"We're working on a thousand five star reviews." — Evan Brodof | GGP #130
Trust is built through the experience customers have with your shop—and reinforced every time they talk about you online. In this episode of Garage Grit Podcast, Evan Brodof shares how customer experience, family ownership,The resolution is not one marketing tactic. It is a consistent customer-facing experience built around trust, personal connection, family-oriented culture, and accountability. Evan says his shop gets far more five-star reviews and is working toward a thousand five-star reviews. He also makes time for personal conversations, team events, and customer-facing website and…
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