The Smarter Shopper: Who’s Really in Control?
The Retail Tea Break Podcast is five!
And we’re kicking off Season 11 with a returning guest. Melissa Minkow, Global Director of Retail Strategy & Insights at CI&T, joins me one year on to share fresh consumer insights into how AI and agentic commerce are reshaping the shopping journey.
A retail futurist whose work is rooted in cross industry consumer insights and innovation, Melissa brings a global perspective on changing shopper behaviour and what it means for retailers.
As shoppers become more informed and increasingly in control, what does that mean for retailers? We explore the latest UK…
The skinny
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