Latest / Fitness Business Podcast: Leadership, Innovation, and Profit
171 Ignite the Customer Experience in Your Fitness Business with Amanda Stevens
In this weeks show:
The difference between a customer and an advocate
How we can help our team understand the importance of customer service
How a customer advisory board can help you get great insights on your business
The role of technology for customer experience
And she shares 3 ways to immediately improve the customer experience in your business
Amanda Stevens has dedicated nearly two decades to researching and understanding the science of consumer behaviour and how organisations can grow through uncertain times by putting their customers at the heart of everything they do.
The skinny
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