Latest / Finding New Waters / When Families Can’t Get Through: Mental Health Interventions Explained with Evan Jarschauer

Transcript

When Families Can’t Get Through: Mental Health Interventions Explained with Evan Jarschauer · Finding New Waters

0:00
I help to really bridge the gap between the person who's in
0:03
crisis of mental health issues, the treatment providers who have
0:09
become more and more specializing in mental health
0:13
work and the need, the families issues.
0:18
And I bring it together with what I believe is a lot of
0:21
understanding, love, compassion, and also a proper firm backbone.
0:25
All right. Welcome back everybody to
0:27
another episode of Finding New Waters.
0:29
My name is Bea Reeves. I'm the Director of Business
0:31
Development here at New Waters Recovery in Raleigh, sitting
0:34
here with our CEO, Justin McClendon.
0:37
Very special guest today, Mr. Evan Jarshower.
0:40
Welcome, Evan. Thanks for being on.
0:42
Thank you for being here. So I'll be, to be frank, Evan
0:46
and I don't have a long history. We actually met about two days
0:49
ago, three days ago at a conference in Chicago, the
0:52
Association of Intervention Specialist Conference.
0:56
And it's a great conference. I'm very honored to be a part of
0:59
it. And I just got to talking to
1:01
Evan during a break at a table and I was just really interested
1:06
in what he does because we at New Waters and I think just the
1:10
general public, the idea of an intervention.
1:14
An intervention is, is what they've seen on TV, maybe in a
1:17
movie of the, you know, a sun surprise.
1:21
We're all gathered. You've been drinking, you've
1:23
been doing drugs, you're ruining your life.
1:25
You know, here's this opportunity to go.
1:26
And but what a lot of people don't know about is the mental
1:29
health interventions. And that's really why I wanted
1:31
to have you on. So I'm just going to let you
1:32
kind of talk about what you do for a minute and go from there.
1:36
Yeah. Thank you.
1:38
Once again. Thank you all for having me.
1:39
I appreciate the opportunity, absolutely.
1:42
So I specialize in mental health interventions.
1:48
So doesn't mean that the person I'm going to help doesn't
1:52
necessarily have a substance abuse issue as well.
1:54
But typically my clients are people that are battling
1:59
symptoms of bipolar disorder, PTSD, thought disorders.
2:06
They're not getting out of bed or they're, they're in the
2:11
hospital, they're on the streets, they're, you know, in
2:15
the casino, a bar, wherever. And families have tried very
2:20
hard to get their loved one to agree to get some help,
2:23
acknowledge there's a problem. And I'm called in when it's
2:27
pretty evident that people are not getting through or the
2:31
message isn't being able to be received.
2:34
And I specialize in the mental health intervention, which has
2:39
really been my, my lane or, you know, going on 2 decades here of
2:44
helping people get in treatment, work with families that have
2:50
tried very, very diligently. Good families have tried very,
2:53
very hard to even work with the system.
2:56
And that's the other challenging thing with the mental health
2:58
intervention where whereas you may have somebody who presents
3:03
with a drug or alcohol problem and they may be using or
3:07
drinking daily or the binges may be quite severe.
3:11
But in many cases with the mental health intervention,
3:15
often times is the case that after a while, many people have
3:21
the ability to manage or at least turn on and turn off the
3:26
symptomology when push comes to shove, when law enforcement
3:30
shows up or when the family gets together.
3:33
So I helped to really bridge the gap between the person who's in
3:37
crisis with mental health issues, the treatment providers
3:41
who have become more and more specializing in mental health
3:46
work and the need, the families, the issues.
3:51
And I bring it together with what I believe is a lot of
3:54
understanding, love, compassion, and also a proper firm backbone.
4:01
When I say that it's because you really can't throw someone with
4:06
severe bipolar on the street. Can't do that.
4:10
You have to find an appropriate way to manage a very loving,
4:16
effective, healthy mental health bottom, but in a very humane, in
4:23
caring, understanding way. And that's pretty.
4:27
And I'm also, I happen to also be a licensed psychotherapist
4:32
and in multiple states. And I think that's really helped
4:36
give me, plus I've had my own mental health issues and my own
4:40
addiction issues. And I think all that stuff used
4:43
together has really provided me the, the gift of being able to
4:49
join people in their experience, the families, the individuals
4:53
and having worked in the industry, the, the programs and
4:57
their challenges and trying to get that person on the phone or
5:01
get them to come in or get them to stay.
5:03
And so, you know, that's what I've pretty much have been doing
5:06
for like the last two decades now and with my organization,
5:13
Behavioral Health Solutions. So that's pretty much what I do.
5:17
And, you know, I try to do the best I can to help a lot of
5:20
families. Love it.
5:21
Well, one thing I wanted to follow up, you mentioned casino,
5:24
the casino floor and reading about you, I saw that you that's
5:27
something you know mentioned as part of what you do.
5:29
What does that look like? Trying to get somebody literally
5:32
out of a casino with a gambling addiction?
5:34
Well, I've had, I've had. So I've, I've done a lot.
5:37
I'm not going to give you a number, but it's a lot.
5:39
It's a lot, a lot of cases over all the years.
5:42
And I do see trends and for sure there is an uptick in compulsive
5:51
behavior interventions, especially with regard to both
5:55
online or gaming and gambling, right?
5:59
And there there's a lot of interconnectedness with those
6:03
too. But but absolutely, I've been in
6:08
multiple casinos with people that are that are there doing
6:14
their thing. And you know, it's about helping
6:17
get them off the floor with a lot of love and understanding.
6:22
And sometimes it's working with actually working with the casino
6:27
management to help support that and doing it and hopefully in
6:32
the most dignified, loving way. It's becoming more challenging
6:35
now because of now all the online gaming, all the gambling
6:40
that now you can do online. And so it's a very delicate
6:44
conversation because people who have the right to gamble online,
6:53
the challenge that it's, it's it's creating is it's really
6:57
making even that much more difficult to to see what's
7:00
happening because instead of somebody having to go to a
7:03
casino and gamble, right, Go to Las Vegas, go to the Hard Rock.
7:09
No disrespect to the Hard Rock, but that's where people go to
7:13
gamble, go to different casinos throughout the country in the
7:18
world. But now it is much easier to get
7:23
online and just put your credit card down or link up to your
7:27
bank account and just start to, you know, 2:00 in the morning
7:31
whenever, when the kids go to sleep, when the wife is asleep
7:34
and, or just what you finish your, your final exams and start
7:41
gambling. So I've seen more and more of
7:44
those cases as well. And it's in the, IT is very
7:48
challenging because to the naked eye, that person may appear or
7:55
they may say, I'm not drinking, I'm not drugging, right?
8:00
You don't see me falling down South.
8:03
For all intents and purposes, Evan, or whatever your name is,
8:07
I would ask that you leave me and my family alone.
8:12
And again, they're very often there's also a correlation
8:15
between level of intelligence as well.
8:17
I found that sometimes the most challenging cases, whether it be
8:22
mental health or impulsive gambling or gaming treatment,
8:25
substance abuse, oftentimes there's a direct correlation
8:28
between level of intelligence and challenge in trying to work
8:33
through their ability to defend their point.
8:36
Whether it's my Second Amendment, First Amendment,
8:39
whatever amendment right to do what I'm going to do to what's
8:45
your degree, what's your experience, you know, And so
8:51
I've found that my world has exploded with the mental health
8:59
issues, gaming, gambling, in conjunction with a whole bunch
9:06
of other substance abuse issues as well.
9:09
But I've seen a definite uptick for sure.
9:13
Evan, I'm curious and I know there's probably not.
9:14
I was. Afraid you would be.
9:15
I was afraid of that. OK.
9:19
I'm sure there's not a straightforward or
9:21
one-size-fits-all answer for this, but I'm wondering,
9:23
especially with the gambling stuff, I'm thinking about you
9:25
going into these casinos and, you know, and doing the
9:28
intervention, which I'm sure I'm assuming the first part is, like
9:30
you said, literally trying to get them to leave the casino.
9:33
But what is the, if there is a typical, like, where do you go
9:36
from there, right? Like if you get them to
9:38
successfully leave, is it, you know, treatment?
9:42
Is it like, OK, now we're going to build a team around you?
9:44
Like what is that part? Well, I want to go back just I'm
9:48
going to, I'm going to give, I'm going to give something
9:51
definitely for those that are interventionists that do do
9:55
mental health interventions or compulsive gaming or gambling
9:58
interventions, definitely connect with casino management
10:06
before you engage on their property.
10:11
And I share that because I want to just like I'm not the only
10:15
person in the whole wide world that does this.
10:17
I've been doing it a long time. But I'm just sharing one thing
10:20
that I think is real important that wherever you are and
10:23
whatever environment you're in, whether you're in, whether
10:27
you're in a brothel or whether you're in a casino or whatever
10:32
business you may be going into to help somebody, always check
10:39
with the try to check and try to work with that establishment.
10:44
Because I've found that oftentimes is the case that
10:47
people in general want to see you succeed in getting that
10:51
person help. And that's primary.
10:53
And secondarily, they don't want their business to be somehow,
10:58
you know, connected with not trying to help people that are
11:03
in price. So I share that with you to
11:05
share on to anyone that might be watching that and I'll give you
11:08
an example. So, you know, if I'm in a major
11:12
casino in Las Vegas, I found that up to the corporate level,
11:18
they will that's happened where they would provide an actual
11:22
suite for the meeting to occur. That's great when it's handled
11:28
with in a respectful manner, understanding, compassionate,
11:34
you know, to try and, and I think that that has I I'm not
11:38
gonna I can't get into the details of it because then I
11:40
just can't do that. But I've seen a lot of openness
11:44
and welcoming in in that. Now to the second to the to your
11:50
question, what do you do right, 'cause I just shared a little
11:54
tidbit of how I would encourage anyone that's doing this work to
11:58
approach it right. And maybe you want to also get
12:05
a, a room at that hotel too. It's a good thing to do because
12:08
then you're actually a registered guest and let me move
12:12
on. There you go.
12:13
With that said, I think that it's not a cookie cutter answer.
12:20
They're they're not a plethora of programs to choose from.
12:28
So I think and it is a it is becoming more of a of a trend,
12:33
an uptick trend. So I think it's really about
12:37
working collaboratively with the family, with other providers to
12:43
find the program that's going to be the best fit.
12:46
And sometimes the program that has specific gambling track may
12:52
not necessarily be the best overall and sometimes it may.
12:56
So if you have that current going care occurring substance
13:00
abuse, something happening or the person has severe symptoms
13:06
of bipolar and in their manic phase, that's when they're going
13:10
out to the to the casinos. That's when they're or that's
13:12
when they're they're using the Galaxy gas.
13:15
It's a whole nother conversation, right.
13:20
So it's really about trying to get collateral information on
13:25
the front end, having when. So when you go into the case,
13:29
it's kind of like a good lawyer, good lawyer.
13:32
And I'm not a lawyer and we all love lawyers.
13:34
Right, right, right. It's that when you go into it,
13:41
you've already done a lot of the background.
13:43
So for me, it's already having worked with the family, looking
13:47
at the options and trying to find the one that will.
13:51
We're not going to get the phone call.
13:54
Hopefully we're not going to get the phone call.
13:55
No, Rebecca or Steven is in the wrong place.
14:00
We want to find the one that will give us a good
14:03
understanding of this is the one, no matter what direction it
14:06
goes in, can handle what a dual diagnosis.
14:09
What's a unit diagnosis, dual diagnosis, Try diagnosis, quad
14:14
diagnosis where there's even a medical issue as well and that's
14:18
impairing their judgement. They're using, they've got a
14:21
personality disorder and they're gambling.
14:24
There's a whole bunch of variations, but I think it's
14:28
really trying to find the one, the options that will fit most
14:32
appropriately for that individual and then having
14:37
contingency plans lined up on the back end.
14:40
So you're right, it's not a, there's no cookie cutter answer
14:43
and you have to be very, very careful on looking at it from a
14:47
more holistic, broader, broader scope.
14:51
You got a follow up question that's specific to a gambling
14:55
intervention. So with the substance use
14:58
disorder intervention, it's always best if possible to see
15:04
the potential client when that person is not drunk, high
15:09
feeling great, kind of get get the person while you know he's
15:13
down licking his wounds, hopefully around a moment of
15:16
clarity. With gambling, do you try to
15:20
time it where the person has just lost a bunch or even or
15:24
just just won a bunch? I mean, is there any kind of
15:27
strategy there you could talk about?
15:29
Yeah, you know, I don't. I don't know if it's about being
15:38
able to work with somebody when they're not I or when they're
15:42
not using or when they're not on an on a winning streak.
15:48
I think it's about when, at least from my perspective, it's
15:55
when the people and I'm going to reverse engineer the answer.
15:58
The only, only reason I can do that is because I've been doing
16:00
this forever. So I don't know.
16:01
I cannot do Sheetrock. I can't do stuff go work.
16:06
I can barely get my clothes right and all that stuff, but I
16:09
can, I can do this. I can do this.
16:14
I think that it's really from my experience, it's when the people
16:19
that surround that individual, when they're ready, when the
16:23
people that are concerned, when they're ready because more than
16:27
likely your loved one who has been in crisis for months,
16:34
years, decades, they're ready. It's like there's there's no,
16:40
there's no, it's like having a loved one with some type of
16:44
terrible disease, but they're but they're not showing symptoms
16:49
at this moment or they are showing symptoms.
16:53
It's let's get them help. That's it.
16:55
Let's get them the help that they need.
16:57
But if it was that disease, you wouldn't be waiting.
17:02
You wouldn't even be processing when is the right time.
17:05
You would just be going in and you would just be let's do this.
17:09
So for me, it's really about when the people that are
17:14
surround that individual, when they're ready, I'm ready.
17:19
I don't mean to be dramatic about it, but that's just not
17:22
the way it is for me, at least my orientation.
17:23
That's a, that's a great way to explain it because, yeah, with
17:27
a, with any other disease, people wouldn't be sitting
17:29
around waiting to see, you know, when this person is going to be
17:33
more receptive. It's like, hey, let's, we got to
17:35
nip this in the bud. Absolutely, absolutely.
17:39
And I live by that, you know, but it's, but at the same time,
17:43
it's also being delicate to the mind of the client as well,
17:48
because you never want someone to feel like, oh, you're just
17:50
trying to make it happen. You're just trying to no, this
17:52
is, you're coming to me because this has been gone for a long
17:54
time. Let's let's work together and do
17:57
this in a very respectful, dignified, supportive, loving,
18:00
firm way that will also give us the greatest traction on the
18:04
back end. I was also, you know, in reading
18:07
about what you do. I'd be remiss, or will we be
18:10
remiss if we didn't ask about your work on?
18:13
You've done some TV work, and I kind of wanted to hear about
18:16
that. It mentions Keeping It With the
18:18
Kardashians, Shahs of the Sunset Strip.
18:20
So yeah, tell us what you can about how you've been involved
18:22
in television. Yeah.
18:25
So I will say this that I've met a lot of great intervention
18:32
counselors through the years at the conference where you're at.
18:34
There were some amazing people there, right.
18:36
I think being able to get the message out and be able to get
18:44
published, get, you know, get, get out there with television or
18:49
in the news, I think all that stuff it it really does help.
18:54
And if you do it right, if you do it in a, in a, in a
18:58
respectful, and I keep using this language, respectful,
19:01
compassionate, understanding of family collective oriented way,
19:08
then you kind of demystify the concept of like you initially
19:12
talked about how things happen on this.
19:14
It's going to be on the street, It's going to be like, you know,
19:17
out of control. And so now how that's helped me
19:24
or how that's a help it it's, it really does has helped other
19:28
families be able to say, OK, he's work with these people,
19:31
he's work with that people. But that just scratches the
19:35
surface of the families that I've I've worked with that you
19:38
know, that that you might say are pretty well known and all
19:43
that. I will say I'm, I will always be
19:49
very appreciative. Very like, for example, this
19:52
podcast we're doing now, right? So I look at this podcast that
19:56
we're doing that you're doing with new Waters, right?
20:03
I look at this, I think you can appreciate this.
20:06
I look at this podcast. In the same light, when I was
20:11
standing in front of the Kardashians house in Calabasas
20:15
and I'm miked up and they tell me, the producer says to me, all
20:21
right, so Kim's struggling right now because, and this is all
20:25
televised, so this is all in the public domain.
20:27
That's the only reason I can talk about, right?
20:29
There's a whole bunch of other stuff in other cases and other
20:32
issues that would just, I would just impossible.
20:35
It's inappropriate. But I can share this only
20:37
because this is the puppet. Kim's going.
20:39
She's struggling. It's been a very challenging
20:41
time for her. And now because she's got, she's
20:44
doing very well, the family's concerned about the spending.
20:49
Now. There's a whole bunch of twists
20:51
and turns and how it all plays out.
20:54
But for me, as I'm doing this podcast with you, I look at it
20:59
in the same light as whether you get 500 or 1000 visitors, there
21:06
were people to watch this views or something where I'm doing
21:10
something where millions and millions of people are going to
21:14
be like looking at it. I look at it the same way
21:18
because the reality is for me, and I think you guys are in the
21:20
same light, that if you could just touch one family, if you
21:25
could just connect with one family that's struggling,
21:28
whether it's gambling or shopping or mood dysregulation.
21:35
In other words, people are having inability to, they're
21:39
unable to control their moods. Maybe they just had a baby and
21:42
now mom doesn't want to get out of bed, which is having really
21:45
scary thoughts. Or dad was in the military or in
21:49
the police, in the police or the fire department and is having
21:51
some traumatic stuff. Or just the person that is at
21:55
work and is feeling that they are just disenfranchised,
21:59
disconnected, battling severe symptoms of depression.
22:02
The person, you have no idea. I was just watching this thing,
22:07
Rick Springfield, you know, the singer from the 80s, Jessie's
22:09
girl. And it was interesting how he's
22:11
still 70s, like 74 or whatever. He's in the 70s and he's still
22:15
out there pumping it away. And he talks about how the music
22:19
helps him with his depression and he's standing up there.
22:23
You look at him like this guy's in a phenomenal shape, must have
22:27
had an amazing life, but he's battling.
22:29
You look at Anthony Bourdain, the guy who had that TV show on
22:32
cooking, and he's traveling around the world eating the best
22:35
food but didn't want to live. So for me, you know, when I get
22:41
that question, I'm extremely grateful.
22:45
I'm as grateful to Chris and the rest of the family that brought
22:54
me in. And at that time it was with
22:57
Ryan Seacrest Productions and how somehow I interconnected in
23:03
that world, OK, And I got to leave it like that.
23:07
But I'm just as grateful for that opportunity and those
23:10
people that I didn't mean to name drop, but for sure gave me
23:15
an opportunity to be out there and like that as I am with you
23:19
guys, because I firmly believe that, you know, this, the work
23:24
that I do, I like I said, I don't do any Sheetrock.
23:28
I don't do any, you know, I don't do any, I don't flip any
23:31
houses on the side. And I think that's a great thing
23:32
to be able to do. But I'm all mental health
23:37
interventions all day all over the country.
23:42
You know, that's what I do. It's who I am.
23:45
And so for that reason, I look at those opportunities as much
23:50
as an opportunity to be with you guys.
23:52
It's it's the same thing. Let me finish it up with this.
23:55
It's the same thing when I have somebody who the family gets
24:01
together to bring me in to pay for my services, right?
24:04
And sometimes I do have the senator's son, right?
24:09
But I treat everybody and I tell, I tell the family even
24:12
when they're struggling. And we try to work out different
24:14
plans to make things work. Your son or your wife or your
24:17
daughter or your whomever is the senator's son, period.
24:22
That's how you got to look at. So for that reason, I take this,
24:25
this engagement with you in the same light you might be.
24:33
You might as well be, you know, Kim, right, or Kanye or whoever,
24:40
you know, that's the way I look at it.
24:42
And I have to think like that when you're working with whether
24:46
it's a podcast or whether it's a family.
24:49
And so for that reason, I believe that it's not it's
24:53
gotten traction and fortunately people have reached out and
24:57
said, would you like to, could you comment on this?
24:58
Would you do that? And if it's appropriate, I'll do
25:01
it. If it's not appropriate, I'll
25:03
pass. So I felt for some reason be I
25:07
felt you were appropriate. Well.
25:10
Thank you and thank you for saying that.
25:11
I, I, I, I can't tell you how much I love that answer.
25:16
You know, we're sitting here at our at our podcast studio, which
25:19
is beautiful. Looks nice by the way.
25:23
Yeah. Looks cool, he does good work.
25:26
Yeah, Solomon, our producer. Is the man but I got here a
25:29
little early and I'm sitting in the car parked and I do this for
25:32
every time before we record podcasts and every time before I
25:35
speak at a meeting. I just pray to help just one
25:37
person and that's exactly what you just said.
25:39
And I love that you put it in those, you know, that wide range
25:42
of, you know, however many people hear or see this compared
25:45
to the millions of people who watch the the Kardashians, It's
25:49
all about helping that one person.
25:51
So thank you. Yeah.
25:54
Yeah, if we could just reduce the stigma just a little bit
25:56
more, if we could, you know, get get things in front of people to
25:59
where they have better access or willingness to access care, then
26:03
it's anything that we do is all worth it, right?
26:05
Yeah, absolutely. Well, what you know, we're, we
26:08
always want to give everybody the opportunity just to talk
26:11
about how our listeners and our viewers and our audience in
26:14
general can find you. Evan, how do, how do we do that?
26:18
Yeah. So a simple way would be to go
26:22
to the my website, which is Behavioral help.com.
26:26
Now I'm going to just share this with you real quick, but
26:29
Behavioral health.com was for sale at $65,000, but I couldn't
26:34
afford that. Now Behavioral help was about
26:37
1200 and I splurged. So it's Behavioral help.com,
26:42
still good. And so it's Behavioral
26:44
health.com. That's my website.
26:46
Especially for somebody who says he doesn't flip houses on the
26:49
side, you could easily flip that domain.
26:51
Yeah, I'm not flipping it anywhere.
26:52
I'm going to flip it. I'm going to keep it.
26:54
I'm I'm going to. I'm going to flip and keep it.
26:56
That's what. There you go.
26:58
Yeah. Well, Evan, I will wind it up
27:01
here. I just cannot thank you enough
27:03
for being on here. I'm just so glad that we we had
27:05
that chance encounter sitting there eating whatever that was
27:09
in our little break. And if you.
27:11
Think there was a chance encounter?
27:12
That's cool. You know, yeah.
27:15
Well, you know, I love that somebody put you up to it, I'm
27:18
sure. But we we.
27:20
Thank you so much. And thank you, Evan.
27:22
I just want to, you know, I'm just so glad you're here.
27:24
Thank you, Justin. And thank you, Solomon.
27:26
Yes, Sir. Have a great day.
27:27
Talk to you soon. Thank you.
27:28
If you liked what you heard today or just want to know more,
27:31
give us a call on 9196708119 or visit us at
27:36
newwatersrecovery.com. Thank you.