Latest / DPC Life: Direct Primary Care Podcast / Marketing a DPC When You Hate Social Media, Coaching Call with Dr. Moizah Saad (Part 2)
Transcript
- 0:00The only way that you fail is if you give up, right?
- 0:02If this fails then I'm probably becoming a cleaning.
- 0:06Lady, I've told people I would drive an Uber first before I'd
- 0:09go back to fever service. You're not gonna see it.
- 0:11I was like, I think I have to do this myself.
- 0:15And I was like, you know, just take my money and do it for me.
- 0:20And it really hasn't done anything.
- 0:23Welcome to DPC Life, the podcast where independent doctors share
- 0:28real stories, bold ideas, and the freedom of doing medicine on
- 0:32your own terms. I'm your host, Doctor Anne
- 0:36Gonzalez, and together we'll explore the winds, the
- 0:39struggles, and everything in between.
- 0:42Let's dive in. Thank you again for joining us
- 0:46on DPC Life. And I am back again with Doctor
- 0:49Moisa Assad, and she is an internal medicine physician in
- 0:54Princeton, NJ. She has ADPC slash hybrid clinic
- 0:58at the moment. And last week we talked about
- 1:02how to find your ideal patient. And so just to recap, Dr. Assad,
- 1:11give us an idea of who your ideal patient is.
- 1:14So my ideal patient is somebody who is in their 40s and they
- 1:20have some medical problems or symptoms and they feel like
- 1:24they've been gas lit by the medical system.
- 1:27So we'll talk to them specifically and let them know
- 1:32that in the DPC practice I can spend up to an hour with them
- 1:37and really listen to all of their problems and try to come
- 1:40up with a solution that will work.
- 1:41For them, great. So that's already more specific,
- 1:44right? It's way.
- 1:46More specific. This sounds good.
- 1:49It's good. So then think about as far as
- 1:52networking, what have you done as far as networking Chamber,
- 1:56going out to groups besides, oh, and you've been doing WhatsApp,
- 2:00social media, so. I've been doing.
- 2:02Networking there, What other things have you done?
- 2:06I haven't done a lot consistently.
- 2:09I have joined Chambers of Commerce, two of them.
- 2:13I have not been to their meeting a lot, maybe just like once or
- 2:18twice. So I understand we need to be
- 2:20more consistent with that. I have gone to like specialist
- 2:24offices, physical therapist, some urgent cares and that has
- 2:30been a little bit fruitful especially for the insurance
- 2:34world and that has been it. Next on my To Do List is to join
- 2:41a BNII. Think that might be very helpful
- 2:45as well. Well, so B and I definitely
- 2:50costly and it is, yes, you have to go.
- 2:54And you have to commit a lot. You have to commit to going
- 2:59every single week. Right.
- 3:00And if you don't go, you have to send someone in your place, Yes.
- 3:05So if you haven't been to the Chamber, will you be able to do
- 3:10this? I think so because I did go to
- 3:14like chamber meetings. I went to maybe like 3 or 4, but
- 3:19they're so chaotic. There are maybe 100 people and
- 3:24you just walk up to different people and you're just handing
- 3:27them your cards and it's super noisy.
- 3:30Nobody's literally nobody can hear what you're saying.
- 3:33I can't hear what people are saying.
- 3:36And you go home and you just throw away those cards because I
- 3:38can't remember like, whose card is this?
- 3:41So I think Chambers is just too chaotic for me.
- 3:45And it's not good for networking unless you keep going and you're
- 3:49going and people start recognizing your face.
- 3:51Eventually this is true, yes, but B and I, cause I've been to
- 3:56a few meetings as a guest, they're very focused and laser
- 4:00focused and they know why they're there and they know how
- 4:03they're going to support you. I've heard really good things
- 4:06about B and I from a physical therapist, chosen a local B and
- 4:10I, she actually has a cash physical therapy practice and
- 4:13she's been running it for 10 years, which is so poor.
- 4:17That's that's great. It is, yeah.
- 4:22It's very impressive. So she's part of this BNI and
- 4:25she says she's been a part of it for 10 years and it's been
- 4:28really, really good for her. So I think I think I have to
- 4:32join. I was putting it off because of
- 4:34the money, but I think it's going to pay off.
- 4:38Well, if you're going to put the money forth, yeah, you're going
- 4:41to, you're going to make it work, right?
- 4:44Yes, yes, I have to make it. Work, yeah.
- 4:48Now you mentioned you go to the chamber things and you get a
- 4:51bunch of business cards and then you just throw them away.
- 4:53Did you really throw those away? Like they're in the drawer
- 4:56somewhere. OK.
- 4:57In my drawers in different places.
- 4:59I'm in home malls. I'm in the office, I'm in the
- 5:01car. All right, So what you could do
- 5:06is follow up with those people. I did, yeah.
- 5:11I sent them messages, emails for follow-ups, but I think
- 5:15everybody's really, really busy. I didn't.
- 5:18I haven't heard back, but I'll be honest, I only did it one
- 5:21time. Yeah.
- 5:22Yeah. I need to be consistent.
- 5:24Yeah. So they say fortune's in the
- 5:27follow up. So one time is not enough.
- 5:31I did not know that thing. I will remember it now, yeah.
- 5:33Oh, well, I'm telling you all kinds of very trite things when
- 5:37they're very true, they're super true fortunes in the follow up.
- 5:42Absolutely. And if, and it's just like you
- 5:46said, if you go to the chamber meetings and you keep going,
- 5:48they start recognizing you, right?
- 5:50Yeah. So once they start recognizing
- 5:53you, they know you, they like you, they trust you, then they
- 5:57can start either referring people to you or coming to you
- 6:00as a patient. When?
- 6:01We're as a patient, yeah. And these are business people.
- 6:04So yeah, that will be good if business people join.
- 6:08Yeah, because then they'll bring their employees to.
- 6:12BPC before you go to the B and I, or before you go to your next
- 6:15chamber thing, what would be good now that you have your
- 6:19ideal patient in mind? How can you talk about DPC with
- 6:26people in a situation like you're talking about at the
- 6:29Chamber where it's super noisy and you talk to people for a
- 6:32minute or two and it's just really busy?
- 6:35How are you going to get people's attention with an
- 6:38elevator pitch? Do you do you have an elevator
- 6:42pitch? Not really, no.
- 6:47So when I say elevator pitch, it's kind of like it's a, it's a
- 6:53short, very short, kind of just hook, right?
- 6:58And someone described this at one of the DPC masterminds that
- 7:02I went to. They said it's kind of like
- 7:03fishing. You're throwing out the bait or
- 7:06you're just throwing up crumbs for them so that something
- 7:09that's interesting and that will get their attention and then you
- 7:13tell them something else and kind of give them more tidbits
- 7:16and let them keep asking you questions.
- 7:19You want to hear more from them than you.
- 7:21Talking. Right.
- 7:22You want them to talk more. So at the same DPC mastermind,
- 7:28they talked about kind of a formula for an elevator pitch
- 7:32and it's 3 parts and the first part is you know how or you know
- 7:38when. And then it's like X.
- 7:42Well, I guess it's really two parts.
- 7:44Well, at my practice we do Y. So for example, how when you try
- 7:51to go to your doctor and you're sick and you can't get an
- 7:54appointment for two weeks. Well, at my practice, we're able
- 7:59to see you same day, your next day when you're sick, when they
- 8:03say, what do you do? Well, you know how or you can
- 8:08come up with different things. Well, you know how when you go
- 8:10to the doctor and you've got a lot of different things that you
- 8:13have to to ask about at your physical, but then they say, no,
- 8:17we can't do that. You have to come back.
- 8:19But at my practice, we can talk about all the issues at that one
- 8:22visit, so many different things. So you have to kind of make it
- 8:29yours, of course, but it's really short.
- 8:34You have to pick the pain point. So that's a pain point, right?
- 8:40For people, they can't get in with their doctor or when they
- 8:43go to the doctor, their doctor's gone, 'cause they left.
- 8:49Yeah. Or 'cause they're sick.
- 8:52They're seeing like a nurse practitioner who just graduated
- 8:56that you've never seen before. Or you can't get in for two
- 9:00weeks. Or they tell you, they even tell
- 9:02you go to urgent care because they can't see you.
- 9:04I mean, that sounds awful. That's just terrible, right?
- 9:09So it pick the pain point and that that tends to be a real,
- 9:13you know, the access tends to be a really, really big pain point
- 9:17just no matter where you go. OK.
- 9:19So that's an easy one. To that's easy, yes, yes.
- 9:24And there's all varieties of access.
- 9:26You can't get people on the phone, they never call you back.
- 9:29You can only spend 5 minutes, so there's lots of different ways
- 9:32to do it. And you can have a bunch of
- 9:34different elevator pitch, but pitches.
- 9:36But the idea is to try and have it so ingrained, it's almost
- 9:40like muscle memory. OK.
- 9:42It just comes out OK so that you don't have to think about it.
- 9:46Yeah. So it just flows out like
- 9:47breathing. You just, oh, well, you know,
- 9:51blah blah. At my practice, I get to spend
- 9:55an hour with each patient. That's perfect.
- 9:59You know. Thank you.
- 10:00Yes. So that's, that's called the
- 10:03elevator pitch. So you can do that at the
- 10:05chamber meetings, you can do it at B and I because you're going
- 10:07to be talking a lot at B and I. Yeah, they're going to make you,
- 10:13which is a good thing. It's a good thing.
- 10:17So having an elevator pitch or when you're out at maybe some
- 10:22kind of school function with your kids and you meet new
- 10:25people. Well, what do you do?
- 10:27Come to a party and it's just you can, you can use it
- 10:31anywhere. But if you have it set up and
- 10:34memorized, ingrained in your memory, it just comes out
- 10:37easily. And that's, that's usually the
- 10:40hard part, right, is just kind of getting the conversation
- 10:43started because once, once they're kind of involved and
- 10:46they're interested, then they want to hear more.
- 10:49Yes, yes. So that's another good thing to
- 10:53have in your back pocket is a is a really good, short, catchy
- 10:58elevator pitch. We're going.
- 11:00OK, perfect. Thank you.
- 11:03Definitely. When I do that, and you can use
- 11:04that in your same thing in your social media, on your WhatsApp,
- 11:10that way when you put a message out there, you can do the
- 11:14elevator pitch or you can talk to your ideal patient on there.
- 11:19Yeah, perfect. So thank you.
- 11:24You're welcome. So OK, so you're going to be and
- 11:28I you're going to join B and I perfect.
- 11:31You're going to have to talk to people and talk to them and and
- 11:36give your elevator pitch. And you mentioned that you don't
- 11:41like social media and WhatsApp is social media, so you are
- 11:46using it a little. What is it about social media
- 11:50that you don't like? I think I was hesitant on
- 11:54putting my face out there but I am getting over it.
- 11:59I just still don't understand like bits and pieces.
- 12:04For example on DPC docs Facebook group it says follow different
- 12:09groups and then whenever somebody asks for a doctor say
- 12:12something on it. But I still can't figure out how
- 12:16do I keep track of all the people talking on all of these
- 12:20groups? Like how can I can't sit on my
- 12:23phone and constantly read what everybody's saying?
- 12:27So I don't I don't understand how to do that.
- 12:30I mean it's all so stupid, but I don't get it.
- 12:33How can I keep track of all all of that that?
- 12:37Is a lot. It's a lot.
- 12:40So I guess there's no way to to put to figure out like who's
- 12:47asking for a doctor, Like if you come across it, you come across
- 12:50it, but it's not like you're going to get a notification.
- 12:54I don't think that's possible to do right.
- 12:57Not quite, you're right, not quite.
- 13:00However in the groups and it's all algorithm.
- 13:06If you start responding to posts about I need a new Doctor, who's
- 13:12got a doctor that they like those kinds of things, then it's
- 13:17kind of Big Brother E, but the, it kind of the algorithm knows.
- 13:21And so because you're in the group, it's going to put posts
- 13:25that are kind of in the same topic on your feed.
- 13:31So, you know, if you are in a group and you're interacting
- 13:35with certain kind of posts a lot, then you'll start, it'll
- 13:39put the posts that are more relevant for you.
- 13:42It's going to put it up higher in your feet.
- 13:44So it's going to kind. Of push it towards you.
- 13:47Oh, you might not. I mean you may miss some but but
- 13:51it's not like you just have to go randomly looking for it
- 13:55either. OK, yeah, 'cause I don't go on
- 13:59Facebook and I'm not going to do that.
- 14:01Facebook, Instagram, Tiktok every single day.
- 14:05I maybe I'll check it twice a week at most because I get
- 14:11distracted when I told you to work, I get distracted and then
- 14:17two hours later I'm like, Oh my God, I was supposed to work and
- 14:21I'm just looking at random stuff because like I got distracted.
- 14:25It was a pretty thing. Yes, yes.
- 14:29But two times a week I'm going to start just looking a little
- 14:33bit and start answering if I see anything relevant where I can
- 14:36say. And I actually have started
- 14:37doing that. And I think I did see more kind
- 14:41of interaction from people and more people following me.
- 14:45And I also bought Munch, what is it called?
- 14:49Munch Studio. It's an app where you can
- 14:53consolidate all your social media in one place.
- 14:56So I think that's going to be very, very helpful.
- 14:59I just signed up for it yesterday and I put a few videos
- 15:03on the calendar. So that will make things much,
- 15:06much easier right there, I think.
- 15:08So I'm so glad that Gianni, the physical therapist who has a
- 15:12cash practice, she told me about that.
- 15:15Well, I think that will be very, very helpful as well.
- 15:18Well good, I was going to suggest because I do have a CRM
- 15:22for DPC that I created for DPC doctors.
- 15:24I saw, I saw that, yes. And so there's a social media
- 15:28planner there and I was using it today just thinking it is
- 15:31amazing because you can do all these different things, all
- 15:34these different platforms from 1:00 because I was just posting
- 15:39about for employers. And so I was putting different
- 15:43graphics that I had made on Canva and then the AI helps with
- 15:47writing the captions. And then I said, OK, I want this
- 15:50one to go out tomorrow and then that one on Monday and then that
- 15:52one on Wednesday at this time. And it's all posted and it's.
- 15:56It's. So nice that it's all set, I
- 15:59don't have to think. About you, yes, that's so
- 16:03helpful. Definitely, yeah.
- 16:06So that's good. So you're going to start getting
- 16:09your stuff out and, and it's sometimes a little bit of a
- 16:12numbers game. Just the more that you're out
- 16:15there, the more attention you're going to get just because you're
- 16:19putting the message out more. Yes, yes.
- 16:23And you can attract the right person through social media just
- 16:27by targeting that person, just by talking to them specifically.
- 16:35I think for the past two years I've been just, I think it's
- 16:41like a lot of different things and it's just taking time for it
- 16:45to kind of come together in my brain.
- 16:49Yeah, yeah. But it is coming together now.
- 16:53It's making sense now. Do you think there was something
- 16:58in particular that shifted in your mind or what do you think?
- 17:04Why is it coming earlier and it didn't earlier?
- 17:08I think I tried a few marketing companies as well.
- 17:12I didn't pay them too much, but I didn't see any results.
- 17:16And I was like, I think I have to do this myself because I was
- 17:20so aware, still social. Media.
- 17:23And I was like, you know, just take my money and do it for me.
- 17:28And it really hasn't done anything.
- 17:31So I think that's what clicked and, and looking at BPC polls,
- 17:35like everybody's saying you have to be on social media.
- 17:38And then me seeing the impact of all of these, 'cause I follow a
- 17:42lot of BPC doctors, I don't go to their TikTok a lot.
- 17:47I just go and I'm like, OK, how are they dealing with this
- 17:50stuff? But I've seen so many doctors
- 17:52now, and I look at their followers and the stories I've
- 17:57heard on the podcast, like yours and Marielle Concepcion's
- 18:01Finally OK, I think, I think I have to do this myself.
- 18:05I have to put myself out there because when you talk about it
- 18:09yourself as a physician, I think the passion really shows and the
- 18:14patients build that trust. And when patients are listening
- 18:17to you, they start realizing that they know you or they
- 18:23start, you know, they start making a connection with you.
- 18:28And that kind of click. Actually, yesterday I was
- 18:31listening to the the mayor of New York City's Ronaldini when I
- 18:36was listening to the talk he was doing.
- 18:38And I was like, I feel like I know this guy, but I've never
- 18:41met him. I was like, Oh my God, I, I feel
- 18:44like I know him because I listen to him a lot.
- 18:47You know, like in my head, he's my friend, even though I've
- 18:50never met him. Yep.
- 18:52So that's why I have to put myself out there.
- 18:54So patience can't feel like they're that I'm their friend.
- 18:58And then finally, hopefully, they'll come to me and they'll
- 19:01feel comfortable seeing me. No way.
- 19:03You don't need me. You got it.
- 19:08It took me two years to get here was, you know, I trained my kids
- 19:15this way too, that social media is bad.
- 19:18That's how I trained my children.
- 19:20I was like, I, I just, I don't like social media.
- 19:23Like, it's so bad, but it's very powerful, too.
- 19:26If it's used positively, it's very, very powerful.
- 19:30Yeah, it's hard to use it positively, especially if you
- 19:35have an addictive personality. I guess I do.
- 19:38Like, I open Facebook and I just get lost.
- 19:42Well, I mean it. Is it is made to do that so you
- 19:47know you got. To have like.
- 19:50Super super willpower not to get a little bit sucked in.
- 19:55Yeah, yes. But platform like 1 studio or
- 19:57the CRM you have, they're game changers.
- 20:01So like if I talk to ABPC aspiring Dr. I tell them, OK,
- 20:06you got it. You got to get on ACRM like
- 20:09that's that's essential. And you have to think about
- 20:12marketing even before you open your clinic.
- 20:14Like I learned in docs like Oh my gosh.
- 20:16Yes, yeah, three to six months ahead of time.
- 20:19Really. Oh, yes, yeah.
- 20:21Because the yeah, the lack of knowledge of DPC is so difficult
- 20:27to overcome. Like we've been open for almost
- 20:31five years and still people are like, what?
- 20:34What do you do that? Sounds amazing we've.
- 20:39Been here. So yeah, you just have to keep
- 20:42keep on talking about it. So, yeah, OK.
- 20:46Well, as far as things to do now, so you've got a few things
- 20:53to work on, right, Continuing to figure out how who is your ideal
- 21:00patient, figure out more about this person so that when you are
- 21:04trying to talk to people in your social media and in your
- 21:07messaging that you're talking to one person and and you can
- 21:12really talk to the one patient that you're thinking of.
- 21:15When you make a video, you can talk to that person.
- 21:19It's going to be very personable and very specific and that's
- 21:23what you want. Yes.
- 21:25So figuring out ideal patient and then also your elevator
- 21:30pitch. So really working on that
- 21:34because you're going to be using it a lot and your networking and
- 21:38your B and I group so and you got to commit to that B and I.
- 21:43Yes. You got to do it.
- 21:47It's really hard to find replacements for that too.
- 21:49So if you can't go, yeah. They don't like that I I will
- 21:53have to go like I have to. Yeah.
- 21:56No replacement. Unfortunately, I don't have one.
- 22:02And then find your find those business cards wherever they
- 22:06are. Yeah, yeah.
- 22:08So there's my drawers. I know where they are.
- 22:10There are my drawers everywhere. Yes.
- 22:13And then what you need to do is go ahead and start reaching out
- 22:18to them and whether or not you remember who they are to be
- 22:22like, hey, I met you at the chamber, blah, blah, blah.
- 22:25And then give them just a little spiel, just a little tiny bit
- 22:29about your practice. You can do like a little mini or
- 22:33like a slightly extended elevator pitch.
- 22:35And. Then one thing that really helps
- 22:40is is the personal connection in person.
- 22:44So the emails to introduce, right, or to kind of reintroduce
- 22:48yourself, but definitely going and going to the office or
- 22:55whatever their business is. Hey, can I bring you coffee?
- 22:58I know it sounds like a drug Rep, but kind of the same idea,
- 23:05right? You know, bring some brochures,
- 23:09bring your card, talk to them so that that way it's so much
- 23:16easier for them to relate to you if they see you again in person
- 23:20just. Like you said in person, e-mail
- 23:22them and be like, hey, can I come in and bring you coffee or
- 23:26whatever? Yep.
- 23:28OK, I'm going to do that, yes. OK.
- 23:31And it doesn't have to be long, but at least that's like a
- 23:35really fast way to get somebody's trust.
- 23:39As opposed to which? And I still encourage doing
- 23:42emails right? And then?
- 23:45After you meet with them, you need to still follow up with
- 23:49them. So every two months you still
- 23:51have to go by. I mean, that's why the drug reps
- 23:54do it, but it's true. Wow.
- 23:58That's tough. Yeah, because if they're going
- 24:01to especially your really good referral sources, you don't want
- 24:06them to forget about you. OK.
- 24:08So somehow following up with them, whether it's just a phone
- 24:13call, hey, just checking in every once in a while every
- 24:17couple months, or if you just go by like there's a place like my
- 24:23where I get my hair cut a couple doors down is a place that
- 24:26refers as patients. So I get my hair cut and I pop
- 24:28in and I just say, hey, how are things going?
- 24:30And just say hi, They have a dog pet the dog just touching base
- 24:35because I don't know about you, but the I will forget about
- 24:40different people that I refer to sometimes.
- 24:42And then I for whatever reason, think about them and thought,
- 24:46oh, I should have sent so and so to them or I forgot about them.
- 24:49I haven't sent anyone to them in a while just because you kind of
- 24:53forget. How do do you keep a list of all
- 24:56these tasks to do? Because I would, I would forget.
- 25:01Yep. So that's part of the CRM as
- 25:03well. The people that we reach out to,
- 25:08you can set a task in a couple months like I just one popped up
- 25:11this morning, follow up with so and so and that was a six month
- 25:15task and so. You know it's.
- 25:17You can set it for 1-2 months, but you can just set, set it up
- 25:22ahead of time. And truly, you can actually even
- 25:24set up the emails to go out ahead of time to kind of like
- 25:27the social media posts. But yeah, so it'll it'll just
- 25:32remind you for whatever just wanted.
- 25:36To be. Reminded.
- 25:37Yeah, because you can't remember it at all in your head.
- 25:40It's just, I mean, that's the whole purpose for the CRM is to
- 25:42try and put stuff in another place that's organized that you
- 25:46can go back to. It'll be your.
- 25:50It'll be like your second brain. That's pretty cool.
- 25:54Yeah, I think so. Yep.
- 25:56So. If you're CRM.
- 26:00Well, for people who are starting out, I realize that it
- 26:04is, it's an investment, it really is.
- 26:07So for people who are starting out, then what I'm doing is a
- 26:11special, it is an investment on my part in them because for the
- 26:17first three months I give, I give them a really good deal.
- 26:23So for the first 3 cycles, I give them a reduced price and a
- 26:28reduced setup fee because the idea is that within those three
- 26:31months, you are really using every piece of it that you can
- 26:37use. The social media, the emails,
- 26:40the text messages, landing pages, all of it.
- 26:43There's chat widget, there's a voice.
- 26:46So use all of it. Wow.
- 26:49So that by the end of that three months you're going to have
- 26:52patients and you'll be able to afford it.
- 26:54Mm Hmm. What's your CRM called?
- 26:57It's, it's not practice, it's doctor, it's.
- 27:00Very similar, very similar. It's kind of like DPC.
- 27:03So it's based on high level, which is a, it is, that's the
- 27:07CRM platform. But it's everyone kind of takes
- 27:11the pieces that they want to promote and kind of package it
- 27:15differently. So mine is Harmony OPS, very
- 27:19similar to practice, yeah. OK.
- 27:22Yeah, so it is. I think it's very useful and
- 27:26that's why I started doing it, because we are using it in our
- 27:30practice and I thought this is amazing for people who have
- 27:33micro practices. They don't have anyone.
- 27:36I mean, at least we have staff now, but when we were starting
- 27:40out we didn't have that and. This would.
- 27:43Have been really useful then. Yeah, so cool.
- 27:49I'm going to check it out. I looked at Funnel Cake MD.
- 27:52Yep, but that looks really OK. They're all high level, yeah.
- 27:59Yeah, yeah, yeah. But there it's just package
- 28:02different. OK.
- 28:03OK. Yeah, I'm going to check it out.
- 28:05Harmony Oct. Yeah, I appreciate it.
- 28:09Thank you. Thank you so much.
- 28:11Absolutely. So, OK, so then yeah, follow up
- 28:14with those people, find those business cards and then social
- 28:17media start posting because it can even just from one week of
- 28:21posting. I had, we ran a social media
- 28:24Sprint for people using the CRM over the past two weeks.
- 28:28And these are people who are also just starting out.
- 28:33The increase like from the two week period beforehand to the
- 28:37two weeks that they were using the CRM and posting they were
- 28:42had like the numbers were crazy. It's like 400% increase in
- 28:46Facebook reach, 200% increase in Instagram reach, and it's just
- 28:50because they were posting. Postings consistently, yes.
- 28:55Yeah, that's, yeah, that's how it is.
- 28:58The consistency really makes a difference, so not only in
- 29:02social media but then the follow.
- 29:03Up when in your. Networking and showing up.
- 29:08And showing up, that's tough. That's going to be hard.
- 29:12Yeah, it's hard. It's different kind of hard,
- 29:16right. I'm curious when you went to the
- 29:19DPC Summit, which I was there too, I didn't meet you there,
- 29:23but I was there. And I don't remember if anyone,
- 29:28I can't remember if there was kind of like a dark side talk of
- 29:33DPC that may have been the year before.
- 29:36But that's one thing that I don't know if we talk about it
- 29:41enough about, about the hard parts like like you said, but
- 29:47you just thought people were going to come and show up.
- 29:49So that's one thing that I think we definitely still need to keep
- 29:54talking about. And usually in the DPC summits
- 29:58they have something about that, so.
- 30:01That's good. Yeah.
- 30:02I think that here I didn't see anything.
- 30:05Or maybe if it was there since I was so excited.
- 30:11I did. I do not remember.
- 30:13No, because when you're coming out of the, OR when you're still
- 30:17in the corporate world and you hear about this, DPC is like a
- 30:21lifeline, right? Because you're drowning and
- 30:25you're not going to see all the, you're not going to see the
- 30:28negative bubbles that might be around you're, you're not going
- 30:32to see it because you're just hanging on to that lifeline.
- 30:36Yeah, yeah, yeah it. Is a lifeline.
- 30:38It is a lifeline. Maybe there was talk about the
- 30:41struggles and whatnot, but I. Don't know it is, but yeah, it's
- 30:45something that you're right. If you're just so excited and
- 30:48just seeing the positives, you might miss, yeah.
- 30:51But it's it's. It's not to discourage people,
- 30:53it's just to be real. Yes, yes, yes.
- 30:59But the DPC world, even though I've had I, I'm struggling, but
- 31:05I'm so blessed that I have a side job.
- 31:10And that's why I haven't lost hope.
- 31:13I'm still very, very hopeful and very positive that it's going to
- 31:16work. And I'm willing to give it a few
- 31:19more years. Even the advice that's all
- 31:23there, like you were doing this. I mean, this is so crazy.
- 31:27It's so, so helpful. And yeah, it's so helpful.
- 31:32So, so helpful. And it's amazing to learn from
- 31:35you guys. You guys were successful who are
- 31:37doing an amazing job and I wish more people were doing this
- 31:42helping and and a lot of DPC doctors do, but sometimes they
- 31:47don't. Sometimes they're like, oh, buy
- 31:51this product for me or this is my whatever entrepreneur group
- 31:57join this. It's only a few $1000 and you're
- 31:59like, oh, I don't have a few $1000 right now.
- 32:03I wish the DPC world and maybe it, it does have it, I had more
- 32:09like nuclei, regional nuclei of support for DPC doctors and I
- 32:16should start one. There you go.
- 32:19I was thinking that I should start one in New Jersey.
- 32:22You should. So who am I to preach or to be
- 32:25like or or to complain that there is one?
- 32:28I should just start one. So yeah, we have one in North
- 32:31Carolina. We started last year and it
- 32:33wasn't me, it was one of the DPC docs in Asheville.
- 32:37And she said because she just sent a bunch of us an e-mail and
- 32:42she's like, hey you guys, you ever feel like you're really
- 32:44lonely and you're DPC and want to talk to someone?
- 32:48Let's do this. Let's just talk once a month on
- 32:51Zoom. So she set it up and so it's
- 32:54still going. Wow, that's off.
- 32:57Yeah, it's, it's, it's really good.
- 33:00I mean, I find it very, very helpful and just to talk to
- 33:05other people and then for new people, it's helpful for them.
- 33:09But I look forward to it every month.
- 33:11I think it's a lot of fun. That's so great.
- 33:14I'm going to start one in New Jersey, Dad.
- 33:17It's easy to find the docks in New Jersey, is there?
- 33:19Oh yeah. DPC mapper there, there isn't a
- 33:22lot of us and therefore like in my area, there's a pediatrician
- 33:28and there's a sports medicine doctor.
- 33:30I know both of them. We talk sometimes, but not
- 33:32consistently. Yeah.
- 33:34So after the start as long. Yeah, you should.
- 33:37And just is there a New Jersey DPC Facebook group?
- 33:42No, not really. There isn't.
- 33:45Yeah, yeah, 'cause there's not a lot of us.
- 33:47Well, maybe they're just hiding. It's possible.
- 33:52It's possible, yeah. Yeah, you can do that.
- 33:55But yeah, you can find the mapper, you can get people's
- 33:57emails and just start the group. Totally.
- 34:01I'm going to do it. We ours is all women, but that's
- 34:05just because that's how we set it up.
- 34:07But it doesn't have to be. Yeah, yeah.
- 34:11No, I'm, I'm going to start. Well, it's a great idea.
- 34:14I do know there's other I. Want to say.
- 34:17Like I want to say somewhere in the Midwest, someone had posted
- 34:19something recently about a state get together.
- 34:22And I know North Carolina, they used to do kind of a yearly get
- 34:28together too. But I think after COVID it kind
- 34:30of fell apart. Yeah, but.
- 34:34Yeah, I think they're doing in California.
- 34:35I saw. Yeah, California.
- 34:38I could be really like, yeah. TPC doctors?
- 34:42Yeah, yes. But yeah, that's why the summit
- 34:45is so much fun. Are you going to go to the
- 34:47summit this year? This year, no.
- 34:50I'm going to try to go next year, yes.
- 34:54Yeah, I missed it last year and I was like, oh, I had so much
- 34:57FOMO, so I'm going to go. I'm gonna go next year.
- 35:01I'm going to take my husband with me.
- 35:03Yes, he needs. To go he.
- 35:05Does need to go. He's family medicine.
- 35:08He knows the struggle. He knows the struggle.
- 35:11He hasn't been sold on it yet though, so I need to take care
- 35:14and convince him this is this is the truth, this is the way.
- 35:18OK. So this was usually in July, so
- 35:21you got like a year and a little bit to grow it.
- 35:25Yes, yeah. Yes, hopefully, hopefully.
- 35:27I'm very hopeful. Too.
- 35:29I mean, I think sometimes it's just you just needed a little a
- 35:34little guidance. But yeah, listening to Mom
- 35:37Donnie, I think was really a good thing.
- 35:38You had a big You realized something.
- 35:42Yeah, yeah. It was like a revelation.
- 35:45Yeah, my friend. I can't be a friend too.
- 35:49Exactly. Exactly.
- 35:52Yeah, Well, thank you so much for doing this with me.
- 35:55Oh, thank you so much. Oh my goodness, so helpful.
- 35:59Thank you so much. And thank you for not judging
- 36:02me, of course. Of course, no, it's really hard.
- 36:06It is hard. It is hard.
- 36:08Hard, Yeah, You know, everyone starts from zero, so.
- 36:12Yes, and it's hard for business illiterate people like myself,
- 36:16like they're all knowledge about business and I try to.
- 36:19I'm trying to learn every day. Yeah, it's a great journey.
- 36:24I wouldn't trade it for anything else.
- 36:26Yeah, definitely. I love the struggle.
- 36:30Now tell everyone how they can find you on social media even
- 36:34though I know you don't love social.
- 36:37Media. Oh, I need to know is it called
- 36:40the handle? OK, I don't think I know my
- 36:44handles. OK, well, thank.
- 36:47You, Doctor Moiz Afad. It's just my name.
- 36:50I'm pretty sure I still don't know how to find my hand.
- 36:55We'll, we'll find it and put it in the show notes if anyone
- 36:58wants to find you. So if anyone's in New Jersey,
- 37:00look up Doctor Moiz Assad so that you can join her new DPC
- 37:07Zoom group that she's going to start.
- 37:09Yes, yes, I am. Thank you so much.
- 37:12Absolutely. So hopefully I'd love to touch
- 37:15base with you again in maybe six months and kind of see where you
- 37:17are. That'll be perfect.
- 37:19Thank you. Absolutely.
- 37:21I really. Appreciate your time.
- 37:23Absolutely. Thank you and I love your
- 37:25advice. I'm gonna use it.
- 37:26Thank you, I appreciate it. Thank you to Doctor Saad for
- 37:30coming on and telling us all about the good and bad of her
- 37:33DPC journey so far. We talked about ways to craft an
- 37:38elevator pitch so that you'll be ready to talk to people about
- 37:41DPC no matter where you are, and also why it's important for you
- 37:47to show up in your community and in social media so that people
- 37:52know about you. They feel like they know you,
- 37:55they trust you, and then start to either come to you as
- 37:59patients or refer patients to you before you go.
- 38:02If you're preparing to launch your DPC or you've opened
- 38:05recently and you're not really sure where to start with systems
- 38:09and Automations, there is a free Starter Systems quiz where in
- 38:15just two minutes you will know exactly which systems to set up
- 38:19first or if you are launch ready.
- 38:22The link is in the show notes. Thanks again for listening and
- 38:25I'll see you next week on the next episode of DPC Life.
- 38:29Thank you for listening to DPC Life.
- 38:32If today's conversation inspired you, hit follow, Leave a review
- 38:37and share it with a friend who's ready for change.
- 38:40Remember, wherever you are in the journey, your DPC family has
- 38:45your back. Until next time, keep building a
- 38:49practice and a life that truly fits you.