Latest / Embedded / Why Good NHS Industry Partnerships Fail Before They Ever Reach Patients Scott Mckenzie
Transcript
- 0:00[music]
- 0:07Most NHS and industry partnerships don't
- 0:09fail because the idea is bad. They fail
- 0:12long before patients ever see anything
- 0:13and usually for reasons that nobody will
- 0:16talk about openly. From the industry
- 0:18side, it can feel inconsistent, opaque,
- 0:20or even resistant. From the NHS side, it
- 0:22often feels risky, disruptive, or just
- 0:25badly timed.
- 0:27The reality is this. The NHS is not
- 0:30resistant to change. It's just saturated
- 0:32with risk. Every new proposal triggers
- 0:35questions that matter deeply inside the
- 0:37system. Who owns this? Who carries
- 0:39accountability? What workload does this
- 0:41create? And what happens if this goes
- 0:43wrong? If those questions are not
- 0:45answered clearly and early, the safest
- 0:48option is to pause. Now, that isn't a
- 0:50lack of ambition. It's a rational
- 0:51response from teams that are under
- 0:53massive pressure. What industry often
- 0:56doesn't see is the hidden work required
- 0:58to make collaboration viable.
- 1:00Governance, information assurance,
- 1:02alignment across clinical, operational,
- 1:04and financial priorities, and of course,
- 1:06engagement with frontline teams who are
- 1:08already stretched. And timing really
- 1:10does matter, far more than most people
- 1:13realize. Pushing change when the system
- 1:15has no capacity doesn't accelerate
- 1:17progress, it damages trust. I've written
- 1:20a blog that unpacks why good NHS
- 1:22partnerships fail before they even start
- 1:24and what genuinely successful
- 1:25collaboration looks like in practice. If
- 1:28you're working with the NHS and you want
- 1:30your ideas to land in bed and last, this
- 1:33is well worth a read.