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Property Management Masterclass Episode 4: Guest communication
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Property Management Masterclass is a six-part special brought to you by Holiday Cottage Handbook and Your AirHost.
Hosted by Holiday Cottage Handbook's James Varley and featuring Your AirHost Co-Founder, Stefan Hoffelner, the series contains a vast range of expert tips to help short-term rental hosts and property managers build successful and sustainable businesses.
Episode 4 focuses on guest communication.
2:01 Communicate as soon as the guest books
2:21 Find out information about the guest
3:20 Send clear and concise check-in instructions
4:11 Respond quickly (within an hour…
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