Latest / Omni Talk Retail / Automation, Software Upgrades, and AI-Driven Logistics | TGW Insights from Manifest 2025
Transcript
- 0:00Hello,
- 0:00everyone.
- 0:00This
- 0:00is
- 0:01omnitalk
- 0:01Retail.
- 0:01I'm
- 0:02Chris
- 0:02Walton.
- 0:02And
- 0:02I'm
- 0:03Anne
- 0:03Mazinga.
- 0:03And
- 0:04we
- 0:04are
- 0:04coming
- 0:04to
- 0:04you
- 0:04live
- 0:05from
- 0:05the
- 0:05Manifest
- 0:06Future
- 0:07of
- 0:07Logistics
- 0:07conference
- 0:08in
- 0:08Las
- 0:09Vegas.
- 0:09I
- 0:09can
- 0:10feel
- 0:10the
- 0:10future,
- 0:10Ann.
- 0:10I
- 0:10don't
- 0:11know
- 0:11about
- 0:11you.
- 0:12We
- 0:12want
- 0:13to
- 0:13give
- 0:13the
- 0:13total
- 0:13future
- 0:14or
- 0:14just
- 0:15the
- 0:15future
- 0:15of
- 0:15everything,
- 0:16Anne,
- 0:16but
- 0:16it
- 0:16always
- 0:17starts
- 0:17and
- 0:17ends
- 0:18with
- 0:18logistics.
- 0:19And
- 0:19before
- 0:20we
- 0:20get
- 0:20started,
- 0:20I
- 0:20want
- 0:20to
- 0:20give
- 0:20a
- 0:20big
- 0:21shout
- 0:21out
- 0:21to
- 0:21our
- 0:21sponsor
- 0:22and
- 0:22to
- 0:23TGW
- 0:23Logistics
- 0:24for
- 0:24making
- 0:25our
- 0:25coverage
- 0:25here
- 0:26at
- 0:26the
- 0:26show
- 0:26possible.
- 0:27Revolutionize
- 0:28your
- 0:29supply
- 0:29chain
- 0:29with
- 0:29TGW
- 0:30Logistics.
- 0:31Their
- 0:32expertise
- 0:32tailor
- 0:33their
- 0:33experts.
- 0:34Excuse
- 0:34me.
- 0:34Their
- 0:35experts
- 0:35tailor
- 0:35warehouse
- 0:36automation
- 0:37solutions
- 0:37to
- 0:37your
- 0:37needs,
- 0:38ensuring
- 0:39you
- 0:39have
- 0:39the
- 0:39edge.
- 0:40Work
- 0:40with
- 0:40TGW
- 0:41before
- 0:41your
- 0:42competition
- 0:43does.
- 0:43Love
- 0:43that.
- 0:44Discover
- 0:44more@tgwgroup.com
- 0:48all
- 0:48right,
- 0:48and
- 0:48kicking
- 0:49it
- 0:49off
- 0:49today
- 0:49with
- 0:50us
- 0:50is
- 0:51one
- 0:51of
- 0:51our
- 0:52sponsors,
- 0:53a
- 0:53representative
- 0:53from
- 0:53our
- 0:54sponsors,
- 0:54I
- 0:54should
- 0:54say,
- 0:55Blake
- 0:55Neal.
- 0:55And
- 0:55Blake
- 0:56is
- 0:56the
- 0:56Director
- 0:56of
- 0:56Business
- 0:57Development
- 0:57at
- 0:58tgw.
- 0:59Blake,
- 0:59welcome
- 0:59to
- 0:59Army
- 1:00Talk,
- 1:00and
- 1:00thanks
- 1:00for
- 1:00being
- 1:01at
- 1:01Manifest.
- 1:01Can
- 1:02you
- 1:02feel
- 1:02the
- 1:02future?
- 1:02I
- 1:03can.
- 1:03Still
- 1:03getting
- 1:04over
- 1:04the
- 1:04jet
- 1:04lag,
- 1:04but
- 1:05doing
- 1:05all
- 1:05right.
- 1:05Yeah.
- 1:06Because
- 1:06you
- 1:06were
- 1:06in
- 1:07the
- 1:07future
- 1:07yesterday,
- 1:08right?
- 1:08Essentially.
- 1:08I
- 1:08guess
- 1:09you
- 1:09could
- 1:09look
- 1:09at
- 1:09that
- 1:09way.
- 1:11Not
- 1:11just
- 1:11a
- 1:12futurist,
- 1:12but
- 1:12a
- 1:12time
- 1:13traveler
- 1:13as
- 1:13well.
- 1:14Well,
- 1:15let's
- 1:15start
- 1:15out
- 1:15by
- 1:16just
- 1:16getting
- 1:16to
- 1:16know
- 1:17you
- 1:17a
- 1:17little
- 1:17bit.
- 1:17Give
- 1:18us
- 1:18a
- 1:18little
- 1:18bit
- 1:18of
- 1:18your
- 1:18background,
- 1:19your
- 1:19role,
- 1:19and
- 1:20then
- 1:20take
- 1:20us
- 1:21into
- 1:21kind
- 1:21of
- 1:21TGW
- 1:22and
- 1:22what
- 1:22TGW
- 1:23does.
- 1:23So
- 1:23I've
- 1:23been
- 1:24in
- 1:24the
- 1:24material
- 1:25handling
- 1:25industry
- 1:25for
- 1:26about
- 1:26nine
- 1:26years
- 1:27now.
- 1:27Spent
- 1:28years
- 1:28in
- 1:28the
- 1:29airport
- 1:29baggage
- 1:29handling
- 1:30world
- 1:30and
- 1:31then
- 1:31moved
- 1:31into
- 1:32warehouse
- 1:32automation,
- 1:33which
- 1:33has
- 1:33been
- 1:34fun.
- 1:34Really?
- 1:35Yes.
- 1:36Tell
- 1:36us
- 1:36more.
- 1:37I've
- 1:37not
- 1:38met
- 1:38someone
- 1:38in
- 1:38the
- 1:38airport
- 1:39baggage
- 1:39hand.
- 1:39I
- 1:40will
- 1:40tell
- 1:40you,
- 1:40I
- 1:40did
- 1:40not
- 1:40lose
- 1:41your
- 1:41bag,
- 1:41if
- 1:42that's
- 1:42your
- 1:42next
- 1:42question.
- 1:44What
- 1:44did
- 1:44you
- 1:44do
- 1:44in
- 1:45that
- 1:45industry?
- 1:45I
- 1:46did
- 1:46everything
- 1:46from
- 1:47pricing
- 1:47jobs
- 1:48to
- 1:48designing
- 1:48systems
- 1:49and
- 1:49then
- 1:49got
- 1:49into
- 1:49sales.
- 1:50Okay,
- 1:50okay.
- 1:51Did
- 1:51you
- 1:51ever
- 1:51work
- 1:52the
- 1:52baggage
- 1:52line?
- 1:53I
- 1:54got
- 1:54close
- 1:54a
- 1:54couple
- 1:54of
- 1:54times.
- 1:55Okay,
- 1:55got
- 1:55it,
- 1:55got
- 1:55it.
- 1:55During
- 1:56some
- 1:56startups,
- 1:57there
- 1:58was
- 1:58a
- 1:58couple
- 1:58moments,
- 1:58but
- 1:59no,
- 1:59interesting.
- 2:00All
- 2:00right,
- 2:00cool.
- 2:01That's
- 2:01crazy.
- 2:01Okay,
- 2:02well,
- 2:02now
- 2:02what
- 2:02are
- 2:02you
- 2:02doing
- 2:03at
- 2:03tgw?
- 2:03So
- 2:03now
- 2:04I'm
- 2:04a
- 2:04director
- 2:05of
- 2:05business
- 2:05development
- 2:06and
- 2:07my
- 2:07role
- 2:07is
- 2:07to
- 2:08work
- 2:09with
- 2:09new
- 2:09clients
- 2:09and
- 2:09existing
- 2:10ones
- 2:10to
- 2:10talk
- 2:10to
- 2:11them
- 2:11about
- 2:11what
- 2:11their
- 2:12plans
- 2:12look
- 2:12like
- 2:12in
- 2:12the
- 2:13future
- 2:13and
- 2:13where
- 2:13we
- 2:13can
- 2:14help
- 2:14assist
- 2:14them
- 2:15with
- 2:15automation,
- 2:16whether
- 2:16it's
- 2:17robotics
- 2:17or
- 2:18lifetime
- 2:18services,
- 2:19wherever
- 2:20we
- 2:20can
- 2:20help.
- 2:20And
- 2:21take
- 2:21us
- 2:21into
- 2:21a
- 2:21little
- 2:22bit
- 2:22about
- 2:22what
- 2:22is
- 2:22all,
- 2:23what
- 2:23TGW
- 2:24does,
- 2:24like,
- 2:24what's.
- 2:25What's
- 2:25under
- 2:25that
- 2:25Umbrella
- 2:26and
- 2:26what,
- 2:26what
- 2:27you're
- 2:27helping
- 2:27clients
- 2:28with.
- 2:28Potential
- 2:28clients.
- 2:29So
- 2:29we
- 2:29are
- 2:30a
- 2:30manufacturer
- 2:31of
- 2:31automation
- 2:32equipment
- 2:32and
- 2:33we're
- 2:33also
- 2:33an
- 2:33integrator.
- 2:34So
- 2:34we
- 2:35do
- 2:35everything
- 2:35from
- 2:36the
- 2:36design,
- 2:36the
- 2:37manufacturing,
- 2:37implementation,
- 2:38and
- 2:39then
- 2:39we'll
- 2:39do.
- 2:39We
- 2:39have
- 2:40a
- 2:40full
- 2:40service
- 2:40package.
- 2:41Our,
- 2:41our
- 2:41team
- 2:42can
- 2:42go
- 2:42on
- 2:42site,
- 2:42they'll
- 2:42maintain
- 2:43the
- 2:43system,
- 2:43operate
- 2:44it,
- 2:44anything
- 2:45a
- 2:45client
- 2:45needs.
- 2:47So
- 2:47I
- 2:47think
- 2:47what
- 2:47kind
- 2:48of
- 2:48makes
- 2:48us
- 2:48special
- 2:49is
- 2:49we
- 2:49are
- 2:49a,
- 2:50we're
- 2:50an
- 2:50Austrian
- 2:51based
- 2:51company.
- 2:51Our
- 2:52headquarters
- 2:52in
- 2:52the
- 2:52US
- 2:53is
- 2:53in
- 2:53Grand
- 2:53Rapids,
- 2:54Michigan.
- 2:55And
- 2:56what
- 2:56I
- 2:56like
- 2:56to
- 2:56say
- 2:56is
- 2:56we're,
- 2:57we
- 2:58have
- 2:58a
- 2:58small
- 2:58company
- 2:59feel,
- 2:59but
- 3:00with
- 3:00a
- 3:00large
- 3:01company
- 3:01resources.
- 3:02Okay.
- 3:02So
- 3:03our
- 3:03team
- 3:03really
- 3:03likes
- 3:03to
- 3:04dig
- 3:04in
- 3:04and
- 3:04figure
- 3:04out
- 3:04what
- 3:04it
- 3:05is
- 3:05that
- 3:05a
- 3:05customer
- 3:06needs
- 3:06and
- 3:07what
- 3:07they're
- 3:07trying
- 3:07to
- 3:07attain.
- 3:08And
- 3:08that
- 3:08kind
- 3:09of
- 3:09gets
- 3:09us
- 3:09going.
- 3:10So
- 3:10that
- 3:10the
- 3:10tagline
- 3:11was
- 3:11really
- 3:11great.
- 3:11It
- 3:11said,
- 3:12work
- 3:12with
- 3:12us
- 3:12before
- 3:13your
- 3:13competition
- 3:14does.
- 3:14What
- 3:14is
- 3:15the
- 3:15secret
- 3:15sauce
- 3:15that
- 3:15you
- 3:16think
- 3:16you
- 3:16do
- 3:16better
- 3:17than
- 3:17anyone
- 3:17else?
- 3:18Ooh,
- 3:18that's
- 3:18a
- 3:18really
- 3:19good
- 3:19question.
- 3:21I
- 3:21think
- 3:21it's.
- 3:21Listen,
- 3:22honestly.
- 3:22Okay,
- 3:23so
- 3:23what
- 3:23we
- 3:24try
- 3:24to
- 3:24do
- 3:24is
- 3:25really
- 3:25understand
- 3:26where
- 3:26you
- 3:27are
- 3:27right
- 3:27now
- 3:27in
- 3:27your
- 3:27journey
- 3:28and
- 3:28where
- 3:28you're
- 3:28trying
- 3:28to
- 3:28get
- 3:29to
- 3:29what
- 3:29your
- 3:29pain
- 3:29points
- 3:30are.
- 3:30And
- 3:30instead
- 3:31of
- 3:31just
- 3:31immediately
- 3:32starting
- 3:32to
- 3:32draw
- 3:33on
- 3:33a
- 3:33piece
- 3:33of
- 3:33paper
- 3:33what
- 3:34that
- 3:34design
- 3:34looks
- 3:34like,
- 3:35let's
- 3:35do
- 3:35some
- 3:35calculations.
- 3:36Let's
- 3:36figure
- 3:36out
- 3:36what
- 3:37it
- 3:37is
- 3:37you
- 3:37need
- 3:37within
- 3:38your
- 3:38budget,
- 3:38your
- 3:39space
- 3:39constraints,
- 3:40whatever
- 3:40that
- 3:40is.
- 3:41I
- 3:41imagine
- 3:41your
- 3:42startup
- 3:42background
- 3:43comes
- 3:43in
- 3:43handy
- 3:44there
- 3:44too.
- 3:44Kind
- 3:44of
- 3:44figuring
- 3:45out
- 3:45how
- 3:45to
- 3:45get
- 3:45scrappy
- 3:46a
- 3:46little
- 3:46bit
- 3:46and
- 3:46figure
- 3:47out.
- 3:47Like,
- 3:47how
- 3:48do
- 3:48we
- 3:48do
- 3:48this?
- 3:48How
- 3:48do
- 3:48we
- 3:49test
- 3:49it?
- 3:49Well,
- 3:49I've
- 3:50got
- 3:50to
- 3:50turn
- 3:50off
- 3:50the
- 3:50engineering
- 3:51brain
- 3:51from
- 3:51time
- 3:51to
- 3:51time
- 3:52because
- 3:53my
- 3:53job
- 3:53is
- 3:54to
- 3:54bring
- 3:54something
- 3:54in,
- 3:55not
- 3:55design
- 3:55it,
- 3:55even
- 3:56though
- 3:56I
- 3:56want
- 3:56to.
- 3:57That
- 3:58takes
- 3:58some
- 3:58work.
- 3:58Yeah,
- 3:58develop
- 3:59business.
- 3:59That's
- 3:59your
- 3:59job.
- 4:00That's
- 4:00your
- 4:00job.
- 4:00I'm
- 4:00always
- 4:01surprised
- 4:01at
- 4:01how
- 4:02many
- 4:02of
- 4:03the
- 4:03companies
- 4:03that
- 4:04specialize
- 4:04in
- 4:05what
- 4:05TGW
- 4:06does
- 4:06come
- 4:06out
- 4:06of
- 4:07Austria
- 4:07or
- 4:07Germany
- 4:08too.
- 4:08It's
- 4:08absolutely
- 4:08wild.
- 4:09Europe
- 4:10just
- 4:10has
- 4:10automation
- 4:11down.
- 4:11I
- 4:11have
- 4:11to
- 4:12say
- 4:12that's
- 4:12most
- 4:12of
- 4:12it
- 4:13came
- 4:13out
- 4:13of
- 4:13that
- 4:13area.
- 4:13And
- 4:14I
- 4:14won't
- 4:15lie,
- 4:15the
- 4:15US
- 4:15a
- 4:15little
- 4:15slow
- 4:16to
- 4:16adopt
- 4:16automation.
- 4:17I
- 4:18think
- 4:18we've
- 4:18had
- 4:18such
- 4:19a
- 4:19large
- 4:19workforce
- 4:19that
- 4:20was
- 4:20available.
- 4:21Now
- 4:21we're
- 4:21starting
- 4:21to
- 4:22see
- 4:22people
- 4:22moving
- 4:23into
- 4:23different
- 4:23industries.
- 4:24So
- 4:24automation
- 4:25is
- 4:25becoming
- 4:25key,
- 4:26especially
- 4:26with
- 4:26how
- 4:26fast
- 4:27things
- 4:27are
- 4:27moving
- 4:27with
- 4:27E.
- 4:27Comm
- 4:28and
- 4:28just
- 4:29challenges
- 4:30throughout
- 4:30the
- 4:30world.
- 4:31You
- 4:31know,
- 4:31automation
- 4:32is
- 4:32key
- 4:32at
- 4:32this
- 4:33moment.
- 4:33Got
- 4:33it,
- 4:33got
- 4:33it.
- 4:34Okay,
- 4:34so
- 4:34let's,
- 4:34let's
- 4:35turn
- 4:35the,
- 4:35turn
- 4:36our
- 4:36attention
- 4:36now
- 4:36to
- 4:36this
- 4:37conference
- 4:37manifest.
- 4:39Have
- 4:39you
- 4:39been
- 4:39here
- 4:40before?
- 4:41This
- 4:41is
- 4:41our
- 4:41first
- 4:41year.
- 4:42We're
- 4:42excited.
- 4:43So
- 4:43what
- 4:44brings
- 4:44you
- 4:44here
- 4:44and
- 4:44what
- 4:44are
- 4:45you
- 4:45excited
- 4:45to
- 4:46do
- 4:46while
- 4:46you're
- 4:46here?
- 4:47Oh,
- 4:47man.
- 4:48Really,
- 4:49what
- 4:49brought
- 4:49us
- 4:49here
- 4:49is
- 4:49we
- 4:50just
- 4:50started
- 4:50looking
- 4:50at
- 4:50the
- 4:51sponsor
- 4:51list
- 4:51and
- 4:52the
- 4:52speakers
- 4:52and
- 4:53a
- 4:53lot
- 4:53of
- 4:53them
- 4:54aligned
- 4:54with
- 4:55the
- 4:55verticals
- 4:56that
- 4:56we
- 4:56like
- 4:56to
- 4:56tackle.
- 4:57Fashion's
- 4:57a
- 4:58big
- 4:58one,
- 4:58cold
- 4:59chain,
- 4:59grocery
- 5:00retail.
- 5:01So
- 5:01we
- 5:01saw
- 5:01a
- 5:01lot
- 5:01of
- 5:01customers
- 5:02here
- 5:02that
- 5:02we
- 5:02thought
- 5:02we'd
- 5:02like
- 5:03to
- 5:03interact
- 5:03with.
- 5:04And
- 5:05then
- 5:05some
- 5:05of
- 5:05the
- 5:06talks
- 5:06seem
- 5:07like
- 5:07they're
- 5:07going
- 5:07to
- 5:07be
- 5:07very
- 5:08interesting.
- 5:08AI
- 5:09is
- 5:09always
- 5:09a
- 5:10great
- 5:10topic
- 5:10to
- 5:10sit
- 5:10down,
- 5:11so
- 5:11that
- 5:12kind
- 5:12of
- 5:12brought
- 5:12us
- 5:12here.
- 5:12We'd
- 5:13never
- 5:13been
- 5:13and
- 5:13it
- 5:13just
- 5:14seemed
- 5:14like
- 5:14a
- 5:14nice
- 5:15big
- 5:15show
- 5:15to
- 5:15get
- 5:15involved
- 5:16in.
- 5:16Yeah.
- 5:17Well,
- 5:17what
- 5:18do
- 5:18you
- 5:18think?
- 5:18Based
- 5:19on
- 5:19some
- 5:19of
- 5:19the
- 5:19topics
- 5:20that
- 5:20intrigued
- 5:20you
- 5:21about
- 5:21coming
- 5:21to
- 5:21manifest,
- 5:22what
- 5:22do
- 5:22you
- 5:22think
- 5:22are
- 5:22going
- 5:23to
- 5:23kind
- 5:23of
- 5:23be
- 5:25topics
- 5:25of
- 5:26interest
- 5:26for
- 5:26the
- 5:27supply
- 5:27chain
- 5:27and
- 5:27logistics
- 5:28industry?
- 5:28What's
- 5:29going
- 5:29to
- 5:29be
- 5:29kind
- 5:29of
- 5:29on
- 5:29the
- 5:29top
- 5:30of
- 5:30people's
- 5:30press
- 5:31priority
- 5:32list
- 5:32as
- 5:32they're
- 5:33heading
- 5:33into
- 5:332025?
- 5:34You
- 5:34know,
- 5:35I
- 5:35think
- 5:36what
- 5:36I've
- 5:36started
- 5:37to
- 5:37see
- 5:37a
- 5:37lot
- 5:37of
- 5:38is
- 5:38we're
- 5:38getting
- 5:39into
- 5:39the
- 5:39cycle
- 5:39where,
- 5:40say,
- 5:4015,
- 5:4120
- 5:41years
- 5:41ago,
- 5:41a
- 5:41lot
- 5:42of
- 5:42companies
- 5:42invested
- 5:42in
- 5:43automation
- 5:43and
- 5:44it's
- 5:44starting
- 5:44to
- 5:44age
- 5:44out.
- 5:45Yeah,
- 5:45we're
- 5:46getting
- 5:46to
- 5:46the
- 5:46point
- 5:46now
- 5:46where
- 5:47it's
- 5:47like,
- 5:47we
- 5:47need
- 5:47to
- 5:47do
- 5:47something
- 5:48and
- 5:49now
- 5:49we're
- 5:49going
- 5:49to
- 5:49see
- 5:49these
- 5:49brownfield
- 5:50projects,
- 5:51not
- 5:51the
- 5:51big
- 5:51greenfield
- 5:52ones
- 5:52that
- 5:52had
- 5:52nice,
- 5:53clean,
- 5:53big
- 5:53building.
- 5:54And
- 5:54I
- 5:54think
- 5:55that's
- 5:55where
- 5:56we're
- 5:56starting
- 5:56to
- 5:56go.
- 5:57And
- 5:57I'm
- 5:57hoping
- 5:57some
- 5:57of
- 5:57the
- 5:58talks
- 5:58today
- 5:58might
- 5:59kind
- 5:59of
- 5:59help
- 5:59with
- 6:00that
- 6:00a
- 6:00little
- 6:00bit
- 6:00to
- 6:00understand
- 6:00where
- 6:01some
- 6:02customers
- 6:02are,
- 6:03where
- 6:03maybe
- 6:03the
- 6:03competition
- 6:04is.
- 6:05But
- 6:05I
- 6:05think
- 6:05that's
- 6:05where
- 6:05we're
- 6:06starting.
- 6:06To
- 6:06go
- 6:06and
- 6:06like
- 6:07flexing
- 6:07their
- 6:07existing
- 6:08space
- 6:08and
- 6:08assets
- 6:09if
- 6:09possible.
- 6:11And
- 6:11that's,
- 6:11that's
- 6:12the
- 6:12hard
- 6:12part
- 6:13is
- 6:13how
- 6:13do
- 6:13we.
- 6:14How
- 6:14do
- 6:14we
- 6:15install
- 6:15a
- 6:15brand
- 6:15new
- 6:15system
- 6:16or
- 6:16upgrade
- 6:17without
- 6:17interrupting
- 6:18your
- 6:18current
- 6:18operations?
- 6:19Yeah.
- 6:19So
- 6:20what
- 6:20have
- 6:20you
- 6:20seen?
- 6:21What
- 6:21have
- 6:21you
- 6:21seen?
- 6:21Like,
- 6:22we've
- 6:22heard
- 6:22that
- 6:22sweating
- 6:23the
- 6:23assets
- 6:23approach
- 6:24a
- 6:24lot
- 6:24recently.
- 6:25What
- 6:25have
- 6:25you
- 6:25seen
- 6:26work
- 6:27either
- 6:27in
- 6:27the
- 6:28apparel
- 6:28industry
- 6:28or
- 6:28in
- 6:29the
- 6:29grocery
- 6:29industry?
- 6:29Like
- 6:29you
- 6:30mentioned
- 6:30before,
- 6:31you
- 6:31guys
- 6:31support
- 6:31both
- 6:31of
- 6:32those.
- 6:32What
- 6:32have
- 6:32you
- 6:32seen
- 6:33work,
- 6:33if
- 6:34that
- 6:34is
- 6:34the
- 6:34approach
- 6:35that
- 6:35a
- 6:35retailer
- 6:35wants.
- 6:36To
- 6:36take,
- 6:37like
- 6:37upgrading
- 6:37an
- 6:38existing
- 6:38system.
- 6:38Yeah.
- 6:39Like,
- 6:39where
- 6:40are
- 6:40they
- 6:40focused?
- 6:41Should
- 6:41you
- 6:41be
- 6:41focused
- 6:41on
- 6:41the
- 6:42software
- 6:42side?
- 6:42Because
- 6:42AI
- 6:43is
- 6:43very
- 6:43big
- 6:43here.
- 6:43Software
- 6:44should
- 6:45be
- 6:45more
- 6:45focused
- 6:45there
- 6:45than
- 6:45on
- 6:46the
- 6:46hardware
- 6:46side.
- 6:46What
- 6:47do
- 6:47you
- 6:47think?
- 6:47If
- 6:47you
- 6:47have
- 6:47an
- 6:48upgraded
- 6:48software,
- 6:48I
- 6:48think
- 6:48that's
- 6:49the
- 6:49first
- 6:50place
- 6:50to
- 6:50really
- 6:50get
- 6:51involved
- 6:51in.
- 6:51Good.
- 6:52Because
- 6:52that
- 6:53could
- 6:53tell
- 6:53you
- 6:53anything
- 6:53from
- 6:53where
- 6:54your
- 6:54trucks
- 6:54are,
- 6:54where
- 6:55they
- 6:55need
- 6:55to
- 6:55be,
- 6:55to
- 6:56what's
- 6:56happening
- 6:56within
- 6:57your
- 6:57warehouse.
- 6:57And
- 6:57then
- 6:58the
- 6:58next,
- 6:58I
- 6:58think
- 6:58is
- 6:58starting
- 6:59to
- 6:59look
- 6:59at
- 6:59your
- 6:59infrastructure
- 7:00within
- 7:00those
- 7:01four
- 7:01walls.
- 7:01So
- 7:01basically
- 7:02like
- 7:02using,
- 7:02using
- 7:03the
- 7:03software
- 7:03to
- 7:03understand
- 7:04what
- 7:04needs
- 7:04maintenance
- 7:05or
- 7:05whatnot.
- 7:05So
- 7:06then
- 7:06you
- 7:06know
- 7:06what
- 7:06you
- 7:06need
- 7:06to
- 7:06upgrade
- 7:07before
- 7:07upgrading
- 7:08that
- 7:08first
- 7:08and
- 7:09putting
- 7:09the
- 7:09cart
- 7:09before
- 7:09the
- 7:09horse.
- 7:10Agreed.
- 7:10Yep.
- 7:10Yeah.
- 7:11And
- 7:11Blake,
- 7:11what
- 7:11are
- 7:11some
- 7:11of
- 7:12the
- 7:12things
- 7:12that
- 7:12I
- 7:13imagine
- 7:13you
- 7:13say
- 7:13that
- 7:14because
- 7:14you've
- 7:14seen
- 7:15people
- 7:15be
- 7:15able
- 7:15to
- 7:16launch
- 7:16that
- 7:16hopefully
- 7:17like
- 7:17without,
- 7:17with
- 7:18little
- 7:18interruption
- 7:19to
- 7:19their
- 7:19day
- 7:19to
- 7:19day
- 7:20deploying
- 7:21software
- 7:21versus
- 7:22deploying
- 7:22new
- 7:22hardware.
- 7:23What
- 7:23are
- 7:24some
- 7:24of
- 7:24the
- 7:24things
- 7:24that
- 7:25some
- 7:25clients
- 7:25of
- 7:25yours
- 7:26or
- 7:26that
- 7:26you've
- 7:26heard
- 7:27from
- 7:27other
- 7:28experiences
- 7:29like
- 7:29Manifest,
- 7:30what
- 7:30are
- 7:30some
- 7:30of
- 7:30the
- 7:30things
- 7:30that
- 7:31they've
- 7:31uncovered
- 7:31or
- 7:31they've
- 7:32been
- 7:32able
- 7:32to
- 7:33determine
- 7:33based
- 7:34on
- 7:34the
- 7:34data
- 7:34that
- 7:34they're
- 7:35collecting
- 7:35from
- 7:35those
- 7:35software?
- 7:37I
- 7:37think
- 7:38a
- 7:38big
- 7:39one
- 7:39is
- 7:39from
- 7:40the
- 7:40trucking
- 7:41logistics
- 7:41side
- 7:41of
- 7:41things
- 7:42because
- 7:43we
- 7:43were
- 7:43having
- 7:44dinner
- 7:44with
- 7:44a
- 7:44consultant
- 7:45last
- 7:45night
- 7:45actually,
- 7:46and
- 7:46a
- 7:46number
- 7:47of
- 7:47their
- 7:47clients
- 7:48were
- 7:48bringing
- 7:49in
- 7:50containers,
- 7:51dropping
- 7:51them
- 7:51off,
- 7:51and
- 7:51the
- 7:51trucks
- 7:52were
- 7:52just
- 7:52turning
- 7:52around
- 7:52and
- 7:52leaving
- 7:53and
- 7:53they
- 7:53were
- 7:53empty.
- 7:54And
- 7:54that's
- 7:55just
- 7:55a
- 7:55lot
- 7:56of
- 7:56wasted
- 7:56time
- 7:56and
- 7:57money
- 7:57of
- 7:58having
- 7:58a
- 7:58truck
- 7:58just
- 7:59leave
- 7:59completely
- 7:59empty.
- 8:00So
- 8:01I
- 8:01think
- 8:01that's
- 8:01a
- 8:01place
- 8:01to
- 8:01really
- 8:02look
- 8:02into
- 8:04that.
- 8:04If
- 8:04you're
- 8:04not
- 8:05properly
- 8:05scheduling
- 8:07your
- 8:07outside
- 8:08logistics,
- 8:09that's
- 8:09something
- 8:09to
- 8:09really
- 8:10look
- 8:10into.
- 8:10Got
- 8:10it.
- 8:10So
- 8:11you,
- 8:11as
- 8:11an
- 8:11expert
- 8:11in
- 8:11the
- 8:11field
- 8:12think
- 8:12AI
- 8:12is,
- 8:12is
- 8:13particularly
- 8:13applicable
- 8:14to
- 8:15your
- 8:15scheduling
- 8:16operation?
- 8:17I
- 8:17think
- 8:17so.
- 8:17And
- 8:17I,
- 8:18it's
- 8:18such
- 8:18a
- 8:18broad
- 8:19topic
- 8:19too.
- 8:19I
- 8:19think
- 8:20it
- 8:20needs,
- 8:20there's,
- 8:21I
- 8:21think
- 8:22people
- 8:22need
- 8:22help
- 8:22to
- 8:23understand
- 8:24what
- 8:24it
- 8:24is
- 8:24they're
- 8:24looking
- 8:25at.
- 8:25Because
- 8:25if
- 8:25you
- 8:25just
- 8:25say
- 8:26AI
- 8:26or
- 8:26like
- 8:26we
- 8:27talking
- 8:27about
- 8:27chat,
- 8:27GPT
- 8:28or
- 8:28we
- 8:28talking,
- 8:28you
- 8:29know,
- 8:29something
- 8:29else.
- 8:29100%.
- 8:30Yeah,
- 8:30100%.
- 8:31Well,
- 8:31where
- 8:31do
- 8:31you
- 8:31think
- 8:31those,
- 8:32I
- 8:32mean,
- 8:32that's
- 8:32one.
- 8:33But
- 8:33where
- 8:33else
- 8:33do
- 8:33you
- 8:33think
- 8:33those
- 8:34opportunities
- 8:34are?
- 8:34If,
- 8:35and
- 8:35get
- 8:35specific
- 8:35on
- 8:36the
- 8:36types
- 8:36of
- 8:36AI
- 8:36too.
- 8:37I,
- 8:37I,
- 8:38I
- 8:38won't
- 8:39lie.
- 8:39Let's
- 8:39use
- 8:39your
- 8:40engineering
- 8:40background.
- 8:41That
- 8:41is
- 8:42one
- 8:42area
- 8:42that
- 8:42I
- 8:42could
- 8:43say
- 8:43I
- 8:43am,
- 8:43I'm
- 8:44still
- 8:44learning
- 8:44about.
- 8:44Okay.
- 8:45Hence
- 8:45why
- 8:45you're
- 8:46at
- 8:46Manifest.
- 8:46That
- 8:46is.
- 8:47So
- 8:48I
- 8:48don't
- 8:48really
- 8:48want
- 8:48to
- 8:48speak
- 8:48on
- 8:49that
- 8:49if
- 8:49I,
- 8:51unless
- 8:51I
- 8:51have
- 8:51the
- 8:52correct
- 8:52information.
- 8:52So
- 8:53we
- 8:53respect
- 8:54that
- 8:54a
- 8:54ton,
- 8:54man.
- 8:55That's
- 8:55kind
- 8:55of
- 8:55our
- 8:55motto
- 8:56too.
- 8:56Don't
- 8:56talk
- 8:56if
- 8:57you
- 8:57don't
- 8:57know
- 8:57what
- 8:57you
- 8:57got
- 8:57to
- 8:58say.
- 8:58I
- 8:58don't
- 8:58like
- 8:58being
- 8:58wrong.
- 8:59Right,
- 8:59exactly.
- 9:00Right,
- 9:00exactly.
- 9:01All
- 9:01right,
- 9:01so
- 9:01let's
- 9:01get
- 9:02you
- 9:02out
- 9:02of
- 9:02here
- 9:02on
- 9:02this.
- 9:02So
- 9:02what
- 9:03are
- 9:03you,
- 9:03what
- 9:03are
- 9:03you
- 9:04looking
- 9:04at
- 9:04or
- 9:04what
- 9:04are
- 9:04you
- 9:04focused
- 9:05on
- 9:05as
- 9:05you.
- 9:06You
- 9:06go
- 9:06in?
- 9:06I
- 9:06mean,
- 9:06it's
- 9:06the
- 9:07beginning
- 9:07of
- 9:07the
- 9:07year.
- 9:07What
- 9:07are
- 9:07you
- 9:07focused
- 9:08on
- 9:08trying
- 9:08to
- 9:08accomplish
- 9:08in
- 9:09your
- 9:09role
- 9:09this
- 9:09year?
- 9:11I
- 9:11think
- 9:11this
- 9:12year
- 9:12we're
- 9:12just
- 9:13trying
- 9:13to
- 9:13be
- 9:13a
- 9:13little
- 9:13more
- 9:13strategic
- 9:14about
- 9:14the
- 9:14conferences
- 9:15that
- 9:15we're
- 9:15attending.
- 9:16There's
- 9:17a
- 9:17lot
- 9:17of
- 9:18potential
- 9:18work
- 9:19coming
- 9:19up
- 9:19for
- 9:19us
- 9:19that
- 9:19we're
- 9:20excited
- 9:20about.
- 9:20So
- 9:20I
- 9:20think
- 9:20it's
- 9:21going
- 9:21to
- 9:21be
- 9:21filled
- 9:21with
- 9:22engaging
- 9:23with
- 9:23customers,
- 9:23sitewalks,
- 9:24showing
- 9:24them
- 9:25projects
- 9:25that
- 9:25we've
- 9:26done
- 9:26currently
- 9:26or
- 9:26what's
- 9:26in
- 9:26the
- 9:27future.
- 9:28So,
- 9:28yeah,
- 9:29just
- 9:29really
- 9:29getting
- 9:30engaged
- 9:30with
- 9:31new
- 9:31and
- 9:31existing
- 9:31customers.
- 9:32Amazing.
- 9:33Well,
- 9:34Blake,
- 9:34thank
- 9:35you
- 9:35for
- 9:35making
- 9:35time
- 9:36with
- 9:36all
- 9:36that
- 9:36you
- 9:36have
- 9:37going
- 9:37on
- 9:37at
- 9:37your
- 9:37very
- 9:37first
- 9:38meeting
- 9:38Manifest.
- 9:39Thank
- 9:39you
- 9:39for
- 9:40coming
- 9:40to
- 9:40hang
- 9:41out
- 9:41with
- 9:41us.
- 9:41That's
- 9:41Blake
- 9:41Neal
- 9:42of
- 9:42tgw.
- 9:44Thanks
- 9:44to
- 9:44all
- 9:44of
- 9:44you
- 9:44who've
- 9:45been
- 9:45following
- 9:45us
- 9:45along
- 9:46today.
- 9:46We
- 9:46have
- 9:47so
- 9:47many
- 9:47more
- 9:47interviews
- 9:48coming
- 9:48up.
- 9:48Again,
- 9:49thanks
- 9:49to
- 9:49our
- 9:50partnership
- 9:50with
- 9:50tgw.
- 9:51And,
- 9:52Blake,
- 9:53one
- 9:53more
- 9:53quick
- 9:53thing
- 9:54here.
- 9:54If
- 9:54people
- 9:54want
- 9:54to
- 9:55get
- 9:55in
- 9:55touch
- 9:55with
- 9:55you,
- 9:55they're
- 9:56at
- 9:56the
- 9:56conference
- 9:56or
- 9:57they
- 9:57want
- 9:57to
- 9:57get
- 9:57in
- 9:57touch
- 9:57with
- 9:58you
- 9:58after
- 9:58this
- 9:59to
- 9:59get
- 10:00one
- 10:00of
- 10:00those
- 10:00tours
- 10:01or
- 10:01to
- 10:01have
- 10:01you
- 10:01take
- 10:01your
- 10:02engineering
- 10:02brain
- 10:03and,
- 10:03like,
- 10:03help
- 10:03them
- 10:03sketch
- 10:04out
- 10:04what
- 10:04they
- 10:04should
- 10:04be
- 10:05doing.
- 10:05What's
- 10:05the
- 10:06best
- 10:06way
- 10:06for
- 10:06them
- 10:06to
- 10:07get
- 10:07in
- 10:07touch
- 10:07with
- 10:07you?
- 10:08Email
- 10:08is
- 10:08probably
- 10:09the
- 10:09best.
- 10:09Okay,
- 10:10so
- 10:11it's
- 10:11Blake
- 10:12Neal
- 10:12at
- 10:13TGW
- 10:14Group.
- 10:14Com.
- 10:15Amazing.
- 10:15I
- 10:16think
- 10:16about
- 10:16that
- 10:16one.
- 10:16Yeah,
- 10:17right?
- 10:17I
- 10:17know.
- 10:17Right?
- 10:18Well,
- 10:19thank
- 10:19you
- 10:19so
- 10:19much.
- 10:19And
- 10:20until
- 10:20the
- 10:20next
- 10:21interview,
- 10:21be
- 10:22careful
- 10:22out
- 10:22there.