
71: The Real Reason Digital Transformations Fail — It’s Not Technology or People
What if the real bottleneck isn’t people or tech but the thing between them?
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In this episode, I’m joined by Michael Louis Schank, author of Digital Transformation Success. He’s spent years in the trenches at Accenture, Bank of America, EY, and Citi, then struck out on his own to codify what actually works. We dig into his process inventory framework and how it transforms complexity…
The skinny
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