Latest / Legacy Living with Dr. Gloria Burgess / Ari Weinzweig - Change Maker| Episode #502
Transcript
- 0:21Speaker 1: Hello, and welcome to today's show, Legacy Living, Make Your
- 0:27Speaker 1: Life Count. I'm your host, Doctor Gloria Gloria Burgess, international
- 0:34Speaker 1: leadership expert and trusted advisor. Welcome to Legacy Living, Make
- 0:42Speaker 1: Your Life Count. I'm so delighted that you joined me today.
- 0:48Speaker 1: I have a very special guest on our show. His
- 0:52Speaker 1: name is Ari wein Spike.
- 0:55Speaker 2: Now.
- 0:55Speaker 1: Just a few years ago, Ari was named one of
- 0:58Speaker 1: the world's ten top CEOs by inc. Magazine. Ari is
- 1:05Speaker 1: the CEO and co founding partner of Zingerman's Community of Businesses. Now,
- 1:11Speaker 1: that's a mouthful. This community of businesses includes Zingerman's Delicatessen, Bakehouse, Creamery, catering,
- 1:21Speaker 1: mail order, zing Train, the Coffee Company, Roadhouse, Coffee Manufactory,
- 1:29Speaker 1: events at Corman Farms, Miss Kim, and Zingerman's Food Tours. Wow,
- 1:38Speaker 1: that is quite a community. Zingerman's is located in Ann Arbor, Michigan.
- 1:44Speaker 1: And you know, those of you who are regular listeners
- 1:47Speaker 1: to this show, I'm just gonna say, go blue, that's.
- 1:51Speaker 2: One of my hometowns. Now.
- 1:53Speaker 1: Ari was recognized as one of the Who's Who of
- 1:56Speaker 1: food and beverage in America by the two thousand and
- 1:59Speaker 1: Mester James Beard Foundation. He was also awarded a Bonappetite
- 2:05Speaker 1: Lifetime Achievement Award among his many recognitions. Ari is also
- 2:11Speaker 1: a prolific author. He has written a number of articles
- 2:15Speaker 1: and books, including Zigerman's Guide to Good Eating, Zingerman's Guide
- 2:20Speaker 1: to Giving Great Service, Zingerman's Guide to Better Bacon, and
- 2:26Speaker 1: Zingerman's Guide to Good Leading Part one, Part two, Part three,
- 2:31Speaker 1: and Part four. And each of these books have a
- 2:36Speaker 1: unique focus. In this four part series, there's building a
- 2:40Speaker 1: great business, being a better leader, managing ourselves, and the
- 2:46Speaker 1: power of beliefs in business. And all of Ari's books
- 2:52Speaker 1: take the perspective of what he calls a lapsed anarchist.
- 2:58Speaker 1: A lapsed anarchist. That's right.
- 3:00Speaker 2: Now you will hear.
- 3:01Speaker 1: More about what that means during our conversation today. Today's
- 3:06Speaker 1: topic is humility and leadership, a topic that is near
- 3:10Speaker 1: and dear to my heart, and I can't think of
- 3:14Speaker 1: a better person, a better leader, a better human being
- 3:17Speaker 1: to address this topic than Ari.
- 3:21Speaker 2: Now.
- 3:21Speaker 1: I met Ari in person just recently when I was
- 3:25Speaker 1: in ann Arbor attending to family matters, but we actually
- 3:30Speaker 1: met virtually before that through my sister Vera, who connected
- 3:35Speaker 1: the two of us via email. Now, when I met
- 3:39Speaker 1: Ari through his amazing newsletters and very attentive emails, and
- 3:44Speaker 1: then when we finally had an opportunity to meet face
- 3:47Speaker 1: to face right outside of his Zingerman's Roadhouse restaurant, I
- 3:51Speaker 1: heard him speak so so passionately about his business and
- 3:56Speaker 1: his team, and he was just on fire about it.
- 4:00Speaker 1: So I can't wait to host this incredible, humble human being,
- 4:06Speaker 1: my friend and colleague Ari. Now, before I bring Arian,
- 4:12Speaker 1: I want to take just a minute, just a moment,
- 4:15Speaker 1: to connect the dots between today's topic on humility and
- 4:18Speaker 1: leadership and legacy living. Now, there are many many ways
- 4:24Speaker 1: that humility and leadership connect to legacy living, which you
- 4:28Speaker 1: will hear more about later, But for now, let me
- 4:32Speaker 1: say that legacy living is a way of being and
- 4:35Speaker 1: a way of living and moving through the world so
- 4:38Speaker 1: that we make the conscious choice to be the difference
- 4:42Speaker 1: we want to see in the world. We make the
- 4:45Speaker 1: conscious choice now, right here, right now, not in some
- 4:49Speaker 1: distant future. We make that conscious choice day in and
- 4:54Speaker 1: day out, three sixty five twenty four seven. Now, more
- 4:59Speaker 1: about that a little bit later, Let me introduce you
- 5:03Speaker 1: to my friend and colleague, Ari find Spike.
- 5:08Speaker 3: Welcome to my podcast. Ari, thank you so much for
- 5:12Speaker 3: joining us today. I just want to make sure that
- 5:15Speaker 3: the listeners get a chance to hear your voice before
- 5:17Speaker 3: I start launching into questions.
- 5:20Speaker 4: Well, I'm honored to be here with you, Gloria, Thank
- 5:22Speaker 4: you for having me on.
- 5:23Speaker 5: Thank you so Ari.
- 5:26Speaker 3: We are talking about humility today, and I would love
- 5:30Speaker 3: for you to just tell us a little bit about
- 5:32Speaker 3: how you think about humility, what it means to you,
- 5:36Speaker 3: and how you have come to this place around humility.
- 5:40Speaker 6: Okay, well that was I think that was.
- 5:42Speaker 4: I'm going to be humble and say that was probably
- 5:43Speaker 4: more questions than I can remember, but I'm going to
- 5:47Speaker 4: try to start with the last one and then work
- 5:49Speaker 4: my way back to the earlier ones. So you guide
- 5:52Speaker 4: me if I get.
- 5:53Speaker 6: Off the rails.
- 5:54Speaker 4: But sow how I got started on this.
- 5:57Speaker 6: I mean, clearly, I know the word.
- 6:02Speaker 4: I've read a lot of books in my life and
- 6:04Speaker 4: written a fair few, and humility is not a new
- 6:08Speaker 4: human concept. But the way I really started to pay
- 6:11Speaker 4: attention to it was four years ago. This coming spring,
- 6:16Speaker 4: I got asked to speak at a little symposium on
- 6:19Speaker 4: campus at University of Michigan that was about humility, and
- 6:22Speaker 4: my initial reaction when the kind woman reached out to
- 6:26Speaker 4: me to speak, and I speak pretty regularly as to you,
- 6:29Speaker 4: But my reaction was, I really don't know anything about humility.
- 6:35Speaker 4: I mean, I clearly, like I said, no, what the
- 6:37Speaker 4: word is, but I've never spoken on it. I've never
- 6:41Speaker 4: written about it. We teach a lot of classes internally,
- 6:45Speaker 4: we teach a whole we have a whole training program
- 6:47Speaker 4: called zinc Train, and we have I don't know twelve
- 6:49Speaker 4: at the time, twelve two day seminars.
- 6:51Speaker 6: None of it even deals with humility.
- 6:54Speaker 4: And I'm like, I'd love to help you, but I
- 6:57Speaker 4: don't really know anything about it. But my challenge was
- 6:59Speaker 4: that the woman who had asked me used to work
- 7:02Speaker 4: for us, and she's awesomely wonderful, kind hearted, generous human being.
- 7:07Speaker 4: And her husband still works for us, and he is
- 7:09Speaker 4: an equally kind and generous human being. And I just
- 7:11Speaker 4: didn't have the heart to say no, so I said yes.
- 7:15Speaker 4: And then I figured, Okay, I got five months or
- 7:17Speaker 4: four months whatever it was, to figure out what I'm
- 7:19Speaker 4: going to say. And so that's really what got me
- 7:21Speaker 4: to start to study it, and like pretty much anything,
- 7:25Speaker 4: and I given the diversity of your studies, which is
- 7:29Speaker 4: wonderful and inspiring. I'm sure I'm going to guess you've
- 7:33Speaker 4: had similar experience. But almost anything I believe that one
- 7:36Speaker 4: starts to really pay attention to it becomes very interesting.
- 7:40Speaker 6: So whether you know, I've read a book on.
- 7:42Speaker 4: The history of trains, which is completely not within my
- 7:45Speaker 4: normal area of interest, but once one starts to study it,
- 7:48Speaker 4: it becomes very interesting. And so that's what happened with Humility,
- 7:52Speaker 4: and so I gave the talk. But then, of course
- 7:55Speaker 4: I kept going and I started to study it more,
- 7:58Speaker 4: and I started to realize how more and more how
- 8:01Speaker 4: important it was to healthy leadership, to healthy organizations, to
- 8:05Speaker 4: really to a healthy life. And then I started to look,
- 8:08Speaker 4: and we'll get into it, but to the implications, both
- 8:11Speaker 4: positive and then unfortunately negative, of what it can do
- 8:14Speaker 4: to our communities and our societies when it's lacking.
- 8:18Speaker 6: So that's really how I got going. So I'm going
- 8:20Speaker 6: to pause there and let you.
- 8:21Speaker 4: Ask another question so we can hear your wonderful voice too.
- 8:25Speaker 5: Yeah, that's great, Thank you, Thank you so much.
- 8:27Speaker 3: Ari. So you basically followed an invitation from a speaking
- 8:31Speaker 3: opportunity at Michigan and followed that trail, and you became
- 8:35Speaker 3: more and more interested, and you have actually written on
- 8:39Speaker 3: this topic. You published a slew of books and many, many,
- 8:43Speaker 3: many pamphlets, and you have a pamphlet on humility.
- 8:47Speaker 6: Right, Can you tell us a.
- 8:48Speaker 5: Little bit about that?
- 8:50Speaker 6: I can.
- 8:50Speaker 4: It came out last fall. This is the culminator. Well,
- 8:54Speaker 4: actually I'm still learning, but at the time it was
- 8:56Speaker 4: the culmination of the work that I had done that
- 8:59Speaker 4: started with that invitation to speak. It's called humility, a
- 9:03Speaker 4: humble anarchistic inquiry. We can talk about anarchism later if
- 9:07Speaker 4: you want. This turns out to be I mean, it's
- 9:09Speaker 4: something I've been studying for a long time and working
- 9:11Speaker 4: hard on its application to progressive business and to sustainable life.
- 9:17Speaker 4: I guess was a way to say it, but this
- 9:20Speaker 4: is really just a summation of my learnings and how,
- 9:24Speaker 4: like I said, how I came to get focused on it,
- 9:26Speaker 4: and then what it really means. How I realized in
- 9:30Speaker 4: hindsight why Jamie Vanderbrook had asked me to speak, which
- 9:33Speaker 4: is that although I had been completely unconscious about it,
- 9:36Speaker 4: we were actually doing it in a healthy way within
- 9:39Speaker 4: the organization. And I started to understand how we had
- 9:43Speaker 4: woven humility into so much of our existing training, we
- 9:46Speaker 4: just didn't call out the word. And then also I
- 9:50Speaker 4: started to realize how important it was for leadership skills
- 9:54Speaker 4: and really an important piece of the hiring and training
- 9:58Speaker 4: and job expectations. And then lastly I ended up with
- 10:02Speaker 4: some different perspectives on what humility is and how to
- 10:06Speaker 4: frame it in a meaningful way.
- 10:08Speaker 3: All right, Well, so you think about humility at the
- 10:14Speaker 3: intersection of leadership, at the intersection of organizational effectiveness ecosystems.
- 10:20Speaker 3: But I don't want to get ahead of you, so
- 10:22Speaker 3: I want to just let our listeners know we're going
- 10:24Speaker 3: to go there and talk about those different aspects of
- 10:28Speaker 3: humility from your perspective. ARI, but for right now, can
- 10:32Speaker 3: you just give like one or two examples of people that.
- 10:35Speaker 5: You would consider to be humble leaders in your own life?
- 10:41Speaker 4: Well, well, one of the interesting things so Patrick Lincioni
- 10:47Speaker 4: whose works I know you know, has a book out
- 10:51Speaker 4: called The Ultimate Team Player, and he distills his research
- 10:56Speaker 4: down to three characteristics that one ought to look for
- 11:01Speaker 4: to find the ideal team player.
- 11:03Speaker 6: Humble, hungry, i.
- 11:05Speaker 4: Either pursuit of mastery or greatness, and what he calls smart,
- 11:09Speaker 4: which doesn't mean intelligence but more emotional intelligence or the
- 11:14Speaker 4: ability to work collaboratively with others, etc. And when I
- 11:18Speaker 4: read those, I realized that actually those three characteristics were
- 11:22Speaker 4: essentially true of everyone I had really enjoyed working with
- 11:26Speaker 4: over the years. And so some of those include partners
- 11:31Speaker 4: of mine. So Paul Saganaw who I started Zingerman's with
- 11:35Speaker 4: back March fifteenth, nineteen eighty two. We're going to have
- 11:38Speaker 4: our thirty ninth anniversary next roum.
- 11:40Speaker 5: Congratulations.
- 11:41Speaker 3: Yeah.
- 11:42Speaker 4: And a crazy Maggie Bayliss, who's the person with whom
- 11:46Speaker 4: we started zinc Train.
- 11:47Speaker 6: She fits that.
- 11:48Speaker 4: Bill Frank Corollo, who I had worked with as a
- 11:53Speaker 4: when I was a dishwasher in restaurants and he was
- 11:55Speaker 4: a line cook and started the bake house with us,
- 11:58Speaker 4: all the way on through to really most of the
- 12:00Speaker 4: people I could think of that we work with as
- 12:02Speaker 4: leaders in our organization.
- 12:04Speaker 6: There's so many.
- 12:04Speaker 4: And then also people who've inspired me through philosophical learnings
- 12:10Speaker 4: and teachings around the world, many of whom That's how
- 12:12Speaker 4: I connected with you is because we share.
- 12:14Speaker 6: A lot of those. So people like Peter Black, you know,
- 12:18Speaker 6: Maya Angelou.
- 12:19Speaker 4: I just was quoting Tony Morrison and for the News,
- 12:22Speaker 4: I'm working on today.
- 12:23Speaker 6: I mean, all of these people.
- 12:25Speaker 4: I got Bell Hook's book on Love at the top
- 12:27Speaker 4: of my stack. I mean, they're all people who are
- 12:30Speaker 4: coming in their own imperfect ways, like all of us,
- 12:33Speaker 4: from places of humility. And so I think, really, who's
- 12:38Speaker 4: not humble? And I don't say this to place blame,
- 12:41Speaker 4: but I mean it's the people who act full of themselves.
- 12:44Speaker 4: And I have come to believe mostly that comes out
- 12:47Speaker 4: of their own internal insecurities and anxieties.
- 12:50Speaker 6: Which we all have. Just that's how they deal with it.
- 12:52Speaker 4: And in my experience, it's not the most wonderful to
- 12:58Speaker 4: manifest it in the world, but I do I believe
- 13:02Speaker 4: most of us have the same anxieties. It's really in
- 13:05Speaker 4: the same self doubts. And I was just, I'm trying
- 13:10Speaker 4: to remember her name. I was just listening to a
- 13:11Speaker 4: wonderful scholar. GET did an interview with Brene Brown, and
- 13:16Speaker 4: she was sharing her own anxiety as a black woman
- 13:20Speaker 4: who had achieved She's written a wonderful book and great achievement,
- 13:25Speaker 4: and she was talking about her self doubt and I'm thinking,
- 13:28Speaker 4: I have the same self doubt and thirty nine years
- 13:32Speaker 4: in business in a world renowned business with whatever. We
- 13:35Speaker 4: have five hundred and fifty employees, you know, and I
- 13:38Speaker 4: still feel that doubt every day. I feel like I
- 13:41Speaker 4: feel like I'm falling short, and I don't know if
- 13:44Speaker 4: it's legit. So I really believe it's a universal truth,
- 13:48Speaker 4: and then what we can learn to do is to
- 13:50Speaker 4: manage that anxiety in a healthy way.
- 13:53Speaker 5: Yes, yes, thank you, thank you.
- 13:55Speaker 6: Ari.
- 13:56Speaker 5: So I am wondering if you can paint a picture
- 14:00Speaker 5: for our listeners.
- 14:01Speaker 3: I read a quote and I don't know if this
- 14:03Speaker 3: is your quote or somebody else writing about your work, Ari,
- 14:07Speaker 3: but it talks about Mozart and music, and Mozart once
- 14:11Speaker 3: said that music is not in the notes, but in
- 14:13Speaker 3: the silence in between, and that humility is analogous to
- 14:18Speaker 3: that in that humility is the space between the sounds.
- 14:23Speaker 3: And I love that image, and so I'm wondering if
- 14:26Speaker 3: you might talk about either yourself or one of your
- 14:29Speaker 3: colleagues or somebody else that you mentioned, and how they
- 14:33Speaker 3: manifest that space between the sounds. I mean, it sounds
- 14:36Speaker 3: poetic and lyrical and lovely, but what does that really
- 14:39Speaker 3: look like on the ground.
- 14:41Speaker 4: Well, I think in a way it's a funny thing,
- 14:44Speaker 4: but it actually doesn't look like anything. That's why it's
- 14:47Speaker 4: the space between the sounds. It's part of what has
- 14:53Speaker 4: happened in the world. And I don't know that it's
- 14:56Speaker 4: really new, but I guess it's probably been exaggerating and
- 15:00Speaker 4: exasperated in recent years. It is those who make the
- 15:05Speaker 4: loudest noise get the most attention. And I think humility
- 15:11Speaker 4: by definition means that, of course, there's times for us
- 15:15Speaker 4: to speak, and of course there's times for us to
- 15:17Speaker 4: quotes make noise through our actions, but sometimes, many times,
- 15:22Speaker 4: oftentimes it's really through our silence and our ability to
- 15:27Speaker 4: keep our mouths quiet and to let others step forward
- 15:30Speaker 4: and lead, to ask better questions, and to watch as
- 15:37Speaker 4: others develop and grow and learn to struggle and collaborate
- 15:41Speaker 4: as we are, because we're all struggling. But I mean,
- 15:45Speaker 4: I grew up in a loving family where they showed
- 15:48Speaker 4: love and affection by cutting you off and telling you
- 15:50Speaker 4: were wrong.
- 15:51Speaker 6: And it wasn't no intended, it was not a wasn't
- 15:55Speaker 6: ill will, It was just.
- 15:57Speaker 4: Habit, routine way every life. And so that's how I
- 16:01Speaker 4: grew up. So I'm, with all due respect to my family,
- 16:04Speaker 4: I'm kind of in recovery. From that, because I can
- 16:07Speaker 4: get triggered with the best of them and learn and
- 16:10Speaker 4: start to just react and talk louder and faster, and
- 16:14Speaker 4: it's not the end of the world, but it's not great.
- 16:17Speaker 4: And so just learning to slow myself down and back up.
- 16:21Speaker 4: And then as you described it as is in a pamphlet,
- 16:24Speaker 4: to live in the silence between the notes and just
- 16:27Speaker 4: let things unfold. Not to be absent or to abdicate
- 16:32Speaker 4: our responsibility, because as leaders are, the responsibility is the
- 16:36Speaker 4: same whether we're listening or we're talking, but to really
- 16:39Speaker 4: allow others to come forward and shine. And I was
- 16:42Speaker 4: actually just while I was out running today listening to
- 16:45Speaker 4: a podcast with Krista Tippett and a gentleman who I
- 16:47Speaker 4: had not heard of named Gordon Hempton h gmpt O
- 16:50Speaker 4: N who's it's about silence and he studies silence out
- 16:56Speaker 4: in the world and goes out and listens to nature,
- 16:58Speaker 4: and it just I was thinking about I was going
- 17:01Speaker 4: to getting ready to speak to you, and so I
- 17:03Speaker 4: was thinking, this is a perfect segue for it. And
- 17:07Speaker 4: with your musical background, of course, I'm honored that it
- 17:12Speaker 4: resonated for you, because anybody who does what you do
- 17:15Speaker 4: in the musical world as well as you do. And
- 17:18Speaker 4: your husband does understand this really even better than I do.
- 17:23Speaker 5: Well, thank you.
- 17:24Speaker 3: As you were talking, I was actually thinking about music
- 17:27Speaker 3: and conducting, which is one of the things that my
- 17:29Speaker 3: husband does. So thank you for that. And I will
- 17:33Speaker 3: look up that podcast. Sounds wonderful, sounds very interesting. So Ari,
- 17:38Speaker 3: what have you learned since writing the pamphlet? I mean
- 17:40Speaker 3: you kind of started out wondering about it, and as
- 17:43Speaker 3: a learner, what have you now pulled in as a
- 17:47Speaker 3: result of finishing that.
- 17:49Speaker 4: Well, quite a few things, really, I'll start with a
- 17:52Speaker 4: couple and we'll see where we go with that. But
- 17:55Speaker 4: so one big one was I before I had started
- 17:58Speaker 4: this work, I think it was clear to me, of course,
- 18:02Speaker 4: that people who were very full of themselves and who
- 18:06Speaker 4: were not able to ever sit in the silence, but
- 18:09Speaker 4: needed to be the noise in the notes, not the
- 18:12Speaker 4: silence between the notes. That clearly people when and we
- 18:16Speaker 4: all have ego, when we get caught up in that
- 18:18Speaker 4: ego and we take it to an exaggerated state to
- 18:22Speaker 4: dominate others, either emotionally or in some cases physically, or politically,
- 18:28Speaker 4: or spiritually, and in very bad cases, in an abusive way.
- 18:34Speaker 6: Clearly that's not humility.
- 18:36Speaker 4: I would not have said, though, that people with very
- 18:39Speaker 4: low self esteem are unhumble, because I would have thought, well,
- 18:43Speaker 4: clearly they're not egotistical, so they must be humble. But
- 18:47Speaker 4: I came through my own readings to change that belief
- 18:50Speaker 4: and to really understand that humility is about neither being.
- 18:54Speaker 6: High nor low.
- 18:57Speaker 4: And from that, a second learning that came to me
- 19:00Speaker 4: was really starting to believe that humility is when we're
- 19:04Speaker 4: at our most human, is when we're in a state
- 19:08Speaker 4: of hum what I came to call humbleness. And I
- 19:12Speaker 4: can talk about that too.
- 19:14Speaker 5: Yeah, I would love to have you say more about that,
- 19:17Speaker 5: at our most human.
- 19:19Speaker 4: Yeah, So there's a number of pieces of that. So
- 19:22Speaker 4: when we're neither overly full of ourselves nor stuck in
- 19:27Speaker 4: the state of self duprecation, and certainly I can run
- 19:30Speaker 4: my cycles on both ends.
- 19:32Speaker 6: Of those extremes.
- 19:34Speaker 4: I think we all do that when we can stay centered,
- 19:37Speaker 4: and it's not that easy.
- 19:39Speaker 6: When we can stay.
- 19:40Speaker 4: Centered, that that's when we're true to ourselves, and that
- 19:44Speaker 4: is when we're at our most human, imperfect, open to learning,
- 19:49Speaker 4: rail and fragile, yet resilient, and.
- 19:54Speaker 6: So a lot of it comes out of that. And
- 19:57Speaker 6: and then I.
- 19:59Speaker 4: Started to so look at the root of the word,
- 20:03Speaker 4: which I do often. I'm sure you do you also,
- 20:05Speaker 4: because it's always interesting. And and then you mentioned ecosystems,
- 20:11Speaker 4: and this connected with work I've been doing, and in
- 20:14Speaker 4: a way a different subject. But of course everything in
- 20:16Speaker 4: the ecosystem is related one way or the other, and
- 20:19Speaker 4: this turned out to be two. But so humility comes
- 20:23Speaker 4: from from humans.
- 20:26Speaker 6: From the earth.
- 20:27Speaker 4: And of course in the Bible, Adam the first man,
- 20:32Speaker 4: that his name in Hebrew Adamah means earth. So and
- 20:37Speaker 4: of course the story in the Bible is that he
- 20:39Speaker 4: was created by God from the earth. So regardless of
- 20:44Speaker 4: one's religious beliefs, is not the point. But it's just
- 20:46Speaker 4: that it comes from that same place of groundedness and
- 20:51Speaker 4: connection to nature and connection to the earth. So it
- 20:54Speaker 4: really came out of that, and that the humans the
- 20:58Speaker 4: top soil. The most important and piece of what plants
- 21:02Speaker 4: grow in is the humans. And in the same way,
- 21:05Speaker 4: the most important thing, or one of the most important
- 21:08Speaker 4: things for growing healthy people in organizations is also humility,
- 21:13Speaker 4: because without the top soil, plants don't grow well.
- 21:16Speaker 6: Without the humility, people don't grow well.
- 21:20Speaker 5: Yeah, thank you. You must have been reading my mind
- 21:22Speaker 5: because I went to that word too, So that's great.
- 21:25Speaker 3: Yeah, yeah, I love that. So Ari, can you talk
- 21:30Speaker 3: a little bit about what humility has helped you.
- 21:34Speaker 5: Understand about the state of our country right now?
- 21:39Speaker 6: Yeah. When I started this study, I didn't really.
- 21:45Speaker 4: Realize at all how important it was going to be
- 21:49Speaker 4: in the context of what you just said of understanding
- 21:52Speaker 4: the state of society. Not like the society, and I'm
- 21:55Speaker 4: a part of it, so I'm not looking at it
- 21:57Speaker 4: as an outside critic. We're all part of the problem,
- 22:00Speaker 4: all potentially part of the solution.
- 22:02Speaker 6: But I didn't know when the pamphlet was going to
- 22:06Speaker 6: come out.
- 22:06Speaker 4: It was not planned as some sort of massive social
- 22:11Speaker 4: statement and commentary. It was just work I had been
- 22:14Speaker 4: doing for a long time. But a couple very current
- 22:17Speaker 4: event related subjects that are at hand. So one is
- 22:22Speaker 4: if we're in a state of what I now would
- 22:24Speaker 4: refer to as humbleness, and we can come back to
- 22:26Speaker 4: that in a bit, but if we're in a state
- 22:28Speaker 4: of humbleness, we're not better than anybody, and we're not
- 22:32Speaker 4: worse than anybody. And this is going back to the
- 22:35Speaker 4: ecosystem in nature, there's really no hierarchy. Everyone and everything
- 22:39Speaker 4: is important. We're all different, we all play an important role.
- 22:43Speaker 6: In the moment.
- 22:44Speaker 4: One person's role might be different as the conductor of
- 22:46Speaker 4: the orchestra. If I'm in the audience and I go
- 22:50Speaker 4: to the bathroom, nothing's going to happen if you do
- 22:54Speaker 4: where the show's in big trouble. Doesn't make you a
- 22:56Speaker 4: better person or me a worse person. It just means
- 22:58Speaker 4: in that moment, you have a particular important So this
- 23:02Speaker 4: is not to deny that important role that you play,
- 23:06Speaker 4: but it just to not tie value as a human
- 23:09Speaker 4: being to the role people are playing, or of course
- 23:12Speaker 4: to age, gender, race, religion, political beliefs, and to come
- 23:18Speaker 4: back to the belief that I have long held, and
- 23:21Speaker 4: this goes into the anarchist stuff, that everybody is equitable,
- 23:25Speaker 4: everybody is equal, not the same. In fact, no two
- 23:29Speaker 4: people are the same, but everybody is equal, and that
- 23:32Speaker 4: everybody is an important, creative, intelligent human being. And at
- 23:35Speaker 4: my job, and I don't get it right every day.
- 23:38Speaker 4: At my job is to treat them with dignity and
- 23:41Speaker 4: honor them for who they are. And that's anover ending
- 23:44Speaker 4: challenge because I fall short.
- 23:46Speaker 6: But that's that work. So if we're all coming at our.
- 23:50Speaker 4: Lives treating everyone as an equal, then racism can't exist
- 23:58Speaker 4: because racism, antisemitism, the belief women can't be leaders, these
- 24:02Speaker 4: things all come from hierarchical thinking, which is so implicit
- 24:08Speaker 4: embedded in our culture that all of us me included,
- 24:11Speaker 4: grew up with it and we don't even know what's happening.
- 24:15Speaker 4: I tell the little anecdote in the book, in the pamphlet,
- 24:19Speaker 4: which I didn't make up, out of the two fish
- 24:21Speaker 4: swimming along having a conversation, and one fish says, yeah,
- 24:24Speaker 4: that guy, he's like a fish out of water, And
- 24:26Speaker 4: the other fish goes, what's water? And that's really what
- 24:31Speaker 4: I've come to realize. Hierarchical thinking is like, and it's
- 24:34Speaker 4: so endemic that people, unwittingly, we just fall into it.
- 24:40Speaker 4: So people say, like, what's the most important thing we
- 24:42Speaker 4: need to know? What's the key element, what's the biggest
- 24:45Speaker 4: mistake you've ever made, what's your biggest success, what's your
- 24:49Speaker 4: proudest moment of your life? And I'm thinking, in hindsight,
- 24:55Speaker 4: in a natural ecosystem model, why do I have to pick?
- 25:00Speaker 6: There's no reason to rank them.
- 25:02Speaker 4: The problem is when we're thinking hierarchically, then either I
- 25:06Speaker 4: need to be better than you or you're better than me,
- 25:08Speaker 4: because we can't really be on par If that makes sense,
- 25:12Speaker 4: I mean it doesn't make sense, but that's the way
- 25:15Speaker 4: we've been trained to think. And there's a second piece
- 25:17Speaker 4: of this too, which I think is antithetical to true humility,
- 25:22Speaker 4: and that's that we've we've been trained to hold the
- 25:25Speaker 4: belief that we can assign an identity to a group
- 25:28Speaker 4: of people.
- 25:30Speaker 6: Women do this, you know how men are.
- 25:35Speaker 4: And then it degenerates from there into this is how
- 25:38Speaker 4: black people are, this is how Jews are, this is
- 25:40Speaker 4: how Catholics are.
- 25:42Speaker 6: And it's just.
- 25:44Speaker 4: Whether it's ill intended or not, it creates what I
- 25:47Speaker 4: would suggest as a dehumanization that's antithetical to true humility
- 25:53Speaker 4: or humbleness.
- 25:54Speaker 6: And so when you combine that kind of group assignment of.
- 25:57Speaker 4: Identity with hierarchical thinking, doesn't take you long to arrive
- 26:01Speaker 4: at the conclusion that either my group's going to be
- 26:03Speaker 4: better than yours or yours is going to be better
- 26:05Speaker 4: than mine. In a hierarchically minded world, who wants to
- 26:08Speaker 4: be worse? Somebody has to be on the bottom and
- 26:11Speaker 4: So this thinking manifests in the US a lot through racism,
- 26:16Speaker 4: and manifested in Nazi Germany and much of Europe for
- 26:20Speaker 4: centuries in the treatment of Jews. There has to be
- 26:23Speaker 4: somebody who's pushed to the bottom, and maybe it was women.
- 26:26Speaker 4: It was traditionally women in the household. But the point
- 26:30Speaker 4: is just to really come at it alternatively from a
- 26:33Speaker 4: place of humility, of humbleness, where we treat everybody with dignity,
- 26:38Speaker 4: where we're no better and no worse than anyone else.
- 26:41Speaker 5: Yes, thank you, thank you.
- 26:43Speaker 3: I often think about birthright dignity, that everyone has that,
- 26:49Speaker 3: and you know, if we begin there, then we create
- 26:53Speaker 3: a whole different paradigm.
- 26:54Speaker 6: Right absolutely, I have come.
- 26:58Speaker 4: I wrote a piece about dignity over the summer, and uh,
- 27:02Speaker 4: I started to realize that's really one of the key
- 27:05Speaker 4: metrics I would suggest of a healthy culture, whether it's
- 27:08Speaker 4: at our business or or in society at large. If
- 27:12Speaker 4: everyone's treated with dignity, we're still gonna make mistakes.
- 27:16Speaker 6: Absolutely.
- 27:17Speaker 4: If I forget to call you back, but I treat
- 27:19Speaker 4: you with dignity, life's gonna You're you're gonna forgive me,
- 27:22Speaker 4: and life's gonna go on. If if I slip, and
- 27:25Speaker 4: but it comes from a dignity based relationship.
- 27:28Speaker 6: We're gonna be okay.
- 27:29Speaker 4: So that that was that's one big piece of current events.
- 27:32Speaker 4: And then the other big piece is it's a pandemic
- 27:37Speaker 4: mm hmmm, which no one alive has been through.
- 27:41Speaker 6: Uh.
- 27:42Speaker 4: And so humility would dictate that we would ask for help.
- 27:48Speaker 4: Humility would dictate that we acknowledge that we don't really
- 27:52Speaker 4: know what to do. Humility dictates that we understand our
- 27:56Speaker 4: essential helplessness in the face of it, and then together
- 28:00Speaker 4: come up with ways to start to address the issues
- 28:02Speaker 4: at hand.
- 28:05Speaker 6: But we I don't really se want to get into politics.
- 28:08Speaker 4: But if we have leadership that is not humble, then
- 28:15Speaker 4: we flail around intellectually and emotionally trying to hide the problem,
- 28:20Speaker 4: deny the problem, yell at the people who know more
- 28:23Speaker 4: than we do so that we feel better about ourselves,
- 28:26Speaker 4: et cetera, et cetera. And none of that goes to
- 28:30Speaker 4: finding quicker solutions that are more holistically sound. So I
- 28:33Speaker 4: didn't think about either of those per se when I
- 28:36Speaker 4: took on the challenge of learning about humility.
- 28:38Speaker 6: But as you know, and I.
- 28:41Speaker 4: Know, I mean the horrible killings over the course of
- 28:44Speaker 4: the spring and summer, which of course are not really new.
- 28:48Speaker 6: I mean, as horrible as they are, we.
- 28:50Speaker 4: Know it's been going on for centuries, and certainly this
- 28:54Speaker 4: is not the first time a leader acted unhumble in.
- 28:57Speaker 6: The face of a crisis.
- 28:58Speaker 4: But we know that humility and humbleness leans to better outcomes,
- 29:03Speaker 4: will help more people.
- 29:04Speaker 5: So yeah, thank you, Ari.
- 29:07Speaker 3: I want to just pause here just a moment, because
- 29:13Speaker 3: you know what you have been addressing are complex. I'm
- 29:19Speaker 3: not going to say complicated, but complex. I actually think
- 29:23Speaker 3: that there's also simplicity in what you are talking about
- 29:26Speaker 3: as well, because I think human beings at our best,
- 29:30Speaker 3: we know, you know, we know how to we know
- 29:34Speaker 3: how to collaborate, we know how to pull together. Yeah,
- 29:37Speaker 3: we know how to be humble. And yet because of whatever, whatever,
- 29:42Speaker 3: whatever power systems, hierarchy, whatever is in the air, we
- 29:47Speaker 3: tend sometimes.
- 29:48Speaker 5: Not to not to go into that place of humility,
- 29:52Speaker 5: to deep humility.
- 29:55Speaker 3: I just have to tell you, I know you probably
- 29:58Speaker 3: would not say this about yourself.
- 29:59Speaker 4: Ma.
- 30:00Speaker 3: Maybe I'm maybe to become an assumption, but you strike
- 30:04Speaker 3: me as a humble leader. And from the moment that
- 30:10Speaker 3: I met you over email, and then when we had
- 30:14Speaker 3: a COVID conversation, not a conversation about COVID, but you know,
- 30:18Speaker 3: outside with social distancing, et cetera, et cetera. And I'm
- 30:22Speaker 3: just wondering how you do what you do managing a
- 30:26Speaker 3: very sizeable enterprise, a profitable enterprise, sustaining it over four decades.
- 30:33Speaker 3: And you talked a little bit about an ecosystem, and
- 30:36Speaker 3: I wonder if you can just tell us about that
- 30:38Speaker 3: and how it connects to humility for you.
- 30:41Speaker 4: Yeah, I well, thank you. I spent a lot of
- 30:45Speaker 4: years in therapy to learn to take a compliment, so
- 30:48Speaker 4: I'm just going to leave it at that. There's no
- 30:55Speaker 4: one thing to answer your question. I mean, really, I
- 30:58Speaker 4: guess it's fun. But because we're here in the academic community,
- 31:04Speaker 4: I get interview requests from students weekly. I try to
- 31:09Speaker 4: actually talk to all of them, although I have come
- 31:12Speaker 4: to suggest that they do some reading from what I've
- 31:15Speaker 4: written before they interview me, so I don't need to
- 31:17Speaker 4: repeat all of the same stuff from scratch. But it's
- 31:22Speaker 4: funny because they'll all ask me what's the most important
- 31:24Speaker 4: thing right the hierarchical thinking, So the best answer I
- 31:28Speaker 4: could give them now is the most important thing or
- 31:30Speaker 4: the best advice is to stop looking for the most
- 31:32Speaker 4: important thing. There's many reasons why I have arrived at
- 31:39Speaker 4: this ecosystem model, and I'm still evolving. I started thinking
- 31:46Speaker 4: about it back when I was working on part four
- 31:49Speaker 4: of the Guide to Good Leading series, which I mentioned
- 31:51Speaker 4: is about beliefs. As I studied beliefs, and it became
- 31:55Speaker 4: ever clear to me that all really all of our
- 31:57Speaker 4: conscious all of our behaviors, other than some instinctive reaction
- 32:03Speaker 4: if somebody throws a rock at you or whatever. Other
- 32:05Speaker 4: than that, every action we take, including you and me
- 32:08Speaker 4: being on this podcast together, the work that we do,
- 32:11Speaker 4: how we relate to our significant others, the way we
- 32:14Speaker 4: treat our colleagues or the person at the drug store,
- 32:18Speaker 4: all of that is based on our beliefs. And I
- 32:20Speaker 4: started to realize that although no one really talks about
- 32:23Speaker 4: those beliefs or rarely talks about them, they are what
- 32:28Speaker 4: underlies the actions. And so the image came into my
- 32:31Speaker 4: head that the beliefs were very much akin to the
- 32:33Speaker 4: root system of our lives, and that you couldn't see them,
- 32:40Speaker 4: like I said, but what was happening above ground was
- 32:42Speaker 4: always correlated. Alexander Berkman the anarchist once, very helpfully for me,
- 32:48Speaker 4: said you can't grow a rose from a cactusy. So
- 32:52Speaker 4: I came to realize you can't. Negative beliefs will always
- 32:56Speaker 4: lead to negative outcomes. You can make action and noise,
- 33:00Speaker 4: as we've experienced nationally, but you can't really create healthy,
- 33:04Speaker 4: positive outcomes except from positive beliefs. And that doesn't mean
- 33:07Speaker 4: there's no problems. But you can have a negative believe
- 33:09Speaker 4: about a problem, like we're victims, or you can have
- 33:11Speaker 4: a positive belief, which is this is horrible. It's a tragedy.
- 33:14Speaker 4: It's terrible. Let's get to work and try to do
- 33:17Speaker 4: something about it. And then from there it grew and
- 33:20Speaker 4: I started to realize the culture was like the soil
- 33:22Speaker 4: because anybody who does agricultural work, and I'm a city kid,
- 33:26Speaker 4: but I've been learning, and my girlfriend's a farmer, the
- 33:30Speaker 4: soil is always what holistic farmers, sustainable farmers, organic farmers
- 33:34Speaker 4: always talk about feeding the soil because when the soil
- 33:37Speaker 4: is healthy, the plants are going to do better. And
- 33:38Speaker 4: it's the same in organizations. So if you put you
- 33:41Speaker 4: and me, with all due respect, on a five year
- 33:44Speaker 4: tenure at a fast food franchise within not super great
- 33:49Speaker 4: franchise e. We're just going to be two more cynical
- 33:54Speaker 4: people counting the minutes till we can get out of work.
- 33:56Speaker 4: And it's not said disrespectful to you or to me.
- 34:00Speaker 4: It's just if you're in unhealthy soil, it's very difficult
- 34:04Speaker 4: to sustain. And then it kept going and hope started
- 34:07Speaker 4: to appear as the sun because we all go towards hope.
- 34:11Speaker 4: I think you can see that. Unfortunately through the behaviors
- 34:14Speaker 4: of the last year on a political level, even when
- 34:16Speaker 4: the hope is negative or destructive, in the long run,
- 34:19Speaker 4: people still go hopeless.
- 34:20Speaker 6: People will still.
- 34:21Speaker 4: When hope comes for them, will go towards it. Spirit
- 34:26Speaker 4: of generosity. I started to see like water, because nothing
- 34:29Speaker 4: grows without it. Purpose. I started to see is air
- 34:32Speaker 4: because I was reading Rebecca Soulnett, whose books I love,
- 34:35Speaker 4: and she asked, but I know she did an event,
- 34:37Speaker 4: but I saw it in her book, so I give
- 34:39Speaker 4: her credit. Which is what goes faster uphill than downhill?
- 34:42Speaker 4: And I had no clue, And the answer is wind.
- 34:45Speaker 4: So I realized it if wind or air is purpose.
- 34:48Speaker 4: Of course, when we're purpose driven, as you know from
- 34:51Speaker 4: your own books, and you're teaching we will go work
- 34:54Speaker 4: way harder at something difficult that we believe in, and
- 34:57Speaker 4: we will at something we don't believe in, even if
- 34:59Speaker 4: it's easy. Anyway, the concept continued to has continued to evolve,
- 35:04Speaker 4: and now it's becoming clear that it's a whole book
- 35:06Speaker 4: and to itself. So it's probably going to be part
- 35:08Speaker 4: five in the series.
- 35:11Speaker 6: But I like it.
- 35:12Speaker 4: For many reasons. I think I have like twenty on
- 35:14Speaker 4: my list, but just to give you one or two.
- 35:17Speaker 4: It's not hierarchical, which we talked about earlier. Another thing
- 35:21Speaker 4: is that everything impacts everything else, and so hierarchical thinking
- 35:25Speaker 4: leads us to weight things out and to say, hey,
- 35:28Speaker 4: the elephant is clearly way more important than to be
- 35:31Speaker 4: because look how big the elephant is. But of course
- 35:35Speaker 4: we start to learn that seemingly infinitesimal, statistically present things
- 35:40Speaker 4: like bees have this enormous impact on the ecosystem, and
- 35:44Speaker 4: when they're absent, you don't even notice if you're not
- 35:46Speaker 4: a farmer or somebody who keeps bees. But all of
- 35:51Speaker 4: a sudden, we're not able to grow the fruit and
- 35:54Speaker 4: grow the.
- 35:55Speaker 6: Food that we need to grow.
- 35:56Speaker 4: So in the ecosystem, the greeting that the host gives
- 36:00Speaker 4: at the front door of Ingraman's Roadhouse could gain or
- 36:03Speaker 4: lose us one of our most loyal customers. Yes, and
- 36:07Speaker 4: who cares what I say that that smile or lack thereof,
- 36:11Speaker 4: that energy, that lack thereof. So all of that, and
- 36:14Speaker 4: then also it's very important to understand that everything is
- 36:18Speaker 4: impacting everything else.
- 36:19Speaker 6: And so we had some.
- 36:22Speaker 4: Guests last night at the roadhouse who had never been
- 36:24Speaker 4: there before. Their friend brought them. They're from New York.
- 36:28Speaker 4: They were blown away by their meal. Well, I'm gonna
- 36:31Speaker 4: bet you they're going to end up spending way more
- 36:33Speaker 4: money at our mail order over the next ten years.
- 36:38Speaker 4: They and they went home with a coffee cake. And
- 36:40Speaker 4: the guy's favorite food in his life is coffee cake.
- 36:43Speaker 4: So our bakery's going to do well. So although they
- 36:46Speaker 4: entered through the roadhouse, the long term impact might be
- 36:50Speaker 4: really show up even more prominently in other parts of
- 36:53Speaker 4: our organization. So when we understand that we're all related,
- 36:57Speaker 4: and that how the dignity with which I treat you
- 37:01Speaker 4: as impacting my own life, Because if I treat you badly,
- 37:04Speaker 4: it's going to manifest in a way. I greet Tammy
- 37:07Speaker 4: when she comes home from the farm tonight, etc. So
- 37:10Speaker 4: all of those things are part of the ecosystem. And
- 37:12Speaker 4: then the humbleness, as we talked about as the humans,
- 37:16Speaker 4: it's the top soil and out of that, as I wrote,
- 37:19Speaker 4: you probably saw the piece a couple of weeks ago,
- 37:22Speaker 4: as somebody asked me, and I didn't know the answer,
- 37:24Speaker 4: what does humiliation mean? You didn't write about it in
- 37:27Speaker 4: the pamphlet, And I'm like, you know what, You're right,
- 37:29Speaker 4: I didn't.
- 37:29Speaker 6: But she's like, well, did you do that on purpose?
- 37:31Speaker 6: I'm like, not really, I just didn't think about it.
- 37:34Speaker 4: So her question got me thinking and I realized that
- 37:36Speaker 4: humiliation and it makes sense. I mean, in essence, it's
- 37:40Speaker 4: taking the other person's top soil. We're making it hard
- 37:44Speaker 4: for you to be human by pushing you to be
- 37:49Speaker 4: lower than us. And not shockingly, this is what human
- 37:55Speaker 4: beings are doing to the planet. Top soil is eroting,
- 37:58Speaker 4: disappearing in a rate to the point that it's going
- 38:03Speaker 4: to threaten our existence on the planet.
- 38:05Speaker 6: And this comes.
- 38:06Speaker 4: Also from humans, which includes all of us to some degree,
- 38:10Speaker 4: treating nature as if we're better than nature rather than
- 38:14Speaker 4: what's true. And I've come to understand, which I never
- 38:17Speaker 4: understood as a kid growing up in Chicago, where asphalt
- 38:21Speaker 4: was a comforting phenomenon, that we're part of nature and
- 38:26Speaker 4: that we have a responsibility, but we aren't better than
- 38:29Speaker 4: anything in nature.
- 38:30Speaker 6: We're just part of it.
- 38:33Speaker 3: Well, thank you, thank you, And I love your system's
- 38:36Speaker 3: view and making it an ecosystem.
- 38:39Speaker 5: Which is pretty You know, it's hard for some people
- 38:42Speaker 5: to understand.
- 38:43Speaker 3: Like you said, you come from an asphalt right and
- 38:46Speaker 3: for those of us who are blessed to live in
- 38:49Speaker 3: a world with old growth trees as a natural way
- 38:53Speaker 3: of being and breathing, it's a little bit easier to understand.
- 38:57Speaker 3: So thank you for writing, Ari, thank you for for thinking,
- 39:01Speaker 3: thank you for being, and thank you for breathing life
- 39:04Speaker 3: into these ideas, these big ideas, and bringing them down
- 39:08Speaker 3: to earth in a way that people can hold on too.
- 39:12Speaker 5: And I want to ask you just a couple more questions.
- 39:14Speaker 6: Yes, sure.
- 39:15Speaker 3: First of all, where do you find time to write?
- 39:17Speaker 3: I mean, Mercy, It seems like you have just so many,
- 39:21Speaker 3: you know, things going on in your embraces so wide.
- 39:24Speaker 3: Where do you find the time to write?
- 39:26Speaker 4: I wrote an essay on time management in part three
- 39:31Speaker 4: of the book, which is on managing ourselves as a whole.
- 39:34Speaker 4: You can have me back and we can talk about time.
- 39:36Speaker 4: But I came to realize that most of us have
- 39:40Speaker 4: relatively unhealthy relationships with time, and that the way most
- 39:46Speaker 4: Americans talk about time not consciously. If they were to
- 39:51Speaker 4: speak about their significant other like that all day.
- 39:54Speaker 6: It wouldn't go it wouldn't go well.
- 39:58Speaker 4: Because they're always mad, they're always frustrated, they never appreciate
- 40:05Speaker 4: it or rarely.
- 40:07Speaker 6: And then I realized, like it's.
- 40:12Speaker 4: People like I think about food all the time because
- 40:15Speaker 4: I love it and I work with it. But I
- 40:17Speaker 4: don't have eating disorders. I just like food and appreciate
- 40:21Speaker 4: its beauty. And I'm fortunate that I can afford to.
- 40:25Speaker 6: Eat good food.
- 40:26Speaker 4: And I'll mean, I'm super wealthy, but I'm doing fine,
- 40:29Speaker 4: and I am around good food all day, and I
- 40:32Speaker 4: feel really fortunate for that. Many people don't have access
- 40:35Speaker 4: to the healthful, wonderful, nutritious food that I do. But
- 40:39Speaker 4: in the same way, I think it's true at time,
- 40:41Speaker 4: and I guess I realized that Sam Teine, who's work
- 40:45Speaker 4: you probably also know, is another wonderful, humble human being.
- 40:49Speaker 4: He said, we always make time for what we truly
- 40:52Speaker 4: want to do. And I know this is true, Like
- 40:55Speaker 4: I don't play golf at all, but I listen to
- 40:58Speaker 4: you know, when we do zinc train where and I
- 41:00Speaker 4: listened to whatever stereotyping. So I apologize, but whatever bankers
- 41:04Speaker 4: and they're like, I can't get it. That's sold behind
- 41:07Speaker 4: and what are you doing this weekend?
- 41:09Speaker 6: Oh I got two games of golf.
- 41:10Speaker 4: I'm like, okay, so you got time to golf. I'm
- 41:13Speaker 4: not judging it, but if you got time to golf,
- 41:15Speaker 4: then you got time to write. So I think for me,
- 41:19Speaker 4: it's just a conscious choice to put time into certain places.
- 41:23Speaker 4: And the writing is not something I really ever set
- 41:26Speaker 4: out to do. I just came to it really out
- 41:29Speaker 4: of frustration to be honest with the way other people
- 41:31Speaker 4: were writing our newsletter. And in hindsight, it wasn't their fault,
- 41:34Speaker 4: it was mine. But so the more I did it, the.
- 41:38Speaker 6: More I learned. The more I learned, the more.
- 41:40Speaker 4: I put that to work in the organization, the more
- 41:42Speaker 4: it helped us as an organization, the more energy I
- 41:44Speaker 4: felt because I was learning, and so it got me
- 41:47Speaker 4: on a good cycle. So I just try to be
- 41:50Speaker 4: mindful of my time and type fast and keep moving,
- 41:55Speaker 4: get over the perfectionism with which I grew up.
- 41:58Speaker 3: Yes, yes, it's really important when you when you write, so,
- 42:03Speaker 3: thank you, thank you Ari. So my last question for
- 42:06Speaker 3: now is you know you've you've spoken a little bit
- 42:10Speaker 3: about anarchism, and I would love to hear again in
- 42:13Speaker 3: your own words, what is the relationship between what you
- 42:18Speaker 3: do anarchism and who you are as well?
- 42:21Speaker 6: Well?
- 42:22Speaker 4: I talk about anarchism because it's so misunderstood. Okay, Anarchism
- 42:29Speaker 4: is about respect for every individual. It's about freely choosing
- 42:33Speaker 4: collaboration and generosity and positive beliefs. It's it's really a
- 42:39Speaker 4: way of being. And anarchism is perceived to be chaos,
- 42:44Speaker 4: but it's actually all about order. It's just that we
- 42:48Speaker 4: freely choose order. And in hindsight, studying ecosystems in permaculture,
- 42:53Speaker 4: I would actually say that permaculture is anarchism in nature
- 42:58Speaker 4: and anarchism is permical for people because all the same
- 43:02Speaker 4: principles show up in both philosophies, about interconnectivity, about getting
- 43:07Speaker 4: out of hierarchy, about treating everything and everybody with dignity
- 43:10Speaker 4: and respect, about seeing the beauty and benefit that each
- 43:14Speaker 4: person brings.
- 43:15Speaker 6: In their own unique way.
- 43:16Speaker 4: So what I This is a longer story, But as
- 43:20Speaker 4: I started to restudy it ten or twelve years ago,
- 43:24Speaker 4: because I got asked to speak somewhere else at the
- 43:27Speaker 4: Jewish Studies Department and Devor Dashmore titled the talk Rybread
- 43:32Speaker 4: and Anarchism because I had just written a ten thousand
- 43:34Speaker 4: word essay on the history of Jewish ryebread, and she
- 43:38Speaker 4: knew I had studied the anarchists and I was getting
- 43:41Speaker 4: once again. I took the agreement to speak, but then
- 43:44Speaker 4: I didn't. I'm like, man, I haven't looked at my
- 43:46Speaker 4: books in twenty years. I mean, I'm going to look
- 43:48Speaker 4: like an idiot in front of like, these are professors
- 43:51Speaker 4: who study this.
- 43:52Speaker 6: Stuff, and I don't know. I'm way out of touch.
- 43:55Speaker 4: So I got all my old books out and I
- 43:56Speaker 4: started to restudy and it totally blew me away in
- 44:00Speaker 4: a quick sense.
- 44:01Speaker 6: For two reasons.
- 44:02Speaker 4: Ay, I had not realized how much what Paul and
- 44:06Speaker 4: I and everyone around us had created was aligned with
- 44:09Speaker 4: a lot of those anarchist beliefs that I hadn't consciously done,
- 44:13Speaker 4: but it was happening anyway. And then be more, even
- 44:16Speaker 4: more importantly, it just totally hit me. Upside ahead is
- 44:20Speaker 4: how much what's now called progressive business was aligned with
- 44:24Speaker 4: anarchist thinking. So getting out of hierarchy, self organizing, work,
- 44:30Speaker 4: team flattening, organizations, engagement, these are all take away the
- 44:38Speaker 4: business seek It's all anarchist stuff that was being written
- 44:41Speaker 4: about one hundred years ago because anarchism came as a
- 44:44Speaker 4: reaction to the dehumanization of the Industrial Revolution. It's the same,
- 44:49Speaker 4: although many of them did not deal with race very
- 44:52Speaker 4: well at the time, but it's the same dehumanization that
- 44:56Speaker 4: was done that justified racism and hierarchical thinking around the
- 45:01Speaker 4: made up concept of race, which of course is a
- 45:03Speaker 4: whole other subject that you know and.
- 45:05Speaker 6: Teach very beautifully about.
- 45:08Speaker 4: So it really I started to realize that all of
- 45:11Speaker 4: this stuff you and I have been talking about for
- 45:12Speaker 4: the last hour, treating everyone with dignity, positive beliefs, including
- 45:17Speaker 4: everybody actively, these are all the themes of progressive life
- 45:21Speaker 4: and organizations, and they're all themes that are embedded in anarchism.
- 45:25Speaker 4: And interestingly, Gustav Landauer, who's an anarchist whose work I
- 45:29Speaker 4: never read in school because at the time it was
- 45:31Speaker 4: only in German, which I am afraid I'm not able
- 45:34Speaker 4: to read, but it was translated about fifteen years ago
- 45:37Speaker 4: by a guy named Gabriel Kuhn, which allowed me to
- 45:40Speaker 4: read it, and it's wonderfully inspiring stuff.
- 45:43Speaker 6: He was a good.
- 45:43Speaker 4: Friend of Martin Boeber's. He was a pacifist, very spiritual guy.
- 45:49Speaker 4: He said many interesting things, but one that totally blew
- 45:53Speaker 4: me away. As he said, I'm paraphrasing, but he said,
- 45:57Speaker 4: the people who pursue the destruction of the state, which
- 46:01Speaker 4: is a common theme in anarchist conversations, he said, it's
- 46:05Speaker 4: misguided because when you're trying to destroy the state, you're
- 46:09Speaker 4: locked in a relationship with it, in the same way
- 46:12Speaker 4: that I was locked in a relationship with my mother
- 46:14Speaker 4: while arguing.
- 46:15Speaker 6: With her, refusing to do what she wanted.
- 46:18Speaker 4: But in hindsight, it was completely reactive and it felt
- 46:22Speaker 4: like I was freeing myself. It's really freedom from which
- 46:25Speaker 4: is a very unfree way to be. And Endauers said,
- 46:29Speaker 4: the answer is not to destroy anything, is to go
- 46:32Speaker 4: and create free communities where people can learn to treat
- 46:36Speaker 4: each other with dignity, to think freely, etc. And when
- 46:38Speaker 4: I read that, I was like, oh, man, that's what
- 46:41Speaker 4: we're doing. And the last quote, and I'll leave you alone,
- 46:45Speaker 4: is Landauer said, which really helped me understand. He said,
- 46:49Speaker 4: we have no political beliefs. We have beliefs against politics,
- 46:56Speaker 4: and that made me realize that anarchism is not a
- 46:58Speaker 4: political program. It's not about taking power. It's the opposite.
- 47:02Speaker 4: It's a way of life, and it starts with how
- 47:06Speaker 4: I treat you, how I treat Tammy, how I treat myself,
- 47:10Speaker 4: so that it's not about gaining power, it's about being
- 47:13Speaker 4: powerful in a humble way within ourselves.
- 47:16Speaker 6: So it starts with us, and it starts with.
- 47:19Speaker 3: Me, absolutely, absolutely, So thank you so much Ari again
- 47:25Speaker 3: for being my guest on this podcast.
- 47:27Speaker 5: For who you are, because that's where your leadership comes from,
- 47:31Speaker 5: and all that you do in the world, at Zingerman's
- 47:34Speaker 5: and in the community. I just have such high regard
- 47:37Speaker 5: and respect for who you are and just all that
- 47:41Speaker 5: you bring. So thank you again.
- 47:43Speaker 6: Well, thank you.
- 47:44Speaker 4: I feel the same way, and one day I'm going
- 47:46Speaker 4: to get out to Seattle or hear you on stage
- 47:49Speaker 4: and see you at work.
- 47:50Speaker 6: You got to see a.
- 47:51Speaker 4: Tiny bit of what I do. But I look forward
- 47:56Speaker 4: to more conversations to come. And thank you so much
- 47:59Speaker 4: for the honored Banana show.
- 48:03Speaker 1: So inspiring. Clearly, Ari is a leader's leader. He makes
- 48:10Speaker 1: a difference in his own life and in the lives
- 48:12Speaker 1: of so many others, in his own family and throughout
- 48:16Speaker 1: the world in his work as the CEO of Zingerman's
- 48:20Speaker 1: Community of Businesses. And as I mentioned earlier, Ariu was
- 48:24Speaker 1: voted one of the world's top ten CEOs by inc Magazine.
- 48:29Speaker 1: Now you know why they lead differently, all of them,
- 48:34Speaker 1: including Ari, They lead in a totally unique way. To
- 48:40Speaker 1: learn more about Ari's work with the Zingerman's Community of Businesses,
- 48:44Speaker 1: you can go to this website that's www dot Zingerman's
- 48:50Speaker 1: dot com. Www dot Zingerman's dot com. And when you
- 48:55Speaker 1: go to that site, just be sure to scroll all
- 48:57Speaker 1: the way down to the bottom and click on about us,
- 49:01Speaker 1: and you can learn all about Zingerman's vast community of
- 49:05Speaker 1: businesses and you can take a.
- 49:07Speaker 2: Peek at their array of offerings.
- 49:10Speaker 1: And hey, why don't you just shop while you're online?
- 49:13Speaker 2: Right?
- 49:14Speaker 1: Just shop right there while you're there, if you're just
- 49:17Speaker 1: joining us. I'm doctor Gloria and this is legacy living.
- 49:22Speaker 1: Make your life count. We just heard from my very
- 49:25Speaker 1: special guest, are A Weinsweig, CEO of Zingerman's community of businesses. Now,
- 49:31Speaker 1: if you want to make your life count, if you
- 49:34Speaker 1: want to be the change you seek, be sure to
- 49:37Speaker 1: listen to this episode again and again, and be sure
- 49:41Speaker 1: to tell somebody. You can find me right here on iTunes, Audible, Alexa, SoundCloud, iHeart,
- 49:50Speaker 1: tune in, spreaker, dot com, Talk Network Radio, and so
- 49:55Speaker 1: many other places. Now, before I close, I just want
- 50:00Speaker 1: to give a shout out to all the women, men
- 50:02Speaker 1: and young people all around the world, because you know
- 50:05Speaker 1: what we are. We are the ones. We are the
- 50:10Speaker 1: ones that we have been waiting for. That means that
- 50:14Speaker 1: you don't want to wait for somebody else to step
- 50:16Speaker 1: up and make things happen right. You want to be
- 50:20Speaker 1: able to do that for yourself. You can be the one.
- 50:24Speaker 1: In fact, you are the one. You are the one
- 50:28Speaker 1: who can make a difference in your own life so
- 50:31Speaker 1: that you can make a difference in the lives of others. Now,
- 50:37Speaker 1: if you happen to miss any part of this week's
- 50:39Speaker 1: episode or last week's, you can simply download the recording
- 50:43Speaker 1: and listen to it at your convenience at talknetwork Radio
- 50:47Speaker 1: dot com. Forward Slash hosts Forward Slash Legacy Living. You
- 50:53Speaker 1: can learn more about my work and legacy living. Make
- 50:56Speaker 1: your life count by visiting the Gloria Burgess website, and
- 51:00Speaker 1: as I've mentioned before, if you love to be inspired,
- 51:04Speaker 1: you can actually subscribe to my inspirations right on my website.
- 51:09Speaker 1: Just scroll down a little bit look on the right
- 51:12Speaker 1: sidebar until you see the place to add your email
- 51:15Speaker 1: address to subscribe to my weekly inspirations. It's that simple.
- 51:21Speaker 1: Each week you get a lovely photograph and a short
- 51:24Speaker 1: quotation that inspires you. Or visit me on LinkedIn or
- 51:28Speaker 1: Facebook and that's Facebook dot Com, forward slash, doctor Gloria Burgess,
- 51:34Speaker 1: pH d. You can also find me on the TEDx
- 51:38Speaker 1: site and listen to one of my ted talks. Just
- 51:41Speaker 1: type in my name to find me there. Before I
- 51:46Speaker 1: close today, I want to thank each one of you
- 51:49Speaker 1: for tuning in for allowing me to share a bit
- 51:51Speaker 1: about my journey with what legacy living is all about,
- 51:56Speaker 1: not just living and learning, but living, learning and serving
- 52:00Speaker 1: so that you make a difference in your own life
- 52:02Speaker 1: and in the lives of others. It's about being on
- 52:06Speaker 1: purpose every single day three sixty five twenty four to seven.
- 52:11Speaker 1: Legacy living is a powerful way to make your life count.
- 52:17Speaker 1: Once again, thank you for joining me for today's show.
- 52:21Speaker 1: I'm your host, doctor Gloria Gloria Burgess, and this is
- 52:26Speaker 1: Legacy Living. Make your life count. Please join me again
- 52:31Speaker 1: next time right here for another episode of Legacy Living.
- 52:37Speaker 1: Make your life count. Don't just count the days in
- 52:42Speaker 1: your life. Make the days in your life count. That's
- 52:47Speaker 1: what Legacy Living.
- 52:49Speaker 2: Is all about.
- 52:50Speaker 1: Have a fantastic day and remember make the days in
- 52:55Speaker 1: your life count.
- 52:58Speaker 2: God bless that's our show today.
- 53:13Speaker 1: I'm your host, doctor Gloria Gloria Burgess. I hope you'll
- 53:18Speaker 1: join me again next time. Until then, don't just count
- 53:23Speaker 1: the days in your life. Make the days in your
- 53:27Speaker 1: life count. That's what Legacy Living is all about. Here's
- 53:32Speaker 1: to you. Have a fantastic day and be sure to
- 53:36Speaker 1: make it a yes kind of day. Remember to celebrate
- 53:41Speaker 1: the music of your life. Make the days in your
- 53:48Speaker 1: life count.