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Hardening Agents for E-commerce Scale: From RL Alignment to Reliability // Panel 2

Thanks to Prosus Group for collaborating on the Agents in Production Virtual Conference 2025.

Abstract //

The discussion centers on highly technical yet practical themes, such as the use of advanced post-training techniques like Direct Preference Optimization (DPO) and Parameter-Efficient Fine-Tuning (PEFT) to ensure LLMs maintain stability while specializing for e-commerce domains. We compare the implementation challenges of Computer-Using Agents in automating legacy enterprise systems versus the stability issues faced by conversational agents when inputs become unpredictable in production…

The skinny

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