Episode 33: Physics, Latency, and Why Your AI Voice Agent Sounds Stupid
You've screamed "agent" into a phone menu and gotten another phone number back. That experience isn't a technology problem, it's a design problem. Companies are treating AI voice agents like IVR replacements, and they're getting worse IVRs.
AI Diatribe Host Jason Lowe and Co-Host Matt Konwiser speak with David Casem, CEO of Telnyx, who has been building real-time AI communication infrastructure since before most people knew what SIP trunking was. His take is direct: the interim state of AI in customer communications involves more head-banging, not less - because most companies are grafting…
The skinny
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