uh,
- 2:43I've I'm I'm a fan of the podcast. You
- 2:46guys have absolute rock stars on the
- 2:48podcast. So, um,
- 2:51>> great.
- 2:52>> I'm very honored to be asked.
- 2:53>> Yeah. Well, we love every every guest
- 2:57that we've had, we've um, and every
- 2:59conversation we've had, whether they've
- 3:01been a guest yet or not, we just find
- 3:03that everyone has a story about how
- 3:05water found them. So, we start every
- 3:08episode with, "Anthony, how did water
- 3:11find you?"
- 3:12Oh, that is a that's an awesome
- 3:14question, Isaac. Let me um I would say
- 3:17so I've heard this before and a lot of
- 3:19people have their for they're like well
- 3:21water found me or I found water story. I
- 3:24was really young when I started at Asma.
- 3:25So I I started at Asma when I was 19. So
- 3:29you know my water journey before that I
- 3:31would say like water was interested in a
- 3:33relationship before I was really ready
- 3:34for it. Uh, and I was like, "Hey, water,
- 3:36I'm young. I'm still kind of, you know,
- 3:38doing my thing." But water kept kind of
- 3:40finding its way um to me. And I'm trying
- 3:43to think of all like the fun little
- 3:45vignettes um that are safe for work to
- 3:49share, right?
- 3:51>> And it so it one of my earliest memories
- 3:54was we we'll go there first, right? Um,
- 3:58I'm at a car dealer show and my parents
- 4:01are buying a car. It's the 80s and the
- 4:05salesman's like, "I got to get rid of
- 4:06the kid, right? We got to put the kit
- 4:08someplace so we can sell these people a
- 4:10car." And so he he's like, "I'm going to
- 4:12show him a video in the back room
- 4:14that'll keep him busy." And so, you
- 4:15know, back in the 80s, he's he rolls out
- 4:17the AV cart, you know, with the TV on
- 4:19the cart.
- 4:20>> Yes.
- 4:21>> What's in this video? And I'm thinking,
- 4:23what would you might expect, right? It's
- 4:24going to be a video about selling cars
- 4:26or about the features of the This dude
- 4:29puts on a video. I will never forget
- 4:31this water and me. And it was all about
- 4:36water and people's relationship to
- 4:38water. And it was incredible. And I'm
- 4:41sitting there totally checked out cuz
- 4:43I've got to be what like 10 years old
- 4:45maybe going this is so boring and why
- 4:48would I be interested in this at all? So
- 4:50water was really trying like here and
- 4:53I'm going water I'm not interested yet
- 4:56you know and then you fast forward some
- 4:57time and um some people that know me
- 5:00knew I grew up in New York um and I do
- 5:02like I don't mind telling the story I
- 5:04guess this is kind of a fun one um is
- 5:06the only time I ever had a runin with
- 5:09authorities.
- 5:11>> This is a podcast.
- 5:13>> Yeah. Yeah. So this this will be flying.
- 5:14Yeah. I'll make your your podcast a
- 5:16little spicy here in the beginning. I'm
- 5:17couldn't tell other stuff. Um, so I love
- 5:20this one. So growing up in New York, um,
- 5:21you know, my my mother laked down in
- 5:24White Plains in Valhalla area and the
- 5:26Kensico Dam is right there. And so
- 5:28growing up as a teenager, we, you know,
- 5:31we biked there, we hung out there, we
- 5:33skated there, it was everything. Um, and
- 5:35then when we got into mountain biking,
- 5:37we would go around the water, which we
- 5:40thought was a lake. Um, and there would
- 5:42be hours of bike trails and then it
- 5:44would dump you back out and you go home.
- 5:45And so it was awesome. Um, so we would
- 5:47do that all the time. And one spring
- 5:49break I'm down there so it's a little
- 5:51different. We would normally be, you
- 5:52know, going out on the weekends. Um it's
- 5:54the middle of the week. We've got a
- 5:56bunch of dudes and we're hanging out in
- 5:57the woods trying to figure out where
- 5:58we're going to go and all of a sudden we
- 6:00see this truck kind of coming down the
- 6:02woods and we're like what's that? And
- 6:04you know when you see something you
- 6:05don't expect, you're kind of looking at
- 6:06it like what is that? And then we kind
- 6:08of all realize that's a cop coming
- 6:11towards us. We got to get out of here.
- 6:13And I'm like, "Yo, if we hit the the
- 6:15tree line, we're gone, so let's run."
- 6:17And so we and and we go and, you know,
- 6:20like half the group goes one way and
- 6:21half the group goes the other. Um, I
- 6:24love this cuz it's like it's a very
- 6:25visual.
- 6:26>> You can see I can I I am seeing you. I'm
- 6:27seeing it through your eyes. Yeah.
- 6:28>> Yeah. Yeah. So So we're we're we're
- 6:30cruising down the woods. Um, I kind of
- 6:32assume the cops might chase after the
- 6:34other group of dudes, but they didn't.
- 6:35Um, and so we're we're flying down this
- 6:38this pathway and I think we're really in
- 6:39the clear and you know, most of the
- 6:41group is in front of me and I'm kind of
- 6:42hiding out towards the back. My buddy
- 6:45Rob is right off the right shoulder and
- 6:47then my friend Chris is right next to me
- 6:50and Chris is the crazy dude that she
- 6:53sent out to do something like, "Hey, um,
- 6:55we're going to cross that little stream.
- 6:56Chris, you go first and check it out."
- 6:58And if Chris dives in, gets hurt, it's
- 7:00like, "We're going to go around." Um, so
- 7:02he's looking at me and I'm on my bike
- 7:04and he's on his bike and he we're making
- 7:05eye contact and he's like,
- 7:07>> "We're doing it, Tony. We're running
- 7:08away from the cops and I'm like, you
- 7:10know, stick with me. I'll take care of
- 7:12it." You know, I think it's all cool,
- 7:14but what I don't realize is that, you
- 7:16know, something horrible has just
- 7:17happened. And
- 7:18>> Chris's bike has been like just ripped
- 7:21out from underneath him. And it's kind
- 7:22of this Looney Tunes moment where I'm
- 7:24looking at him and he's falling. It goes
- 7:26from this excitement to a concerned face
- 7:29and he just slams the ground and just
- 7:31wipes out. And I'm like, "Oh my god."
- 7:33And I stop and I'm like, "Chris, you
- 7:34know, are you okay? Get up." And as as
- 7:36I'm dealing with this, my buddy Rob
- 7:38stops and we see the officers are now
- 7:40running down the trail towards us. And
- 7:42I'm like, "All right, let me just I'll
- 7:44talk with them. Everything's cool. We're
- 7:45not running from these from these
- 7:47dudes." Um, and they started like
- 7:49questioning us about swimming in the
- 7:51water. And we're like, "No, dude. We
- 7:53grew up in New York. You don't swim in
- 7:55water." That's crazy. Like we're just
- 7:57here, you know, riding our bikes and
- 7:58doing our thing. And they were super
- 8:00oppressed on that and we couldn't figure
- 8:01out why. And so they took us, you know,
- 8:03and our parents had to go pick us up and
- 8:05everything like that. And it took me
- 8:08years. It wasn't until I started at Asda
- 8:10that I fully appreciated that's a
- 8:12reservoir.
- 8:14>> Yeah.
- 8:15>> And we were like, we didn't know we were
- 8:16doing anything wrong. He's like, we
- 8:17watched you guys throw your bikes over
- 8:18the 12t fence. Like that was your
- 8:20indication that you shouldn't be there.
- 8:22I was like, yeah, but fences are just
- 8:23suggestions. Yeah.
- 8:24>> Um, so yeah, it was looking back at
- 8:28that, it's hilarious that, you know,
- 8:30again,
- 8:30>> we hung out, we were all there, it's
- 8:32this park with no real appreciation or
- 8:36concept for what it was. So again, water
- 8:38trying to make that connection with me.
- 8:40>> Now, did that record did that record
- 8:43come back to haunt you when you were
- 8:44interviewing for this?
- 8:46>> I didn't actually an arrest I was going
- 8:49to say.
- 8:50>> I don't know. Can Can Anthony be the
- 8:53executive director?
- 8:55>> Look, look at what he did at the
- 8:56reservoir. This time at the reservoir,
- 8:58>> I did nothing. I did nothing at that
- 9:00reservoir. I was protecting that
- 9:01reservoir.
- 9:02>> Oh my gosh. Well, yes.
- 9:04>> Yeah, we were just riding bikes. So, I I
- 9:06I think um where water finally landed.
- 9:09Yeah.
- 9:10>> Was know I I got into college and I was
- 9:12really interested in environmental
- 9:14policy. Uh, and just being like the mid
- 9:17to late 90s, that was kind of the niche
- 9:19that I wanted to to kind of fall into.
- 9:22Um, and again, growing up in New York,
- 9:23lots of geology, lots of water, lots of
- 9:25outdoor activities. So, you have that
- 9:26connection. Um, but I wanted to work in
- 9:29the air program for EPA and they were
- 9:32not hiring. And so, I was kind of
- 9:35stumbling around trying to figure out
- 9:36what I was going to do. A buddy of mine
- 9:38was the intern at ASDA. He goes, you
- 9:39know, I'm going to leave, but this job,
- 9:42it's like everything you talk about
- 9:43doing, like, you know, you're you're
- 9:44passionate about policy and getting
- 9:46involved in in kind of an environmental
- 9:48space, you want to work with EPA, this
- 9:51could be a thing for you. So, you know,
- 9:53I reluctantly gave him my my resume and
- 9:55and went for the interview. And I I I
- 9:57thought AS would be this huge
- 9:59organization. Um, so I was shocked it
- 10:01was just like six people.
- 10:03>> Uh, and and I really had to reflect on
- 10:04that. I was like, what am I looking for?
- 10:07But I thought, you know, there's almost
- 10:09like this strange thesis like playing
- 10:11out in front of me. Uh I was very
- 10:13interested at the time of the
- 10:15intersection of kind of technology and
- 10:18public engagement in government.
- 10:21>> Um I even participated in what you would
- 10:23call today like a hackathon. Oh yeah.
- 10:25Where they brought some students from it
- 10:27was uh CQ quarterly. Okay. or you know
- 10:30they have they used to have the lookbook
- 10:31and so they came out and we did like a
- 10:33Saturday Sunday thing where they said if
- 10:36the internet worked um how could you use
- 10:38it
- 10:39>> to engage you know politically and and
- 10:42we created this um concept of of an
- 10:46online form you put in your zip code it
- 10:48gives you your state local federal
- 10:50representatives what's your issue and it
- 10:52kind of populates a letter that you were
- 10:54able to send to them I believe that we
- 10:56built the foundations of all the tools
- 10:58that exist a day for engagement. Um, but
- 11:01that was, you know, that was really hot
- 11:02on my brain. And here was ASD with this
- 11:05small organization with this amazing
- 11:07mission.
- 11:07>> Yeah.
- 11:08>> No technology. And I'm thinking,
- 11:11>> can I modernize the organization in such
- 11:14a way to allow them to function like a
- 11:18much larger, better resourced
- 11:20organization?
- 11:21>> And so I just went to work and and it
- 11:24was, you know, good artists borrow,
- 11:26great artists steal. It was like if if
- 11:28another organization did something,
- 11:30>> I was going to do that. You got blogs, I
- 11:32got blogs. You got a cool website, I'm
- 11:33going to do that. You're doing this
- 11:35thing, I'm going to do that thing. And
- 11:37then I'm going to push even further.
- 11:39>> Um,
- 11:40>> and that was a really exciting space to
- 11:42be in. Uh, cuz you're kind of growing
- 11:44with an organization. You're changing
- 11:46the way the organization works, the way
- 11:48it interfaces with their members, the
- 11:50way their members are able to interface
- 11:51with each other. Um, and that's been
- 11:54kind of my
- 11:56my like mission for for a lot of my time
- 11:59at ASPO.
- 12:00>> So that's that's kind of how I found and
- 12:02then and then yeah how many years? Yeah.
- 12:04How how many years?
- 12:05>> 28 years I think this year. So I was 19
- 12:08when I started. I was still in America.
- 12:10>> That's incredible. That's amazing. Yes.
- 12:13and you and and it's you've always
- 12:15started to the the job has kind of
- 12:17reinvented around you and as I mean
- 12:20actually walk us through some of those
- 12:22milestones to your point from when you
- 12:24started to today I think that might be
- 12:26really eye opening for us all.
- 12:28>> Yeah, I mean that's that's that's crazy.
- 12:29I mean you start as as an admin doing
- 12:33things that people don't even do
- 12:34anymore. I mean like phone breakouts,
- 12:36things like that. Like real
- 12:37>> what phone breakouts?
- 12:39>> Yeah.
- 12:39>> What is what is a phone breakout? like
- 12:42going through the phone calls to
- 12:43categorize like where like are these are
- 12:47these project calls that need to be
- 12:49charged to a project or like really
- 12:51ridiculous stuff that you would just
- 12:53automate with software now.
- 12:54>> Um and and that's exactly how I worked
- 12:56was
- 12:57>> you know I call it kind of the
- 12:58intelligent discontent. You want to get
- 13:00to a space where you're frustrated
- 13:02enough
- 13:02>> Yeah.
- 13:03>> to put your smarts towards a solution
- 13:05and and just fix the problem. So
- 13:07automation was always the the thing for
- 13:09me. Um, so yeah, in the beginning it was
- 13:12a lot of just admin work and observing
- 13:14how we worked.
- 13:15>> Yeah.
- 13:15>> And then I I really want to say it it
- 13:18took a while. It wasn't until like 2009
- 13:212010.
- 13:22>> So almost 10 years
- 13:24>> it really clicked. It was about it was
- 13:26about that time. Yeah.
- 13:27>> Right. And it was I was doing lots of
- 13:29different things. It was admin work. I
- 13:30got involved in data management. Okay.
- 13:32Um so I was learning a lot about
- 13:33drinking water quality data, learning a
- 13:35lot about the safe drinking water
- 13:36information system and its problems.
- 13:39uh how we didn't really have adequate
- 13:42data solutions.
- 13:44>> Mhm.
- 13:44>> And
- 13:45>> um but that was also my music time, you
- 13:47know, and and so I understand I was
- 13:49young.
- 13:49>> Yeah.
- 13:50>> And I was working and I was playing a
- 13:52lot of music around that time. Um
- 13:54>> so that that 2009 always hits because
- 13:57that's when I it was right after a tour
- 13:59and I we stopped playing for a little
- 14:01bit and I had a lot of energy.
- 14:03>> Oh wow.
- 14:04>> You don't seem like you have a lot of
- 14:06energy though.
- 14:06>> No, not shocking to me. sometime. So, I
- 14:09had all this energy and I was getting
- 14:12very frustrated with going home and
- 14:14essentially like it was like you time
- 14:16travel into the future when you go home
- 14:18and then when I walked into my office I
- 14:20was time traveling into the past
- 14:22>> and you know just like for example I
- 14:24couldn't crack this nut of connecting my
- 14:28members with each other. Why was that a
- 14:30problem? But I can go home and play a
- 14:32video game on an Xbox with people from
- 14:35all over the world. Like it's nothing.
- 14:37And we're chatting and we're seeing each
- 14:38other. We have all of this technology in
- 14:40place. I was like, do I just need to buy
- 14:41an Xbox for all my members? Like, and so
- 14:44it just
- 14:45>> made me think, yeah, probably. Right.
- 14:47>> But it made me stop and think like, no
- 14:50one is going to walk into my office
- 14:52>> and tell me to do
- 14:54>> the the right thing, right? No one's
- 14:56going to say, Megan, Isaac, I want you
- 14:59to go and disrupt the system today.
- 15:02>> Yeah.
- 15:02>> I want I want you to turn everything
- 15:05that I expect about work on its head.
- 15:07And
- 15:08>> you know, it no one's going to tell me
- 15:10to do that.
- 15:11>> And I'm just sitting around kind of
- 15:14throwing pennies at this thing going,
- 15:16>> "This doesn't work well. I don't like
- 15:17this. And these people aren't going to
- 15:18listen to me."
- 15:19>> Rather than just taking a step back and
- 15:21saying,
- 15:22>> "Put a plan together.
- 15:24and start moving forward, you know, and
- 15:26and and work through the constraints you
- 15:29have, work through the process.
- 15:30>> That's when I started learning a lot
- 15:32about change management and all of the
- 15:35work that you really need to do cuz I
- 15:37even went into that process very naive
- 15:40and assuming if I'm going to build a
- 15:42solution that's great for you guys,
- 15:44you're going to love it. And that wasn't
- 15:47the case. And so that was shocking to
- 15:49me. You mean
- 15:51>> if they build it, they may not come,
- 15:53right?
- 15:54>> They may not come. It really resonated
- 15:56when I I moved us into Google Apps. I
- 15:58bet tested Google Apps.
- 16:00>> Um what I don't know what they call it,
- 16:02Google Workplace now,
- 16:03>> but when it when it was coming out,
- 16:06>> this concept of having this like unified
- 16:09communications tool was everything that
- 16:11I wanted. I had written something like
- 16:13that when I started at ASA that this was
- 16:15a goal of mine. So this Google project
- 16:18was really exciting. I beta tested it. I
- 16:21went through this whole change process
- 16:23to get it implemented at Asda and oh
- 16:26man, I thought my boss was going to fire
- 16:28me. They were so bummed. It it like
- 16:30eliminated operating costs, increased
- 16:33our capacity. I mean, we had like 10
- 16:35megabyte shared mailbox.
- 16:38>> Yeah.
- 16:38>> Prior. And then we jumped into 25 gigs,
- 16:41online access, full cloud networking.
- 16:44bay the staff with pitchforks and and
- 16:46and torches down to my office.
- 16:49>> So that's that's your change management.
- 16:50You move their cheese and
- 16:53>> Yes. I I just wow that metaphor is such
- 16:58a good metaphor to to I feel like our
- 17:01industry right now. You know what I
- 17:03mean? The I have this clipboard and this
- 17:05clipboard has my monthly report. This is
- 17:08how I've done it for 25 years and you
- 17:13know over my dead body. Are you gonna
- 17:15put an iPad in my hands? Right.
- 17:18>> That's that's it. I had when I was
- 17:20working on the blog project, we were
- 17:23doing newsletters and then those had to
- 17:25go to a a publisher and so it took more
- 17:29than a month in some cases to put
- 17:31together a monthly newsletter or not a
- 17:33publisher. I mean they had to go to a
- 17:34printing house.
- 17:34>> Oh yeah. So I you'd have to compose all
- 17:37the content, organize it all. I would
- 17:39lay it out in like in design or
- 17:41something like that, push that off to a
- 17:43printing house,
- 17:44>> print it, bring it back, physically mail
- 17:47it to everyone. So I'm like, we're done
- 17:49with this
- 17:49>> and hope that they read it.
- 17:52>> Gosh.
- 17:52>> Yeah.
- 17:53>> What started happening was, you know, we
- 17:55weren't even getting we were pulling
- 17:56articles out because it took too long.
- 17:58>> We can't get approval for that article.
- 18:00We have to get the newsletter out. So, I
- 18:01used all of those bad experiences to
- 18:03capitalize and say, "Blogs will
- 18:05eliminate this." And I went to a meeting
- 18:08and I swear, Megan, they I had someone
- 18:11stand up. I became very close friends
- 18:13with this person, but I again never get
- 18:15this out of my head. I presented on this
- 18:17amazing tool and this person stood and
- 18:19said, "I will not read your newsletter.
- 18:21If you stop printing it and sending it
- 18:23to me, I'm done reading your newsletter.
- 18:26I'll not read it online. I don't believe
- 18:28in this. I don't need this. everything
- 18:30worked fine before you're fixing a
- 18:31problem we don't have.
- 18:32>> And I was blown away. And you know, you
- 18:34think about that now in like the 2025
- 18:36universe, somebody standing up being
- 18:38like, I'm not going to read an article
- 18:40online. Are you crazy?
- 18:42>> Are you crazy?
- 18:42>> And that's where we are in some sense.
- 18:45>> Yeah.
- 18:45>> Well, let's talk about some of the
- 18:47things um that are within the Azdawa
- 18:50community. Um the things that that state
- 18:52regulators deal with. So like what are
- 18:55some of the things that um that you see
- 18:57are pressures on them that are
- 19:00opportunities for improvement um and
- 19:03what's kind of led to that the pain of
- 19:05of regulation?
- 19:07>> I mean there's a lot you know I mean
- 19:09making touching up on monthly operating
- 19:10ports you know there are a couple of
- 19:12states building their own tools. This
- 19:14has been a conversation on and off with
- 19:16how do we solve this problem? Can we
- 19:18solve it? There have been a couple of
- 19:20private companies that have taken shots
- 19:21at it. Um, and now I have kind of a
- 19:24multi-state uh effort going on that's
- 19:27funded through an exchange network grant
- 19:29to build kind of a module and see what
- 19:31that looks like. Um, to create something
- 19:33that could be shared with all the
- 19:34states.
- 19:35>> There's a lot of fresh or I want there's
- 19:38a lot of complexity in doing it.
- 19:39>> Yeah.
- 19:39>> I think the hardest thing and you guys
- 19:41will know this firsthand when you're
- 19:42trying to create solutions for the
- 19:45states, it's the variability in business
- 19:49practices and approaches. your processes
- 19:51are going to be different.
- 19:52>> And so when we're talking about monthly
- 19:54operating reports, everyone wants their
- 19:56own form.
- 19:57>> Everyone wants their own,
- 19:59>> you know, little creature question,
- 20:01>> their own nomenclature, their own mark
- 20:03when
- 20:05>> Yes.
- 20:06>> 52 and change
- 20:08>> snowflakes,
- 20:09>> which Yeah. No, I mean, listen, I was in
- 20:12a meeting um right well about a month
- 20:15ago and had someone say, "Well, we just
- 20:18kind of let anybody report all of this
- 20:20data." I'm like, "Well, do you need this
- 20:22other data?" No, but it would just it's
- 20:25just nice to have. and and it's just,
- 20:27you know, it it's if you're not going to
- 20:30do anything materially with it, then the
- 20:33only thing you're doing is creating a
- 20:36backlog of unstructured data that you
- 20:39can do nothing with that is just taking
- 20:42up storage and eating up. You know, it's
- 20:44just, you know, I I feel like it's the
- 20:46the data management practices, the
- 20:48normalization that that is still very
- 20:51very immature in our industry. the whole
- 20:53notion of I need to normalize data and I
- 20:55need to wire down, you know, uh, excuse
- 20:58me, uh, lock down fields and I need to,
- 21:00>> we did this with the inventories,
- 21:02Anthony, like the variations of lead
- 21:05>> that we had to code just to make sure we
- 21:08had, we captured all of the different
- 21:10scenarios, but yet kind of nailed it
- 21:12down enough where we could actually
- 21:14report on it was just a little crazy.
- 21:16It's like, can't we just all get behind
- 21:18L A?
- 21:20>> No, it's very true. I mean I mean you
- 21:22you really hit on some of the the
- 21:26challenges. I mean it's
- 21:30>> I think what what we're going to see
- 21:32through some of the modernization
- 21:33processes that we're going through and
- 21:34and I see the sector going through a
- 21:36modernization and and first I mean let's
- 21:38get some context here right
- 21:40>> STDWIS was built 30 years ago. It's
- 21:43crippling along. So we're all relying on
- 21:46a data system that's not fully not just
- 21:50not fully data managing the whole
- 21:52program in the way that we need it. It's
- 21:54not a tool. So it's not really helping
- 21:56me speed up and do my job better, right?
- 21:58It's not giving me any superpowers. So
- 22:00it it greatly needs to modernize. As
- 22:02we're moving through that, I think we're
- 22:04in a time where expectations are also
- 22:06changing. You know, we're seeing
- 22:07different technology opportunities come
- 22:09out. People have different expectations
- 22:11of what software should do. What types
- 22:13of information do I need or should I
- 22:16have readily available in order to make
- 22:17the decisions I need faster, more
- 22:20effectively, all those things that's
- 22:22going to start to really push us in a
- 22:24cool place when there's this just
- 22:27greater generational, you know, and I
- 22:29say that not in terms of age, but in
- 22:31terms of like people coming into the
- 22:33sector having influence. um this sort of
- 22:36generational push that the data is
- 22:39inadequate, the systems are inadequate,
- 22:41we can't answer the questions that we
- 22:43need, we need better tools. And I think
- 22:45that those kind of slop data collection
- 22:47processes when
- 22:49>> slop I love that.
- 22:50>> It makes sense, right? If if I can have
- 22:53I have I have data on my network since
- 22:551998.
- 22:57>> Do I need all of that?
- 22:59>> Well, yeah, I'm going to train AI and
- 23:00all of that and that's going to be
- 23:01wonderful. But the reality is is that
- 23:04it's a luxury that I have all that data.
- 23:06If I was moving and and paying to
- 23:08maintain that in the cloud,
- 23:10>> you guarantee I would be going through
- 23:11that data and making sure that what I
- 23:13was maintaining, moving and paying for
- 23:16was only what I needed. And I think as
- 23:18you know, privacy agencies and everyone
- 23:20start to move into these more modern
- 23:22data flows, it's a conversation we're
- 23:24having now.
- 23:24>> Yeah.
- 23:25>> How much data
- 23:27>> do we want to bring with us? And then as
- 23:29we're moving forward, you know, at what
- 23:32point are we going to start really
- 23:33thinking about the data that we need to
- 23:36start answering questions and it becomes
- 23:38easier to get, why not get it?
- 23:40>> I get it. And um I was going to just say
- 23:42really for the appreciation for the
- 23:43folks who may not understand what we're
- 23:45talking about right right now just kind
- 23:47of a 101 of SIDZ is the federal database
- 23:52of all drinking water information that
- 23:55gets rolled up by the state through
- 23:57various regulations. So hold me honest
- 23:59Anthony I want to trying to describe it
- 24:01like
- 24:01>> I'll say right now it's it's there's two
- 24:03systems and that's part of the thing
- 24:04with the modernization. So states have
- 24:06their own version of crisis and then
- 24:08there's the federal component as well.
- 24:10>> What you're finding in the in the
- 24:11federal data set is a subset of the data
- 24:14that's being housed maintained and
- 24:17worked with at the state may you know
- 24:19because they they might be more
- 24:20stringent than EPA they may have more
- 24:22programs in play than even what SIGWIS
- 24:24is maintaining. M
- 24:26>> u so the state data universe is actually
- 24:29where the wealth of knowledge in
- 24:31drinking water is.
- 24:33>> You know again part of that
- 24:34modernization that excites me
- 24:36>> is you know if I could just simplify
- 24:39everything down to a single wish it's
- 24:40like I want the time when I can just
- 24:43assemble a national dashboard
- 24:45>> and I can easily draw in data sources
- 24:48from all my members. Um that seems very
- 24:51plausible future and and kind of that
- 24:53that new
- 24:56storytelling around data. I think that's
- 24:58the new phase of data work that we're
- 25:00moving into now. It's not just how we
- 25:02collect or the importance and power of
- 25:04data. Um it's how are we now leveraging
- 25:09massive volumes of data to tell more
- 25:12complex and nuance stories.
- 25:15>> Exactly. And I think I think that does
- 25:17kind of lead into that role that ASDO
- 25:20plays in helping um helping states
- 25:24navigate the balance between federal
- 25:27expectations and the on the ground
- 25:29realities. So like like I I would love
- 25:32to talk a little bit about like from a
- 25:35federal policy level the the things that
- 25:37are changing um um how is that working
- 25:40in conjunction or against? um what's the
- 25:43what's the on on the ground reality? Um
- 25:46because there's more things getting
- 25:47regulated, it's getting harder. Um and
- 25:50then states are left to implement um
- 25:52things.
- 25:53>> You need 30 year old tools. That's what
- 25:55I heard.
- 25:56>> Yeah. I I mean I think that's that's the
- 25:58answer, right? The answer is we you know
- 26:00the the sectors are growing ever
- 26:02complex. Um you know I think you even
- 26:05you look at what's being asked of
- 26:07utilities
- 26:08>> you know they're
- 26:10staying and maintaining compliance is
- 26:12becoming technical work
- 26:15>> and so how are we
- 26:18>> empowering
- 26:20those in the sector to keep up with this
- 26:22complexity you know how are we doing
- 26:25more with so much less and you know the
- 26:27answer to me is we need to leverage
- 26:29these technology tools these are the
- 26:31things that give us the superpowers
- 26:32these are the things that increase our
- 26:33capacity. Um, I'm sure we're going to
- 26:35pivot at some point into more
- 26:37future-looking stuff, but I mean, at
- 26:39what point can we start to realize and
- 26:42and leverage data in a way that we're no
- 26:45longer reactive
- 26:46>> to what we're seeing in that data, but
- 26:48really starting to get to a space where
- 26:51we're proactive.
- 26:52>> Yeah.
- 26:52>> You know, I would love
- 26:55>> utilities to know like I talk about like
- 26:57like the data fingerprint before there's
- 26:59an MCL exceeded.
- 27:00>> Oh, I know, right? Can you give me a
- 27:02>> like you know that there's something
- 27:04there's got to be a data trigger
- 27:06>> that says Anthony you're going to have a
- 27:08problem and here are some things you can
- 27:10do to try to mitigate that.
- 27:12>> That's an exciting space to move towards
- 27:14as a sector that gets us where we're
- 27:17starting to really focus compliance
- 27:19enforcement where where it absolutely
- 27:21needs to be.
- 27:21>> Yeah.
- 27:22>> We're not going to be wasting time with
- 27:24the doing great. It just it it'll start
- 27:28to solve a lot of a lot of issues I
- 27:30think. Hm.
- 27:31>> Yeah. And it it kind of when I think
- 27:34about since you said issues, let's talk
- 27:36about other issues. Um there there are
- 27:39all these things not just the
- 27:41regulations from a contaminant
- 27:43standpoint, but there are things like um
- 27:45cyber security and workforce um and
- 27:48those kind of topics. What What do you
- 27:50think is keeping the um state
- 27:52administrators up at night? Um
- 27:55>> everything, right? It's like the
- 27:59>> it's doing more with less and that less
- 28:01is worth less than it was before. So
- 28:04it's you know it's even harder to make
- 28:06those resources stretch.
- 28:07>> I I see my members it it varies across
- 28:12the board. I mean I think regulatory
- 28:13uncertainty is a huge one that sector
- 28:16need to kind of come to truth with.
- 28:18>> Yeah. the I that we're gonna have this
- 28:21sort of what whatever you want to call
- 28:23it, whiplash, pingpong, whatever.
- 28:26>> You can't have
- 28:28freezes, rewrites, re-releases. As you
- 28:31look at what's happened just in the last
- 28:33few administration swaps, POS le in
- 28:36particular, um the compliance deadlines
- 28:39and everything aren't those don't often
- 28:42change and so we lose time. But more
- 28:45than losing time, we're messaging poorly
- 28:48to the sector. And I'm sure when you
- 28:51guys interface with utilities, you get
- 28:52the same, you know,
- 28:55>> you do. No, you do. It's okay.
- 28:57>> Yeah. Sometimes,
- 28:57>> you know, it's like, well, there's
- 28:59litigation going on or or aren't they
- 29:00going to do away with that regulation?
- 29:02Yeah.
- 29:02>> And it's it becomes alarming because you
- 29:05realize that that misconception is the
- 29:09difference between that utility being
- 29:11ready to be in compliance and
- 29:13potentially just thinking that they're
- 29:15okay. M so I think that's
- 29:18>> and understanding that sometimes
- 29:20regardless of what confusion is
- 29:22happening there can be some um ongoing
- 29:26data management practices that allow you
- 29:28to to pivot to wherever the wherever the
- 29:31EPA goes and and I think that's that's
- 29:34not a skill set that is um
- 29:37>> that is uh fully adopted yet by by the
- 29:40industry at the utility level. It's
- 29:42like, hey, you can say, I don't Well,
- 29:44what if they change it? What if they do?
- 29:46But you could here are things that you
- 29:48can do that are highly likely not to
- 29:50change and if and while you still have
- 29:52time in in your favor.
- 29:54>> Yeah.
- 29:55>> Yeah. It it it's it's definitely tough.
- 29:57And then I mean, you guys brought up
- 29:58workforce. Workforce is I think a
- 29:59constant concern. Um I'm always
- 30:02encouraged because I feel like I see a
- 30:03lot of young people coming in. Like when
- 30:05I started in drinking water, I was I
- 30:07definitely felt very young. Um I felt
- 30:09like there was like a bring the average
- 30:12down to maybe 62.
- 30:14>> Oh, almost 52. Yeah.
- 30:17>> There were just no young people and and
- 30:19now you've got tons of young people um
- 30:23women, all kinds of folks that are
- 30:25coming into water and I and I think, you
- 30:27know, I would I would give a nod to a
- 30:30lot of the the young professionals and
- 30:32all like the the water leadership kind
- 30:34of things that you see these workshops
- 30:35that, you know, AWAs or the Wes are
- 30:38putting on. um that I think is having a
- 30:41really good positive impact on bringing
- 30:44folks in. But at the same time, you
- 30:46know, here in DC, we just had a massive
- 30:49um shakeup in the federal government
- 30:51where a lot of people that had just come
- 30:53to DC to get jobs at federal agencies,
- 30:56you know, lost those jobs. And you know,
- 30:59it's yet to be seen. Is that gonna have
- 31:01a chilling effect a little for some time
- 31:04on some of those, you know,
- 31:06>> like people like me who are super
- 31:07energetic coming out of college and want
- 31:09to get working at EPA
- 31:11>> maybe thinking maybe I should go to
- 31:13private.
- 31:14>> Yeah. No. Yeah. Yeah. No, that's fair. I
- 31:16mean, I I Yeah. And I I mean I think
- 31:18that whiplash that whiplash effect of
- 31:22where the reggg's actually going to land
- 31:25creates a level of skepticism
- 31:28and and maybe it's like well this isn't
- 31:30the job I signed up for. I I signed up
- 31:33to manage this you know multi-deade lead
- 31:35service line replacement project. Well
- 31:37who knows if that funding is going to
- 31:38come. So I'm going to go and do
- 31:40something else. I'm going to go to
- 31:41energy where something's moving faster.
- 31:42Right? It just seems like there's been a
- 31:44lot of fits and starts lately and no pun
- 31:47intended, but you know, we just need to
- 31:49be on a flow.
- 31:50>> Yeah.
- 31:50>> Yeah. And I I do think if there is if
- 31:52there was like a constant flow of
- 31:55momentum of all of the projects that
- 31:57just needs to get done, I do think
- 31:59that's when you get people staying. You
- 32:01get people like working on meaningful
- 32:03projects like you know there it
- 32:06>> Yeah,
- 32:07>> I think we're transitioning into some of
- 32:09that. Yeah, I mean, you know, if I if
- 32:10I'm in a my crystal ball has been
- 32:12>> broken for at least a good year and a
- 32:14half.
- 32:15>> Um, but I'm trying to repair it again.
- 32:17And, you know, I think,
- 32:20>> you know, if if we look at the last like
- 32:22couple of years, I think, you know, 50,
- 32:25there's been this very heady
- 32:27conversation surrounding kind of where
- 32:30we're going
- 32:31>> with regg far into the future
- 32:33>> or where we've been
- 32:34>> and and kind of how we got here. And I
- 32:37think we're very we're right at the time
- 32:39if not overdue for
- 32:43maybe a retrospective
- 32:44>> and and and more than that I I would say
- 32:48at some point I think those very heady
- 32:49conversations around is the Safe
- 32:52Drinking Water Act effective? Should we
- 32:53make changes to it? Is our is our
- 32:55program effective? I think it's going to
- 32:57start to slowly settle down to the
- 32:58ground and there's going to be some real
- 33:02conversations about should we be making
- 33:05regulatory changes. I mean, we're moving
- 33:07into the anniversary of the 96
- 33:09amendments.
- 33:10>> Yeah. Right.
- 33:10>> I could, you know, this conversation is
- 33:12going to start to ground itself
- 33:14>> and I think at some point over the next
- 33:17couple of years
- 33:19>> and maybe even driven by some of the
- 33:21trends that we're seeing, right? I mean,
- 33:22water use and the circular water economy
- 33:24is going to
- 33:25>> make us think a lot about the interplay
- 33:26between the Clean Water Act and the safe
- 33:28drinking water.
- 33:29>> Yeah.
- 33:30>> Is it worth melting?
- 33:32>> And and and
- 33:33>> should we have a water act? I don't
- 33:35think that's crazy to say out loud. Um
- 33:37maybe it is. Uh but I I think that
- 33:40that's one trend that I see that's kind
- 33:42of exciting.
- 33:44>> Love that. I've not heard that one yet
- 33:45and I love that.
- 33:46>> Yeah.
- 33:47>> I mean, just it's reading the tea leaves
- 33:48of of what's going, right? Yeah. you
- 33:51know, Allan, one of the last things he
- 33:53was working, I think he's still he's
- 33:54doing a
- 33:55>> he's doing a chapter for I think Manny
- 33:58or something on
- 33:59>> on the act and there's just been so much
- 34:02talk about the act. We did a bunch of
- 34:03these retrospective panels and I'm like
- 34:06>> that's all hitting to me. That's all
- 34:08very, you know, this is what we're
- 34:10thinking about.
- 34:11>> When does that start really getting down
- 34:13to all right, we're starting to see some
- 34:15interest on the hill. We're starting to
- 34:17see some real conversations happen. I I
- 34:19think that's going to happen soon. The
- 34:22other piece that I think we're moving
- 34:23into that's exciting is implementation.
- 34:26And so we're talking about all this
- 34:27regulatory flip-flopping and all this
- 34:29kind of uncertainty, but that is going
- 34:31to pass. And these regs are going to
- 34:34move from this kind of pre, you know,
- 34:37implementation universe into well now
- 34:40we've got to work on this.
- 34:41>> Yeah. Right. Yep. Time to execute.
- 34:43>> All of the conversations we're having
- 34:45where
- 34:46>> like the letting copper rule is more
- 34:48than just inventories.
- 34:51>> But every conversation is about
- 34:52inventories. Massively complex rule
- 34:57>> coming at us,
- 34:57>> right?
- 34:58>> Yeah.
- 34:58>> And again,
- 34:59>> are we prepared from a data management
- 35:00perspective and all this other, you
- 35:02know? So, so yeah, I I think that's the
- 35:04other kind of exciting thing. So, we've
- 35:05got this sort of opportunity for
- 35:06regulatory change at a at a at a
- 35:10foundational level. We're going to be
- 35:12pivoting our focus and activity towards
- 35:14implementation of all these rules even
- 35:17in a you know with an administration
- 35:20doesn't want to be regg heavy
- 35:22>> we're still very we're still very reggg
- 35:24busy
- 35:25>> right we just got chlorate we're going
- 35:26to have we're going to have CCR we're
- 35:28going to have POS we're going to have
- 35:30lead um
- 35:31>> yeah it's a great point
- 35:33>> it's it's one of the unique things I
- 35:35feel like about water in particular is
- 35:37that because it's foundational to every
- 35:39industry
- 35:41You can't get away. Like there's
- 35:44there's very little you can do to
- 35:49not take it seriously and say, "Well, we
- 35:51do need to understand how we're going to
- 35:52use it and how we value it and how how
- 35:55it impacts our lives and and um
- 35:58>> it's very bipartisan for the most part."
- 36:00>> Yeah. Yeah.
- 36:01>> I mean, and let's sneak in data center,
- 36:03right? Usage, right? So, there's there
- 36:06>> we're waiting for it. I love it.
- 36:08>> Oh, yeah.
- 36:09I got you. I mean, and that's that's
- 36:11that's the hot topic now, right? Is so
- 36:13you know, water use data centers and and
- 36:16whatever connection we want to make to
- 36:17AI and you know, I I think as I've been
- 36:20kind of navigating this space a little
- 36:22bit um it's fascinating to me. Uh and I
- 36:25have all the thoughts in the world. We
- 36:26could probably do a totally separate
- 36:28podcast just on Anony's thoughts about
- 36:32AI and then the connection with data
- 36:33center growth. Thinking about data
- 36:35centers in particular, I I think AI has
- 36:37a lot of potential for for our sector in
- 36:39many ways. Data center thing I tend to
- 36:43think is is sort of this blip problem
- 36:46>> and I say that because there's going to
- 36:49be this huge push for data centers. Now
- 36:52there's this new kind of awareness
- 36:55awakening that hey this might impact us.
- 36:58Um I think all of the you know the
- 37:00sector is kind of getting around to
- 37:01creating a lot of great panels and
- 37:03discussion around what are the
- 37:04opportunities what are the challenges
- 37:06what are the concerns um not all data
- 37:09centers are created equal.
- 37:11>> Mhm.
- 37:11>> So when we're trying to evaluate that
- 37:13water use
- 37:14>> we've had that conversation
- 37:15>> very challenging to do any type of fair
- 37:18analysis. Uh, and then you look at the
- 37:21bigs, you know, your Amazon's, Google's,
- 37:23Metas, folks like that, you know, when
- 37:25they're building these massive campuses,
- 37:27it's it's built into
- 37:30the value proposition for them to bring
- 37:32down the costs of operation.
- 37:35>> And so,
- 37:36>> they're really the ones that I see
- 37:38leading the charge in terms of how are
- 37:41we going to reduce water use? How are we
- 37:42going to set different best practices
- 37:45for that? So, I I really think there's
- 37:47there's an opportunity and a and a
- 37:48necessity to partner with them to better
- 37:51understand how how this can play out.
- 37:55Um, there may need to be a time when we
- 37:58understand the difference between, well,
- 38:00this is an acceptable water use and this
- 38:03is not an acceptable water use.
- 38:06>> Um, and I'm not sure how that would work
- 38:07out. I mean, you know, that that's
- 38:09that's the the question,
- 38:11>> but it is, but it it is it's coming up.
- 38:12up and in fact we just did a podcast
- 38:14we're talking about the discrepancy not
- 38:16every data center is created equal that
- 38:19in the design phase um of what they are
- 38:21seeing this is an expert kind of um
- 38:23doing innovation across the space they
- 38:25said uh one data center had like a
- 38:27hundred folks focused on the water use
- 38:30issue and then the other data center
- 38:32that they were collecting data from had
- 38:33two
- 38:34>> and you know and it's just like totally
- 38:36different you and it's just like there's
- 38:38got to be some sort of level of
- 38:39standards of which all data centers are
- 38:42going to beholden to when it comes to
- 38:43like there's no reason why there
- 38:45shouldn't be, but it's going to be
- 38:46fascinating to see how this plays out.
- 38:48>> Yeah. I I I think it's the you know,
- 38:50when you look at water use efficiency
- 38:52numbers, that seems to be the well,
- 38:54that's our
- 38:54>> proprietary
- 38:56>> and that's that's the one area where I
- 38:59wonder I wonder if that's going to be
- 39:02the focus for us. You know, what do we
- 39:04really need to know about a data center
- 39:06coming in to make those choices? And if
- 39:09I'm being totally honest, I'm not sure
- 39:11it's going to be our fight. Um I I
- 39:13really, if you're looking, you know,
- 39:15across the the data center news feed, um
- 39:20it's communities.
- 39:21>> I think these are getting
- 39:22>> hit very local. This is a very local
- 39:24>> the big like nimi push like not in my
- 39:26backyard. Um you know, I'm in Virginia
- 39:29and when you're driving down I remember
- 39:30like 20 years ago driving out to Reston.
- 39:33Um, we used to practice at my buddy's
- 39:35parents house out there and that was
- 39:37like it was just the toll road out to
- 39:38nothing, right? There's nothing out
- 39:40there. Um, even I remember we'd leave at
- 39:42like 10:00 at night. The toll booths
- 39:44were no longer had people in it. You had
- 39:46to have a credit card to get home on the
- 39:48toll road. And that was first for me. I
- 39:50thought that was really weird.
- 39:51>> Um, but over time you start seeing all
- 39:53these data centers and everything
- 39:54cropping up.
- 39:56>> No big deal, right? very different from
- 39:59building one in my literal backyard,
- 40:01which is really what you're starting to
- 40:03see now. And I think that
- 40:06>> that is going to become the thing that
- 40:09starts to really control whether or not
- 40:11data centers are are blowing up on us.
- 40:14Um, for water use, I think we need to
- 40:16continue educating ourselves. I think
- 40:19utilities stand to um consider the
- 40:22opportunities
- 40:23>> that that might be available to them in
- 40:25terms of investment in the distribution
- 40:26system. You know, we have water that
- 40:28they need and they have something we
- 40:31need which is way more money than more
- 40:34money.
- 40:35>> Yeah. You know, when I think about the
- 40:37profit margins on a data center like
- 40:39that, and I'm like, man, what if we just
- 40:41took a sliver of that and invest in
- 40:43distribution system, get those lead
- 40:45service lines out, put in a leak
- 40:46detection system. Um,
- 40:49>> to your point, it's going to come down
- 40:50so much to um state and local policy on
- 40:54how they how they choose to engage with
- 40:56that opportunity. Um,
- 40:58>> but but no doubt it is an opportunity,
- 41:00>> but yeah. Yeah,
- 41:01>> it is. It is. So, you know, yeah, it's
- 41:03it's one of those I feel like I'm I'm
- 41:05like riding on both sides of the fence
- 41:08on data centers. You know, I I
- 41:10absolutely am aware of the potential
- 41:12public health and environmental impacts
- 41:14of them and that concerns me greatly. I
- 41:17also like to introduce into the
- 41:18conversation the abandoned mall concept
- 41:21that at what point will all the data
- 41:23centers be obsolete and then we these
- 41:26gigantic abandoned shopping malls?
- 41:28>> That's a great point. in everyone's
- 41:30backyard because you I think about the
- 41:32march of technology in terms you know
- 41:34centralized decentralized large small
- 41:36things like that and the idea that
- 41:40>> a community might shut down my billion
- 41:42dollar project is not going to fly for
- 41:44me in the future and I'm bigs are going
- 41:46to be already thinking about putting
- 41:48data centers in space putting them
- 41:50underwater putting them in the Arctic
- 41:53>> yeah I want to melt the like the ice
- 41:55caps because I made that fairer
- 41:58>> I think that's or even going with the
- 42:00distri, you know, distributed models and
- 42:01and I've said, you know, really crazy
- 42:03ideas like everyone having a small data
- 42:06center in their home submerged in their
- 42:08water heater, helping to heat their
- 42:10water, capturing some of that energy,
- 42:12but distributing it so that it's not in
- 42:14one physical location anymore.
- 42:17>> So, if there's any investor out there
- 42:20that heard about that concept right
- 42:21there and wants to invest in that
- 42:24company, right,
- 42:25>> let's do it.
- 42:26>> Let's is starting. Yeah. Let's go.
- 42:29>> Yeah, I think enough coffee time.
- 42:32>> I'm just ideas left and right and they
- 42:34usually become uh businesses. I had the
- 42:36Uber moms thought like 20 years ago when
- 42:39Uber came out. I was like, well, they
- 42:41should really just do this for parents
- 42:42who have to drop their kids off at
- 42:43soccer.
- 42:44>> And I think there was a startup in
- 42:45California that started doing it. My
- 42:48wife's like, every time you have a crazy
- 42:49idea, you just need to like go to
- 42:51market.
- 42:52>> It just Yeah, the crazy ideas are out
- 42:54there. It's really who who's going to
- 42:55capture it and execute on it. Exactly.
- 42:57um is is really
- 42:59>> really really what it really what it
- 43:01comes down to.
- 43:02>> Well, um
- 43:03>> we're glad you're busy right now, but
- 43:05keep those crazy ideas coming. That's
- 43:07for sure. Cuz that's what we're going to
- 43:08need to to keep the flow moving in this
- 43:11industry.
- 43:11>> So,
- 43:12>> yeah,
- 43:12>> that's awesome.
- 43:13>> Yeah. Yeah. Well, it's been amazing.
- 43:16>> This is such a good conversation kind to
- 43:18your point. We could we could do an
- 43:19entire series and go in any number of
- 43:22any number of directions. Um, but I I
- 43:26would love just to kind of um land the
- 43:28plane and and just kind of say like,
- 43:30hey, when you're thinking about um
- 43:34what's next for ASU, what's next for
- 43:36state drinking water administrators, um
- 43:38what what's um what's one of the highest
- 43:42priority initiatives that you're working
- 43:44on right now um to to improve the lives
- 43:48of water administrators?
- 43:50>> Any can you pick only one?
- 43:53>> Yeah, I'm going to try. So, you don't
- 43:54need to pick only one. Just
- 43:56>> Well, no. I I'll give you like I'll give
- 43:57you the crazy stuff because that's
- 43:59typically half my mind is always
- 44:00>> that works better on podcasts anyway.
- 44:02>> Yeah. I'm always going to be doing the
- 44:03day-to-day, you know, members need
- 44:05something. We're going to be wrestling
- 44:07Legionella. We're going to be fighting
- 44:08with cyber security. We're going to be,
- 44:10you know, tackling all these new rags,
- 44:12everything. That's all going to happen.
- 44:14What I'm really thinking a lot about
- 44:16now, it reminds me of where I was back
- 44:17in '09
- 44:19>> when I'm seeing massive opportunity to
- 44:21change the way that we do business and
- 44:24in a role where I think I can have more
- 44:26impact in in putting that in play. Yeah.
- 44:29>> So when I think about the future of
- 44:31Azda, I think about really raising the
- 44:34significance of how I'm taking the 30
- 44:37years of data that I've collected on the
- 44:39Astra network, organizing it, making
- 44:42accessible to my team so that they're
- 44:44more knowledgeable, and so they're able
- 44:45to tap into
- 44:48vast volumes of notes, knowledge, and
- 44:50perspectives over the years that they
- 44:53would never be able to find or or enough
- 44:55research to do. How do I share that
- 44:57information with my members who are
- 44:59doing the same? You know, everyone, hey,
- 45:02I'm a new lead rule manager. Give me
- 45:04everything Hasbro has on lead. It's 2025
- 45:07and I can't do that.
- 45:08>> I can't just point you there. I mean, I
- 45:10can do it, but I have to pull it all
- 45:12together. So, you know, I'm I'm looking
- 45:15at resource libraries, pulling all these
- 45:17little bits together, and then now all
- 45:20of my work with AI is that layer. That's
- 45:25what makes it possible. It's been the
- 45:27missing ingredient to all of this.
- 45:28>> That's right.
- 45:29>> I've got the data. Now I have tools that
- 45:31will help me organize the data and can
- 45:34serve as a layer to allow you to engage
- 45:37with that data in a way that would have
- 45:39never been possible before. Just too
- 45:40much information.
- 45:41>> Yeah. So that to me if successful can
- 45:44have a transformative impact on how we
- 45:46work internally at ASDA, how our members
- 45:49are supported and then my hope is you
- 45:53know really getting involved in some
- 45:54more you know sector focused projects to
- 45:57get the same types of operational
- 45:59efficiencies baked into the sector.
- 46:02>> Yeah, great.
- 46:02>> Yeah. What Yeah. Yeah. I mean, what a
- 46:05journey you've had and we've we've loved
- 46:08being able to um just have this
- 46:10conversation and um and thank you so
- 46:13much for being on today's podcast.
- 46:16>> Thank you guys. It's been absolutely
- 46:17awesome. I mean, I um I don't know. I
- 46:20appreciate great greatly what you guys
- 46:22do. Um I respect the company, you know,
- 46:24I I enjoy spending time with you, Isaac
- 46:27and Megan. Um so, the conversations are
- 46:29always awesome and um yeah, just keep
- 46:32telling your stories and keep making
- 46:33wire work. Yeah, thank you.
- 46:35>> We will.
- 46:36>> And thank you all for joining us on this
- 46:38week's episode of the Make Water Work
- 46:40podcast. We love getting to have these
- 46:42conversations and so if you enjoyed
- 46:44this, please like, share, subscribe, and
- 46:47reach out to us. Let us know who else
- 46:49you want to hear from who makes water
- 46:50work. And we'll see you next time.
- 46:53Thanks for listening to the Make Water
- 46:55Work podcast. If you enjoyed today's
- 46:57episode, please take a moment to like,
- 46:59share, and subscribe so you never miss a
- 47:02conversation. We'd love to hear your
- 47:04thoughts and questions. Connect with us
- 47:06on LinkedIn or send us a message.
- 47:08Together, we can make water work for
- 47:11everyone.