Latest / The CEO Diary with Fexingo: Leadership Lessons, Executive Decisions, and Corner Office Stories
How Patrick Doyle Turned Around Domino's Pizza
In 2009, Domino's CEO Patrick Doyle went on national television and admitted his company's pizza was terrible. That moment of radical transparency launched one of the greatest corporate turnarounds in modern history. This episode unpacks how Doyle rebuilt the product from scratch, overhauled the supply chain, invested in technology like the pizza tracker and AnyWare ordering, and reshaped Domino's culture from defensive to customer-obsessed. We look at the numbers: same-store sales growth, stock performance rising over 20-fold during his tenure, and the franchisee satisfaction…
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