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How Domino's Pivoted From Pizza Chain to Tech Company
In this episode of The Pivot Podcast, Lucas and Luna examine Domino's remarkable transformation from a struggling pizza chain into a data-driven technology company. They explore how CEO Patrick Doyle's 2009 'Pizza Turnaround' campaign, which publicly acknowledged poor product quality, laid the groundwork for a digital overhaul. The hosts break down Domino's investment in the 'Pulse' operations system, the development of the AnyWare ordering platform, and the company's use of artificial intelligence for supply chain forecasting and delivery optimization…
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