Latest / Business of Tech: Daily MSP News & IT Services Analysis

Consumption Billing for MSPs: Rising Cloud Bills Create a Cost Play — Business of Tech Lounge with TC Doyle
Host Dave Sobel dives into the evolving landscape of cloud pricing and AI models, highlighting the significant shifts that are reshaping customer expectations. With rising cloud costs becoming a pressing concern for many organizations, Sobel discusses a report indicating that over a third of companies feel their transition to the cloud has not delivered the promised cost-effectiveness, while more than half are experiencing increasing bills. This backdrop sets the stage for a conversation about innovative pricing models, such as Zendesk's new AI pay-for-performance strategy, which charges…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.