Latest / Loud & Lifted / Why Gen Z Is Struggling — and What Managers and Parents Need to Do Differently
Transcript
- 0:00Welcome to Loud and Lifted. I'm your host, Betsy
- 0:02Hamm. There has been a lot of conversation lately
- 0:04about Gen Z at work, and not in a flattering
- 0:07way. A recent Fortune article highlighted that
- 0:10some employees are firing Gen Z grads just months
- 0:12after hiring them, pointing to issues like poor
- 0:15communication, lack of initiative, and unprofessionalism.
- 0:18So today, we're not doing the lazy generational
- 0:21hot takes. We're getting into the more useful
- 0:23conversation. How do we get here? What does Gen
- 0:26Z actually need to succeed? What are managers
- 0:29missing? And as parents, how do we support our
- 0:32kids without over -helping them or under -preparing
- 0:35them? Joining us today is Dr. Andrea Mata, a
- 0:38clinical psychologist, speaker, and author whose
- 0:40work focuses on Gen Z, their resilience, adaptability,
- 0:44accountability, and helping young people build
- 0:46the skills they need for real life and real work.
- 0:49She's known for a direct, practical approach
- 0:51that cuts through the noise and gets to what
- 0:53actually helps. In this episode, we talk about
- 0:55how managers can better set Gen Z employees up
- 0:58for success. the advice Gen Z -ers need to hear,
- 1:01and what parents can do to raise capable, resilient
- 1:05young adults. Let's get into it. Dr. Dre, welcome
- 1:08to Loud and Lifted. Thank you so much for being
- 1:11here. Thanks so much for having me. I'm looking
- 1:14forward to it. So you have instant credibility
- 1:17when I say Dr. Dre, and I can also say Andrea,
- 1:19which is a great first name. But I mean, hello,
- 1:22Dr. Dre. Like, yes, cool, because you're a doctor,
- 1:24but like anybody who grew up with 90s perhaps
- 1:27knows that's a great name. So I love it. So thank
- 1:31you for being here. And just a little bit of
- 1:33background. I was at an event a couple of weeks
- 1:36ago and I had two different women come up to
- 1:39me after the event that I was speaking was like,
- 1:41we need you to cover a certain topic. And I'm
- 1:44like, sure, of course. I always love to hear
- 1:46what would be relatable to our listeners. And
- 1:49separately, they both said, Gen Z, we need help
- 1:54with Gen Z. We don't know how to manage them.
- 1:57And I was like, That's awesome. I know the perfect
- 2:00person to call. So here we are. Thank you for
- 2:03being here. Thanks for the inspiration from our
- 2:05listeners. So Tommy, how has this become your
- 2:09focus? You're a clinical psychologist, but how
- 2:11has this become your focus of your work? Yeah.
- 2:13So I was a college professor for nine years.
- 2:16So I resigned from a job I could never be fired
- 2:18from back in 2021. And so I worked with, you
- 2:22know, and as they were, as I was leaving, that's
- 2:24when the Gen Z's were starting to, you know,
- 2:26they started to come into college and So. But
- 2:29then I wrote a book, the number two parenting
- 2:31book, Practical Tips for the Pooped Out Parent.
- 2:34And I remember one of my business coaches looked
- 2:36at me and he was like, okay, what's the one thing
- 2:39that parents are getting wrong? And I was like,
- 2:43gentle parenting. So then I went on this like
- 2:46rampage and started screaming like gentle parenting
- 2:48doesn't work because it doesn't. And then it
- 2:51was like, okay, well, what is gentle parenting?
- 2:53What is happening? And it's like, okay, well,
- 2:56gentle parenting is leading to all of these issues
- 2:59in the workplace and then and it's kind of like
- 3:02I love that the two women came up to you and
- 3:04like they whispered about it because it's something
- 3:06that like people aren't I think people are noticing,
- 3:10but people aren't talking about it and they don't
- 3:12know why it's happening. They just think like
- 3:16Gen Z's are coming out of like the womb like
- 3:18soft, but they're not. It's like the the environments
- 3:22that we are raising them in, the gentle parenting
- 3:25movement for the last 20 years and then more
- 3:28of the trauma informed practices in like schools
- 3:30and stuff like that. And then when they get to
- 3:33the workplace, well, then they think they should
- 3:36be promoted within like a a few months of being
- 3:38hired, they can't dress, they don't know how
- 3:42to behave, they have poor communication. And
- 3:46so I'm just starting to see, and more and more
- 3:48people are starting to send me stuff about Gen
- 3:50Z in the workplace and more research is coming
- 3:52out. And so that's kind of how I found my niche,
- 3:55where it's like, okay, gentle parenting, and
- 3:57what are companies actually gonna care about?
- 3:59Companies are gonna care about Gen Z in the workplace
- 4:02because it's costing them. money and productivity
- 4:07and retention. And they don't even realize it,
- 4:09but it's how causing them a huge cost. And it's
- 4:13all because of how Gen Zs have been raised. Oh,
- 4:16that's so amazing. And I switched because, you
- 4:19know, I have two Gen Zers. So I don't want to
- 4:22be that person who screws up my kids for the
- 4:25future employer. Hopefully not. I don't think
- 4:29I'm very gentle. But it's funny because I think
- 4:31back to a couple years ago, and you're right,
- 4:33nobody was really talking about as bosses. We
- 4:36were just like, what the hell's going on? This
- 4:37is so annoying. And just sort of rolled our eyes
- 4:41and moved on. And now you're starting to see
- 4:43more. like research and conversations. And that
- 4:46was a Forbes article recently that got a lot
- 4:48of exposure about like, holy cow, getting fired
- 4:51at these crazy rates. So here we are. So now
- 4:54we're in this shit show, right, from a corporate
- 4:57perspective of having Gen Z. And we got to figure
- 5:00out how to deal with it. So what are leaders
- 5:02getting wrong? And what do we need to do better
- 5:05to manage Gen Z and help them be successful?
- 5:08I think the first thing and When I think about
- 5:11like I've had this conversation with like my
- 5:13brand manager lots of times when we were coming
- 5:16up with my website of like, OK, how do we phrase
- 5:18this? Because we don't want it come off like
- 5:21that. We're just ragging on Gen Z all of the
- 5:23time. So I think that's the number one kind of
- 5:27flip that we need to do is that we're not like,
- 5:30God, like they're just so frustrating. I get
- 5:33that they're frustrating. I get that they're
- 5:35like you're like, why are they like this? But
- 5:37the thing is, because of the environments that
- 5:40they've been raised in, that's why they're like
- 5:43this. So they're under, so a lot of the time
- 5:45I use the language of like, they're under equipped.
- 5:48They don't have the skills. It doesn't mean that
- 5:51they're broken and that they're never gonna be
- 5:53able to develop those skills. It's just up to
- 5:56the leaders, which is annoying, but it's what
- 5:59has happened in our society. It's up to the leaders
- 6:02to start giving them the skills that they need
- 6:05to be successful, because they can be successful.
- 6:09We've had firsthand experience seeing how if
- 6:12we develop them and give them the skills that
- 6:14they need, how they can be rockstar employees.
- 6:18See, there's optimism here. I love that. There's
- 6:20opportunity for this to get better. So if someone's
- 6:23listening to this and they're like, okay, I have
- 6:26Gen Zs in my team. I want to help them. I want
- 6:28to support them. How do we even start? How do
- 6:30we go about that? Yeah. So the phrase that I
- 6:33always use with this kind of for to help leaders
- 6:35and managers of Gen Z employees is you want to
- 6:38set high expectations within high supports. You
- 6:42need to have both of those. So because they've
- 6:46been essentially coddled their whole lives, they
- 6:50still... They need to have those expectations.
- 6:52We don't want to like lower the bar for them.
- 6:54You want to set the bar high, but you also want
- 6:58to bring in the supports so that they can obtain
- 7:01or reach that, those expectations. So like these
- 7:05are the expectations that we have. And then,
- 7:07okay, like, and I do more evaluations with them.
- 7:10So I encourage like get rid of one year evaluations,
- 7:13go more towards like 12 week evaluations where
- 7:17you are listing out behavioral expectations.
- 7:20Not like very broad things like, we want you
- 7:25to sell. No, we want you to be making 10 sales
- 7:30calls every single day. So you want to be very
- 7:32specific, very concise, and you want to lead
- 7:36them with behavioral expectations. And you want
- 7:38to be having pretty constant, for at least 12
- 7:42weeks, you want to be having constant conversations
- 7:45with them about these expectations. And then
- 7:47by getting to know them, you're able to evaluate,
- 7:50okay, what are the skills that they don't have
- 7:53that they need for this position? And then, okay,
- 7:56who do we know? Who can we put them into contact
- 7:58with? What kind of courses can we buy for them
- 8:01so that they can come alongside? And then you're
- 8:03giving them the skills and the professional development
- 8:06that they need in order to meet those expectations.
- 8:10That makes sense. And I know a lot of the bad
- 8:13rap is around like... being lazy and disengaged
- 8:16and not being professional and showing up. So
- 8:19how do we address those things that are, I don't
- 8:22want to say they're soft skills, but like, you
- 8:23know, hitting call it big tensile calls, like
- 8:25that's very black and white, but how do you address
- 8:28that sort of like how people show up? Yeah, so
- 8:30I would say like showing up, it's like, okay,
- 8:33the very off the bat, like you want to establish
- 8:37what it looks like to show up on your team on
- 8:40a daily basis. I remember when I was in grad
- 8:43school, on the very first day that I showed up,
- 8:47my mentor handed me like a multiple, like a pretty
- 8:51thick document, and the very first line was,
- 8:53You will be working 60 hours a week. And that
- 8:56was spelled out. And these are the expectations.
- 9:00And I remember he sat down with me and he was
- 9:02like, these are the things that I expect from
- 9:04you. So sitting down, what is the dress code?
- 9:07Because they don't know how to dress. They think
- 9:09leggings are pants. And if you think leggings
- 9:12are pants, go ahead and come at me. I'm ready
- 9:14for it. But they think leggings are pants. So
- 9:19I think having dress code conversations. What
- 9:22are the hour expectations? expectations? Is there
- 9:26flexibility in that? And what does it mean to
- 9:30show up and really list that out? And you want
- 9:33to be having those conversations on day one.
- 9:37And then you also want to be, as soon as you
- 9:39see that they're not meeting an expectation,
- 9:42that's when you're going to come in and you're
- 9:44going to give them feedback immediately. Now
- 9:47be aware that if you give them feedback, they
- 9:51might take a mental health break that next day
- 9:55because a high percentage of them will take a
- 9:57mental health break but then that's another kind
- 10:00of conversation that you want to have with them
- 10:02of like hey you're okay you're there's nothing
- 10:07wrong with you it's just these are the expectations
- 10:10uh that makes sense and you know the other piece
- 10:14that i feel like goes along with that and i this
- 10:16is when I do fight with my own teenagers, is
- 10:18the entitlement piece, right? Like, I can come
- 10:21into work, I can work less than 40 hours, I need
- 10:24flexibility, I need mental health days, I should
- 10:26make $100 ,000 with no experience, whatever it
- 10:29is. They just have, again, stereotypically, have
- 10:33this very entitled opinion about how the world
- 10:36should go. I'm asking this from what my mom likes
- 10:39to do. How do you... How do you have those conversations
- 10:44when there is this entitlement that people are
- 10:45coming into from the workforce? Yeah, so I mean,
- 10:49I think that's the other big piece with the entitlement
- 10:52is that you want to be, you don't want to like
- 10:55come at them because everyone is telling them
- 10:57that they're entitled. You're entitled, you're
- 11:00entitled, you're entitled. And so as soon as
- 11:01they hear that word, they're probably going to
- 11:03tune you out. And so I would go at it from kind
- 11:06of digging, coming from it from a support side
- 11:09and really building that relationship with them
- 11:13of like, hey, I want you to succeed in this role.
- 11:17because this is what it means for you to succeed,
- 11:22and this is what it means for us to succeed,
- 11:24and it means what the business to succeed. And
- 11:26so having those conversations, because they are
- 11:29more purpose -oriented, they wanna know what
- 11:32they're doing is actually having an effect. And
- 11:36so talking to them about how their behaviors.
- 11:39what consequences their behaviors have on everyone
- 11:43else on the team. And then hopefully that kind
- 11:46of reduces the entitlement piece. That makes
- 11:48sense. So where are most leaders getting this
- 11:51wrong with with supporting? I must say handling.
- 11:54I'm going to say supporting. I think the big
- 11:57thing is that they're they're not They're not
- 12:01listening out the expectations and then they're
- 12:04just getting frustrated They're not giving the
- 12:07support and then they just they just throw up
- 12:09their hands and they're like this generation,
- 12:12we're not going to do anything, and then they
- 12:14end up firing them. Because I think it's like
- 12:1760 % of businesses have fired a Gen Z employee
- 12:20within months of hiring them for the reasons
- 12:23that we've already talked about. And here's the
- 12:26thing, I know Sherm has come out and has said
- 12:28that when you fire someone, it takes about like
- 12:3250 % of that person's salary. to replace that
- 12:36person when it comes to interviewing, onboarding,
- 12:40all of the things, and then developing that person.
- 12:43So if you're hiring an employee for $50 ,000
- 12:45and then you fire them within a few months, well,
- 12:48now you're costing your business $100 ,000 when
- 12:52what you can be doing is just giving them coaching.
- 12:55You could spend a few thousand dollars coaching
- 12:58them. And if you don't have time, reach out to
- 13:01people who, there's tons of people who specialize.
- 13:04in these specific skills that they need, give
- 13:08them some coaching or pay for their coaching
- 13:10and then you're developing them and then they're
- 13:14gonna stick around for much longer because they're
- 13:17bought in, they see that you care about them
- 13:20as an individual because you're giving them coaching
- 13:22and you want them to be successful. I love the
- 13:26coaching concept and you know I think a lot of
- 13:28times we think about coaching from like an executive
- 13:31level type of person having a business coach
- 13:33but that one -on -one conversation where somebody
- 13:36can help hold you accountable and yes we've all
- 13:38been to great keynotes presentations or workshops
- 13:41but you leave and it's you know, what percent
- 13:43of that information do you retain or you're not
- 13:45really taking it and being actionable. So having
- 13:48somebody who's coaching you and is holding you
- 13:50accountable and meeting monthly or whatever it
- 13:52is, I think that's a great way to make an impact.
- 13:55And I feel like enough of businesses aren't investing
- 13:57in that as much as they should. So I like that
- 14:00concept of that ongoing support and then alleviates
- 14:03it from the boss or the manager because again,
- 14:06they have 4 ,000 other things going on. And the
- 14:09other thing is it's like they're not necessarily
- 14:11an expert in what the Gen Z's need. Like what
- 14:14I'm talking about is like they need adaptability
- 14:17skills. They need skills that so whatever environment
- 14:21that they go into, they can thrive and they can
- 14:25excel and they can succeed. But like. most managers
- 14:28and leaders aren't experts in like, how do we
- 14:32make our youth more adaptable? So work smarter,
- 14:35not harder, and like hire, you know, delegate
- 14:38that out, hire that out and bring in those experts
- 14:41who are able to give them the skills that they
- 14:44need. Like if I like the reason there's a reason
- 14:47why I have a bookkeeper and a CPA, because I
- 14:49don't want to have to do anything that comes
- 14:51along with finances. So like, I'm not going to
- 14:54it's going to take me so much longer. And that's
- 14:56not a good use. of my time as we're to hire that
- 14:59out. So hire that, those coaching, that coaching
- 15:01skill out. No, that makes total sense. So if
- 15:05I'm a manager and I have this Gen Z employee
- 15:07having this challenge, I hire a coach, they're
- 15:10working with them for a couple of months. How
- 15:11much time is realistic to say I should. once
- 15:15you change and to, okay, I'm going to buckle
- 15:18down. This is going to work or like it's time
- 15:20to cut ties. Like how do you sort of just, and
- 15:22I know it's kind of vague depending on the situation,
- 15:24but how do we gauge that? Like where there's
- 15:26hope and where there's not. Yeah. I think the
- 15:29big thing is going back to that, those 12 week
- 15:31periods of time. I love those 12 week periods
- 15:34of time because the gen Z's are used to it because
- 15:39that's about how long a semester, like a college
- 15:41semester is. I mean, college semesters are like
- 15:4415, 16 weeks. weeks. But if you don't see a change
- 15:47in those behaviors that you're wanting to see
- 15:50in them, even though they have the coaching within
- 15:5212 weeks, well, then you should probably, you
- 15:56know, start to cut your losses at that point.
- 15:58Makes sense. Okay. So let's flip this a little
- 16:01bit where we talked about if you're the manager,
- 16:03here's how to handle this. You need help. So
- 16:06if you are someone's a Gen Z listening to this,
- 16:10what advice do you have for them? Because I'm
- 16:12sure the struggles being felt on their end too,
- 16:14right? Like they're probably feeling like they're
- 16:16constantly getting in trouble or not doing what's
- 16:18supposed to be done. Like how's a Gen Z employee
- 16:20starting off? Like how do I show up and handle
- 16:24this better? So I think the big thing is, oh,
- 16:27I deliver a keynote or a workshop on, it's called
- 16:30fireproofing your career. And so in it, I talk
- 16:33about the adaptability playbook and it's like,
- 16:36okay, so adversity. And so you need to be able
- 16:40to deal with adversity and you need to be dependable.
- 16:45So like a good team player and you need to, what
- 16:49else is there? There's teamwork and there's agencies.
- 16:53So like knowing that you are control of your
- 16:56life. And then the other one is pride. So this
- 16:58is probably my favorite one that I talk about
- 17:00because I talk about and like when I talk about
- 17:03it, I talk about you have to give a shit and
- 17:05like half of like being successful is simply
- 17:10just showing up, not high. Like. And my husband
- 17:17used to be a superintendent at a plant. And so
- 17:20he had like 90 employees. And they were struggling
- 17:24to find people during COVID. And he would look
- 17:26at me, he's like, Andrea. He's like, I just want
- 17:30someone who's going to show up and not be high.
- 17:34And so like the bar right now is really, really
- 17:37low. If you show up not high and you actually
- 17:43give a shit and want to learn and want to get
- 17:47better, you are going to climb through the ranks
- 17:51so fast compared to any other Gen Z employee
- 17:55around. Oh my gosh. That's so simple. I mean,
- 17:58it should be simple. It is simple. But that's
- 18:02a crazy thing. Show up, not high, do the opposite
- 18:07of all the reasons why Gen Z gets fired, do the
- 18:10opposite of that stuff, constantly be growing,
- 18:13learn, want to get improvement, want feedback,
- 18:17and you're going to do so well, so fast. Yeah.
- 18:22feedback, right? I mean, no matter where you
- 18:25are, you're going to get feedback in your career,
- 18:27you're going to get good feedback, you're going
- 18:27to get feedback that you got to get it together,
- 18:29whatever it is, and being able to take that feedback
- 18:32and do something different, right? Like that's,
- 18:35I think, one of the struggles is people get feedback,
- 18:38and then they shut down, or they're like, mental
- 18:40health day, or, you know, not knowing how to
- 18:43like, okay. I got that. I agree with this. I
- 18:46see what they're saying. And then do something
- 18:48different. Like don't keep doing the same thing.
- 18:51But you're just bashing your head against the
- 18:53wall at that point. Yeah. And it's funny because
- 18:55you wonder how much of it is just, I mean, ignorance
- 18:58in terms of that they don't know or then if someone
- 19:01tells you, can you make those changes? And I
- 19:04was mentioning to you before we started recording,
- 19:05I was at on a college campus a couple of weeks
- 19:08ago, and it was an evening event. I have no expectations
- 19:11to what these college kids come in and look like,
- 19:14right? I'm just talking, I'm talking about what
- 19:16tools they need in order to succeed after graduation.
- 19:19And it was fraternities and sororities, and you
- 19:22could pick out the different groups. Again, there
- 19:25was no professors involved, but somebody and
- 19:27some of those sororities were like, you better
- 19:30show up and look professional. So coming in,
- 19:33hey, jeans, sweater, that's professional to me
- 19:35in college. Coming in, showing that professionalism.
- 19:40There was a group and I literally went and talked
- 19:42to them. They all sat together. They were early.
- 19:44They sat in the very front and they were dressed
- 19:46appropriately. And then when they told them to
- 19:49network, they were the first ones to get up.
- 19:50And I'm like, what sorority are you in? Like,
- 19:53I literally called them out because they were
- 19:56impressive. And I'm like, so somebody within
- 19:58that, I guess it was the president of that sorority
- 20:00was like, hey, she's, I actually, this is one
- 20:03I worked with for the event. She was like, this
- 20:05is what we're going to do. This is how you're
- 20:05going to be. And guess what? They did. They were
- 20:08so blessed. So it was just interesting to see
- 20:11how that works. Like, okay, some of them are
- 20:13trainable. Listen, they are trainable and it's
- 20:17just like, but they have to know that I think
- 20:19the big thing is a lot of the time what I'm seeing
- 20:22is they don't, they don't, they don't have agency,
- 20:25which means is that the belief that you have
- 20:27control over your own life, you have control
- 20:31over your own attitudes and you have control
- 20:33over your own behaviors, your own actions. And
- 20:36so like, if you start to become an agent in your
- 20:39own life, you will do so well in life. especially
- 20:44now. No, that makes sense. The other interesting
- 20:46piece is I was talking about personal brand and
- 20:50building your image to this college group, and
- 20:53I brought up, hey, Gen Z doesn't have a great
- 20:56brand right now. Now, of course, like every other
- 20:58stereotype, it's not every single Gen Z. But
- 21:01if you're a Gen Z and you do have your act together
- 21:04and you're listening to this or you know you're
- 21:07getting a job, like how do you overcome those
- 21:09stereotypes when you roll in? People are like,
- 21:11oh great, here's another 23 year old who thinks
- 21:13they know it all. You know, do they have to sort
- 21:15of overcompensate for what they're bringing to
- 21:18the table? I don't think so. I think they just
- 21:21have to show up as their bad. Yeah, show up,
- 21:25not high and show up as their badass self and
- 21:29like they will get noticed. Like I always talk
- 21:32about like one of the things I was I was talking
- 21:35to high schoolers recently and I was like and
- 21:37I was giving that we were going through like
- 21:39different plays in the adaptability playbook.
- 21:42And one of the things that they were talking
- 21:44that I talked about was like pick up the trash
- 21:46and they're like what? And I was like, pick up
- 21:49the trash. And I'm like, what does this mean?
- 21:52And they're like, I don't know. And I was like,
- 21:54if you are walking around and you see, and you're
- 21:58at your place of employment, and you see a piece
- 22:01of trash, squat down, pick it up, and throw it
- 22:05away. And like just have that mentality of something
- 22:10is broke, go and figure out how to fix it or
- 22:14let someone know and you will have this mentality.
- 22:18Like you will get this reputation that you are
- 22:20awesome and that you are the person to go to
- 22:24instead of like, Oh my God, I hate Gen Z. Well,
- 22:30and that's so being proactive. And I think back
- 22:33to, I mean, still this way now, but early in
- 22:35my career, like waitressing, I was picking up
- 22:38trash and doing whatever and working at a amusement
- 22:40park. And I don't know if anyone ever told me
- 22:43to do that and that was just me, but it is funny
- 22:45to have to say for people like, okay, pay attention
- 22:48to what's going on around you and figure out
- 22:50how you can do so proactive versus like, don't
- 22:53do the minimum. And that's where I think people
- 22:55get themselves in trouble is it's just... doing
- 22:57the minimum and it's like, they're oblivious.
- 22:59And I don't know, are they distracted on their
- 23:02phones? Like what's the driver behind the obliviousness
- 23:06of them? I mean, again, I blame like the parents
- 23:10and I blame the schools that they're in because
- 23:13they've never gotten that piece of feedback or
- 23:17they've never gotten that tip of like, hey, put
- 23:21your phones away, put them in your pockets and
- 23:24look around you and be observant of and be self
- 23:28-aware of like how what you are doing in this
- 23:32environment is impacting other people. I think
- 23:35that's probably one of the biggest things that
- 23:36I actually don't talk a whole lot about is with
- 23:39the Gen Z is that they haven't really learned
- 23:43that their behaviors have. consequences. And
- 23:47so they don't know that like their own behaviors
- 23:51impact others. So if you're not showing up for
- 23:55work, because you're taking a mental health day,
- 23:58what impact does that have on the rest of the
- 24:01team and your coworkers because they've gentle
- 24:06parenting has tried to get rid of rewards and
- 24:09punishments of like, okay, we're not going to
- 24:11give them consequences and we're just going to
- 24:13let them do whatever it is that they feel like
- 24:15doing. Oh, that's super interesting. And how
- 24:19has technology played a role in all this? I mean,
- 24:21we always hear so much about our phones and the
- 24:23time, zoom scrolling and wasting and not being
- 24:25able to communicate in person. Like is, is technology
- 24:28any of this or is it really just the parents
- 24:30fault? No, I think technology is because It's
- 24:34so I always laugh working with Gen Z because
- 24:37they're like, I don't have any time. And I was
- 24:39like, bullshit, you don't have any time. I'm
- 24:42like, how many hours have you been scrolling
- 24:44on TikTok? And they're like seven. And I was
- 24:47like, exactly. You're scrolling seven hours in
- 24:50a day. What could you you could have freaking
- 24:52listened to an audio book in the amount of time
- 24:56that you are scrolling on social media like you
- 24:58could be learning valuable skills. instead of
- 25:04scrolling through TikTok or Instagram. Yeah,
- 25:09exactly. All of the rots, right? And so I think
- 25:13that's the thing, like technology, it's made
- 25:15it easier. for them to just go through the motions
- 25:21of scrolling right and not really paying attention
- 25:26and not noticing how long it's how much time
- 25:30it's costing them and they're just watching their
- 25:33life kind of they're not even watching it because
- 25:36watching someone else's life They're watching
- 25:38someone else's life and they're not living their
- 25:41own life I'm gonna do a post about this soon
- 25:44but the idea of like all of this New like twitch
- 25:48and like people watching other people play video
- 25:51games, which I think is so Weird like I remember
- 25:56like 10 years ago when a grad undergrad told
- 25:58me about this I was like that's weird and she's
- 26:01like no It's not any different than sports and
- 26:02I was like hold on now like it's so different
- 26:06from sports But I think like they're watching
- 26:08other people live lives instead of going out
- 26:11and living their own life Oh, that is so true.
- 26:15And again teenage girls and I get pissed because
- 26:19like they'll be sitting at the kitchen counter
- 26:22in the morning, eating breakfast, and they're
- 26:23both scrolling. They can't even take two seconds.
- 26:26They're eating and dropping cereal and fricking
- 26:30on their phone watching shit. And I get so mad.
- 26:33I'm like, you can't be present for five minutes.
- 26:37So clearly there's not gentle parenting in my
- 26:40house. That just proved that. But that's the
- 26:42part that it's like they're just never present.
- 26:44They're always occupied by their phone versus
- 26:47like, okay, let's focus on what's being on here.
- 26:49Maybe I'd realize I could. Well, maybe they wouldn't
- 26:51realize they could unload the dishwasher, but
- 26:53just being aware of what's happening and being
- 26:58proactive. And also, oh, by the way, like communicating
- 27:00person, you're both sitting there in your own
- 27:02little phone world. Like that drives me nuts.
- 27:04Yeah. And this is the environment that they've
- 27:07been raised in and their social skills. Like
- 27:09their ability to have spontaneous conversations
- 27:13is significantly decreased across the years.
- 27:18So they're like, why would I put... One of the
- 27:21challenges that I give a lot of college students
- 27:23is like, put your phone away and talk to a stranger.
- 27:26And they're like, I can't do that. And I was
- 27:29like, bullshit, you can't. See what happens.
- 27:32Whenever you're standing online somewhere, put
- 27:34your phone away. away and strike up a conversation
- 27:37with the person next to you. And they're like,
- 27:38oh, that sounds terrible. And I was like, no,
- 27:41that's awesome. Because you never know who you're
- 27:43going to meet. Oh, my God. I love that. And I've
- 27:46literally said that to my kids. I mean, put your
- 27:47freaking phone away and be present. What am I
- 27:49supposed to do? I'm like, talk to me. Be here.
- 27:52Talk to each other. Like, what the hell do you
- 27:54mean? What are you supposed to do? But again,
- 27:56that's the thought process, which is, and again.
- 27:58As adults, we're guilty of that at times too,
- 28:01the boredom of just, oh, here, I'm going to stop
- 28:03and pick up my phone. So we all need to get away
- 28:05from that. But I just think the impact from especially
- 28:07communication and relations standpoint is significant.
- 28:10So you can tell it pisses me off about my… So
- 28:14let's talk about parents. So we started off this
- 28:16conversation and clearly any issues with Gen
- 28:19Z are the parents' fault. So as a parent of a
- 28:22Gen Zer, what are we getting right and what…
- 28:25What do we need to do differently so we can stop
- 28:28the cycle of putting out these kids that are,
- 28:31I was going to say shit kids, the shit kids out
- 28:33in the world? Well, I think the big thing is,
- 28:37so what has happened is a lot of Gen Xers and
- 28:43millennials experienced militant parenting where
- 28:47it's like my way or the highway. If you're crying,
- 28:51you're like, I'll give you something to cry about.
- 28:54All of the Gen Xers and all of the Millennials
- 28:56were like, well, I'm not going to parent how
- 28:58I was parented. I'm never doing that. And so
- 29:01what happened was they swung completely to the
- 29:03other side to gentle parenting where they're
- 29:06like, we're going to validate all their emotions
- 29:08and their feelings and we're going to get rid
- 29:10of, you know, punishments and rewards and we're
- 29:12going to treat them as if they are equals and
- 29:15our friends. But what happened was they missed
- 29:18this whole beautiful middle ground called authoritative
- 29:21parenting, which is like high expectations within
- 29:25the context of the warm and fuzzies. And so I
- 29:29think what gentle parenting got right was bringing
- 29:32in more feelings. So yes, it is important to
- 29:35validate your child's feelings, but... It's also
- 29:39important to still make them do what it is that
- 29:42you're expecting them to do. So validate their
- 29:46emotions, but then also help them work through
- 29:49so that they can still behave in the way that
- 29:56they need to behave to meet expectations. Cool.
- 29:59I love that. And so as a parent, is there anything
- 30:03I should be more intentional about? building
- 30:06with them. I love that you're bringing in the
- 30:08emotions, but you're setting expectations. But
- 30:11is there anything else that I should make sure,
- 30:13again, 18 and 15 year old girls, that I'm supporting
- 30:16them with so they're productive? I think having
- 30:20conversations about what are your family values?
- 30:23What does the family hold dear? Really laying
- 30:28out what those expectations are. Do you want
- 30:31your children to be independent? Do you want
- 30:33your children to be academic? What are those
- 30:35values? What are those expectations? Kind of
- 30:38stick laying those out, let them know what they
- 30:41are, but then also course correcting it immediately
- 30:45when they're not, so you're giving consequences.
- 30:48Because like, for instance, this week, my seven
- 30:51year old decided that she was going to be a prankster,
- 30:53but she doesn't really know what pranking is.
- 30:57And so she dumped a whole like freaking, I don't
- 31:02even know, like a whole pitcher of water on her
- 31:06nine -year -old sister's bed. And she's like,
- 31:08how am I pranked? And my husband had to have
- 31:11the conversation because I was at work of like,
- 31:13no, no, this is not a prank. This is just mean.
- 31:16And so then I went to look at it later on the
- 31:18next day. I was like, hey, your consequence for
- 31:21this, like I get that you don't know the difference
- 31:23between, you know, pranking and mean, but you
- 31:26were still mean. I get that you didn't mean to
- 31:29be mean, but you were still mean. And so your
- 31:31consequence is going to be tonight when we are
- 31:34cleaning up, you have to help your sister clean
- 31:37her room in addition to cleaning your own room.
- 31:40And she's like, okay. And so like going in with
- 31:43those consequences and letting them know and
- 31:46having those conversations with them and really
- 31:48building a relationship with your kids. depending
- 31:52on what those values are again because my thing
- 31:54is it's like I want to still have a great relationship
- 31:57with my kids when they're having kids because
- 32:00I want to be taking care of their kids when they're
- 32:03having kids so that they can go out and build
- 32:05their careers. But in order to do that, you have
- 32:08to have relationships with them now. That makes
- 32:11sense. So that actually just made me think of
- 32:13this. So what is your prediction of what Gen
- 32:17Z will be like when they're parents? I hope Ugh,
- 32:21what's my prediction? Someone asked me about
- 32:23Gen Alpha the other day and I was like, ooh,
- 32:25I don't know what they're gonna be. I think they're
- 32:26gonna be better than Gen Z. But then Gen Z, I
- 32:30think if they're the ones that have not figured
- 32:33it out, I think they're just gonna continue to,
- 32:37they're gonna be the ones where their kids are
- 32:39going to have to parent them. And their kids
- 32:42are going to have to grow up a heck of a lot
- 32:45faster than, They then any will any child should
- 32:51and so I think we're actually going to have like
- 32:54the kids that Gen Z's are going to raise are
- 32:57going to be the They're going to be adaptable.
- 33:03They're going to be able they're going to be
- 33:04resourceful They're going to be able to figure
- 33:05it out, but I think at the end they're going
- 33:09to Burn themselves out because they don't know
- 33:12how to establish those boundaries because they've
- 33:15had to parent their parents for so long Oh, that's
- 33:18super interesting. Well, hopefully we can kind
- 33:20of like, I feel like the pendulum always swings,
- 33:23right? Like to your point about the Gen X and
- 33:25how we were parented to now. And it's like, just
- 33:28can we somewhere end in the middle here or like
- 33:30- Just go to authoritative parenting. I love
- 33:32it. And people are like, you should rebrand that.
- 33:35And I was like, it's just authoritative parenting.
- 33:37They're like, but it sounds so mean. I'm like,
- 33:40why? Because it has authority in it. And they're
- 33:42like, yes. And I'm like, being an authority figure
- 33:44is not - bad. No, it shouldn't be. And again,
- 33:49you're the parent, like we could have a whole
- 33:50other conversation about that. But you should
- 33:53be the authority because these dumb shits don't
- 33:56know what they're doing. Well, no, like there's
- 34:01a whole like there's a movement. of child -led
- 34:05parenting. And I was like, no, don't do it. That
- 34:10is up there with gentle parenting. That might
- 34:13actually be worse than gentle parenting, where
- 34:15you're going to let your kids, OK, three -year
- 34:18-old, what do you want to eat? Ice cream. OK,
- 34:20here's some ice cream for you. What kind of diet
- 34:23is that kid going to get? Oh, my goodness. Oh,
- 34:25we'd be broke, because all my kids would be doing
- 34:27is going out to eat and getting coffee and socializing.
- 34:31They wouldn't go to school. on a vacation all
- 34:33the time, maybe be one big party, be fun for
- 34:36a few minutes before you're poor. Broken, like
- 34:4075 pounds overweight. Exactly. Well, this is
- 34:45so awesome. We could talk about this all day.
- 34:47Any party words? We'll jump back to the managers,
- 34:50but just anything else for improving their environment
- 34:54and supporting Gen Z. think the big thing is
- 34:58like I know we've kind of talked about it before
- 35:00is like Reaching out and bringing in experts
- 35:03to help with them. Like you want it like workshops
- 35:07on professional development and personal development
- 35:11and just coaching because if you are bringing
- 35:14in experts It's going to make them better employees
- 35:18and it's going to make your life better and less
- 35:22stress because you're going to have adaptable
- 35:25employees. I love that. And if people want to
- 35:28find more information and connect with you, where
- 35:30can they do that? LinkedIn is probably the one
- 35:34that I'm on the most. I also have a YouTube channel
- 35:37and then my website is Andreadiematta .com. Love
- 35:43it. Thank you so much for being here. Thanks
- 35:45for having me. That was such an important conversation,
- 35:48and not just because I'm a mom of Gen Z -ers.
- 35:51But if Gen Z employees are getting hired and
- 35:53then fired at alarming rates, the answer can't
- 35:56just be, well, this generation's a problem. The
- 35:59better question is, what skills are missing?
- 36:01What expectations are unclear? And where are
- 36:03managers and parents accidentally making these
- 36:06things worse instead of better? Andrea's message
- 36:09is that support matters, but so do standards,
- 36:12resilience, communication, and personal responsibility.
- 36:15So whether you lead Gen Z, love a Gen Z -er or
- 36:19are raising one, this episode gives you a much
- 36:21better lens for what needs to change. If this
- 36:24conversation resonated, send it to a manager
- 36:26or parent who needs to hear it too. Thanks for
- 36:29listening to Loud and Lifted. See you next time.