Jochen Wirtz | Beyond Productivity | Episode #56
In this episode, Lasse Rindom speaks with Jochen Wirtz, Vice Dean of MBA Programmes and Professor of Marketing at NUS Business School, National University of Singapore. A globally recognized authority on services marketing and management, Jochen Wirtz has authored over 20 books, including the recently released Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life.Their conversation delves into:
The service revolution of AI and how artificial intelligence is transforming service delivery, comparable to the Industrial Revolution
Transforming education and…
The skinny
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