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OnX: Commerce got agents. Operations got questions.
Agentic commerce has protocols for discovery, checkout and payment. What it doesn't have yet is a reliable way to ask the operations side one simple question: can you actually deliver by Friday?In this episode of Treasure Chest, host Björn Dröschel talks to Ben Marks (Managing Director, Commerce Operations Foundation) and Tim (VP Technology, fulfillmenttools). We follow a single order – a pair of running shoes, needed by Friday – from an AI assistant comparing merchants to a store associate pulling the box off the shelf. At every handoff we ask: in whose language is the question asked, and…
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