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118: The Dark Side of Artificial Harmony in the Workplace
In this episode, Andrea explores what he calls ‘artificial harmony’ and its impact on organisations. He discusses why fake harmony impacts a company and team negatively and talks about how to instead create an environment that thrives on constructive conflict.
KEY TAKEAWAYS
Artificial harmony is convenient for senior staff and leaders, it creates the illusion that people are happy
If there is only artificial harmony then it isn’t easy or comfortable to have honest conversations
The best results happen when there is proactive and useful ‘conflict’ leading to discussions, ideas and solutions…
The skinny
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