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Connections, Community & The Guest Experience – Mr West / Bar Spontana
"That's what it's about at the end of the day: connections, community and people.”
What is the essence of good hospitality? What is its purpose, and how do you give people what they want in 2026?
As they set out to reimagine Mr West in Footscray – complete with transforming the downstairs bottleshop into a new drink-in space called The Cave – we invited Josh Hodges and Jack Roebuck on to the show to find out what they’ve learned across their careers in beer, bars and beyond.
We delve into the reasons behind their decision to refresh Mr West, their belief that the guest experience is all, the…
The skinny
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