A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04
As a service design professional, what is your primary role...!?
Are you the host who sets the table for collaboration and creates a safe space for everyone?
Or are you maybe a trusted advisor, working quietly behind the scenes to help stakeholders make better decisions?
Well, what if the answer is... both?
This tension between hosting and advising is at the heart of the latest Inside Service Design episode, in which we explore the real, unpolished practice of driving change from within organizations.
In this episode, we have a great conversation with two seasoned professionals, Seth Campbell…
The skinny
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