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Counter-Errorism - Episode 21 - Mitch Schwarz

Get to know Mitch Schwarz:

Profile https://www.linkedin.com/in/mitch-schwarz-139538165/

Email: https://www.safesetehs.com/contactus

Website: https://www.indeavor.com

In his conversation on the Counter Errorism podcast, Mitch Schwarz highlights a critical but often overlooked operational vulnerability: the "frontline scheduling capacity gap." He explains how perfectly planned work (the theoretical "black line") frequently falls apart right before a shift starts, placing a massive, unmanaged burden on frontline leaders.

Here are the key lessons we learn from his approach:

The Chaos of the…

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