Latest / Dr Justin Coulson's Happy Families / #329 Tricky Behaviours with Andrew Fuller
Transcript
- 0:03Speaker 1: It's the Happy Families podcast. It's the podcast for the
- 0:07Speaker 1: time poor parent who just wants answers.
- 0:10Speaker 2: Now, So, the first thing that I think of parents
- 0:12Speaker 2: is that you don't have to show up to every
- 0:15Speaker 2: argument you're invited. True, that's a revelation for some parents,
- 0:18Speaker 2: because some cares have to manage everything.
- 0:21Speaker 1: And now here's the stars of our show, My mom
- 0:24Speaker 1: and dad.
- 0:25Speaker 3: Gooday. This is doctor Justin Courson, the author of six
- 0:27Speaker 3: books about raising happy families. Here with Kylie, my wife
- 0:29Speaker 3: and mum to our six kids. Hey, Kylie. A couple
- 0:31Speaker 3: of weeks ago, we had a conversation with Andrew Fuller,
- 0:34Speaker 3: child and adolescent psychologist, author of twenty two books. We
- 0:36Speaker 3: talked about his book The eight Is Out of Feelings.
- 0:38Speaker 4: It was such a great conversation.
- 0:40Speaker 3: Inspiring guy. We wanted to have another conversation with him,
- 0:42Speaker 3: this time about managing tricky behavior. He's got a book
- 0:45Speaker 3: of the same name, Tricky Behaviors. And Andrew has kindly
- 0:48Speaker 3: decided to join us again for this conversation about managing
- 0:52Speaker 3: the people around us. Well, Andrew, is it even right
- 0:55Speaker 3: to say that we're managing the people around us with
- 0:56Speaker 3: their tricky behaviors? Is that an appropriate term, do you think.
- 1:00Speaker 2: Hi, Kylie, Hi, justin well trying to at least I
- 1:04Speaker 2: suppose there are times when we need to in families
- 1:07Speaker 2: de escalate conflict and de escalate issues, and so being
- 1:12Speaker 2: able to calm and disturb waters or distress behaviors is
- 1:18Speaker 2: an important skill for any parent.
- 1:20Speaker 3: Yeah, yeah, I guess I always chafe at the idea
- 1:23Speaker 3: of somebody managing me because autonomy is so important. But
- 1:26Speaker 3: there does need to be some working with on this.
- 1:28Speaker 3: So you've got a model in your book Tricky Behaviors.
- 1:32Speaker 2: That yes, yes, So basically I mean it's important, I guess,
- 1:36Speaker 2: to be able to have a family culture. Maybe just
- 1:39Speaker 2: to answer the management stuff, it's important have a family
- 1:43Speaker 2: culture where we can recover from upset and from distress,
- 1:47Speaker 2: and so learning that these are temporary feelings rather than
- 1:51Speaker 2: business as usual is pretty important. So I developed beginning
- 1:56Speaker 2: in my career in psychiatric crisis services, but basically way
- 2:00Speaker 2: of working with families to resolve that unsurprisingly called resolve,
- 2:06Speaker 2: and resolve is an acronym, and the first part is
- 2:08Speaker 2: to respond with respect. So the first thing I say
- 2:11Speaker 2: to parents is that you don't have to show up
- 2:14Speaker 2: to every argument. You're invited to. And that's a revelation
- 2:18Speaker 2: for some parents, because some parents think they have to
- 2:21Speaker 2: manage everything, and indeed they don't. Tricky kids particularly will
- 2:25Speaker 2: give you lots of reasons to argue, but you don't
- 2:28Speaker 2: have to argue with all of them. Sometimes it's worth
- 2:30Speaker 2: just going, h that's interesting and move on. But there
- 2:33Speaker 2: are other times when you want to basically respond rather
- 2:36Speaker 2: than react. So it's not waiting until you've got a
- 2:38Speaker 2: head of steam to match their head of steam. It's
- 2:41Speaker 2: actually going, okay, I need to catch this fairly, fairly clearly,
- 2:46Speaker 2: and fairly quickly. So that's where the engage comes in.
- 2:49Speaker 2: So rather than waiting, because often one of the mistakes
- 2:52Speaker 2: are seeing families is that they hope that the behavior
- 2:58Speaker 2: will blow over, and generally, without some help, kids don't
- 3:04Speaker 2: just allow the behavior to blow over, particularly if it's
- 3:08Speaker 2: an angry outburst or a tantrum or something like that.
- 3:11Speaker 2: And so really it's probably better rather than being backfooted,
- 3:16Speaker 2: to be front footed and to sort of say you're okay,
- 3:20Speaker 2: you seem a bit out of sources, you seem unhappy
- 3:22Speaker 2: what's happening, and I generally find that that won't amplify
- 3:28Speaker 2: the problem. In fact, it lessens it having somebody who
- 3:31Speaker 2: essentially is seeking out and understanding what's going on. Now,
- 3:36Speaker 2: the next part of it, the s part of resolve
- 3:39Speaker 2: is seek understanding. Now, in this part, we really want
- 3:43Speaker 2: to help parents to learn to understand that what's behind
- 3:50Speaker 2: the behavior. So the aim of resolve is to make
- 3:55Speaker 2: misbehavior the abnormal state in a family, not the normal state,
- 4:00Speaker 2: because their misbehavior is a normal state in the family.
- 4:02Speaker 2: It's held for everybody. Yeah, that's right. And so you're
- 4:06Speaker 2: basically trying to think about how you might change language.
- 4:10Speaker 2: And so the most powerful question is what here? So
- 4:15Speaker 2: what's going on for you? Are you okay? What's happening?
- 4:19Speaker 2: Are you know? And we use an acronym of holts,
- 4:21Speaker 2: which is hungry, angry, lonely, tireds dressed? You know what's
- 4:25Speaker 2: happening for you? You're not normally like this? Are you
- 4:27Speaker 2: what's going on? Are you hungry? Are you angry? Are
- 4:30Speaker 2: you lonely? Are you tired? Your stressed? And so basically,
- 4:32Speaker 2: whether you ask those things explicitly of a child or
- 4:35Speaker 2: just think them will give you a kind of response
- 4:38Speaker 2: As a parent. It's then about observing feelings. Now, anyone
- 4:42Speaker 2: who's ever watched a child do a tantrum, will know that.
- 4:46Speaker 2: It's like watching the surf roll and they're a peach,
- 4:48Speaker 2: and there are troughs, and it's really fascinating to watch
- 4:51Speaker 2: as kids basically go through those pizza and troughs. And
- 4:54Speaker 2: every parent's observed a child who's basically get into a
- 4:58Speaker 2: trough and then they almost read themselves up again. It's
- 5:01Speaker 2: like a surge back into our peak. Ye.
- 5:05Speaker 3: Usually it happens when you make eye contact with them.
- 5:08Speaker 2: Yeah, that's that's that's right. And so there are only
- 5:12Speaker 2: very limited moments in which you can communicate anything effectively.
- 5:15Speaker 2: And it's important to know that because if you just
- 5:18Speaker 2: try and talk your way right through this, it just
- 5:21Speaker 2: amplifies the whole thing and worse thans it.
- 5:24Speaker 3: So I just want to quickly jump in and do
- 5:25Speaker 3: a quick summary, Andrew, because resolve there's obviously I can't
- 5:29Speaker 3: count that one, two, three, four, five. There are seven
- 5:32Speaker 3: thank you, seven elements and the first four the R
- 5:35Speaker 3: is respond with respect, the.
- 5:37Speaker 2: Ease, engage, yep.
- 5:39Speaker 3: The S is that we seek understanding, We try to
- 5:42Speaker 3: understand what's going on the o's, we observe their feelings.
- 5:47Speaker 2: That's right now. The l is lowered the tone. It's
- 5:53Speaker 2: the mysterious world of neurochemistry and behavior. So we know
- 5:57Speaker 2: that basically behind mister behavior is a brain that's not
- 6:02Speaker 2: functioning well, and behind a brain that's not functioning well
- 6:06Speaker 2: is a neurochemical imbalance and the balance of the neurochemicals
- 6:10Speaker 2: in the brain, and so understanding as a parent those
- 6:14Speaker 2: makes a gigantic difference. Now, there are four major ones
- 6:17Speaker 2: that we try and help peris to get their heads around.
- 6:20Speaker 2: Two that we want more of, generally speaking, and so
- 6:23Speaker 2: that we generally want less of. So the two we
- 6:26Speaker 2: want less of adrenaline and quartisol. Now they're the stress hormones.
- 6:34Speaker 2: So basically these are adrenaline works to make kids what
- 6:37Speaker 2: I call chatty, ratty and scatty. They're over the place
- 6:39Speaker 2: where they about and they'll often talk abut miles an
- 6:43Speaker 2: hour quartersole as the reverse that makes particularly teenage is monosyllabic.
- 6:50Speaker 2: It's okay. And so being able to lower those down
- 6:54Speaker 2: makes a gigantic difference. And one of the key things
- 6:58Speaker 2: in families that lowers it down a repetitions and rituals.
- 7:02Speaker 2: This is the way we do it, which part of us,
- 7:03Speaker 2: don't you understand justin I've got a whole life to
- 7:06Speaker 2: how it's going to be fun there eventually, and in
- 7:08Speaker 2: our family, this is how we do it. I'm glad
- 7:11Speaker 2: we've got that understood. That's excellent, well practiced, well practiced.
- 7:19Speaker 2: The three that we're generally like more of a dopamine,
- 7:22Speaker 2: which is of course the driving neurochemical motivation, and also serotonum,
- 7:28Speaker 2: which is the most powerful and depressent over human can't
- 7:31Speaker 2: and that's true love through feedback, through connection and so on,
- 7:35Speaker 2: and thinking about those makes a gigantic difference. The v
- 7:39Speaker 2: ing result is to value add so just you know,
- 7:42Speaker 2: simply being prepared at times to turn to your children
- 7:46Speaker 2: and saying, how can I help? What can I do
- 7:49Speaker 2: that's useful here? Because it's easy to spend a lot
- 7:53Speaker 2: of your time doing things that aren't useful. And I
- 7:55Speaker 2: think it's important to realize that sometimes some about the
- 7:58Speaker 2: things that we're picked up on journey of life and
- 8:01Speaker 2: not always appropriate. For example, pep talks used to work
- 8:05Speaker 2: with kids, but they don't anymore, and so basically giving
- 8:10Speaker 2: them a pep talk might feel kind of sort of
- 8:14Speaker 2: rewarding for the parent, but often is pretty boring for
- 8:17Speaker 2: the child and the e the final part of resolves
- 8:20Speaker 2: respond with respect, engaged understanding, observed feelings, lower the tone
- 8:25Speaker 2: that you add, and then finally empower. And that's about
- 8:28Speaker 2: thinking about what the long term aim of this is.
- 8:31Speaker 2: So it's not for more parents to manage children's behavior,
- 8:36Speaker 2: but it's for children to learn how to manage their
- 8:39Speaker 2: own behavior. And so our long term aim is to
- 8:43Speaker 2: go through this process and families will go through it
- 8:46Speaker 2: time and time again until the child really knows how
- 8:50Speaker 2: to do this themselves. Somewhere around the age of fifty six.
- 8:53Speaker 3: Or so, Fingers crossed, we're talking with Andrew Fuller, child
- 8:58Speaker 3: an adolescent psychologists, the author of the eight is It
- 9:00Speaker 3: of Feelings and Tricky Behaviors among some of his twenty
- 9:06Speaker 3: plus books. We're going to talk about this resolve idea
- 9:10Speaker 3: in just a sec for managing tricky behaviors with two
- 9:12Speaker 3: specific scenarios, parents of toddlers who are melting down and
- 9:16Speaker 3: parents of a teenager who is addicted to screen. So
- 9:19Speaker 3: that's coming up next on The Happy Family's podcast.
- 9:21Speaker 1: It's a Happy Families podcast. For a happier family, try
- 9:26Speaker 1: a Happy Families membership, because a happy family doesn't just
- 9:30Speaker 1: happen details at happy families dot com dot au.
- 9:34Speaker 4: It's the Happy Families podcast, the podcast for the time
- 9:36Speaker 4: poor parent who just wants answers now, And today we're
- 9:39Speaker 4: having a wonderful conversation again with Andrew Fuller.
- 9:42Speaker 3: Hey, Andrew, Let's say I've got a toddler really losing
- 9:46Speaker 3: the plot. It's I don't know, six point thirty at night,
- 9:49Speaker 3: already had dinner, belly full of food, had a bath,
- 9:53Speaker 3: supposed to be going to bed, but my toddler decides
- 9:56Speaker 3: I don't want to go to bed. I've had enough.
- 9:57Speaker 3: I'm cranky, I'm angry, and I'm going to scream the
- 9:59Speaker 3: house down. Let whole neighborhood know that my parents are
- 10:01Speaker 3: awful people. How do we use your resolve model with
- 10:07Speaker 3: a toddler who's having this moment and exhibiting these tricky behaviors.
- 10:12Speaker 2: Yeah, one of the problems the thing around with toddlers
- 10:14Speaker 2: is you're going to end up behaving like one yourself
- 10:16Speaker 2: if you're not careful. So everyone in the family's having
- 10:21Speaker 2: a tantrum. That's going to be really successful, isn't it.
- 10:23Speaker 2: And so we need to recognize here that you know,
- 10:26Speaker 2: in terms of brains, there are many ways of processing information,
- 10:30Speaker 2: which we could talk about for yongks, but in terms
- 10:33Speaker 2: of emotions, there are really only two major pathways, and
- 10:37Speaker 2: once driven by your amign deal which kicks off that
- 10:40Speaker 2: kind of fear response agitation, and the other is basically
- 10:43Speaker 2: your hypothermis and your pituitary land releasing oxytocin. Oxytocin is
- 10:48Speaker 2: a hormone of love, connection, belonging, trust, friendship, all that
- 10:52Speaker 2: kind of stuff, right, And so you have a choice
- 10:55Speaker 2: at that moment when a child's tantrumming, which way do
- 10:58Speaker 2: you want to go? Now, many parents, of course were
- 11:02Speaker 2: parented through parenting through the amigal er if you know
- 11:05Speaker 2: that much else they'll be held to back. But really
- 11:09Speaker 2: that's spy gone practices. That doesn't work anymore. And so
- 11:13Speaker 2: here's your chance to really to help this child to
- 11:16Speaker 2: learn a really important lesson in their lives, which is
- 11:19Speaker 2: about how to soothe themselves long term when they're distressed.
- 11:24Speaker 2: And the way we all learn to do that is
- 11:27Speaker 2: by being initially soothed. And that means that the role
- 11:32Speaker 2: of parents is probably to swoop in pick up possibly comfort.
- 11:37Speaker 2: So there's obviously something wrong. What's going on for you?
- 11:39Speaker 2: Are you Okay, I can see you distressed. What's happening?
- 11:44Speaker 2: How about I read you a story as you quietly
- 11:46Speaker 2: moved towards the bedroom holding them. But at the same time,
- 11:50Speaker 2: it's the business. The main game is, as I said before,
- 11:55Speaker 2: was resolved, is to empower. So you're wanting that child
- 11:59Speaker 2: down the track, and it will be a long way
- 12:01Speaker 2: down the track. So learn how to do this for
- 12:03Speaker 2: themselves when they're upset, because otherwise they won't be able
- 12:07Speaker 2: to do it in their general life.
- 12:09Speaker 4: I love how you humanize our children and their emotions, Andrew.
- 12:14Speaker 4: It's just it's empowering as a parent to recognize and
- 12:18Speaker 4: know that these little people and their emotions are just
- 12:21Speaker 4: part of the human experience.
- 12:24Speaker 2: But I'm waiting.
- 12:26Speaker 4: I'm wondering if you can help us resolve an issue
- 12:30Speaker 4: with our teenager. We've got a teenager, they've got ADHD,
- 12:34Speaker 4: suffer from anxiety, and we just can't get them off
- 12:37Speaker 4: their screens. How do we work through resolving that challenge.
- 12:43Speaker 2: Well, most of the interventions that parents take to really
- 12:48Speaker 2: try to get kids off screens just don't work. And
- 12:52Speaker 2: so essentially, the first thing I think we've got to
- 12:56Speaker 2: realize is that when a young person is playing a
- 12:59Speaker 2: computer game, they're in a hypnotic trance, and so they're
- 13:04Speaker 2: in changed. I mean, computer games are incredibly brilliantly designed
- 13:08Speaker 2: to entrance people, and so if you just jump into
- 13:13Speaker 2: a room and say right, you know, get off your computer,
- 13:16Speaker 2: it's done for bed, all that kind of stuff, basically,
- 13:20Speaker 2: they're going to respond incredibly negatively. So you're far better
- 13:25Speaker 2: to sort of shuffle alongside them. I know you can't
- 13:29Speaker 2: do this all the time, but at the same time,
- 13:31Speaker 2: just to ask them, well, you know what the game,
- 13:34Speaker 2: what's the game, and how's it going, and you know,
- 13:36Speaker 2: you know what's happening in it and so on, which
- 13:39Speaker 2: they won't like to have a conversation with you because
- 13:41Speaker 2: they're absorbed in the game. But at least what you're
- 13:43Speaker 2: doing is gently easing them out of this. Now, particularly
- 13:47Speaker 2: for kids with tension problems, particularly ADHD, computer grams are
- 13:53Speaker 2: incredibly soothing. So they're even more if you like, entrancing
- 13:57Speaker 2: than they would be for you know, kids, was just
- 14:00Speaker 2: more functioning, and so you're going to realize the power
- 14:02Speaker 2: of this. So of course, when you're a kid that
- 14:06Speaker 2: has ADHD, the world is boring, really really boring, and
- 14:12Speaker 2: so what you're after is excitement, and guess where you
- 14:15Speaker 2: can get that excitement computer games. And so what we
- 14:19Speaker 2: need to do is to trade on computer games strongly.
- 14:24Speaker 2: Computer games aren't bad, it's just basically there are other
- 14:27Speaker 2: things to do in life. And so essentially what you
- 14:30Speaker 2: have to do is earn your computer game time by
- 14:33Speaker 2: doing preceding skills. Now, because computer games are designed so
- 14:37Speaker 2: brilliantly to basically get dopamine peaks. Dopamine the neurochemical that
- 14:42Speaker 2: relates to motivation, that once you've finished a computer game,
- 14:47Speaker 2: basically you're lowered in levels of dopamine, which is why
- 14:50Speaker 2: it's almost useless or pointless trying to get a teenager
- 14:53Speaker 2: do anything productive after they've had extensive screen time. And
- 14:57Speaker 2: so what you've got to then go is in order
- 15:01Speaker 2: to play computer games by all means, but before that,
- 15:04Speaker 2: you need to get the reading done, or you need
- 15:06Speaker 2: to get the homework done or whatever whatever it is.
- 15:09Speaker 2: So you're doing that trade off all the time, and
- 15:12Speaker 2: that's it. Yeah, because because you see, you can't control
- 15:19Speaker 2: this world, I think it's important to realize that. So
- 15:23Speaker 2: maybe prior to twenty twenty you could get away with
- 15:25Speaker 2: it a bit, but now given that young people have
- 15:29Speaker 2: had all of their schooling, all of their entertainment, and
- 15:32Speaker 2: all of their social linkage through computers, you're never going
- 15:36Speaker 2: to win this again. The world's changed. It's time to
- 15:39Speaker 2: get real about this. So in twenty nineteen, people would
- 15:43Speaker 2: say stuff like, well, what you should do is never
- 15:45Speaker 2: meet a friend that you never accept a friend online
- 15:48Speaker 2: that you've never met face to face, and basically put
- 15:51Speaker 2: the computer in the dining room. And you know this
- 15:56Speaker 2: is just archaic stuff. Kids will laugh in your face
- 16:00Speaker 2: if you suggest these things as absolutely ridiculous because the
- 16:04Speaker 2: world's groved on and so the world is computer based now,
- 16:09Speaker 2: and social interactions are also computer based. So a kid,
- 16:13Speaker 2: if you said, well, I want you to shut down
- 16:16Speaker 2: your computer and I want you to go outside and play,
- 16:19Speaker 2: most kids would probably say, so, you're actually wanting me
- 16:21Speaker 2: to go and have a contract something. I might kill me,
- 16:24Speaker 2: so that what you want me to do, that's right.
- 16:26Speaker 3: But what I hear in both those examples, either with
- 16:29Speaker 3: the toddle or with the child on the computer on
- 16:32Speaker 3: the screen, is I can hear the result coming out
- 16:35Speaker 3: really clearly, the responding with the respect, the engaging with
- 16:40Speaker 3: the child, and even a bit with the emotional state
- 16:43Speaker 3: that they're in, this idea that we're seeking understanding, We're
- 16:46Speaker 3: trying to get what's going on in their world, observing
- 16:49Speaker 3: their feelings, lowering the tone. I mean, just listening to you. Seriously,
- 16:53Speaker 3: Kylie mentioned it based on the last conversation, but I'm
- 16:55Speaker 3: sitting here listening and I'm like, yeah, I could, like,
- 16:58Speaker 3: you're just easy to listen to, and you've brought my
- 17:01Speaker 3: tone down. I feel like I'm calm, and I'm sort
- 17:04Speaker 3: of I'm waiting for the big bang to happen somewhere
- 17:07Speaker 3: because everything's so calm. But then there's the value add
- 17:10Speaker 3: and the empower this idea. Okay, well, let's figure this
- 17:13Speaker 3: out together. What's going to happen next? What are we
- 17:14Speaker 3: going to do now? The model is really simple. It
- 17:18Speaker 3: ties in a lot with my three e's of effective discipline.
- 17:21Speaker 4: Yeah it does. But what I love about it is
- 17:23Speaker 4: for the inexperienced person, you kind of look at this
- 17:25Speaker 4: big long list and it feels like, Okay, step one,
- 17:28Speaker 4: I've got to do this, Step two, I've got to
- 17:29Speaker 4: do this, you know, and you're kind of working your
- 17:32Speaker 4: way through it. But as I listened to Andrew, it
- 17:34Speaker 4: kind of wasn't about steps. It's really about, you know,
- 17:38Speaker 4: the way we respond to our kids holistically, as opposed
- 17:43Speaker 4: to there's a step one and now there's a step two.
- 17:46Speaker 4: You know, it just kind of everything merged into each
- 17:48Speaker 4: other as he worked through it.
- 17:49Speaker 3: Well, Andrew, what I really like about the resolve model
- 17:51Speaker 3: that you've shared with this is that it's been forged
- 17:54Speaker 3: in the fires of some of the most serious clinical
- 17:59Speaker 3: psychological challenges that people can face, right. I mean you
- 18:02Speaker 3: did this in a really intense environment.
- 18:06Speaker 2: Yeah, I'd be sitting on bridges with people who are
- 18:09Speaker 2: in gloomy moments, in the darkest hours of their lives.
- 18:13Speaker 2: And yeah, forging this idea really of how do you
- 18:17Speaker 2: stop people getting to that point? Which has really been
- 18:20Speaker 2: the hallmark of my career. How do you stop people
- 18:22Speaker 2: getting to those points in their lives? And most of us,
- 18:25Speaker 2: to be honest, I think don't know how to resolve
- 18:28Speaker 2: when relationships go wrong, when life goes wrong, we often
- 18:32Speaker 2: are a bit stuck. We don't know quite what to do.
- 18:35Speaker 2: I mean, for example, quite often with young people, when
- 18:39Speaker 2: they have a bad day, they don't know that tomorrow
- 18:42Speaker 2: can be different. I know this sounds a bit astonishing,
- 18:46Speaker 2: to say, but quite often in my therapy room, I'll
- 18:48Speaker 2: say teenagers, particularly, you know, if you do today exactly
- 18:53Speaker 2: what you did yesterday and expect it to feel different,
- 18:57Speaker 2: I don't think it's going to work. And they look
- 18:59Speaker 2: look be if somehow I've said something great revolution because
- 19:05Speaker 2: they've never really thought about it, and there's not so obvious.
- 19:09Speaker 2: Sometimes we don't think about these things well.
- 19:12Speaker 3: The book is called Tricky Behaviors. Andrew Fuller is the
- 19:15Speaker 3: author one of Australia's best known and loved child and
- 19:18Speaker 3: adolescent psychologists. And Andrew, We've had a wonderful conversation with you.
- 19:22Speaker 3: Thanks so much for joining us.
- 19:24Speaker 2: It's been a de lot. Justin Conlie, thanks so much.
- 19:27Speaker 3: The Happy Families podcast is produced by Justin Ruland from
- 19:29Speaker 3: Bridge Media. Craig Bruce is our executive producer. And if
- 19:32Speaker 3: you'd like morefo about making your family happier, check out
- 19:35Speaker 3: a Happy Family's membership. Pay a small monthly fee and
- 19:38Speaker 3: get loads of support for your family to help your
- 19:40Speaker 3: family to resolve many of the challenges that they've got.
- 19:43Speaker 3: I can't wait to share Andrew's ideas with the Happy
- 19:45Speaker 3: Family's community a little bit more. I think there's some
- 19:47Speaker 3: really strong ideas. For more info, you can go to
- 19:49Speaker 3: Happy Families dot com, dot you and make sure you
- 19:52Speaker 3: check out Andrew's books. The ad is out of feelings
- 19:54Speaker 3: and tricky behaviors. You can find them online and the
- 19:57Speaker 3: bookstores everywhere it came