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AI in Recruiting is Solving the Wrong Problems

AI in recruiting fails most often because companies apply it to the wrong problem. In this episode of The Missing Manual, Julia Levy and Jenny Cotie Kangas bring back what they heard at RecFest Nashville. Their main observation is that many organizations are using AI to get to the wrong answers faster.

The clearest example of AI used well came from a team that pointed AI agents at its recruiting funnel conversion data instead of adding more applicants at the top. The analysis showed that Indeed was not producing quality candidates for those roles. The team turned it off and ended up with…

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