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Jason Paris: One NZ CEO on the new service designed to show mobile outages in real time · Best of Business

• 0:09
  Speaker 1: You're listening to a podcast from News Talk ZB Follow
• 0:12
  Speaker 1: this and our wide range of podcasts now on iHeartRadio.
• 0:16
  Speaker 2: Now we have a new service that will show mobile
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  Speaker 2: network outages in real time. One New Zealand and Spark
• 0:21
  Speaker 2: of joined forces to create the thing. It's believed to
• 0:23
  Speaker 2: be a world first and one New Zealand's chief executive,
• 0:26
  Speaker 2: Jason Parris is with us. Now, Hey, Jason Head, Heather right,
• 0:30
  Speaker 2: who uses this thing? Do I use this thing?
• 0:33
  Speaker 3: No, you don't, but our emergency services do. So fire
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  Speaker 3: an emergency service New Zealand Police, Saint John and Wellington
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  Speaker 3: Free Ambulance initially, and then we want others to come
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  Speaker 3: onto the service as well. And basic what it means
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  Speaker 3: is we can prioritize them when there's congestion on our networks.
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  Speaker 3: We can also make sure that they can roam off
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  Speaker 3: each of our networks because no Spark has a different
• 1:00
  Speaker 3: coverage footprint to us. And then today we announce the
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  Speaker 3: third service, which basically means we can give emergency services
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  Speaker 3: advanced warning on any planned network outages or if we
• 1:11
  Speaker 3: have a natural disaster, any network outages, so we can
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  Speaker 3: optimize our network to save lives.
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  Speaker 2: So how would it work. If you're planning to, I
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  Speaker 2: don't know, take down a tower and fix it or something,
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  Speaker 2: and it's going to create an outage, how would that
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  Speaker 2: help an emergency service to know that in advance.
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  Speaker 3: Well, it's just making sure that if they are in
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  Speaker 3: a remote area that doesn't have coverage from both of us,
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  Speaker 3: that they might need an alternative way of communicating for
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  Speaker 3: an hour between say one until in the morning, because
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  Speaker 3: that's the most of the time when we do kind
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  Speaker 3: of planned outages. It's not during the middle of the day,
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  Speaker 3: but people get sick or get themselves in danger in
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  Speaker 3: a whole lot of bunch of different ways. And it's
• 1:49
  Speaker 3: just making sure that especially those emergency services and the
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  Speaker 3: most remote and regional areas know where there's a planned outage, and.
• 1:57
  Speaker 2: So is the same true of if there's a major
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  Speaker 2: weather event, did not call, any kind of natural disaster
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  Speaker 2: knocks out coverage, then they know where they need to
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  Speaker 2: take satellite phones or something into.
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  Speaker 3: Yeah, exactly. Of course, you know, we've got satellite technology
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  Speaker 3: available now which gives another level of resilience, but with
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  Speaker 3: the networks on the ground get taken out, it means
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  Speaker 3: that we can restore them where emergency services tell us
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  Speaker 3: much much faster, so Spark and ourselves can kind of
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  Speaker 3: share the load and stand up our networks in different
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  Speaker 3: places at different times. When that network comes back on,
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  Speaker 3: of course, lots of people want to connect to our
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  Speaker 3: cell towers all at the same time. Will prioritize emergency
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  Speaker 3: services first to make sure that they've got access, and
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  Speaker 3: then you know, we make sure that we can reciprocally
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  Speaker 3: roam roam off each other's networks, again, prioritizing the emergency
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  Speaker 3: services over other traffic. Again, it's about saving lives. Easy
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  Speaker 3: thing to do, so quite technically difficult. It's a world
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  Speaker 3: first for a reason, I think technically difficult one. And
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  Speaker 3: then two, you know corporates here that we don't normally
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  Speaker 3: like sharing our toys and Sandpit and so Spark and
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  Speaker 3: One New Zealand coming together this year infrastructure it's a
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  Speaker 3: really good thing for New Zealand. You know, modern digital
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  Speaker 3: infrastructure resilience means that people are safer and in Spark
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  Speaker 3: and One New Zealand working together is a pretty good
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  Speaker 3: thing for the country.
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  Speaker 2: Now, Jason, I've got to say, man, yeah, I know
• 3:26
  Speaker 2: you've been you've been censored on this, but some of
• 3:30
  Speaker 2: those refs calls throughout the past season have been dodgy
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  Speaker 2: as all. How haven't they?
• 3:36
  Speaker 3: Yeah, they have. I've been pretty frustrated, you know, even
• 3:38
  Speaker 3: on Saturday Night, I thought there was a clear knock
• 3:40
  Speaker 3: on and a clear forward pass. But Edda, if you
• 3:44
  Speaker 3: talk to the team, we still haven't been playing to
• 3:47
  Speaker 3: our four potential for eighty minutes. So I've reluctantly got
• 3:50
  Speaker 3: to admit that we should be taking the ref's decisions
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  Speaker 3: or the bunker's decision. More importantly, it's really hard for
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  Speaker 3: the rest on the field and it's going so quickly
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  Speaker 3: out of out of their hands, and by winning by
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  Speaker 3: ten or twenty instead of winning by you know, six
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  Speaker 3: points or losing by six points. So twenty twenty six
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  Speaker 3: Premiership here we come. Once we are meet our full potential.
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  Speaker 2: I love the enthusiasm, I love the belief. Thank you,
• 4:16
  Speaker 2: Jason Jason Parris, Chief executive of One New Zealand.
• 4:20
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• 4:25
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