Latest / Omni Talk Retail / Is Sam’s Club Being Too Optimistic About Its Growth Potential?
Transcript
- 0:00Sam's
- 0:00Club
- 0:00is
- 0:00speeding
- 0:01up
- 0:01its
- 0:01expansion
- 0:02plans.
- 0:02According
- 0:03to
- 0:03CNBC,
- 0:03Walmart
- 0:04owned
- 0:04Sam's
- 0:04Club
- 0:05plans
- 0:05to
- 0:05open
- 0:0615
- 0:06clubs
- 0:07per
- 0:07year
- 0:07and
- 0:08renovate
- 0:08all
- 0:08of
- 0:09its
- 0:09approximately
- 0:10600
- 0:10locations
- 0:11in
- 0:11the
- 0:11U.S.
- 0:12cEO
- 0:12Chris
- 0:12Nicholas
- 0:13said
- 0:13last
- 0:13Wednesday
- 0:14at
- 0:14a
- 0:14recent
- 0:15investor
- 0:15day.
- 0:16With
- 0:16a
- 0:16boost
- 0:16from
- 0:16these
- 0:17new
- 0:17locations,
- 0:18Sam's
- 0:18Club
- 0:18aims
- 0:19to
- 0:19double
- 0:19its
- 0:19membership
- 0:20over
- 0:20the
- 0:20next
- 0:20eight
- 0:20to
- 0:2110
- 0:21years.
- 0:21Nicholas
- 0:22also
- 0:22said
- 0:23in
- 0:23an
- 0:23interview
- 0:24with
- 0:24CNBC,
- 0:24Nicholas
- 0:25said
- 0:25he's
- 0:25confident
- 0:26that
- 0:26demand
- 0:26for
- 0:26Sam's
- 0:27Club
- 0:27will
- 0:27hold
- 0:27up
- 0:28even
- 0:28if
- 0:28the
- 0:28economic
- 0:29backdrop
- 0:29gets
- 0:29worse.
- 0:30In
- 0:30fact,
- 0:30he
- 0:31said
- 0:31that
- 0:31the
- 0:31Warehouse
- 0:31House
- 0:32Club's
- 0:32focus
- 0:32on
- 0:33saving
- 0:33customers
- 0:33money
- 0:34may
- 0:34gain
- 0:35even
- 0:36more
- 0:36relevance.
- 0:37Chris,
- 0:38do
- 0:38you
- 0:38share
- 0:38our
- 0:39friend
- 0:39at
- 0:39Sam's
- 0:40Club,
- 0:40Chris
- 0:40Nicholas's
- 0:41optimism
- 0:42about
- 0:43its
- 0:43store
- 0:44expansion
- 0:45plans?
- 0:46Oh,
- 0:47a
- 0:47hundred
- 0:47percent.
- 0:47One
- 0:48hundred
- 0:48percent.
- 0:48I
- 0:48do.
- 0:48Okay.
- 0:49I'm.
- 0:49Yeah.
- 0:50Why?
- 0:50I,
- 0:50I
- 0:51do.
- 0:51Well,
- 0:51I
- 0:51think
- 0:52there's
- 0:52three
- 0:52reasons,
- 0:52like
- 0:53when
- 0:53I
- 0:53get
- 0:53down
- 0:53to
- 0:53it.
- 0:53So
- 0:54first,
- 0:54Sam's
- 0:54Club's
- 0:55been
- 0:55on
- 0:55a
- 0:55massive
- 0:55winning
- 0:56streak
- 0:56already.
- 0:56So
- 0:56in
- 0:57its
- 0:57most
- 0:57recent
- 0:57quarter,
- 0:58Sam's
- 0:58Club
- 0:58delivered
- 0:59a
- 0:596.8%.
- 1:00I
- 1:00looked
- 1:00this
- 1:00up
- 1:01in
- 1:01a
- 1:016.8%
- 1:02sales
- 1:02comp,
- 1:02which
- 1:03excludes
- 1:03fuel
- 1:04for
- 1:04those
- 1:04that
- 1:04were
- 1:04curious.
- 1:05And,
- 1:06and
- 1:06that's
- 1:06amid
- 1:07macroeconomic
- 1:07conditions
- 1:08that
- 1:08have
- 1:08not
- 1:08been
- 1:08great.
- 1:09I
- 1:09mean,
- 1:09let's
- 1:09call
- 1:09it
- 1:09like
- 1:09it
- 1:10is.
- 1:10So
- 1:10yeah,
- 1:11that's
- 1:11one
- 1:11second
- 1:12point.
- 1:13Sam's
- 1:13Club
- 1:13has
- 1:14also
- 1:14seen
- 1:14explosive
- 1:15growth
- 1:15both
- 1:16online
- 1:16and
- 1:17in
- 1:17store.
- 1:18E
- 1:18Commerce
- 1:19sales
- 1:19were
- 1:20up
- 1:2024%
- 1:21in
- 1:21the
- 1:21same
- 1:22quarter
- 1:22and
- 1:23the
- 1:23use
- 1:23of
- 1:23its
- 1:23Scan
- 1:24and
- 1:24Go
- 1:24shopping
- 1:24app,
- 1:24which
- 1:24we've
- 1:25talked
- 1:25about
- 1:25a
- 1:25lot
- 1:25on
- 1:25this
- 1:26show,
- 1:26hit
- 1:26an
- 1:27all
- 1:27time
- 1:27high
- 1:28during
- 1:28the
- 1:28same
- 1:29period.
- 1:29As
- 1:29we've
- 1:29talked
- 1:29about
- 1:30with
- 1:30many
- 1:30executives,
- 1:31one
- 1:31in
- 1:31three
- 1:32shoppers
- 1:32at
- 1:33Sam's
- 1:33Club
- 1:33regularly
- 1:34use
- 1:34Scan
- 1:34and
- 1:35Go.
- 1:35That's
- 1:35one
- 1:35in
- 1:36three.
- 1:36So
- 1:37I'm
- 1:37going
- 1:37to
- 1:37go
- 1:37out
- 1:37on
- 1:37a
- 1:37limb
- 1:37here,
- 1:38but
- 1:38I'm
- 1:38guessing
- 1:38that
- 1:38Costco's
- 1:39mobile
- 1:39app
- 1:39usage
- 1:40in
- 1:40store
- 1:41is
- 1:41nowhere
- 1:42near
- 1:42that
- 1:42high.
- 1:42Like
- 1:42I've,
- 1:43I've
- 1:43never
- 1:43even
- 1:43seen
- 1:44anyone
- 1:44personally
- 1:44using
- 1:45the
- 1:45Costco
- 1:45app
- 1:45and
- 1:46there's.
- 1:46No
- 1:46reason,
- 1:47there's
- 1:47nothing
- 1:48in
- 1:48there
- 1:48that,
- 1:49that
- 1:49makes
- 1:49sense
- 1:49to
- 1:49use.
- 1:50I
- 1:50mean
- 1:50there's
- 1:50no,
- 1:51like,
- 1:51it's
- 1:52not
- 1:52couponing.
- 1:53Like,
- 1:53it's
- 1:53just,
- 1:53it's
- 1:54no,
- 1:54it's
- 1:54showing.
- 1:54It's
- 1:55more
- 1:55of
- 1:55a
- 1:55prep
- 1:55for
- 1:56the
- 1:56Costco
- 1:57shopping
- 1:57trip
- 1:57than
- 1:57it
- 1:57is
- 1:58if.
- 1:58You'Re
- 1:58even
- 1:58using
- 1:58it
- 1:58for
- 1:59that.
- 1:59Right.
- 1:59So
- 1:59like,
- 2:00and
- 2:00so
- 2:00those
- 2:00are
- 2:00my
- 2:00first
- 2:01two
- 2:01points.
- 2:01But
- 2:01the
- 2:01third
- 2:01point
- 2:02is
- 2:02Sam's
- 2:03Club
- 2:03is
- 2:03also
- 2:03winning
- 2:04with
- 2:04young
- 2:04people.
- 2:04So
- 2:04is
- 2:05Costco
- 2:05too.
- 2:05But
- 2:05Sam's
- 2:05Club
- 2:06has
- 2:06reported
- 2:07record
- 2:07highs
- 2:08in
- 2:08membership
- 2:08numbers
- 2:09and
- 2:09renewal
- 2:09rates,
- 2:10with
- 2:10particularly
- 2:11strong
- 2:11growth
- 2:11among
- 2:12gen
- 2:12Z
- 2:12at
- 2:1363%
- 2:14growth
- 2:14over
- 2:14the
- 2:14last
- 2:14two
- 2:15years
- 2:15and
- 2:15millennials
- 2:16at
- 2:1614%
- 2:16over
- 2:17the
- 2:17last
- 2:17two
- 2:17years.
- 2:18So
- 2:18the
- 2:18combination,
- 2:19I
- 2:19think
- 2:19of
- 2:19digital
- 2:20first
- 2:20of,
- 2:21of
- 2:21a
- 2:21digital
- 2:21first
- 2:22shopping
- 2:22experience
- 2:22and
- 2:22a
- 2:23growing
- 2:23percentage
- 2:23of
- 2:24younger
- 2:24people
- 2:24shopping
- 2:25at
- 2:25stores
- 2:26means
- 2:26that
- 2:26Sam's
- 2:26Club
- 2:27is
- 2:27positioned
- 2:27to
- 2:27create
- 2:28the
- 2:28most
- 2:29one
- 2:29to
- 2:29one
- 2:29personalized
- 2:30shopping
- 2:30experience
- 2:31out
- 2:31there.
- 2:31Yeah.
- 2:32So
- 2:32from
- 2:32a
- 2:32retail
- 2:33media
- 2:33perspective,
- 2:34Sam's
- 2:34Club,
- 2:35by
- 2:35way
- 2:35of
- 2:36Scan
- 2:36and
- 2:36Go
- 2:36app,
- 2:36has
- 2:36basically
- 2:37a
- 2:37virtual
- 2:37menu
- 2:38board
- 2:38to
- 2:38serve
- 2:38up
- 2:38advertisements
- 2:39to
- 2:40one
- 2:40third
- 2:40of
- 2:40its
- 2:40shoppers.
- 2:41And
- 2:41that
- 2:42number's
- 2:42only
- 2:42going
- 2:42to
- 2:42grow
- 2:43because
- 2:43they're
- 2:43only
- 2:43getting
- 2:43younger.
- 2:44And
- 2:44so
- 2:45yes,
- 2:45I'm
- 2:46buying
- 2:46into
- 2:46this
- 2:46because
- 2:47Costco
- 2:47can't
- 2:48touch
- 2:48that.
- 2:48You
- 2:48know,
- 2:49it's
- 2:49MC
- 2:49Hammer
- 2:50Costco.
- 2:50You
- 2:50can't
- 2:51touch
- 2:51this.
- 2:51So,
- 2:52you
- 2:52know,
- 2:52so
- 2:52I'm
- 2:53by,
- 2:53I'm
- 2:53also
- 2:53buying
- 2:54whatever
- 2:54Chris
- 2:54Nicholas
- 2:54is
- 2:54throwing
- 2:55down.
- 2:55I,
- 2:55I
- 2:55like
- 2:55Chris
- 2:56Nicholas.
- 2:56He
- 2:56seems
- 2:56like
- 2:56a
- 2:57really
- 2:57smart
- 2:57dude,
- 2:57really
- 2:58shrewd
- 2:58dude.
- 2:59So,
- 3:00yeah,
- 3:00I'm
- 3:00all
- 3:00in.
- 3:00What
- 3:00about
- 3:01you
- 3:01though?
- 3:01You're
- 3:01probably
- 3:01all
- 3:02in
- 3:02too,
- 3:02because
- 3:02you
- 3:02love
- 3:02Sam.
- 3:03Yeah,
- 3:03I
- 3:03mean,
- 3:03I,
- 3:03I
- 3:04think
- 3:04I,
- 3:04I
- 3:05love
- 3:05Sam's
- 3:06Club.
- 3:06I
- 3:06still
- 3:07think
- 3:07that
- 3:07Sam's
- 3:08Club
- 3:08has
- 3:08an
- 3:09awareness
- 3:09problem
- 3:10and
- 3:10I
- 3:10think
- 3:11that's
- 3:11where
- 3:11they
- 3:11need
- 3:11to
- 3:12focus
- 3:12because
- 3:12they
- 3:12need
- 3:13to
- 3:13start
- 3:13drawing
- 3:14customers
- 3:15away
- 3:15from
- 3:15Costco.
- 3:16I
- 3:16think
- 3:17you,
- 3:17you
- 3:17ask
- 3:17the
- 3:18average
- 3:18millennial
- 3:19right
- 3:19now
- 3:19in
- 3:19the
- 3:19US
- 3:20or,
- 3:21or
- 3:21Gen
- 3:21X
- 3:22individual
- 3:23in
- 3:23the
- 3:23US
- 3:24Right
- 3:24now,
- 3:24and
- 3:24I
- 3:24think
- 3:24that
- 3:25they
- 3:25lean
- 3:25towards
- 3:26Costco
- 3:26because
- 3:27it's,
- 3:28you
- 3:28know,
- 3:28it's
- 3:28what
- 3:28they
- 3:29know
- 3:29it,
- 3:29they
- 3:29are
- 3:30seeing
- 3:30more
- 3:30things
- 3:31on
- 3:32their
- 3:32social
- 3:32feeds
- 3:32and
- 3:32Sam's
- 3:33Club
- 3:33is
- 3:33working
- 3:34on
- 3:34doing
- 3:34this
- 3:35and
- 3:35I
- 3:35think
- 3:35that
- 3:36it's
- 3:36a
- 3:36great
- 3:36way,
- 3:37these
- 3:37remodels
- 3:38are
- 3:38a
- 3:38great
- 3:38way
- 3:39to
- 3:39help
- 3:40them
- 3:40gain
- 3:41relevance
- 3:41with
- 3:42that
- 3:42audience.
- 3:42I
- 3:42think
- 3:43it's
- 3:43a
- 3:43matter
- 3:43of
- 3:43getting
- 3:44people
- 3:44in
- 3:44the
- 3:44door
- 3:45and
- 3:45once
- 3:45they
- 3:45get
- 3:46somebody
- 3:46in
- 3:46the
- 3:46door,
- 3:46they
- 3:47use
- 3:47the
- 3:47Scan
- 3:48and
- 3:48Go
- 3:48app.
- 3:48They
- 3:48see
- 3:48how
- 3:49much
- 3:49simpler
- 3:50and
- 3:50more
- 3:50convenient
- 3:51and
- 3:51better
- 3:52laid
- 3:52out
- 3:52that
- 3:53Sam's
- 3:53Club
- 3:53shopping
- 3:54experiences,
- 3:54I
- 3:54think
- 3:55that
- 3:55they'll
- 3:55be
- 3:56hooked.
- 3:56It's
- 3:56just
- 3:57going
- 3:57to
- 3:57be
- 3:57getting
- 3:57people
- 3:58into
- 3:58those
- 3:58stores.
- 3:59So
- 3:59for
- 3:59me
- 4:00it's
- 4:00less
- 4:00about,
- 4:01you
- 4:01know,
- 4:02whether
- 4:02I'm
- 4:02in
- 4:02on
- 4:02the
- 4:02remodels.
- 4:03I
- 4:03think
- 4:03that's
- 4:03a
- 4:03great,
- 4:04a
- 4:04great
- 4:04move,
- 4:05but
- 4:05I
- 4:05just
- 4:05think
- 4:05it's
- 4:05going
- 4:05to
- 4:06be
- 4:06focusing
- 4:07again
- 4:07on
- 4:07some
- 4:07of
- 4:07those
- 4:08other
- 4:08components
- 4:09of
- 4:09how
- 4:09you
- 4:09get
- 4:10people
- 4:10to,
- 4:10to
- 4:11kind
- 4:11of
- 4:11convert
- 4:12and
- 4:12walk
- 4:12through
- 4:12the
- 4:13door.
- 4:13And
- 4:13one
- 4:14reason
- 4:14I
- 4:14think
- 4:14that
- 4:14that
- 4:15could
- 4:15help
- 4:15them
- 4:16is
- 4:16tapping
- 4:17into
- 4:18their
- 4:18partnership
- 4:19and
- 4:19their
- 4:19relationship.
- 4:19With
- 4:20Walmart
- 4:20plus
- 4:21plus.
- 4:21And
- 4:21with
- 4:21Walmart,
- 4:22because
- 4:22I
- 4:22think
- 4:22that
- 4:23once
- 4:23you
- 4:23start
- 4:23to
- 4:23get
- 4:24more
- 4:24of
- 4:24those
- 4:25shoppers
- 4:26from
- 4:26these
- 4:26demographics
- 4:27into
- 4:27the
- 4:27Walmart
- 4:28universe
- 4:29and
- 4:29you
- 4:29start
- 4:29to
- 4:29see,
- 4:29like,
- 4:30oh,
- 4:30my,
- 4:30I
- 4:30get
- 4:31fuel
- 4:31discounts
- 4:31at
- 4:32Sam's
- 4:32Club,
- 4:32like,
- 4:32you
- 4:33start
- 4:33to
- 4:33pull
- 4:33people
- 4:34into
- 4:34that.
- 4:34And
- 4:34then
- 4:35I
- 4:35think
- 4:35it's
- 4:35all
- 4:35boats
- 4:36under
- 4:36the
- 4:36Walmart
- 4:37umbrella
- 4:37rise.
- 4:38And
- 4:38I
- 4:38think
- 4:38Sam's
- 4:39Club
- 4:39increases
- 4:39and
- 4:40Walmart
- 4:40plus
- 4:40increases
- 4:41as
- 4:41a
- 4:41result.
- 4:42So
- 4:42I
- 4:42think
- 4:42there's
- 4:43a
- 4:43lot
- 4:43of
- 4:43good
- 4:44to
- 4:44come
- 4:44from
- 4:44this.
- 4:45It's.
- 4:46It's
- 4:46not
- 4:46just
- 4:47going
- 4:47to
- 4:47be
- 4:47in
- 4:47the
- 4:47remodels.
- 4:48I
- 4:48think
- 4:48there's
- 4:48a
- 4:49lot
- 4:49of
- 4:49other
- 4:49outside
- 4:50work
- 4:50to
- 4:50do,
- 4:50but
- 4:50I
- 4:50think
- 4:51Sam's
- 4:51Club
- 4:51is
- 4:51in
- 4:51a
- 4:52really
- 4:52position
- 4:53to
- 4:53just
- 4:54leapfrog
- 4:54over
- 4:55Costco
- 4:55in
- 4:55the
- 4:55coming
- 4:56years.
- 4:57Yeah,
- 4:57100%.
- 4:58Yeah.
- 4:58And,
- 4:58and
- 4:59you
- 4:59know,
- 4:59I've
- 4:59been
- 4:59a
- 4:59long
- 4:59a
- 5:00proponent
- 5:00of
- 5:00that
- 5:00idea
- 5:01of,
- 5:01of
- 5:01merging
- 5:02those
- 5:02two
- 5:02membership
- 5:03programs.
- 5:03And,
- 5:03you
- 5:04know,
- 5:04I'm
- 5:04curious
- 5:04to
- 5:04see
- 5:04if
- 5:04they
- 5:04ever
- 5:05pull
- 5:05the
- 5:05trigger
- 5:05on
- 5:05that.
- 5:06But.
- 5:06Yeah,
- 5:06and
- 5:07I
- 5:07forgot,
- 5:07too,
- 5:07they
- 5:07have
- 5:07the
- 5:07whole,
- 5:08like,
- 5:08automated
- 5:09checkout
- 5:09process
- 5:10too,
- 5:10where
- 5:10you
- 5:11go
- 5:11through
- 5:11the,
- 5:11the
- 5:12whatever.
- 5:12What,
- 5:12the
- 5:13archway,
- 5:13you
- 5:14know,
- 5:14like.
- 5:14So,
- 5:14yeah,
- 5:15they
- 5:15got
- 5:15a
- 5:15lot
- 5:15of
- 5:15cool
- 5:16things
- 5:16going
- 5:16and
- 5:16I,
- 5:17you
- 5:17know,
- 5:1715
- 5:18stores,
- 5:18I
- 5:18think.
- 5:18Yeah,
- 5:19let's
- 5:19be
- 5:19bullish
- 5:19about
- 5:20that.
- 5:20So.
- 5:20Yeah.